What is the check-in and check-out policy at The Charm Brighton Boutique Hotel & Spa?
Check-in is at 15:00 and check-out is by 11:00.
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The Charm Brighton Boutique Hotel & Spa, Brighton
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Key details
About the Hotel
20-21 New Steine, Brighton,
- Near Brighton Beach
Perfect
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4-star luxury boutique hotel in Kemptown, Brighton
Location
The Charm Brighton Boutique Hotel & Spa is situated in Kemptown, just five minutes from Brighton's Palace Pier and the Royal Pavilion. Guests have easy access to the city's seafront and beach, as well as the North Laines for shopping and dining. The hotel provides convenient parking options for £14.70 per 24-hour period.
Accommodation
The hotel offers a variety of rooms, including Luxury Double Rooms and King Suites, all designed for maximum comfort. Each room features 5-star premium linen, flat-screen TVs, and luxurious bathroom amenities. The King Suite Family room accommodates up to five guests, providing flexible sleeping arrangements.
Wellness
The Charm Brighton includes a spa, offering relaxing treatments to rejuvenate guests during their stay. The wellness facilities promote rest and well-being, making it easy for visitors to unwind. Services focus on individual needs, ensuring each person feels valued and cared for.
Dining
Breakfast at The Charm includes locally sourced ingredients, with options like full English breakfast and specialty dishes on weekends. The buffet table offers a variety of cereals, fresh fruits, and croissants. The hotel also accommodates dietary restrictions, including gluten and dairy-free options.
Family-Friendly Features
Families are welcome at The Charm, with specially designed family rooms that can accommodate up to five guests. The hotel is located close to attractions like Sea Life Brighton, ensuring easy access to family-friendly activities. Baby cots are available free of charge for children under two.
Highlights
Location: 5 minutes away from Brighton's most famous attractions
Accommodation: Luxury Double Rooms and King Suites
Dining: Delicious choice of the very best produce
Wellness: Spa offerings for relaxation
Must-do experiences
- Stroll along the iconic Brighton Pier at sunset for stunning views.
- Savor fish and chips at the famous Palm Court restaurant.
- Discover the hidden alleyways of the North Laine for unique shops.
- Visit the Royal Pavilion for its extraordinary architecture and gardens.
- Don't miss the vibrant Brighton Marina for waterside dining and fun.
Select your room type
The Charm Brighton Boutique Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Luxury Family Attic Room2 persons22 sq. feet1 Single Bed or 1 Double BedAir conditioningHeatingroom details
- Luxury Double Sea view2 persons21 sq. feet1 King-size bedSea viewAir conditioningHeatingroom details
- King Suite Sea View Balcony2 persons28 sq. feet1 King-size bedSea viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Charm Brighton Boutique Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
Dining
- In-room breakfast
Children
- Cots
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Jacuzzi
- Full body massage
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
20-21 New Steine, Brighton,
Explore Brighton
Explore Brighton's Charm
Royal Pavilion
9-minute walk
An iconic former royal residence with splendid architecture and lush gardens, often hosts special exhibitions.
Brighton Beach
7-minute walk
A vibrant beach famous for its pebbles, promenade, and various seasonal activities including water sports.
Brighton Palace Pier
18-minute walk
Historic pier featuring amusement rides, arcade games, and delicious fish and chips right on the waterfront.
North Laine
10-minute walk
A bohemian district filled with eclectic shops, cafes, and street art, perfect for unique finds and local flavor.
Water Sports at Brighton Beach
7-minute walk
Offers various thrilling activities including jet skiing and paddle boarding; rentals are easily accessible.
Yoga Classes
10-minute walk
Relaxing yoga sessions available at nearby studios; drop-in classes perfect for recharging during your stay.
Anatolia Cuisine
1-minute walk
Turkish dishes in a cozy setting; specialties include lamb shish and mezes. Reservations recommended for peak hours.
New Steine Restaurant
2-minute walk
Offers a seasonal menu focused on British cuisine; elegant atmosphere and locally sourced ingredients.
La Vendimia
1-minute walk
Charming Spanish restaurant known for tapas and paella; perfect for a romantic meal. Dietary accommodations available.
Brighton Palace Pier
18-minute walk
Offers funfair rides, games, and nightlife along the pier; perfect for family outings or evening strolls.
The Brighton Centre
20-minute walk
A major events venue hosting concerts, exhibitions, and shows. Check the schedule for exciting upcoming events.
Getting around
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP15 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Hungarian, Romanian, Polish, Slovak, Vietnamese
Number of rooms:
31
Former name
Urban House
Reviews and Ratings
Feedback about The Charm Brighton Boutique Hotel & Spa from previous guests about their experience.
Show moreShow less
Pros
Welcoming staff
Comfortable bed
Spacious room
Clean bathroom
Cons
Noisy area
Cheap toiletries
Guest reviewsbased on 1730 reviews
Liam from Ireland
Couple
Luxury Double Room
4 nights in November 2025
|
Reviewed: January 15, 2026
9.5/10
Wonderful Boutique Hotel Experience
stylish rooms friendly staff excellent service
The rooms are well appointed and I had all I needed. The staff were friendly and their service was excellent (they were always smiling!). I will definitely return.
The room's radiator was quite noisy. This was a minor inconvenience, but it occasionally disrupted my sleep. I hope they can address this issue to improve the experience.
Dining
9/10
The breakfast room was super clean and the tables were cleaned promptly after guests departed. The staff offered a warm welcome and could not do enough for us at breakfast. There was also a good choice of breakfast options.
Service
10/10
The gentleman who checked me in was polite and helpful. All the staff had smiles on their faces and were very helpful to guests. They encouraged guests to use all the facilities and ensured comfort.
Location
10/10
The location is superb for all attractions. The guest house is placed less than a 10-minute walk from the pier. The location allows convenient access to nearby shops.
Rooms
9/10
My room was clean and warm with available tea and coffee facilities. The room was a good size and very clean . Biscuits were a nice touch in the room (I appreciated them!).
0 Helpful
|
Henry from United States
Single
luxury double room
3 nights in November 2025
|
Reviewed: December 28, 2025
9/10
separate sinks rainfall shower breakfast buffet
the luxury double room had two separate sinks in the bathroom! i also appreciated the rainfall shower. breakfast included a tasty buffet and it had good quality items.
the stairs were a little narrow! there are no elevators.
0 Helpful
Nathaniel from United States
Luxury Double Room
3 nights in November 2025
|
Reviewed: December 13, 2025
7/10
cooked buffet quality ingredients poor soundproofing forceful receptionist
the staff was kind. they helped me with parking. the breakfast included a cooked buffet. quality ingredients were very good.
soundproofing isn't good. i heard every door slam. a receptionist pushed me to write a 5 star review. she say i get a gift.
0 Helpful
Jackson from United States
Single
luxury double room
3 nights in November 2025
|
Reviewed: November 25, 2025
7/10
helpful staff varied breakfast central location cramped room street noise unstable wifi
the staff was helpful throughout my stay i found this really nice. the breakfast options were great too i tried several choices from the buffet. the location was very central it made getting around easy.
the room i booked was smaller than i expected it was a bit cramped. the noise from the street at night was noticeable i heard it even with the windows closed. i had trouble connecting to the wifi signal it kept dropping.
0 Helpful
Christina from United States
Family with children
Luxury Double Room
3 nights in June 2025
|
Reviewed: August 25, 2025
7/10
adequate accommodation
great selection kind staff stairs noise
the staff showed kindness and care. the breakfast featured a great selection of items. i appreciated the attention to detail.
I heard noise from upstairs. It sounded like elephants were moving. there were many stairs to climb. The building had no elevators. i found that bothersome.
0 Helpful
Show more reviews
FAQs
About The Charm Brighton Boutique Hotel & Spa
How far is The Charm Brighton Boutique Hotel & Spa from London Gatwick Airport?
The hotel is 45 km from London Gatwick Airport.
Which popular attractions are near The Charm Brighton Boutique Hotel & Spa?
Nearby attractions include Brighton's Palace Pier (0.5 km), Sea Life Brighton (0.5 km), and The Royal Pavilion (1 km).
What dining options are available near The Charm Brighton Boutique Hotel & Spa?
Nearby restaurants include Bayleaf, Camelford Arms, and The Restaurant At Drakes, all within 0.5 km.
Does The Charm Brighton Boutique Hotel & Spa provide any wellness services?
Guests can enjoy a full-service spa offering massages, a hot tub, and beauty treatments.
What amenities do the rooms at The Charm Brighton Boutique Hotel & Spa include?
Rooms feature free Wi-Fi, a flat-screen TV, private bathrooms, and some offer sea views.
Is there parking available at The Charm Brighton Boutique Hotel & Spa?
Residential parking is available for GBP 15 per 24 hours.
Does The Charm Brighton Boutique Hotel & Spa serve breakfast?
Breakfast is available for an additional charge of GBP 15 and features locally sourced produce.
What languages do the staff at The Charm Brighton Boutique Hotel & Spa speak?
The staff at the hotel are proficient in multiple languages.
Can guests leave their luggage at The Charm Brighton Boutique Hotel & Spa?
The hotel offers secure luggage storage for guests before check-in and after check-out.
Is The Charm Brighton Boutique Hotel & Spa family-friendly?
The hotel is family-friendly and offers a children's menu among other amenities for families.
How is the location of The Charm Brighton Boutique Hotel & Spa in relation to the beach?
The hotel is a short 5-minute walk from Brighton Beach.
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