Palacio De Los Duques Madrid | Spa Hotel * Rooftop Pool & Royal Views

Name: Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World, Madrid
Address: Cuesta Santo Domingo, 5 Y 7, Madrid, Community of Madrid, 28013
Price range: US$441+
Rating: 9.3

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Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Nearby photo The rooftop pool at the hotel

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo This is a photograph of a grand, elegant interior space, likely the foyer or main hall of a stately home, mansion, or upscale venue.

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Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo This is a sophisticated and modern interior photograph, likely from a high-end hotel or luxury space.

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About the Hotel

Cuesta Santo Domingo, 5 Y 7, Madrid, 28013

Near the main squares

Perfect

9.3

9.7

/10

4.8

4.7

Loved by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World guests

Really good staff

Rooftop pool

Delicious food

Family-friendly environment

"We invested in the Red Suite service that was offered and enjoyed the privileges that it allowed."

Susan from United States

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"The hotel's quiet location is also perfect..5 minute easy walk to Gran Via and about a 10 minute walk to Puerta del Sol."

333joannd

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"Worth paying for the red level for the additional breakfast options and tapas snack with the wine and cava included."

Phoi-Thi

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5-star luxury hotel in Madrid de los Austrias

Accommodations

Palacio de los Duques Gran Meliá offers a range of distinctive rooms and suites, including the expansive RedLevel Presidential Penthouse at 130 m2. Each room blends classic design with contemporary technology, providing amenities such as king-size beds and luxurious bathrooms featuring rainshowers. The unique RedLevel service gives guests personalized care and access to exclusive facilities.

Dining Experience

Dos Cielos Madrid by the Torres brothers serves Michelin-star cuisine with dishes inspired by Castilian traditions. Guests can also explore the Coroa Royal Gallery & Garden for innovative tapas and cocktails or dining at the Vinoteca Montmartre, combining French and Spanish culinary traditions. These unique dining experiences provide a taste of local and international flavors.

Location

Located next to the Royal Palace and Almudena Cathedral, the hotel situates guests in the historic Madrid de los Austrias district. It is a short walk from cultural attractions like Plaza Mayor and Teatro Real. This prime location allows easy access to Madrid's vibrant shopping and dining options.

Wellness Facilities

The Thai Room Wellness presents an atmosphere of relaxation with a selection of massages and wellness treatments. Guests can also enjoy a rooftop area with a seasonal swimming pool and a whirlpool bathtub overlooking the city. The 24-hour gym provides opportunities for maintaining fitness routines during the stay.

Event Spaces

Palacio de los Duques Gran Meliá has five event rooms totaling 592 m2, suitable for various occasions, from banquets to corporate meetings. The venues are equipped with modern technology and can accommodate up to 250 guests. An experienced team ensures attention to detail for successful events.

Highlights

Location: Next to the Royal Palace

Rooms: RedLevel Presidential Penthouse, 130 m2

Dining: Dos Cielos Madrid by the Torres brothers, Michelin-star cuisine

Wellness: Thai Room Wellness with massages

Event Spaces: 592 m2 of versatile venues

Must-do experiences

Discover the murals in Lavapiés for a vibrant street art experience.
Savor authentic churros at Chocolat Madrid, a local favorite.
Stroll through El Rastro market on Sundays for unique antiques.
Visit the lesser-known Museo de Romanticismo for artistic gems.
Dine at Mercado de San Miguel for diverse tapas and local wines.

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningBreakfast Treat

Breakfast offered amazing variety. The option to have a smaller portion was great for a quick start to the day.

Rajesh from India

Review on

Spa & LeisureRooftop Oasis

The rooftop pool provided great views. It was a greatly appreciated escape from the city's hustle.

Naomi from Canada

Review on

Room FeaturesDeluxe Comfort

The Red Level Deluxe Double room included a clothes steamer and all the amenities you could want.

Oliver from Australia

Review on

Children's AmenitiesFamily Friendly

The rooftop pool was a hit with both children and adults. This place is very family friendly.

Mei from China

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Select your room type

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Connecting Room
2 persons
50 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Bathtub
room details
Deluxe Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Master Suite Red Level
2 persons
75 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Facilities

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Board games

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa lounge
Steam room
Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Dining Onsite

Palacio De Los Duques Gran Melia boasts an enticing array of dining options that weave the rich culinary tapestry of French, Mediterranean, and Spanish traditions. From gourmet experiences crafted by Michelin-starred chefs to relaxed atmospheres that invite leisurely dining, each location promises a unique taste of authenticity and comfort.

Restaurante Vinoteca Montmartre
French, Mediterranean, Spanish
Ambiance
Romantic setting with elegant decor
Key Offerings
A refined menu featuring exquisite dishes inspired by French and Mediterranean flavors, complemented by an impressive selection of wines. Ideal for intimate dinners or special occasions.
Reservation
Recommended
Open daily from 13:00 to 23:30
Coroa Royal Gallery & Garden
Mediterranean, Spanish
Ambiance
Modern and vibrant with outdoor spaces
Key Offerings
A diverse buffet or à la carte breakfast with gluten-free and dairy-free options, alongside a selection of snacks and beverages in a refreshing garden setting.
Reservation
Not needed
Hours vary
Jardín de los Duques
Mediterranean, Spanish
Ambiance
Modern and inviting with an outdoor garden
Key Offerings
Features an extensive buffet offering breakfast and snacks in a delightful green environment, perfect for a casual get-together or leisurely meal.
Reservation
Not needed
Hours vary
Dos Cielos Madrid
Gourmet dining by Torres brothers
Ambiance
Sophisticated and contemporary
Key Offerings
Michelin-starred experience offering a tasting menu curated by famed chefs with innovative textures and flavors, reflecting the artistry of contemporary Spanish cuisine.
Reservation
Highly recommended
Hours vary

Location

Cuesta Santo Domingo, 5 Y 7, Madrid, 28013

Explore Madrid

Local Highlights

Royal Palace of Madrid

8 minutes' walk

The grand Royal Palace offers opulent architecture and rich history. Guided tours reveal royal treasures and stunning gardens.

Plaza Mayor

8 minutes' walk

A historic public square, Plaza Mayor is lined with cafes. It hosts events throughout the year, perfect for people-watching.

Prado National Museum

25 minutes walking

Home to masterpieces by Goya and Velázquez, the museum is renowned for its art collection. Free admission on select days.

Teatro Real

3 minutes' walk

Madrid's premier opera house features stunning architecture and diverse performances. Guided tours are available of this cultural gem.

Cycling in Madrid Río

10 minutes' drive

Rent a bike along the Madrid Río Park for scenic views of the Manzanares River. A great way to enjoy the outdoors and exercise.

Spa Treatments

5 minutes' walk

Relax at nearby wellness centers offering spa and massage treatments. Perfect for unwinding after a day of exploring the city.

La Bola

3 minutes' walk

Known for its traditional cocido madrileño, this restaurant features a cozy atmosphere. Reservations are recommended on weekends.

Del Greco

1 minute' walk

An Italian eatery that offers delightful pasta dishes and pizza in a casual setting. Great for families and quick lunches.

Sankara Lounge Bar

1 minute' walk

A chic lounge bar providing cocktails and light bites. The perfect spot for evening relaxation with an upscale vibe.

Teatro Real

3 minutes' walk

Experience opera and ballet in this prestigious venue. Various performances make it an ideal cultural evening for all ages.

Jazz Bar

10 minutes' walk

A local favorite featuring live jazz music, offering a relaxed atmosphere. Check their schedule for weekly performances.

Getting around

City Centre
Madrid 5 min · 1400 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 39 min · 16.0 mi
Train
Principe Pio Train Station 12 min · 3300 ft
Underground
Opera 3 min · 700 ft
Santo Domingo Metro 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Norwegian, Swedish, Chinese, Russian, Arabic, Croatian, Serbian

Number of floors:

Number of rooms:

200

Former name

Tryp Madrid Ambassador

Reviews and Ratings

Feedback about Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World from previous guests about their experience.

Review summary

Based on recent reviews

Palacio De Los Duques Gran Melia is appreciated for its central location, making attractions like the Royal Palace easily accessible by foot and the Callao metro station nearby. Guests often highlight the hotel's artistic decor, including mural imitations of famous paintings, and the beautiful patio. While some guests have noted noise from the street due to older windows, many praise the spacious and comfortable rooms, often mentioning the excellent bedding.

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Review score

Based on 618 verified reviews

9.2 /10

Perfect

95 %

Recommend

Comfort

9.6/10

Location

9.6/10

Paid Wi-Fi

8.0/10

Value for money

8.6/10

Pros

Perfect room

Good location

Stylish hotel

Helpful staff

Delicious food

Cons

Small pool

Poor service

Limited breakfast

Hard beds

based on 1251 reviews

5/5

Laurence from United Kingdom

Family with children

Deluxe Room

3 nights in November 2025

Reviewed: February 07, 2026

9/10

great location rooftop bar delicious food

The location was great. It made it easy to walk to many attractions. The rooftop bar offered wonderful views. The breakfast buffet had food made to order. This was AMAZING!!!

The family room shower had a bathtub in it, which took up almost the entire shower.

0 Helpful

James from United Kingdom

Couple

Deluxe Room

4 nights in November 2025

Reviewed: January 20, 2026

7/10

lovely gardens helpful staff smooth process small rooms cold desk restaurant service

the gardens were really lovely, a tranquil escape. Some staff were superb too, i noted their helpfulness. The check-in process WENT smoothly, and the concierge helped me greatly.

the rooms felt very SMALL. The front desk and concierge were somewhat cold, sadly. I did not feel especially welcome . The restaurant services WENT down as only acceptable.

0 Helpful

Clement from France

Couple

Deluxe Room

3 nights in November 2025

Reviewed: December 11, 2025

9/10

Satisfied Guest Experience

separate sinks big bathtub breakfast variety

The room I had included two separate sinks in the bathroom. The bathtub was also notably big. Breakfast in the garden happened each morning. There was a wide variety of options.

0 Helpful

Charles from United Kingdom

Single

deluxe room

4 nights in August 2025

Reviewed: November 03, 2025

9/10

perfect service delicious food short walk

i appreciated the perfect service upon arrival by taxi. a bellman opened the door and escorted me inside. i also liked the on-site breakfast buffet, the food was delicious and made to order. the location allowed a short walk from the royal palace.

the family room shower included a bathtub that took up too much space.

0 Helpful

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FAQs

About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

What is the distance from Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World to Madrid city centre?

Madrid city centre is reachable within a 5-minute walk from Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.

What popular attractions are closest to the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Guests of the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World can visit the prominent opera house "Teatro Real" (just a 5-minute walk from the accommodation), or the huge Plaza Mayor placed 8 minutes' walk away.

Is airport shuttle provided by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Airport pick up is one of the services offered by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World. Please inform the hotel staff about your estimated arrival time.

How much does it cost to stay at Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

The price for a room in Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World starts at €804.

What payment methods are available in the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

At the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World, you can pay using American Express, Maestro, and Euro 6000.

What room types are available at Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Deluxe Connecting King Room, Family Connecting King Room, and Red One-Bedroom King Suite are among the room types available at Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.

Does the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offer facilities for business travellers?

Yes, for business travellers the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World provides a laptop safe and a photocopier.

Which facilities are available in Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Top locations of Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World include a lobby area and a restaurant, whereas guests' safety will be ensured with 24-hour security service.

What spa facilities does the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offer?

Pampering amenities in the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World include a treatment room, a Jacuzzi, and a sauna.

Is there a swimming pool in Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Yes, Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World features a rooftop swimming pool.