Hotels
United Arab Emirates
Dubai
Excelsior Hotel Downtown
Owners access | Unofficial hotel information and booking platform
logo
Popular languages
All languages
Select currency
  • ARS
    Argentina, Peso
  • AUD
    Australian dollar
  • BRL
    Brazilian real
  • CAD
    Canadian dollar
  • CNY
    Chinese yuan
  • CZK
    Czech koruna
  • DKK
    Danish krone
  • EUR
    Euro
  • HKD
    Hong Kong dollar
  • ILS
    Israeli new sheqel
  • JPY
    Japanese yen
  • MYR
    Malaysian ringgit
  • NZD
    New Zealand dollar
  • NOK
    Norwegian krone
  • PLN
    Polish zloty
  • GBP
    Pound sterling
  • RON
    Romanian leu
  • RUB
    Russian ruble
  • SAR
    Saudi riyal
  • SGD
    Singapore dollar
  • ZAR
    South African rand
  • KRW
    South Korean won
  • SEK
    Swedish krona
  • CHF
    Swiss franc
  • THB
    Thai baht
  • TRY
    Turkish lira
  • USD
    U.S. dollar
  • UAH
    Ukrainian hryvnia
My bookings
Contact us
Read our FAQs
75 photos
Excelsior Hotel Downtown Dubai Interior photoExcelsior Hotel Downtown Dubai Room photoExcelsior Hotel Downtown Dubai Restaurant photo
Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From25US$ /night
Check-in
09Jun2026Select date
Check-out
10Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
-
Next to the Metro station
Very good
7.9
7.5
/10
3.2
/5

Loved by Excelsior Hotel Downtown guests

  • Amazing staff
  • Well kept hotel
  • Serene ambience
  • Comfortable room
  • Excellent service
"Hotel is in most convenient location with easy access to metro, supermarkets and surrounded by hundreds of food options."
Chamara K from Sri Lanka
read full review
"Tip: Ask for room 711, you can see Burj Khalifa from the window :-)"
Ray from United Arab Emirates
read full review
"Good facilities and location, everything is close."
Tooranim from Saudi Arabia
read full review

4-star hotel in Downtown Dubai with Business-Focused Amenities

Location

Excelsior Hotel Downtown is positioned in Deira, providing easy access to key attractions such as Dubai Creek, Al Ghurair Mall, and the city's famous Spice and Gold Souqs. The hotel is in a strategic spot, with major landmarks like the Burj Khalifa and Dubai Mall within close reach. Its proximity to the Dubai International Airport facilitates hassle-free travel.

Rooms

The hotel offers a variety of accommodations across 282 guest rooms in 7 different categories, ranging from 40 sqm to 160 sqm. Accommodations include twin, double, and family rooms, as well as luxury suites equipped with amenities such as private Jacuzzis and in-room safes. Each room is designed to provide comfort and convenience with modern essentials.

Business Facilities

Excelsior Hotel Downtown boasts a fully equipped business center and high-tech conference rooms for corporate needs. The meeting halls and luxurious banquet halls can host events, weddings, and receptions on a grand scale. Access to the executive lounge provides added benefits for business travelers.

Dining Options

Guests can indulge in the Excelsior Breakfast Bonanza, featuring an extensive buffet with international cuisine and live cooking stations. The hotel's dining venues offer a selection of unique pastries and exotic drinks, catering to diverse tastes. Room service is also available for added convenience.

Parking and Transportation

Excelsior Hotel Downtown provides secured parking facilities for guests' convenience. The strategic location enables easy access to various modes of transport, making city exploration straightforward. Guests can enjoy free shuttle services to popular destinations.

Highlights

Location: Al Ghurair Mall and Spice Souqs within walking distance

Rooms: 282 guest rooms with various sizes and private Jacuzzis

Business: Fully equipped business center and banquet halls

Dining: Diverse breakfast buffet with live cooking stations

Must-do experiences

  • Visit Al Fahidi Historical Neighborhood for a glimpse of old Dubai.
  • Savor a shawarma at the iconic Al Mallah for an authentic bite.
  • Explore the Dubai Gold Souk for unique jewelry and local craftsmanship.
  • Take an abra ride across Dubai Creek for stunning city views.
  • Relax at Kite Beach and enjoy views of the Burj Al Arab.
View all

Select your room type

Excelsior Hotel Downtown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Queen Room F&B
Executive Queen Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
room details
Executive King Room F&B
Executive King Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room F&B
Executive Twin Room F&B
2 persons
370 sq. feet 
2 Single beds
Shower
Bathtub
room details
Superior Queen Room F&B
Superior Queen Room F&B
2 persons
305 sq. feet 
1 King-size bed
Shower
Bathtub
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Excelsior Hotel Downtown offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Vision Imperial Hotel offers delightful dining experiences with diverse options, catering to various dietary preferences. Guests can indulge in international flavors at Bistro Restaurant, unwind with light refreshments at Le Café, or enjoy a lively atmosphere at The Lindbergh's sports bar.
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo

Bistro Restaurant

International with Halal, Kosher, Vegan, Gluten-free, and Dairy-free options
Ambiance
Modern and inviting, perfect for casual dining or relaxed gatherings
Key Offerings
A rotating selection of international dishes ensures every meal is a new culinary delight
Reservation
Reservations recommended
Open daily from 06:30 to 10:30 for breakfast

Le Café

Informal lounge fare
Ambiance
Casual and comfortable, ideal for a relaxed atmosphere
Key Offerings
Light refreshments in a cozy setting, perfect for unwinding or casual meetings
Reservation
Not needed
Hours vary

The Lindbergh's

Casual sports bar
Ambiance
Vibrant and energetic, located on the 5th floor with a lively buzz
Key Offerings
A variety of drinks and light bites, ideal for fans and those looking to enjoy a game
Reservation
Not needed
Hours vary

Excelsior Hotel Downtown Location

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
Map view
Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
City landmarks
Museum
Dubai Museum
1.7 mi
Aquarium
Dubai Dolphinarium
2.0 mi
Landmark
Bur Dubai Abra Dock
1.4 mi
Mall
Deira City Center Shopping Mall
3300 ft
Landmark
Deira Clocktower
1.1 mi
Landmark
Al Fahidi Historical Neighbourhood
1.6 mi
Mall
Al Ghurair Center
3500 ft
Museum
Museum of Illusions
1.3 mi
Landmark
National Bank of Dubai
3900 ft
Park
Zabeel Park
2.6 mi
Landmark
Dubai Creek
1.2 mi
Landmark
Swissotel Spa and Sports
3400 ft
Mall
Deira
3000 ft
Landmark
Bateaux Dubai
1.1 mi
Landmark
Por Saeed Al Sharqy Masjid
2100 ft
Landmark
Fun City - Reef Mall
2200 ft
Landmark
Sheikh Mohammed Centre for Cultural Understanding
1.5 mi
Gallery
XVA Gallery
1.6 mi
Landmark
Butt Tourism
2200 ft
Landmark
Twin Towers Shopping Centre
1.2 mi
Landmark
Springwale Holidays
2800 ft
Landmark
Silver Coast Travels
2900 ft
Landmark
Ultimate Experience
3300 ft
Nearby
Khubaise Small Mosque
100 ft
Al Rigga St
Juice World
1100 ft
Al Rigga Mosque
1500 ft
Pan World Travel and Tourism
1600 ft
Black Cave
1800 ft
Gargash Mosque
1900 ft
Restaurants
Al Safadi
500 ft
Al Rigga Al Rigga Rd Al Muraqqabat
Alsafadi Restaurant
600 ft
Alriqqa Street
Manhattan Restaurant
700 ft
Al Rigga Rd Deira
J5 Cafe
1300 ft
22c Street Al Muraqqabat
Automatic Restaurant & Grill
1400 ft
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Puranmal
1200 ft
32 37 St Al Muraqqabat
Kabab Erbil Iraqi
1100 ft
73 Al Rigga Rd Al Muraqqabat
Sham Sham
1000 ft
Al Rigga Al Rigga Rd 71 Al Muraqqabat
Al Shami Restaurant
1500 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Rocky's Cafe
1200 ft
Al Muraqqabat Rd
The Palms Restaurant
1700 ft
Al Muraqqabat Rd
Explore Dubai
Nearby Highlights
Top Attractions
Activities
Dining
Entertainment
Deira City Center Shopping Mall
Deira City Center Shopping Mall
12 minutes' walk
A vibrant shopping destination with brands, cinemas, and dining options catering to all tastes and budgets.
Dubai Museum
Dubai Museum
30 minutes' walk
Showcasing Dubai's heritage through historical artifacts and exhibitions, this museum is set in the Al Fahidi Fort.
Dubai Dolphinarium
Dubai Dolphinarium
7 minutes' drive
Home to entertaining dolphin and seal shows, this indoor attraction offers an interactive experience for the whole family.
Al Fahidi Historical Neighbourhood
Al Fahidi Historical Neighbourhood
10 minutes' drive
A glimpse into Dubai's past with traditional wind-tower architecture, art galleries, and cultural heritage sites.
Dubai Creek Dhow Cruise
7 minutes' drive
An unforgettable cruise showcasing Dubai's skyline and heritage, perfect for couples seeking romance or families seeking fun.
Zabeel Park
Zabeel Park
14 minutes' drive
A large urban park featuring gardens, BBQ areas, and playgrounds, ideal for a relaxing day among greenery.
Al Safadi
Al Safadi
2 minutes' walk
Lebanese cuisine in a casual setting, famous for its mezze platters and grilled meats, suitable for all dietary needs.
Automated Restaurant & Grill
5 minutes' walk
Offering Middle Eastern favorites, its relaxed atmosphere and shisha options make it a local favorite for dinner or casual meals.
Bateaux Dubai
Bateaux Dubai
5 minutes' drive
A luxury floating restaurant offering a dining experience on the Dubai Creek with live music and stunning views.
Al Rigga Street
5 minutes' walk
This lively area is full of cafés and bars, offering nightlife and cultural experiences for both families and solo travelers.
Getting around
City Centre
Dubai17 min  ·  4600 ft
Airports
Dubai Creek SPB (DCG)6 min  ·  2.1 mi
Dubai (DXB)9 min  ·  3.5 mi
Train
Union Square Station15 min  ·  4000 ft
Baniyas Square Station23 min  ·  1.2 mi
Underground
Al Rigga3 min  ·  700 ft
Bus
Bus stop3 min  ·  700 ft
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at AED 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 65 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Russian, Arabic, Hindi, Panjabi / Punjabi, Serbian, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
8
Number of rooms:
137
Former name
Holiday Inn Downtown

Reviews and Ratings

Feedback about Excelsior Hotel Downtown from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Excelsior Hotel Downtown is frequently praised for its convenient location near the Al Rigga metro station, offering easy access to attractions like Dubai Mall, about 20 minutes away. Many guests find the rooms spacious and well-equipped, though some have noted the presence of nightclubs nearby can lead to noise. The hotel's proximity to various restaurants, shops, and supermarkets is a definite plus for many, and some have enjoyed the rooftop pool.
Show moreShow less
Review score
Based on 908 verified reviews
7.9/10
Very good
79%
Recommend
Free Wi-Fi
8.7/10
Location
8.6/10
Breakfast
6.0/10
Paid Wi-Fi
7.4/10
Pros
Helpful staff
Clean hotel
Metro station
Customer service
Cons
Noisy rooms
Poor breakfast
Bad behavior
Guest reviews
based on 908 reviews
7.9/10
based on 550 reviews
3.5/5
based on 3086 reviews
7.9/10
Jacques from France
Single
Superior Queen Room F&B
4 nights in November 2025
|
Reviewed: January 19, 2026
6/10

Average stay with some issues

limited optionsnoisy room
The breakfast was a real disappointment. The food options were very limited, and the same every day. there was often no one refilling items, so if I arrived 30 minutes before the end, food was gone. The rooms also were very noisy. I could hear everything including the elevator, disturbing sleep.
0 Helpful
Karen from Canada
Superior Queen Room F&B
4 nights in November 2025
|
Reviewed: December 26, 2025
8.7/10

Solid stay

helpful attitudeeasy accessluggage storageadequate room
The staff showed a very helpful attitude. The location offered easy access to important sites. I also had no problems storing my luggage both before and after checking in. The room size felt adequate for my needs.
The hotel needs to dedicate more resources to ongoing maintenance of its facilities.
Service
9/10
I spoke with staff at the front desk. They answered questions about local attractions. They also arranged taxi service quickly and efficiently, and were consistently available .
Location
9/10
The hotel benefits from a central location. There are many shops and street food options nearby. Its proximity to a metro station made moving around the city very simple.
Rooms
8/10
My room included a big wardrobe and a sofa. The bathroom was very clean upon arrival. The bed was of a good size and comfortable enough for a few night.
0 Helpful
|
Show more
jade from australia
Single
superior queen room f&b
3 nights in November 2025
|
Reviewed: December 06, 2025
8.7/10

perfect spot near the metro!

helpful staffconvenient locationnearby shopscigarette smell
I found the staff very helpful and friendly. asha and omeir were always available! the metro station was very close. the hotel was also near many restaurants and shops. This made everything so convenient.
i noticed a lingering cigarette smell in the room, it was a bit unpleasant. the corridor also had a strange odor and the carpet looked a bit worn, i hope they fix it.
Location
9/10
the hotel is conveniently situated near a metro station, with access to various parts of the city. many restaurants and shops are located close to the hotel. this location makes exploring very simple.
Facilities
8/10
The gym offers essential equipment for workouts. i saw a pool on the rooftop, an added benefit for relaxation. I loved the pool. the hotel has a clean and relaxing environment for a stress-free experience.
Rooms
9/10
the room was spacious, and the bed provided great comfort. this helped a lot to rest after my long days of exploration. there were standard amenities available.
0 Helpful
|
Show more
John from United States
Business traveller
Superior Queen Room F&B
3 nights in August 2025
|
Reviewed: November 07, 2025
8.8/10

Excellent Stay

clean roomample parkinglimited breakfast
The room was well kept and spotlessly clean. Everything in the room was in perfect condition. This. I especially appreciated the ample car parking because I did not need to worry about parking space. I also found two hypermarkets at the backside of the hotel.
I noticed the breakfast options were limited. More variety in the breakfast menu would improve the experience. The canteen staff could be more polite and professional.
Rooms
9/10
The room included a comfortable bed and good air conditioning. Daily housekeeping maintained a high standard of cleanliness. This added to the comfort. The room also had a mini fridge stocked with water.
Dining
8/10
The hotel restaurant offered a diverse menu, with both local and international cuisine options. Breakfast included fresh fruit, pastries, and hot dishes ensuring a satisfying start to the day. The dining area was clean and well-kept.
Location
9/10
The hotel is near a main street. Public transportation is readily available nearby, providing easy access to other parts of the area. The location is safe and well-lit.
Facilities
9/10
The gym has treadmills and stationary bikes for guest use. The rooftop pool area has plenty of loungers providing a relaxing space. High-speed internet is available throughout the hotel.
0 Helpful
|
Show more
Danny from United Kingdom
Business traveller
Superior King Room F&B
3 nights in June 2025
|
Reviewed: August 08, 2025
9/10

Solid Stay with Great Staff

great servicehelpful room servicemetro station
Asha at reception provided great service. Sadiq was helpful with room service. I found the Al Rigga Metro Station very close.
0 Helpful
FAQs
About Excelsior Hotel Downtown
What is the closest airport to Excelsior Hotel Downtown?
Dubai airport is located within a 40-minute drive (5 km) from Excelsior Hotel Downtown.
Is there free parking in the 4-star Excelsior Hotel Downtown?
Yes, the 4-star Excelsior Hotel Downtown offers guests to park their cars at parking spaces for free.
Is there any public transport available next to the hotel?
The nearest bus station to the hotel is c09, set just 0.6 km away and the closest metro station is Al Rigga placed in proximity to the property.
At what time can I check-in at the upscale 4-star Excelsior Hotel Downtown?
At the upscale 4-star Excelsior Hotel Downtown, you can check in from 15:00 till 23:59.
At what time can I check-out at the hotel?
You can check out of the hotel from 12:00 till 12:00.
What are the booking prices at the upscale 4-star Excelsior Hotel Downtown?
The prices at the upscale 4-star Excelsior Hotel Downtown start from $30.
What room types does the Excelsior Hotel Downtown comprise?
The Excelsior Hotel Downtown offers such room types as Executive King Room, Executive King Suite, and Executive Twin Room.
Does the staff at the upscale 4-star Excelsior Hotel Downtown speak any foreign languages?
Yes, the staff of the upscale 4-star Excelsior Hotel Downtown can help you in English, Spanish, Russian, Serbian, and Tagalog / Filipino.
Are there any business facilities featured at the upscale 4-star Excelsior Hotel Downtown?
For business travellers the upscale 4-star Excelsior Hotel Downtown offers a meeting room and a business centre as well as conference equipment and a photocopier.
Which facilities are provided in the Excelsior Hotel Downtown?
Top locations of the Excelsior Hotel Downtown include a convenience shop and a storage for belongings, whereas guests' safety will be ensured with 24-hour security service and luggage storage.
Do you have a pool at the upscale 4-star Excelsior Hotel Downtown?
Yes, there is an outdoor swimming pool as well as loungers at the upscale 4-star Excelsior Hotel Downtown.

Next best alternative

Consider them for your next trip.
Riu Dubai Beach ResortRiu Dubai Beach Resort
Dubai, United Arab Emirates
8.3
282 US$/night
Address Sky View, Downtown DubaiAddress Sky View, Downtown Dubai
Dubai, United Arab Emirates
9.0322 reviews
295 US$/night
Dukes The Palm Dubai HotelDukes The Palm Dubai Hotel
Dubai, United Arab Emirates
8.2572 reviews
75 US$/night
Grand Hyatt Dubai Resort & WaterparkGrand Hyatt Dubai Resort & Waterpark
Dubai, United Arab Emirates
8.6850 reviews
466 US$/night
The First Collection Waterfront, Dubai, A Tribute Portfolio HotelThe First Collection Waterfront, Dubai, A Tribute Portfolio Hotel
Dubai, United Arab Emirates
8.6129 reviews
77 US$/night
Ibis Dubai World Trade CentreIbis Dubai World Trade Centre
Dubai, United Arab Emirates
9.0713 reviews
29 US$/night
Marriott Hotel Production City, DubaiMarriott Hotel Production City, Dubai
Dubai, United Arab Emirates
8.2311 reviews
74 US$/night
Al Jaddaf Rotana DubaiAl Jaddaf Rotana Dubai
Dubai, United Arab Emirates
9.1149 reviews
96 US$/night
Sunday Hotel Al Barsha Dubai Mall Of The Emirates Formerly Grand Excelsior Al BarshaSunday Hotel Al Barsha Dubai Mall Of The Emirates Formerly Grand Excelsior Al Barsha
Dubai, United Arab Emirates
8.01097 reviews
52 US$/night
Royal Continental HotelRoyal Continental Hotel
Dubai, United Arab Emirates
8.8316 reviews
45 US$/night
The Creekside Hotel, Dubai - An Accor HotelThe Creekside Hotel, Dubai - An Accor Hotel
Dubai, United Arab Emirates
8.6634 reviews
59 US$/night
Royal Rose Hotel Abu Dhabi, Curio Collection By HiltonRoyal Rose Hotel Abu Dhabi, Curio Collection By Hilton
Abu Dhabi, United Arab Emirates
8.8451 reviews
61 US$/night

Popular hotels all over the world

Find your perfect hotel stay today
9.3/1011 reviews
Comfort Hotel VistaComfort Hotel Vista
Lucknow, India
12 km from Chaudhary Charan Singh Airport, Rooftop pool
View hotel
7.7/1084 reviews
Asyana Kemayoran JakartaThe Asyana Kemayoran Jakarta Jakarta Hotel
Jakarta, Indonesia
2 km from Istiqlal Mosque, Outdoor swimming pool
View hotel
8.0/1095 reviews
Woodthorpe HotelThe Woodthorpe
Prestwich, United Kingdom
Opposite Heaton Park, Historic family home
View hotel
Kings Park Motel
3 km from Perth CBD, Deluxe Family room with kitchenette
Silo Hotel Cape Town
6 floors above Zeitz Museum of Contemporary Art Africa, Rooftop pool with harbour views
Hotel Globales Costa De La Calma Santa Ponsa
300 m from rocky bay, 900 m from Santa Ponça Beach
Hotel Embassy Suites By Hilton Denton Convention Center
28 km from Texas Motor Speedway, Year-round outdoor pool
Hotel Hampshire Hog
Scenic South Downs views, Fuller's award-winning ales
Hotel Grands Suites Hotel And Spa Sliema Gzira
Rooftop infinity pool with harbour views, Suites with kitchenettes and balconies
Check-in
09Jun2026Select date
Check-out
10Jun2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
rungspahotel.net uses cookies that are strictly necessary for its functioning. We do not collect analytical and marketing cookies.
OK