What is the check-in and check-out time at The Chester Grosvenor?
Check-in is from 15:00 and check-out is by 11:00.
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The Chester Grosvenor, Chester
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Key details
About the Hotel
Eastgate Street, Eastgate, Chester, CH1 1LT,
- Steps from the historic old town
Great
8.7
9.3
4.6
4.3
5-star Luxury Hotel Overlooking Eastgate Clock
Accommodations
The Chester Grosvenor offers a range of rooms and suites, including Classic bedrooms and
Dining Options
The hotel boasts two acclaimed restaurants: Arkle and La Brasserie. Arkle, recognized with 3 AA Rosettes, offers a seasonal tasting menu crafted by Executive Chef Elliot Hill, while La Brasserie features all-day dining with a glamorous champagne and cocktail bar. Both restaurants utilize fresh, locally sourced ingredients to enhance each dish.
Spa and Wellness
The Spa at The Chester Grosvenor serves as a tranquil retreat with a range of treatments designed to promote relaxation and rejuvenation. Guests can enjoy access to the
Event and Meeting Spaces
The hotel provides versatile event spaces, including the prestigious
Location
The Chester Grosvenor is strategically located on Eastgate Street, facing the iconic
Highlights
Dining: 3 AA Rosette restaurant, Arkle
Wellness: Thermal Suite with herb sauna
Events: Westminster Suite for large gatherings
Location: Overlooking Eastgate Clock
Must-do experiences
- Visit Chester's Rows for unique shopping in historical galleries.
- Savor a famous Chester butter pie at a local bakery for lunch.
- Take a stroll along the Roman walls for stunning city views.
- Explore the hidden gem of the Dewa Roman Experience museum.
- Catch a performance at the Chester Storyhouse for local culture.
Select your room type
The Chester Grosvenor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic Room2 persons20 sq. feet1 Double bedAir conditioningBathtubroom details
- Executive Room2 persons35 sq. feet1 King-size bedAir conditioningBathtubroom details
- Superior King Room2 persons36 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Chester Grosvenor offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
Room features
- Heating
- Sitting area
- Dressing area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Chester Grosvenor offers an exciting culinary journey with diverse dining options that celebrate both British traditions and modern tastes. Guests can indulge in delightful dishes at the elegant Arkle and the vibrant La Brasserie, each promising a unique and authentic dining experience.
Location
Eastgate Street, Eastgate, Chester, CH1 1LT,
Explore Chester
Explore Chester
Chester Castle
9 minutes' walk
Chester Castle offers stunning views and rich history, including guided tours highlighting its medieval architecture.
Chester Racecourse
19 minutes' walk
Chester Racecourse is the oldest racecourse still in use, hosting exciting horse racing events and picturesque views.
The Grosvenor Museum
9 minutes' walk
The Grosvenor Museum showcases Chester's history and culture with diverse collections, featuring free admission on select days.
Walls of Chester
1 minute' walk
The Walls of Chester provide a scenic walking path around the city, offering fantastic views and a glimpse into the past.
Grosvenor Park
16 minutes' walk
Grosvenor Park features beautiful gardens and scenic walks, ideal for families and those seeking relaxation in nature.
River Dee
10 minutes' walk
River Dee offers thrilling water sports activities like canoeing and kayaking, with rental services nearby for adventurers.
La Brasserie
1 minute' walk
La Brasserie serves classic European dishes in a stylish setting, known for its fine wine selection and exceptional service.
The Botanist
2 minutes' walk
The Botanist offers a quirky atmosphere with a menu of botanical-inspired dishes, perfect for casual dining or drinks.
Chester Cathedral
3 minutes' walk
Chester Cathedral presents beautiful architecture with regular concerts and events in a serene environment, suitable for all ages.
Sick to Death
11 minutes' walk
Sick to Death is an interactive experience sharing Chester's history of plague and medicine, providing a fun outing for families.
Getting around
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 19.5 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Polish
Year renovated:
2010
Number of floors:
4
Number of rooms:
66
Reviews and Ratings
Feedback about The Chester Grosvenor from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Good location
Comfortable bed
High standard
Cons
Noisy air con
Poor service
Room refurbishment
Guest reviewsbased on 2767 reviews
William from United Kingdom
Single
deluxe room
3 nights in August 2025
|
Reviewed: February 16, 2026
7/10
a decent stay, but some issues noticed
central location excellent location satisfying breakfast loud air conditioning temperature adjustment
the location is excellent. it provided easy access to various attractions. the staff seemed helpful throughout my visit. the breakfast offered a satisfying start to the day.
i had some issues with the room temperature. the air conditioning unit was quite loud. i could not adjust it to a comfortable level.
0 Helpful
Samuel from United Kingdom
Deluxe Room
1 night in November 2025
|
Reviewed: December 31, 2025
6/10
some issues during stay
lukewarm water uncomfortable night
the staff at reception were very helpful upon arrival.
the shower water was barely lukewarm i shivered after the shower i did report it someone looked at it i was offered compensation and another room i was disappointed with the issue also the room was very hot and the air conditioning controls did not seem to work i had a very uncomfortable night.
0 Helpful
Evelyn from United Kingdom
Executive Room
3 nights in November 2025
|
Reviewed: December 16, 2025
9/10
large room comfortable bed turndown service
my executive room was nice and large!!! the bed and pillows provided amazing comfort. turndown service was a lovely touch too.
the decor seemed a bit tired in some areas.
0 Helpful
Matthew from Australia
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: December 15, 2025
6/10
missing enamel stained carpet
the bathroom clearly needs a refurbishment. there was missing enamel on the bath. i also noticed rust on the underside of the bath handles! the carpet in the bedroom had stains. i further observed holes around the spotlights above the bed. these issues need addressing.
0 Helpful
Brian from United Kingdom
superior king room
4 nights in October 2025
|
Reviewed: November 15, 2025
6/10
a slightly underwhelming experience
worn carpet itemised invoice
The third-floor carpet looked worn, also the walls were scuffed. It lacked a fresh feel. there was a charge for flowers on the invoice, though they were never delivered. A small oversight corrected with a refund, but still annoying. a more detailed invoice would prevent similar issues. I prefer clarity. the whole stay felt a bit... meh. I'd expected more attention to detail.
0 Helpful
Luna from Spain
Single
Deluxe Room
4 nights in October 2025
|
Reviewed: October 24, 2025
7/10
a balanced experience
polite staff helpful concierge tired room stained carpet
the staff was polite and professional. the concierge personnel were helpful also.
the room was tired, and some items were missing. there was no soap in the room , and the carpet had stains.
0 Helpful
Show more reviews
FAQs
About The Chester Grosvenor
What dining options are available at The Chester Grosvenor?
The hotel features two restaurants: the 4 AA Rosette Arkle for a refined dining experience, and La Brasserie, which offers informal cuisine.
How far is The Chester Grosvenor from Chester Cathedral?
The hotel is located less than 0.5 km from Chester Cathedral.
What amenities can I find in the rooms at The Chester Grosvenor?
Rooms include free Wi-Fi, air conditioning, large comfortable beds, bathrobes, slippers, and luxury toiletries.
Does The Chester Grosvenor provide spa services?
The hotel features The Spa with five luxury treatment rooms offering a wide range of relaxing treatments and a Thermal Suite.
Can I enjoy breakfast at The Chester Grosvenor?
A Continental breakfast is available for an additional charge of £19.
What is the distance between The Chester Grosvenor and Chester Zoo?
The Chester Grosvenor is approximately 4 km from Chester Zoo.
Is there a smoking area at The Chester Grosvenor?
The Chester Grosvenor is a non-smoking hotel.
What languages do the staff at The Chester Grosvenor speak?
The staff speaks multiple languages to cater to diverse guests.
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