Excelsior Hotel Downtown Dubai Interior photoExcelsior Hotel Downtown Dubai Room photoExcelsior Hotel Downtown Dubai Restaurant photo
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From30US$ /night
Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
-
Next to the Metro station
Great
8.0
7.5
/10
3.2
/5

Business Amenities

Excelsior Hotel Downtown offers a fully equipped business center and high-tech conference rooms, accommodating meetings and events with ease. Two spacious banquet halls cater to weddings and large receptions, ensuring every event can be hosted flawlessly. The executive lounge provides added benefits for business travelers, enhancing the overall experience.

Room Options

The hotel boasts 282 rooms in 7 different categories, ranging from 40 sqm to 160 sqm in size. Each room includes air conditioning and elegant decor, with options like luxury suites that feature private Jacuzzis. Families can select from spacious family rooms designed to accommodate larger groups comfortably.

Culinary Experiences

Dining at Excelsior Hotel Downtown includes an extravagant breakfast buffet featuring international cuisine and live cooking stations. Guests can also explore various cafes offering exotic drinks and delectable pastries throughout the day. These dining venues present opportunities to enjoy both casual snacks and fine dining options.

Location Advantages

Located in Deira, the hotel is within walking distance of Al Ghurair Mall and near important cultural sites like Spice and Gold Souqs. Key landmarks such as Dubai Creek and the Dubai Mall are easily accessible, enhancing the convenience for both leisure and business travelers. Proximity to the airport allows for seamless travel arrangements.

Family-Friendly Features

Excelsior Hotel Downtown caters to families with spacious accommodations and nearby attractions that engage children. The hotel offers various amenities designed for families, ensuring comfortable stays for travelers of all ages. Access to shopping and cultural sites adds to the family experience by providing numerous activities.

Highlights

Business: High-tech conference rooms

Rooms: 282 rooms in 7 categories

Dining: Excelsior Breakfast Bonanza

Location: Near Al Ghurair Mall

Family: Spacious family rooms

Must-do experiences

  • Visit Al Fahidi Historical Neighborhood for a glimpse of old Dubai.
  • Savor a shawarma at the iconic Al Mallah for an authentic bite.
  • Explore the Dubai Gold Souk for unique jewelry and local craftsmanship.
  • Take an abra ride across Dubai Creek for stunning city views.
  • Relax at Kite Beach and enjoy views of the Burj Al Arab.
View all

Select your room type

Excelsior Hotel Downtown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Queen Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
Executive King Room F&B
2 persons
370 sq. feet 
1 King-size bed
Shower
Bathtub
Executive Twin Room F&B
2 persons
370 sq. feet 
2 Single beds
Shower
Bathtub
Superior Queen Room F&B
2 persons
305 sq. feet 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Excelsior Hotel Downtown offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Vision Imperial Hotel offers delightful dining experiences with diverse options, catering to various dietary preferences. Guests can indulge in international flavors at Bistro Restaurant, unwind with light refreshments at Le Café, or enjoy a lively atmosphere at The Lindbergh's sports bar.
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo
Excelsior Hotel Downtown Dubai Restaurant photo

Bistro Restaurant

International with Halal, Kosher, Vegan, Gluten-free, and Dairy-free options
Ambiance
Modern and inviting, perfect for casual dining or relaxed gatherings
Key Offerings
A rotating selection of international dishes ensures every meal is a new culinary delight
Reservation
Reservations recommended
Open daily from 06:30 to 10:30 for breakfast

Le Café

Informal lounge fare
Ambiance
Casual and comfortable, ideal for a relaxed atmosphere
Key Offerings
Light refreshments in a cozy setting, perfect for unwinding or casual meetings
Reservation
Not needed
Hours vary

The Lindbergh's

Casual sports bar
Ambiance
Vibrant and energetic, located on the 5th floor with a lively buzz
Key Offerings
A variety of drinks and light bites, ideal for fans and those looking to enjoy a game
Reservation
Not needed
Hours vary

Excelsior Hotel Downtown Location

Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
Map view
Al Rigga Road Next To Rigga Metro Station, Dubai, United Arab Emirates, 29499
Nearby
Khubaise Small Mosque
100 ft
Al Rigga St
Juice World
1100 ft
Al Rigga Mosque
1500 ft
Black Cave
1800 ft
Gargash Mosque
1900 ft
Restaurants
Al Safadi
500 ft
Al Rigga Al Rigga Rd Al Muraqqabat
Alsafadi Restaurant
600 ft
Alriqqa Street
Manhattan Restaurant
700 ft
Al Rigga Rd Deira
J5 Cafe
1300 ft
22c Street Al Muraqqabat
Automatic Restaurant & Grill
1400 ft
Al Muraqqabat Al Muraqqabat Rd Al Rigga Road
Puranmal
1200 ft
32 37 St Al Muraqqabat
Kabab Erbil Iraqi
1100 ft
73 Al Rigga Rd Al Muraqqabat
Sham Sham
1000 ft
Al Rigga Al Rigga Rd 71 Al Muraqqabat
Al Shami Restaurant
1500 ft
Al Muraqqabat Al Muraqqabat Rd 14 Street
Rocky's Cafe
1200 ft
Al Muraqqabat Rd
The Palms Restaurant
1700 ft
Al Muraqqabat Rd
Explore Dubai
Nearby Highlights
Top Attractions
Activities
Dining
Entertainment
Deira City Center Shopping Mall
Deira City Center Shopping Mall
12 minutes' walk
A vibrant shopping destination with brands, cinemas, and dining options catering to all tastes and budgets.
Dubai Museum
Dubai Museum
30 minutes' walk
Showcasing Dubai's heritage through historical artifacts and exhibitions, this museum is set in the Al Fahidi Fort.
Dubai Dolphinarium
Dubai Dolphinarium
7 minutes' drive
Home to entertaining dolphin and seal shows, this indoor attraction offers an interactive experience for the whole family.
Al Fahidi Historical Neighbourhood
Al Fahidi Historical Neighbourhood
10 minutes' drive
A glimpse into Dubai's past with traditional wind-tower architecture, art galleries, and cultural heritage sites.
Dubai Creek Dhow Cruise
7 minutes' drive
An unforgettable cruise showcasing Dubai's skyline and heritage, perfect for couples seeking romance or families seeking fun.
Zabeel Park
14 minutes' drive
A large urban park featuring gardens, BBQ areas, and playgrounds, ideal for a relaxing day among greenery.
Al Safadi
Al Safadi
2 minutes' walk
Lebanese cuisine in a casual setting, famous for its mezze platters and grilled meats, suitable for all dietary needs.
Automated Restaurant & Grill
5 minutes' walk
Offering Middle Eastern favorites, its relaxed atmosphere and shisha options make it a local favorite for dinner or casual meals.
Bateaux Dubai
Bateaux Dubai
5 minutes' drive
A luxury floating restaurant offering a dining experience on the Dubai Creek with live music and stunning views.
Al Rigga Street
5 minutes' walk
This lively area is full of cafés and bars, offering nightlife and cultural experiences for both families and solo travelers.
Getting around
City Centre
Dubai17 min  ·  4600 ft
Airports
Dubai Creek SPB (DCG)6 min  ·  2.1 mi
Dubai (DXB)9 min  ·  3.5 mi
Train
Union Square Station15 min  ·  4000 ft
Baniyas Square Station23 min  ·  1.2 mi
Underground
Al Rigga3 min  ·  700 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at AED 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 65 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Russian, Arabic, Hindi, Panjabi / Punjabi, Serbian, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
8
Number of rooms:
137
Former name
Holiday Inn Downtown

Reviews and Ratings

Feedback about Excelsior Hotel Downtown from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Excelsior Hotel Downtown is frequently praised for its convenient location near the Al Rigga metro station, offering easy access to attractions like Dubai Mall, about 20 minutes away. Many guests find the rooms spacious and well-equipped, though some have noted the presence of nightclubs nearby can lead to noise. The hotel's proximity to various restaurants, shops, and supermarkets is a definite plus for many, and some have enjoyed the rooftop pool.
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Review score
Based on 901 verified reviews
7.9/10
Very good
79%
Recommend
Free Wi-Fi
8.6/10
Location
8.6/10
Breakfast
6.0/10
Paid Wi-Fi
7.4/10
Pros
Helpful staff
Clean hotel
Metro station
Customer service
Cons
Noisy rooms
Poor breakfast
Bad behavior
Guest reviews
based on 901 reviews
7.9/10
based on 550 reviews
3.5/5
based on 2797 reviews
8.0/10
Jacques from France
Single
Superior Queen Room F&B
4 nights in November 2025
|
Reviewed:January 19, 2026
6/10

Average stay with some issues

limited optionsnoisy room
The breakfast was a real disappointment. The food options were very limited, and the same every day. there was often no one refilling items, so if I arrived 30 minutes before the end, food was gone. The rooms also were very noisy.
0 Helpful
Karen from Canada
Superior Queen Room F&B
4 nights in November 2025
|
Reviewed:December 26, 2025
8.7/10

Solid stay

helpful attitudeeasy accessluggage storageadequate room
The staff showed a very helpful attitude. The location offered easy access to important sites. I also had no problems storing my luggage both before and after checking in. The room size felt adequate for my needs.
The hotel needs to dedicate more resources to ongoing maintenance of its facilities.
Service
9/10
I spoke with staff at the front desk. They answered questions about local attractions. They also arranged taxi service quickly and efficiently, and were consistently available .
Location
9/10
The hotel benefits from a central location. There are many shops and street food options nearby. Its proximity to a metro station made moving around the city very simple.
Rooms
8/10
My room included a big wardrobe and a sofa. The bathroom was very clean upon arrival. The bed was of a good size and comfortable enough for a few night.
0 Helpful
|
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jade from australia
Single
superior queen room f&b
3 nights in November 2025
|
Reviewed:December 06, 2025
8.7/10

perfect spot near the metro!

helpful staffconvenient locationnearby shopscigarette smell
I found the staff very helpful and friendly. asha and omeir were always available! the metro station was very close. the hotel was also near many restaurants and shops. This made everything so convenient.
i noticed a lingering cigarette smell in the room, it was a bit unpleasant. the corridor also had a strange odor and the carpet looked a bit worn, i hope they fix it.
Location
9/10
the hotel is conveniently situated near a metro station, with access to various parts of the city. many restaurants and shops are located close to the hotel. this location makes exploring very simple.
Facilities
8/10
The gym offers essential equipment for workouts. i saw a pool on the rooftop, an added benefit for relaxation. I loved the pool. the hotel has a clean and relaxing environment for a stress-free experience.
Rooms
9/10
the room was spacious, and the bed provided great comfort. this helped a lot to rest after my long days of exploration. there were standard amenities available.
0 Helpful
|
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John from United States
Business traveller
Superior Queen Room F&B
3 nights in August 2025
|
Reviewed:November 07, 2025
8.8/10

Excellent Stay

clean roomample parkinglimited breakfast
The room was well kept and spotlessly clean. Everything in the room was in perfect condition. This. I especially appreciated the ample car parking because I did not need to worry about parking space. I also found two hypermarkets at the backside of the hotel.
I noticed the breakfast options were limited. More variety in the breakfast menu would improve the experience. The canteen staff could be more polite and professional.
Rooms
9/10
The room included a comfortable bed and good air conditioning. Daily housekeeping maintained a high standard of cleanliness. This added to the comfort. The room also had a mini fridge stocked with water.
Dining
8/10
The hotel restaurant offered a diverse menu, with both local and international cuisine options. Breakfast included fresh fruit, pastries, and hot dishes ensuring a satisfying start to the day. The dining area was clean and well-kept.
Location
9/10
The hotel is near a main street. Public transportation is readily available nearby, providing easy access to other parts of the area. The location is safe and well-lit.
Facilities
9/10
The gym has treadmills and stationary bikes for guest use. The rooftop pool area has plenty of loungers providing a relaxing space. High-speed internet is available throughout the hotel.
0 Helpful
|
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Danny from United Kingdom
Business traveller
Superior King Room F&B
3 nights in June 2025
|
Reviewed:August 08, 2025
9/10

Solid Stay with Great Staff

great servicehelpful room servicemetro station
Asha at reception provided great service. Sadiq was helpful with room service. I found the Al Rigga Metro Station very close.
0 Helpful
FAQs
About Excelsior Hotel Downtown
What is the closest airport to Excelsior Hotel Downtown?
Dubai airport is located within a 40-minute drive (5 km) from Excelsior Hotel Downtown.
Is there free parking in the 4-star Excelsior Hotel Downtown?
Yes, the 4-star Excelsior Hotel Downtown offers guests to park their cars at parking spaces for free.
Is there any public transport available next to the hotel?
The nearest bus station to the hotel is c09, set just 0.6 km away and the closest metro station is Al Rigga placed in proximity to the property.
At what time can I check-in at the upscale 4-star Excelsior Hotel Downtown?
At the upscale 4-star Excelsior Hotel Downtown, you can check in from 15:00 till 23:59.
At what time can I check-out at the hotel?
You can check out of the hotel from 12:00 till 12:00.
What are the booking prices at the upscale 4-star Excelsior Hotel Downtown?
The prices at the upscale 4-star Excelsior Hotel Downtown start from $30.
What room types does the Excelsior Hotel Downtown comprise?
The Excelsior Hotel Downtown offers such room types as Executive King Room, Executive King Suite, and Executive Twin Room.
Does the staff at the upscale 4-star Excelsior Hotel Downtown speak any foreign languages?
Yes, the staff of the upscale 4-star Excelsior Hotel Downtown can help you in English, Spanish, Russian, Serbian, and Tagalog / Filipino.
Are there any business facilities featured at the upscale 4-star Excelsior Hotel Downtown?
For business travellers the upscale 4-star Excelsior Hotel Downtown offers a meeting room and a business centre as well as conference equipment and a photocopier.
Which facilities are provided in the Excelsior Hotel Downtown?
Top locations of the Excelsior Hotel Downtown include a convenience shop and a storage for belongings, whereas guests' safety will be ensured with 24-hour security service and luggage storage.
Do you have a pool at the upscale 4-star Excelsior Hotel Downtown?
Yes, there is an outdoor swimming pool as well as loungers at the upscale 4-star Excelsior Hotel Downtown.

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Rooms and Guests2 Guests, 1 Room