Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From163US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
-
Next to West Lake
Great
8.9
9.7
/10
4.6
4.3
/5

Location

Sheraton Hanoi Hotel is situated beside picturesque West Lake, offering stunning views across the water. The hotel is only a 10-minute drive to the bustling Old Quarter, home to key attractions like Hoan Kiem Lake and the Hanoi Opera House. Convenient access allows guests to explore vibrant street vendors and rich cultural experiences.

Rooms

The hotel features 299 rooms, including 16 suites, each showcasing dramatic lake views. Designed with Vietnamese and French colonial decor, these accommodations add cultural depth to every stay. The Sheraton Signature Sleep Experience promotes restful nights for every guest.

Dining

Guests can enjoy a variety of dining options at four on-site restaurants and lounges. Oven D'or Restaurant serves international cuisine and local specialties for breakfast, lunch, and dinner. The Lobby Lounge offers a relaxed atmosphere with cocktails and light snacks throughout the day.

Wellness

The Oasis Relax Center provides body, face, and beauty treatments to rejuvenate guests. The health and fitness center features gym equipment, a sauna, and an outdoor pool overlooking serene views. A dedicated jacuzzi space enhances the relaxation experience.

Business Events

Sheraton Hanoi Hotel presents 10 flexible indoor and outdoor event spaces that cater to business needs. These spaces can accommodate various meeting formats and are equipped with the latest technology. The hotel also offers concierge services to assist with event planning and logistics.

Highlights

Location: Lakeside setting near Hoan Kiem Lake .

Rooms: 299 rooms with lake views .

Dining: Four on-site restaurants .

Wellness: Oasis Relax Center with spa treatments .

Must-do experiences

  • Savor traditional Pho at Pho Bat Dan for an authentic taste.
  • Visit the Temple of Literature, Vietnam's first university, for serenity.
  • Explore the quirky Train Street for stunning photos and local snacks.
  • Wander through the vibrant Dong Xuan Market for unique souvenirs.
  • Join a sunset bike tour around Hoan Kiem Lake for scenic views.
View all

Select your room type

Sheraton Hanoi Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
1210 sq. feet 
1 King-size bed
Heating
Bathtub
Presidential Suite Club level Suite 1 King
2 persons
1360 sq. feet 
1 King-size bed
Heating
Bathtub
Sheraton Club Twin Club level Guest room
2 persons
400 sq. feet 
2 Single beds
Heating
Bathtub
Sheraton Club King Club level Guest room 1 King
2 persons
400 sq. feet 
1 King-size bed
Heating
Bathtub
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Sheraton Hanoi Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Sheraton Hanoi Hotel, an enticing array of dining experiences awaits, catering to diverse palates and culinary cravings. From a vibrant buffet showcasing international and local flavors to an upscale steakhouse offering premium meats and seafood, each venue invites guests to indulge in memorable meals amid captivating settings.
Sheraton Hanoi Hotel Restaurant photo

Oven D'or

International
Ambiance
Casual and inviting, perfect for family gatherings or leisurely dinners.
Key Offerings
Experience a delightful buffet featuring an intriguing blend of international dishes and local flavors, perfect for every meal of the day.
Reservation
Not needed.
Open daily from 6:00 AM to 10:00 PM.

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and Seafood
Ambiance
Elegant and refined, ideal for intimate dinners with a touch of sophistication.
Key Offerings
Savor premium steaks and fresh seafood complemented by an array of grilled selections. The restaurant is known for its fine dining experience, with indulgent options like sushi and sashimi.
Reservation
Recommended.
Open daily from 6:00 PM to 10:30 PM.

Sheraton Club Lounge

Lounge
Ambiance
Relaxed and stylish, featuring panoramic views of West Lake.
Key Offerings
Offering light meals, coffee, and afternoon tea, the lounge is perfect for unwinding and enjoying the scenery.
Reservation
Not needed.
Hours vary.

Lobby Lounge

Casual Dining
Ambiance
Comfortable and welcoming, ideal for casual meet-ups or relaxed afternoons.
Key Offerings
Enjoy a selection of light meals, coffee, and refreshing drinks throughout the day.
Reservation
Not needed.
Hours vary.

Bar Déjà Vu

Bar and Snacks
Ambiance
Lively and vibrant, perfect for evening gatherings with friends.
Key Offerings
A great spot for evening snacks and a lively selection of alcoholic beverages.
Reservation
Not needed.
Hours vary.

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Nearby
Gallery
Hanoi Design Center
1300 ft
Restaurants
Oven d'Or Restaurant
100 ft
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
500 ft
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
800 ft
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
800 ft
K5 Nghi Tam
Maison de Tet Decor
1000 ft
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
900 ft
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
600 ft
98 Tu Hoa Quang An
Cafe du Lac
500 ft
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
900 ft
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
800 ft
13
Dalcheeni
1600 ft
100 Xuan Dieu Tu Lien
Explore Hanoi
Local Highlights Near Sheraton Hanoi Hotel
Top Attractions
Activities
Dining
Entertainment
West Lake
West Lake
17 minutes' walk
The largest lake in Hanoi, West Lake features stunning views, parks, and vibrant local culture, making it perfect for leisurely strolls.
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
A historic temple on an island, Tran Quoc Pagoda is known for its beautiful architecture and serene atmosphere, ideal for spiritual reflection.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
This monument hosts the preserved body of Ho Chi Minh and showcases Vietnam's revolutionary history with captivating gardens and museums.
Vietnam Military History Museum
Vietnam Military History Museum
35 minutes' walk
Offering insights into Vietnam's military history, this museum features exhibits of artifacts, aircraft, and stunning displays of war narratives.
Biking around West Lake
5 minutes' drive
Biking offers a fun way to enjoy the scenic views of West Lake and its surroundings, with rental services available nearby.
Spa Treatments
5 minutes' drive
Local spas provide relaxing massages and wellness treatments, ideal for guests seeking rejuvenation after a busy day.
Oven d'Or Restaurant
Oven d'Or Restaurant
1 minute' walk
Featuring a mix of local and international cuisine, enjoy a cozy atmosphere with signature dishes like beef stew and fresh seafood.
Salt n' Lime
Salt n' Lime
2 minutes' walk
A vibrant eatery serving Mexican fare, it boasts a lively atmosphere. Try their guacamole and tacos, perfect for casual dining.
Bar Deja Vu
Bar Deja Vu
3 minutes' walk
This stylish bar offers live music and a relaxed vibe, perfect for winding down with cocktails and local brews in the heart of Hanoi.
Hanoi Opera House
10 minutes' drive
An architectural gem, the opera house hosts performances ranging from ballet to concerts, suitable for families and culture enthusiasts.
Getting around
City Centre
Hanoi6 min  ·  2.2 mi
Airports
Noi Bai International Airport (HAN)33 min  ·  13.6 mi
Cat Bi International Airport (HPH)185 min  ·  76.6 mi
Train
Ha Noi Railway station7 min  ·  2.5 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of VND 559,075 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
299

Reviews and Ratings

Feedback about Sheraton Hanoi Hotel from previous guests about their experience.
Review score
Based on 82 verified reviews
9.0/10
Perfect
88%
Recommend
Breakfast
8.0/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
8.5/10
Location
8.4/10
Paid Wi-Fi
2.5/10
Staff
9.4/10
Value for money
8.2/10
Pros
Cleanliness
Comfortable beds
Helpful staff
Peace and quiet
Cons
Narrow streets
Closed entrance
Guest reviews
based on 2165 reviews
4.5/5
based on 79 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sheraton Hanoi Hotel
What is the check-in and check-out policy at Sheraton Hanoi Hotel?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from Sheraton Hanoi Hotel to Noi Bai International Airport?
The hotel is approximately 25 km from Noi Bai International Airport, which takes about 25 minutes by car without traffic.
What dining options are available at Sheraton Hanoi Hotel?
The hotel offers several dining options, including the all-day dining restaurant Oven D'or, the fine-dining Hemispheres Steak & Seafood Grill, and the Lobby Lounge for light meals and drinks.
Are there any outdoor recreational facilities at Sheraton Hanoi Hotel?
Guests can enjoy an outdoor pool, a tennis court, and a fitness center that is open 24 hours.
What amenities are included in the rooms at Sheraton Hanoi Hotel?
Rooms are equipped with air conditioning, Wi-Fi, a flat-screen TV, a safety deposit box, and complimentary tea/coffee.
Is parking available at Sheraton Hanoi Hotel?
Free private parking is available on-site without the need for a reservation.
What languages do the staff at Sheraton Hanoi Hotel speak?
The staff at the hotel communicate in several languages to accommodate guests.
What are some attractions near Sheraton Hanoi Hotel?
Nearby attractions include the Hoan Kiem Lake (approximately 4 km), the Hanoi Opera House (approximately 5 km), and the West Lake (approximately 1 km).
What wellness services does Sheraton Hanoi Hotel offer?
The hotel features a spa with services including massages, beauty treatments, and a Jacuzzi.
Is there a bar available at Sheraton Hanoi Hotel?
Bar Déjà Vu offers a lively atmosphere for evening snacks and drinks.
What types of transportation are offered to and from the airport?
The hotel provides a free airport shuttle service, as well as paid airport pick-up and drop-off options.
What family services does Sheraton Hanoi Hotel provide?
The hotel offers babysitting services and a children's buffet.

Next best alternative

Consider them for your next trip.
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room