Sheraton Hanoi * Spa Hotel with Lake Views

Name: Sheraton Hanoi Hotel, Hanoi
Address: K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi Municipality
Price range: US$109+
Rating: 8.9

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Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

Next to West Lake

Great

8.9

9.8

/10

4.7

4.3

Loved by Sheraton Hanoi Hotel guests

Really good service

Spacious room

Charming view

Delicious food

Attentive staff

Comfortable facilities

"The lunch buffet is amazing don't bother with breakfast."

Nigel from United Kingdom

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"We appreciated the large rooms, we could open 2 suitcases on the floor and still manoeuvre around easily."

SpringZephyr

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"I liked the large room and bathroom on the executive floor."

TheLeongOhana from United States

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5-star lakeside hotel in Hanoi

Location

Sheraton Hanoi Hotel is situated beside picturesque West Lake, offering stunning views across the water. The hotel is only a 10-minute drive to the bustling Old Quarter, home to key attractions like Hoan Kiem Lake and the Hanoi Opera House. Convenient access allows guests to explore vibrant street vendors and rich cultural experiences.

Rooms

The hotel features 299 rooms, including 16 suites, each showcasing dramatic lake views. Designed with Vietnamese and French colonial decor, these accommodations add cultural depth to every stay. The Sheraton Signature Sleep Experience promotes restful nights for every guest.

Dining

Guests can enjoy a variety of dining options at four on-site restaurants and lounges. Oven D'or Restaurant serves international cuisine and local specialties for breakfast, lunch, and dinner. The Lobby Lounge offers a relaxed atmosphere with cocktails and light snacks throughout the day.

Wellness

The Oasis Relax Center provides body, face, and beauty treatments to rejuvenate guests. The health and fitness center features gym equipment, a sauna, and an outdoor pool overlooking serene views. A dedicated jacuzzi space enhances the relaxation experience.

Business Events

Sheraton Hanoi Hotel presents 10 flexible indoor and outdoor event spaces that cater to business needs. These spaces can accommodate various meeting formats and are equipped with the latest technology. The hotel also offers concierge services to assist with event planning and logistics.

Highlights

Location: Lakeside setting near Hoan Kiem Lake

Rooms: 299 rooms with lake views

Dining: Four on-site restaurants

Wellness: Oasis Relax Center with spa treatments

Must-do experiences

Savor traditional Pho at Pho Bat Dan for an authentic taste.
Visit the Temple of Literature, Vietnam's first university, for serenity.
Explore the quirky Train Street for stunning photos and local snacks.
Wander through the vibrant Dong Xuan Market for unique souvenirs.
Join a sunset bike tour around Hoan Kiem Lake for scenic views.

Location: Great

8.6/10Review score

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Highlights from guests

Sports & FitnessGym Upgrade!

The modernised gym features plenty of free weights and cardio equipment. I was able to use it every day.

Kyle from Canada

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DiningLunch Rocks!

Don't even bother with breakfast; the lunch buffet is where it's at! Amazing variety and fresh options.

Nigel from United Kingdom

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Room FeaturesSpacious Comfort

The large rooms allow plenty of space to relax. The beds are very comfortable and guarantee a great night's sleep.

Minnie from Singapore

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Select your room type

Sheraton Hanoi Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
112 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Presidential Suite Club level Suite 1 King
2 persons
126 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Sheraton Club Twin Club level Guest room
2 persons
37 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Sheraton Hanoi Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Sheraton Hanoi Hotel, an enticing array of dining experiences awaits, catering to diverse palates and culinary cravings. From a vibrant buffet showcasing international and local flavors to an upscale steakhouse offering premium meats and seafood, each venue invites guests to indulge in memorable meals amid captivating settings.

Oven D'or
International
Ambiance
Casual and inviting, perfect for family gatherings or leisurely dinners.
Key Offerings
Experience a delightful buffet featuring an intriguing blend of international dishes and local flavors, perfect for every meal of the day.
Reservation
Not needed.
Open daily from 6:00 AM to 10:00 PM.
Hemispheres Steak & Seafood Grill Restaurant
Steakhouse and Seafood
Ambiance
Elegant and refined, ideal for intimate dinners with a touch of sophistication.
Key Offerings
Savor premium steaks and fresh seafood complemented by an array of grilled selections. The restaurant is known for its fine dining experience, with indulgent options like sushi and sashimi.
Reservation
Recommended.
Open daily from 6:00 PM to 10:30 PM.
Sheraton Club Lounge
Lounge
Ambiance
Relaxed and stylish, featuring panoramic views of West Lake.
Key Offerings
Offering light meals, coffee, and afternoon tea, the lounge is perfect for unwinding and enjoying the scenery.
Reservation
Not needed.
Hours vary.
Lobby Lounge
Casual Dining
Ambiance
Comfortable and welcoming, ideal for casual meet-ups or relaxed afternoons.
Key Offerings
Enjoy a selection of light meals, coffee, and refreshing drinks throughout the day.
Reservation
Not needed.
Hours vary.
Bar Déjà Vu
Bar and Snacks
Ambiance
Lively and vibrant, perfect for evening gatherings with friends.
Key Offerings
A great spot for evening snacks and a lively selection of alcoholic beverages.
Reservation
Not needed.
Hours vary.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

Explore Hanoi

Local Highlights Near Sheraton Hanoi Hotel

West Lake

17 minutes' walk

The largest lake in Hanoi, West Lake features stunning views, parks, and vibrant local culture, making it perfect for leisurely strolls.

Tran Quoc Pagoda

20 minutes' walk

A historic temple on an island, Tran Quoc Pagoda is known for its beautiful architecture and serene atmosphere, ideal for spiritual reflection.

Ho Chi Minh Mausoleum

30 minutes' walk

This monument hosts the preserved body of Ho Chi Minh and showcases Vietnam's revolutionary history with captivating gardens and museums.

Vietnam Military History Museum

35 minutes' walk

Offering insights into Vietnam's military history, this museum features exhibits of artifacts, aircraft, and stunning displays of war narratives.

Biking around West Lake

5 minutes' drive

Biking offers a fun way to enjoy the scenic views of West Lake and its surroundings, with rental services available nearby.

Spa Treatments

5 minutes' drive

Local spas provide relaxing massages and wellness treatments, ideal for guests seeking rejuvenation after a busy day.

Oven d'Or Restaurant

1 minute' walk

Featuring a mix of local and international cuisine, enjoy a cozy atmosphere with signature dishes like beef stew and fresh seafood.

Salt n' Lime

2 minutes' walk

A vibrant eatery serving Mexican fare, it boasts a lively atmosphere. Try their guacamole and tacos, perfect for casual dining.

Bar Deja Vu

3 minutes' walk

This stylish bar offers live music and a relaxed vibe, perfect for winding down with cocktails and local brews in the heart of Hanoi.

Hanoi Opera House

10 minutes' drive

An architectural gem, the opera house hosts performances ranging from ballet to concerts, suitable for families and culture enthusiasts.

Getting around

City Centre
Hanoi 6 min · 2.2 mi
Airports
Noi Bai International (HAN) 33 min · 13.6 mi
Cat Bi International (HPH) 185 min · 76.6 mi
Train
Ha Noi Railway station 7 min · 2.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of VND 559,075 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Dutch, Japanese, Chinese, Korean, Vietnamese

Year renovated:

2011

Number of floors:

Number of rooms:

299

Reviews and Ratings

Feedback about Sheraton Hanoi Hotel from previous guests about their experience.

Review score

Based on 116 verified reviews

9.2 /10

Perfect

91 %

Recommend

Breakfast

9.3/10

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

8.9/10

Free WiFi

8.0/10

Location

8.6/10

Paid Wi-Fi

5.0/10

Staff

9.4/10

Value for money

8.6/10

Pros

Cleanliness

Comfortable beds

Helpful staff

Peace and quiet

Cons

Narrow streets

Closed entrance

based on 2165 reviews

4.5/5

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FAQs

About Sheraton Hanoi Hotel

What is the check-in and check-out policy at Sheraton Hanoi Hotel?

Check-in is at 15:00 and check-out is by 12:00.

What is the distance from Sheraton Hanoi Hotel to Noi Bai International Airport?

The hotel is approximately 25 km from Noi Bai International Airport, which takes about 25 minutes by car without traffic.

What dining options are available at Sheraton Hanoi Hotel?

The hotel offers several dining options, including the all-day dining restaurant Oven D'or, the fine-dining Hemispheres Steak & Seafood Grill, and the Lobby Lounge for light meals and drinks.

Are there any outdoor recreational facilities at Sheraton Hanoi Hotel?

Guests can enjoy an outdoor pool, a tennis court, and a fitness center that is open 24 hours.

What amenities are included in the rooms at Sheraton Hanoi Hotel?

Rooms are equipped with air conditioning, Wi-Fi, a flat-screen TV, a safety deposit box, and complimentary tea/coffee.

Is parking available at Sheraton Hanoi Hotel?

Free private parking is available on-site without the need for a reservation.

What languages do the staff at Sheraton Hanoi Hotel speak?

The staff at the hotel communicate in several languages to accommodate guests.

What are some attractions near Sheraton Hanoi Hotel?

Nearby attractions include the Hoan Kiem Lake (approximately 4 km), the Hanoi Opera House (approximately 5 km), and the West Lake (approximately 1 km).

What wellness services does Sheraton Hanoi Hotel offer?

The hotel features a spa with services including massages, beauty treatments, and a Jacuzzi.

Is there a bar available at Sheraton Hanoi Hotel?

Bar Déjà Vu offers a lively atmosphere for evening snacks and drinks.

What types of transportation are offered to and from the airport?

The hotel provides a free airport shuttle service, as well as paid airport pick-up and drop-off options.

What family services does Sheraton Hanoi Hotel provide?

The hotel offers babysitting services and a children's buffet.