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From117US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Steps from Imperial Gardens
Great
8.4
8.9
/10
4.5
4.2
/5

Location

The Queens Hotel Cheltenham occupies a prominent position on the tree-lined Promenade, providing access to the Imperial Gardens and Cheltenham Town Hall. This hotel has a grade II listing, reflecting its significance in local heritage since 1838. Guests can explore nearby attractions and enjoy local shopping and dining options within easy reach.

Rooms

With 84 rooms, the hotel's accommodation includes Classic rooms and the luxurious Renascence Suites. Renascence Suites offer king-sized four-poster beds and views of the Imperial Gardens. The rooms feature Egyptian cotton bedding and eco-friendly toiletries from 100 Acres.

Dining

Victoria's Restaurant on-site is known for its commitment to local produce and seasonal menus, highlighting flavors from the Cotswolds. The Gold Cup Bar boasts an extensive gin selection with 60 rare varieties. The hotel also offers bottomless afternoon tea in an outdoor garden during the summer months.

Pet-Friendly Policies

The hotel welcomes up to two well-trained dogs in designated rooms for a nightly fee. Canine amenities include dog beds and feeding bowls, ensuring guests' pets receive tailored attention. The team also provides information on local dog-walking routes nearby.

Business Amenities

The Regency Suite offers a majestic meeting space adaptable for various events, accommodating up to 100 delegates. The Lounge serves as a private setting for smaller gatherings including interviews and dining. The hotel provides high-tech facilities for presentations and all necessary meeting equipment.

Highlights

Location: prominent position on Promenade .

Rooms: 84 well-designed accommodations .

Dining: seasonal menus at Victoria's Restaurant .

Pet-Friendly: accommodates two well-trained dogs .

Business: Regency Suite for up to 100 guests .

Experience: tailored attention for four-legged guests .

Must-do experiences

  • Stroll through Montpellier Gardens for stunning floral displays.
  • Try a Bath Bun at The Daffodil for a delightful local treat.
  • Visit the Cheltenham Art Gallery & Museum for unique exhibitions.
  • Discover the hidden gem of the Everyman Theatre for a show.
  • Explore the Cheltenham Farmers Market for fresh local produce.
View all

Select your room type

Queens Hotel Cheltenham offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Facilities

Queens Hotel Cheltenham offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Queens Hotel Cheltenham, delightful dining awaits with flavors steeped in British tradition. From the elegantly designed spaces to expertly sourced ingredients, every meal becomes a celebration of local culinary artistry and comfort across multiple dining experiences.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British cuisine with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A stylish setting with large windows offering views of the vibrant surroundings, perfect for a cozy breakfast, leisurely lunch, or a sumptuous dinner.
Key Offerings
Highlights include creative starters like truffle arancini with green tomato relish, refreshing summer-inspired dishes such as spiced salmon and vegetable kebabs, and indulgent mains like herb-crusted lamb rack and a range of Casterbridge steaks. The afternoon tea presents delightful pastries alongside locally sourced breads and meats.
Reservation
Recommended for peak dining times.
Open daily from 12:00 PM to 9:00 PM; breakfast options available through room service.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham's Treasures
Top Attractions
Activities
Dining
Entertainment
Pittville Pump Room
Pittville Pump Room
25-minute walk
Regency architecture and serene parklands. Enjoy musical events, stunning grounds, and historical significance.
The Wilson
The Wilson
9-minute walk
Art gallery and museum with local history exhibits. Features diverse collections and hosts changing exhibitions.
Holst Birthplace Museum
Holst Birthplace Museum
15-minute walk
Birthplace of composer Gustav Holst, showcasing personal items and music. Offers guided tours detailing his legacy.
Cheltenham Minster
Cheltenham Minster
10-minute walk
Stunning architecture with medieval roots. Hosts regular services and special events; check for concerts.
Sandford Parks Lido
Sandford Parks Lido
16-minute walk
Outdoor swimming pool with sunbathing areas. Seasonal opening, ideal for families and relaxation.
Walks With Hawks
10-minute drive
Thrilling falconry experiences; hands-on bird handling and informative sessions amidst nature.
Pittville Park
Pittville Park
20-minute walk
Beautiful green space for picnics and leisure walks. Features a lake, playgrounds, and vibrant gardens.
Brasserie Blanc
Brasserie Blanc
1-minute walk
French cuisine with a stylish atmosphere. Signature dishes include duck confit and seasonal specials.
Curries & Steaks
2-minute walk
A casual eatery offering a mix of curries and steaks, perfect for families. Vegetarian options available.
Gallimore's Montpellier
Gallimore's Montpellier
3-minute walk
Modern British dishes with fresh, local ingredients. Casual setting with an extensive wine list and outdoor seating.
The Play Farm
The Play Farm
12-minute walk
Family-friendly indoor play area with soft play zones. Great for kids to enjoy and parents to relax.
The Neptune Fountain
The Neptune Fountain
6-minute walk
A picturesque outdoor spot for local events and gatherings. It's a great place to unwind after a busy day.
Cheltenham Town Hall
Cheltenham Town Hall
4-minute walk
Historic venue hosting concerts and performances. Known for its lively events; check the local schedule.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Train
Cheltenham Spa Train Station17 min  ·  4600 ft
Cheltenham Spa Railway Station17 min  ·  4600 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1056 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Pros
Friendly check-in staff
Comfortable hotel
Large corner room
Fabulous breakfast
Pleasant dining room
Cons
Noise from outside
Guest reviews
based on 1899 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Queens Hotel Cheltenham
What is the check-in and check-out policy at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is at 11:00.
How far is Queens Hotel Cheltenham from Cheltenham Racecourse?
The hotel is 3 km from Cheltenham Racecourse.
What amenities are offered in the rooms at Queens Hotel Cheltenham?
Rooms include air conditioning, a flat-screen TV, a Nespresso machine, a minibar with complimentary soft drinks, and toiletries.
What dining experiences are available at Queens Hotel Cheltenham?
The hotel features Victoria's Restaurant, which serves modern British cuisine, and Gold Cup Bar for drinks and snacks.
Is complimentary Wi-Fi available at Queens Hotel Cheltenham?
Guests can enjoy free Wi-Fi in all rooms.
What services are available for business travelers at Queens Hotel Cheltenham?
The hotel provides 24-hour reception, luggage storage, and express check-in/out services.
How far is Gloucestershire Airport from Queens Hotel Cheltenham?
Gloucestershire Airport is 5 km away.
Does Queens Hotel Cheltenham have any wellness facilities?
Guests have free access to Cheltenham Ladies College Sports Centre, which includes a swimming pool and gym.
What is the theme of Queens Hotel Cheltenham?
The hotel blends historic and luxury elements while being pet-friendly.
Are there any activities available around Queens Hotel Cheltenham?
Guests can enjoy activities like hiking and cycling in the surrounding area.

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10Mar2026Select date
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Rooms and Guests2 Guests, 1 Room