What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in is at 14:00 and check-out is at 12:00.
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Shangri-La Kuala Lumpur, Kuala Lumpur
135US$
Pay on our site
up to 10% less
than on Booking.com
Key details
About the Hotel
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
- Steps from the Petronas Twin Towers
Perfect
9.0
9.2
4.8
4.4
Loved by Shangri-La Kuala Lumpur guests
"The Horizon Club Lounge offers a luxurious and relaxing experience with outstanding amenities."
"Family suite comes with snacks for kids and fruits platter, which they sent it to our room upon check in."
"The room I picked was spacious, the tent in the front room helped my daughter sleep well."
Location
Shangri-La Kuala Lumpur is located within close proximity to major business districts, shopping malls, and cultural attractions. Guests can explore iconic landmarks such as the Petronas Twin Towers and enjoy easy access to the vibrant Golden Triangle. The hotel is just 45 minutes from Kuala Lumpur International Airport, enhancing its appeal for both leisure and business travelers.
Dining
Shangri-La Kuala Lumpur offers diverse dining options, including
Rooms
With a total of 662 rooms and suites, the hotel ensures a
Wellness
Guests can unwind at the hotel's
Business Facilities
The hotel is well-equipped for business needs, offering
Highlights
Location: close proximity to major business districts
Dining: Shang Palace and Lemon Garden offer diverse menus
Rooms: 662 spacious rooms and suites
Wellness: Health Club and rejuvenating Spa
Business: state-of-the-art conference facilities
Must-do experiences
- Savor Nasi Lemak at Village Park for a truly local breakfast.
- Visit Jalan Alor for vibrant street food and fresh, local bites.
- Explore the hidden gem, Suasana, for stunning skyline views.
- Stroll through Central Market for local arts and crafts souvenirs.
- Experience the Islamic Arts Museum for a deep dive into culture.
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Select your room type
Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
400 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Premier Room
2 persons
345 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room
2 persons
420 sq. feet
2 Single beds
Shower
Bathtub
room details
Executive King Room
2 persons
420 sq. feet
1 King-size bed
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Shangri-La Kuala Lumpur offers a delightful tapestry of dining options that blend local dishes with international flavors. With settings that cater to families and couples alike, guests can indulge in everything from sumptuous buffets to traditional cuisines, creating memorable moments to savor.
LaFite
French fine dining
Ambiance
Modern, Romantic
Key Offerings
A sophisticated menu featuring exquisite French dishes crafted with precision, ideal for intimate dinners or special celebrations. Experience a carefully curated wine selection to complement every meal.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 19:00 - 22:30; Saturday: 19:00 - 22:30; Closed Sunday.
Lemon Garden Cafe
International buffet with local favorites
Ambiance
Family-friendly, Modern
Key Offerings
A vibrant buffet showcasing an array of Western, Asian, and local dishes, including live cooking stations. Perfect for families with children's selections available on weekends.
Reservation
Not required
Daily: 06:00 - 01:00.
Lemon Garden 2Go
International café offering
Ambiance
Modern
Key Offerings
A casual venue perfect for grab-and-go meals, offering a selection of breakfast, brunch, lunch, and high tea items to satisfy cravings throughout the day.
Reservation
Not required
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00; Closed Sunday.
Shang Palace
Traditional Cantonese
Ambiance
Traditional
Key Offerings
Authentic Cantonese dishes crafted with the finest ingredients and presented with flair. A beautiful setting for enjoying dim sum or traditional family banquets.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday: 12:00 - 14:30, 18:30 - 22:30; Sunday: 10:30 - 14:30, 18:30 - 22:30.
Zipangu
Traditional Japanese
Ambiance
Traditional
Key Offerings
Immerse in the delicate flavors of Japan with a menu featuring sushi, sashimi, and seasonal dishes, all made using high-quality ingredients for a true taste of authenticity.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday: 11:30 - 14:30, 18:30 - 22:30; Sunday: 11:30 - 14:30, 18:30 - 22:30.
Shangri-La Kuala Lumpur Location
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
3500 ft
Mall
Suria KLCC
3800 ft
Park
KLCC Park
1.2
mi
Mall
Chinatown
1.2
mi
Aquarium
Aquaria
3900 ft
Landmark
Dataran Merdeka
1.3
mi
Market
Central Market
1.3
mi
Event hall
Kuala Lumpur Convention Centre
3400 ft
Mosque
National Mosque of Malaysia
1.3
mi
Landmark
Alor Street
5000 ft
Mall
Fahrenheit 88 Shopping Mall
4400 ft
Landmark
Sultan Abdul Samad Building
1.3
mi
Museum
Islamic Arts Museum Malaysia
1.5
mi
Stadium
Stadium Negara
4300 ft
Stadium
Merdeka Stadium
4300 ft
Museum
Petrosains Science Discovery Centre
3800 ft
Park
Kuala Lumpur Bird Park
1.5
mi
Park
KL Forest Eco Park
4000 ft
Mall
Sungei Wang Plaza
4600 ft
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
3200 ft
Mall
Pavilion KL
4300 ft
Landmark
Jalan Masjid India
4700 ft
Pagoda
Sri Maha Mariamman Temple
1.4
mi
Mall
Lot 10
4300 ft
Landmark
Low Yat Plaza
5300 ft
Event hall
Petronas Philharmonic Hall
3400 ft
Mall
Petaling Street
1.4
mi
Shopping Area
The Weld
4200 ft
Mosque
Jamek Mosque
1.7
mi
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers with a panoramic sky bridge. Offers stunning views and guided tours for visitors.
KLCC Park
25 minutes' walk
A sprawling green space in the city center featuring walking trails, fountains, and a lake, perfect for relaxation.
Chinatown
25 minutes' walk
A lively district known for street markets and heritage architecture. A hotspot for local delicacies and shopping.
KL Forest Eco Park
15 minutes' walk
A lush rainforest park offering canopy walks and bike rentals. Ideal for nature lovers and outdoor enthusiasts.
Arthur's Bar & Grill
2 minutes' walk
Casual dining with a vibrant atmosphere. Famous for their grilled specialties and signature cocktails.
TGI Friday's
1 minute' walk
An American restaurant chain known for its lively vibe and classic fare like ribs and burgers. Family-friendly.
Les Oliviers Restaurant
1 minute' walk
Charming French restaurant offering delicious cuisine with a focus on fresh ingredients. Reservations recommended.
Burger Bakar Kaw Kaw
1 minute' walk
Popular burger joint with a variety of creatively topped patties. Great for a quick, satisfying meal.
The Pub
1 minute' walk
A vibrant pub with live music and a range of local brews. Evening trivia nights and a friendly atmosphere.
Stadium Negara
16 minutes' walk
A historic venue hosting concerts and events. A great spot for music lovers seeking lively entertainment.
Central Market
25 minutes' walk
A cultural hub showcasing local crafts and performances. Family-friendly with food stalls and artisan shops.
Kuala Lumpur Convention Centre
13 minutes' walk
A major conference venue hosting various events and performances. Check their calendar for upcoming shows.
Getting around
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
Reviews and Ratings
Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.
Show moreShow less
Pros
Breakfast buffet
Comfortable room
Helpful staff
Club lounge service
Extensive options
Cons
Outdated pool area
Guest reviewsbased on 1738 reviews
Elliot from United Kingdom
Couple
Executive King Room
3 nights in November 2025
|
Reviewed:January 15, 2026
9/10
Romantic Getaway
fresh fruit selectioneasy accesswarm welcome
I adored the plentiful breakfast choices. The fresh fruit selection was good. the location allowed easy access to nearby attractions. The convenience was a plus. the attentive bellman provided a warm welcome and assistance upon arrival. It made a difference.
0 Helpful
Justin from Canada
Couple
Executive King Room
3 nights in November 2025
|
Reviewed:November 26, 2025
9/10
main cuisinesbuffet breakfast
The buffet breakfast offers at least five main cuisines. There is Malay, Chinese, Indian, Italian, and Japanese food available (i loved the variety!).
The basic rooms seemed a little dated to me.
0 Helpful
FAQs
About Shangri-La Kuala Lumpur
How far is Shangri-La Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is a 45-minute drive, approximately 70 km, from Kuala Lumpur International Airport.
What are the dining options available at Shangri-La Kuala Lumpur?
The hotel features six on-site restaurants serving a variety of cuisines including Cantonese, Western, Italian, Japanese, and international dishes.
Is Wi-Fi available at Shangri-La Kuala Lumpur?
Free Wi-Fi is available throughout the property.
What amenities are available in the rooms at Shangri-La Kuala Lumpur?
Rooms include a flat-screen TV, minibar, air conditioning, coffee/tea-making facilities, and luxurious toiletries.
Are there spa services at Shangri-La Kuala Lumpur?
The hotel offers a comprehensive spa featuring massages, beauty treatments, a hot tub, and a steam room.
What family-friendly activities does Shangri-La Kuala Lumpur offer?
The hotel provides complimentary weekend activities for children, including Bingo, arts and crafts, movie nights, and treasure hunts.
How close is Shangri-La Kuala Lumpur to major attractions?
The hotel is a 5-minute walk from both KL Tower and Petronas Twin Towers.
Is there an airport transfer service provided by Shangri-La Kuala Lumpur?
Airport transfer services are available at an additional charge.
What types of business services does Shangri-La Kuala Lumpur provide?
The hotel offers meeting facilities, high-speed Wi-Fi, and a 24-hour business center.
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