Sheraton Hanoi Hotel, Hanoi ⇒ Browse rooms, reviews & rates for 2025

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Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Next to West Lake

Great

8.8

9.7

/10

4.6

4.3

Loved by guests

Really good service
Spacious room
Charming view
Delicious food
Attentive staff
Comfortable facilities

"The lunch buffet is amazing don't bother with breakfast."

Nigel from United Kingdom

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"We appreciated the large rooms, we could open 2 suitcases on the floor and still manoeuvre around easily."

SpringZephyr

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"I liked the large room and bathroom on the executive floor."

TheLeongOhana from United States

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Location

The Sheraton Hanoi Hotel is located right alongside the picturesque West Lake, offering scenic views that enhance every guest's experience. Just a 10-minute drive away, visitors can explore Hanoi's bustling Old Quarter and iconic landmarks such as Hoan Kiem Lake and the Hanoi Opera House. Guests enjoy easy access to local street vendors and vibrant cultural attractions in the area.

Rooms

This hotel features 299 rooms, including 16 suites, all with dramatic views of West Lake. Each room is equipped with the Sheraton Signature Sleep Experience, ensuring a restful night. Inspired by Vietnamese and French colonial design, the accommodations blend comfort with culture.

Wellness

The Oasis Relax Center invites guests to unwind with a variety of spa treatments and beauty services. A fully-equipped fitness center is available 24 hours, featuring modern equipment and serene outdoor pool area. After a workout, guests can rejuvenate in the Jacuzzi or sauna.

Dining

The hotel hosts four restaurants and lounges that cater to diverse culinary tastes. The Oven D'or Restaurant offers an international buffet as well as a la carte options, featuring fresh seafood and grilled specialties. Visitors can also enjoy casual dining and cocktails at the Lobby Lounge, crafted with local flavors.

Business

Sheraton Hanoi Hotel features 10 flexible indoor and outdoor event spaces, accommodating both large gatherings and intimate meetings. Equipped with the latest technology, these spaces cater to business travelers and wedding guests alike. Professional concierge services ensure seamless planning and support for all events.

Highlights

Location: Located beside beautiful West Lake

Rooms: 299 rooms with stunning lake views

Dining: Four restaurants including Oven D'or

Wellness: Oasis Relax Center with spa treatments

Must-do experiences

Savor traditional Pho at Pho Bat Dan for an authentic taste.
Visit the Temple of Literature, Vietnam's first university, for serenity.
Explore the quirky Train Street for stunning photos and local snacks.
Wander through the vibrant Dong Xuan Market for unique souvenirs.
Join a sunset bike tour around Hoan Kiem Lake for scenic views.

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Highlights from guests

Sports & FitnessGym Upgrade!

The modernised gym features plenty of free weights and cardio equipment. I was able to use it every day.

Kyle from Canada

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DiningLunch Rocks!

Don't even bother with breakfast; the lunch buffet is where it's at! Amazing variety and fresh options.

Nigel from United Kingdom

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Room FeaturesSpacious Comfort

The large rooms allow plenty of space to relax. The beds are very comfortable and guarantee a great night's sleep.

Minnie from Singapore

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Club level 1 Bedroom Suite 1 King

2 persons

1210 sq. feet

1 King-size bed

Heating

Bathtub

room details

Presidential Suite Club level Suite 1 King

2 persons

1360 sq. feet

1 King-size bed

Heating

Bathtub

room details

Sheraton Club Twin Club level Guest room

2 persons

400 sq. feet

2 Single beds

Heating

Bathtub

room details

Sheraton Club King Club level Guest room 1 King

2 persons

400 sq. feet

1 King-size bed

Heating

Bathtub

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Sheraton Hanoi Hotel, an enticing array of dining experiences awaits, catering to diverse palates and culinary cravings. From a vibrant buffet showcasing international and local flavors to an upscale steakhouse offering premium meats and seafood, each venue invites guests to indulge in memorable meals amid captivating settings.

Oven D'or

International

Ambiance

Casual and inviting, perfect for family gatherings or leisurely dinners.

Key Offerings

Experience a delightful buffet featuring an intriguing blend of international dishes and local flavors, perfect for every meal of the day.

Reservation

Not needed.

Open daily from 6:00 AM to 10:00 PM.

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and Seafood

Ambiance

Elegant and refined, ideal for intimate dinners with a touch of sophistication.

Key Offerings

Savor premium steaks and fresh seafood complemented by an array of grilled selections. The restaurant is known for its fine dining experience, with indulgent options like sushi and sashimi.

Reservation

Recommended.

Open daily from 6:00 PM to 10:30 PM.

Sheraton Club Lounge

Lounge

Ambiance

Relaxed and stylish, featuring panoramic views of West Lake.

Key Offerings

Offering light meals, coffee, and afternoon tea, the lounge is perfect for unwinding and enjoying the scenery.

Reservation

Not needed.

Hours vary.

Lobby Lounge

Casual Dining

Ambiance

Comfortable and welcoming, ideal for casual meet-ups or relaxed afternoons.

Key Offerings

Enjoy a selection of light meals, coffee, and refreshing drinks throughout the day.

Reservation

Not needed.

Hours vary.

Bar Déjà Vu

Bar and Snacks

Ambiance

Lively and vibrant, perfect for evening gatherings with friends.

Key Offerings

A great spot for evening snacks and a lively selection of alcoholic beverages.

Reservation

Not needed.

Hours vary.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Map view

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

City landmarks

Lake

West Lake

4600 ft

Pagoda

Tran Quoc Pagoda

1.1 mi

Monument

Ho Chi Minh Mausoleum

1.6 mi

Landmark

Temple Of Literature

2.2 mi

Museum

Vietnam Military History Museum

2.0 mi

Landmark

Truc Bach Lake

5000 ft

Park

Hanoi Botanical Garden

1.3 mi

Pagoda

One Pillar Pagoda

1.7 mi

Church

Cua Bac Church

1.4 mi

Pagoda

Quan Thanh Temple

1.4 mi

Gallery

Work Room Four

3700 ft

Castle

Thang Long Imperial Citadel

1.8 mi

Palace

Presidential Palace

1.4 mi

Square

Ba Dinh Square

1.6 mi

Landmark

Long Bien Bridge

2.0 mi

Landmark

Presidential Palace Historical Site

1.4 mi

Landmark

Ho Chi Minh's Stilt House

1.5 mi

Landmark

Phu Tay Ho

4400 ft

Landmark

Bach Ma Temple

2.1 mi

Landmark

Ho Tay Water Park

1.3 mi

Landmark

A-Roaming Bodyworker

2500 ft

Landmark

Old City Gate

2.0 mi

Museum

Ho Chi Minh Museum

1.7 mi

Monument

Flag Tower of Hanoi

1.9 mi

Landmark

Pho Linh Temple

3500 ft

Museum

Vietnam Fine Arts Museum

2.0 mi

Landmark

Huu Tiep Lake and the Downed B-52

1.4 mi

Landmark

Hanoi Old Citadel

1.4 mi

Landmark

Bãi Dá Vuòn Hoa Song Hòng

1.3 mi

Nearby

Gallery

Hanoi Design Center

1300 ft

Restaurants

Oven d'Or Restaurant

100 ft

11 Xuan Dieu K5 Nghi Tam

Salt n' Lime

500 ft

33 Alley 12 Dang Thai Mai Tay Ho District

Hemispheres Steak & Seafood Grill

800 ft

Sheraton Hanoi Hotel K5 Nghi Tam

Bar Deja Vu

800 ft

K5 Nghi Tam

Maison de Tet Decor

1000 ft

Villa 156 Tu Hoa Nghi Tam Village West Lake

Batavia Restaurant & Cafe

900 ft

116 Ngoc Ha Street Ngoc Ha Ward

Dieu's Cuisine

600 ft

98 Tu Hoa Quang An

Cafe du Lac

500 ft

5 Tu Hoa street Tay Ho distrcit

Vine Restaurant & Wine Bar

900 ft

1A Xuan Dieu Tay Ho

Kobala Bar Events Rooftop

800 ft

Dalcheeni

1600 ft

100 Xuan Dieu Tu Lien

Explore Hanoi

Local Highlights Near Sheraton Hanoi Hotel

West Lake

17 minutes' walk

The largest lake in Hanoi, West Lake features stunning views, parks, and vibrant local culture, making it perfect for leisurely strolls.

Tran Quoc Pagoda

20 minutes' walk

A historic temple on an island, Tran Quoc Pagoda is known for its beautiful architecture and serene atmosphere, ideal for spiritual reflection.

Ho Chi Minh Mausoleum

30 minutes' walk

This monument hosts the preserved body of Ho Chi Minh and showcases Vietnam's revolutionary history with captivating gardens and museums.

Vietnam Military History Museum

35 minutes' walk

Offering insights into Vietnam's military history, this museum features exhibits of artifacts, aircraft, and stunning displays of war narratives.

Biking around West Lake

5 minutes' drive

Biking offers a fun way to enjoy the scenic views of West Lake and its surroundings, with rental services available nearby.

Spa Treatments

5 minutes' drive

Local spas provide relaxing massages and wellness treatments, ideal for guests seeking rejuvenation after a busy day.

Oven d'Or Restaurant

1 minute' walk

Featuring a mix of local and international cuisine, enjoy a cozy atmosphere with signature dishes like beef stew and fresh seafood.

Salt n' Lime

2 minutes' walk

A vibrant eatery serving Mexican fare, it boasts a lively atmosphere. Try their guacamole and tacos, perfect for casual dining.

Bar Deja Vu

3 minutes' walk

This stylish bar offers live music and a relaxed vibe, perfect for winding down with cocktails and local brews in the heart of Hanoi.

Hanoi Opera House

10 minutes' drive

An architectural gem, the opera house hosts performances ranging from ballet to concerts, suitable for families and culture enthusiasts.

Getting around

City Centre

Hanoi6 min · 2.2 mi

Airports

Noi Bai International Airport (HAN)33 min · 13.6 mi

Cat Bi International Airport (HPH)179 min · 73.9 mi

Train

Ha Noi Railway station7 min · 2.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of VND 559,075 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Dutch, Japanese, Chinese, Korean, Vietnamese

Year renovated:

2011

Number of floors:

Number of rooms:

299

FAQs

About Sheraton Hanoi Hotel

What is the check-in and check-out policy at Sheraton Hanoi Hotel?

Check-in is at 15:00 and check-out is by 12:00.

What is the distance from Sheraton Hanoi Hotel to Noi Bai International Airport?

The hotel is approximately 25 km from Noi Bai International Airport, which takes about 25 minutes by car without traffic.

What dining options are available at Sheraton Hanoi Hotel?

The hotel offers several dining options, including the all-day dining restaurant Oven D'or, the fine-dining Hemispheres Steak & Seafood Grill, and the Lobby Lounge for light meals and drinks.

Are there any outdoor recreational facilities at Sheraton Hanoi Hotel?

Guests can enjoy an outdoor pool, a tennis court, and a fitness center that is open 24 hours.

What amenities are included in the rooms at Sheraton Hanoi Hotel?

Rooms are equipped with air conditioning, Wi-Fi, a flat-screen TV, a safety deposit box, and complimentary tea/coffee.

Is parking available at Sheraton Hanoi Hotel?

Free private parking is available on-site without the need for a reservation.

What languages do the staff at Sheraton Hanoi Hotel speak?

The staff at the hotel communicate in several languages to accommodate guests.

What are some attractions near Sheraton Hanoi Hotel?

Nearby attractions include the Hoan Kiem Lake (approximately 4 km), the Hanoi Opera House (approximately 5 km), and the West Lake (approximately 1 km).

What wellness services does Sheraton Hanoi Hotel offer?

The hotel features a spa with services including massages, beauty treatments, and a Jacuzzi.

Is there a bar available at Sheraton Hanoi Hotel?

Bar Déjà Vu offers a lively atmosphere for evening snacks and drinks.

What types of transportation are offered to and from the airport?

The hotel provides a free airport shuttle service, as well as paid airport pick-up and drop-off options.

What family services does Sheraton Hanoi Hotel provide?

The hotel offers babysitting services and a children's buffet.