Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From127US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
-
Steps from the Petronas Twin Towers
Perfect
9.0
9.2
/10
4.5
4.4
/5

Location

Shangri-La Kuala Lumpur is located within close proximity to major business districts, shopping malls, and cultural attractions. Guests can explore iconic landmarks such as the Petronas Twin Towers and enjoy easy access to the vibrant Golden Triangle. The hotel is just 45 minutes from Kuala Lumpur International Airport, enhancing its appeal for both leisure and business travelers.

Dining

Shangri-La Kuala Lumpur offers diverse dining options, including Shang Palace for authentic Cantonese cuisine, Lemon Garden for international buffet selections, and Zipangu for Japanese delicacies. Arthur's Bar and Grill provides a range of cocktails and local dishes in a relaxed setting. Guests can also enjoy casual dining at Lobby Lounge, featuring traditional Malaysian favorites throughout the day.

Rooms

With a total of 662 rooms and suites, the hotel ensures a spacious and comfortable stay for all guests. Each room offers stunning views of the city landscape or hotel gardens, as well as modern amenities designed for relaxation or productivity. Families are well accommodated with Family Premier Suites that include a separate living area and children's amenities.

Wellness

Guests can unwind at the hotel's comprehensive Health Club, equipped with the latest cardio and strength training equipment. The Spa offers an array of treatments, including signature massages and detoxifying facials, designed to rejuvenate body and mind. Relaxation can also be found by the poolside, where a casual atmosphere encourages tranquility.

Business Facilities

The hotel is well-equipped for business needs, offering state-of-the-art conference facilities and multi-functional rooms. Audio-visual equipment and high-speed internet access are available, ensuring seamless meetings. The dedicated concierge team provides support for event planning and organization.

Highlights

Location: close proximity to major business districts .

Dining: Shang Palace and Lemon Garden offer diverse menus .

Rooms: 662 spacious rooms and suites .

Wellness: Health Club and rejuvenating Spa .

Business: state-of-the-art conference facilities .

Must-do experiences

  • Savor Nasi Lemak at Village Park for a truly local breakfast.
  • Visit Jalan Alor for vibrant street food and fresh, local bites.
  • Explore the hidden gem, Suasana, for stunning skyline views.
  • Stroll through Central Market for local arts and crafts souvenirs.
  • Experience the Islamic Arts Museum for a deep dive into culture.
View all

Select your room type

Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Air conditioning
Premier Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Bathtub
Executive Twin Room
2 persons
420 sq. feet 
2 Single beds
Shower
Bathtub
Executive King Room
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Kuala Lumpur offers a delightful tapestry of dining options that blend local dishes with international flavors. With settings that cater to families and couples alike, guests can indulge in everything from sumptuous buffets to traditional cuisines, creating memorable moments to savor.
Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel
Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport
Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining
Ambiance
Modern, Romantic
Key Offerings
A sophisticated menu featuring exquisite French dishes crafted with precision, ideal for intimate dinners or special celebrations. Experience a carefully curated wine selection to complement every meal.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 19:00 - 22:30; Saturday: 19:00 - 22:30; Closed Sunday.

Lemon Garden Cafe

International buffet with local favorites
Ambiance
Family-friendly, Modern
Key Offerings
A vibrant buffet showcasing an array of Western, Asian, and local dishes, including live cooking stations. Perfect for families with children's selections available on weekends.
Reservation
Not required
Daily: 06:00 - 01:00.

Lemon Garden 2Go

International café offering
Ambiance
Modern
Key Offerings
A casual venue perfect for grab-and-go meals, offering a selection of breakfast, brunch, lunch, and high tea items to satisfy cravings throughout the day.
Reservation
Not required
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00; Closed Sunday.

Shang Palace

Traditional Cantonese
Ambiance
Traditional
Key Offerings
Authentic Cantonese dishes crafted with the finest ingredients and presented with flair. A beautiful setting for enjoying dim sum or traditional family banquets.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday: 12:00 - 14:30, 18:30 - 22:30; Sunday: 10:30 - 14:30, 18:30 - 22:30.

Zipangu

Traditional Japanese
Ambiance
Traditional
Key Offerings
Immerse in the delicate flavors of Japan with a menu featuring sushi, sashimi, and seasonal dishes, all made using high-quality ingredients for a true taste of authenticity.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday: 11:30 - 14:30, 18:30 - 22:30; Sunday: 11:30 - 14:30, 18:30 - 22:30.

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers with a panoramic sky bridge. Offers stunning views and guided tours for visitors.
KLCC Park
KLCC Park
25 minutes' walk
A sprawling green space in the city center featuring walking trails, fountains, and a lake, perfect for relaxation.
Aquaria KLCC
15 minutes' walk
An immersive oceanarium showcasing marine life. Offers educational experiences and family-friendly exhibits.
Chinatown
Chinatown
25 minutes' walk
A lively district known for street markets and heritage architecture. A hotspot for local delicacies and shopping.
KL Forest Eco Park
KL Forest Eco Park
15 minutes' walk
A lush rainforest park offering canopy walks and bike rentals. Ideal for nature lovers and outdoor enthusiasts.
Dialogue in the Dark
5 minutes' walk
An immersive experience that raises awareness about visual impairment. Guided experiences offer unique insights.
Spa Treatment
10 minutes' drive
Local spas offer relaxing treatments with traditional techniques. Reservations recommended for peak times.
Cultural Festivals
20 minutes' drive
Seasonal festivals showcasing local art and food. Events vary throughout the year and cater to all interests.
Arthur's Bar & Grill
Arthur's Bar & Grill
2 minutes' walk
Casual dining with a vibrant atmosphere. Famous for their grilled specialties and signature cocktails.
TGI Friday's
TGI Friday's
1 minute' walk
An American restaurant chain known for its lively vibe and classic fare like ribs and burgers. Family-friendly.
Les Oliviers Restaurant
Les Oliviers Restaurant
1 minute' walk
Charming French restaurant offering delicious cuisine with a focus on fresh ingredients. Reservations recommended.
Burger Bakar Kaw Kaw
Burger Bakar Kaw Kaw
1 minute' walk
Popular burger joint with a variety of creatively topped patties. Great for a quick, satisfying meal.
The Pub
The Pub
1 minute' walk
A vibrant pub with live music and a range of local brews. Evening trivia nights and a friendly atmosphere.
Stadium Negara
Stadium Negara
16 minutes' walk
A historic venue hosting concerts and events. A great spot for music lovers seeking lively entertainment.
Central Market
Central Market
25 minutes' walk
A cultural hub showcasing local crafts and performances. Family-friendly with food stalls and artisan shops.
Kuala Lumpur Convention Centre
Kuala Lumpur Convention Centre
13 minutes' walk
A major conference venue hosting various events and performances. Check their calendar for upcoming shows.
Getting around
City Centre
Kuala Lumpur34 min  ·  1.7 mi
Airports
Sultan Abdul Aziz Shah Airport (SZB)41 min  ·  16.8 mi
Kuala Lumpur International Airport (KUL)95 min  ·  39.2 mi
Train
Ampang Park Station20 min  ·  1.0 mi
Old Kuala Lumpur Railway Station27 min  ·  1.4 mi
Underground
Bukit Bintang12 min  ·  3300 ft
Merdeka18 min  ·  5000 ft
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635

Reviews and Ratings

Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.
Review score
Based on 1632 verified reviews
9.1/10
Perfect
93%
Recommend
Breakfast
8.3/10
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
9.4/10
Value for money
8.7/10
Pros
Breakfast buffet
Comfortable room
Helpful staff
Club lounge service
Extensive options
Cons
Outdated pool area
Guest reviews
based on 8501 reviews
4.5/5
based on 3058 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Kuala Lumpur
What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in is at 14:00 and check-out is at 12:00.
How far is Shangri-La Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is a 45-minute drive, approximately 70 km, from Kuala Lumpur International Airport.
What are the dining options available at Shangri-La Kuala Lumpur?
The hotel features six on-site restaurants serving a variety of cuisines including Cantonese, Western, Italian, Japanese, and international dishes.
Is Wi-Fi available at Shangri-La Kuala Lumpur?
Free Wi-Fi is available throughout the property.
What amenities are available in the rooms at Shangri-La Kuala Lumpur?
Rooms include a flat-screen TV, minibar, air conditioning, coffee/tea-making facilities, and luxurious toiletries.
Are there spa services at Shangri-La Kuala Lumpur?
The hotel offers a comprehensive spa featuring massages, beauty treatments, a hot tub, and a steam room.
What family-friendly activities does Shangri-La Kuala Lumpur offer?
The hotel provides complimentary weekend activities for children, including Bingo, arts and crafts, movie nights, and treasure hunts.
How close is Shangri-La Kuala Lumpur to major attractions?
The hotel is a 5-minute walk from both KL Tower and Petronas Twin Towers.
Is there an airport transfer service provided by Shangri-La Kuala Lumpur?
Airport transfer services are available at an additional charge.
What types of business services does Shangri-La Kuala Lumpur provide?
The hotel offers meeting facilities, high-speed Wi-Fi, and a 24-hour business center.

Next best alternative

Consider them for your next trip.
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room