"The rooftop pool and area was a suntrap with plenty of sunloungers, the hotel provided beach towels, bath robes and slippers."
Diane from United Kingdom
read full review
"The swimming pool in the basement is a nice addition!"
Sjoerd from Netherlands
read full review
"The rooms are extremely modern with fun interior and sustainable materials."
Anna K from United Kingdom
read full review
4-star urban hotel with rooftop pool in Palma de Mallorca
Amenities
Protur Naisa Palma Hotel offers a rooftop pool and Sky Bar, providing a venue for relaxation and exclusive events. Guests can enjoy a healing experience at the on-site Beauty & Relax spa, featuring a thermal area with a heated saltwater pool, sauna, and Turkish bath. The hotel also provides a business area perfect for meetings and events in central Palma.
Rooms
The hotel features a variety of rooms designed for relaxation, including deluxe suites on the 4th floor, which have a king-size bedroom and a spacious terrace with a whirlpool. Double rooms with terraces include wooden flooring, sun loungers, and outdoor whirlpools for a private experience in the city. Communicating rooms can accommodate up to 4 people, making them suitable for group travels.
Location
Located in the heart of Palma, Protur Naisa Palma Hotel offers easy access to the city's attractions and lifestyle. It is situated near various dining options, shops, and cultural sites that highlight the Mediterranean charm of the Balearic capital. Its central location makes it a convenient base for travelers looking to explore Palma.
Wellness
The on-site spa, Beauty & Relax, presents a comprehensive menu of massages and personalized beauty treatments designed to recharge the body and mind. The thermal area includes a heated saltwater pool and various relaxation amenities like a sauna and health-focused facilities. This wellness space is a hidden oasis in the city, allowing guests respite without leaving the hotel.
Dining
Guests can savor a varied buffet breakfast that highlights Mediterranean flavors, served daily from 7:30 AM to 11:00 AM. The hotel features a cozy restaurant offering a gourmet lunchtime menu, available Monday to Friday for €17 with a starter, main course, and dessert. The cafeteria also serves refreshments and light meals throughout the day until 10:30 PM.
Highlights
Location: Central Palma access to attractions
Rooms: Spacious deluxe suites with terrace
Dining: Varied buffet breakfast with Mediterranean flavors
Wellness: Beauty & Relax spa and thermal area
Amenities: Rooftop pool with Sky Bar
Must-do experiences
Savor a traditional paella at Ca'n Eduardo by the harbor.
Visit the stunning Bellver Castle for panoramic city views.
Explore the artisan stalls at Mercat de l'Olivar for local flavors.
Take a stroll in the beautiful Parc de la Mar near the Cathedral.
Discover hidden art at the Fundación Pilar i Joan Miró museum.
Select your room type
Protur Naisa Palma Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Single Room
2 persons
22 sq. feet
1 Single bed
Air conditioning
Heating
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
Protur Naisa Palma Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Public Bath
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Protur Naisa Palma Hotel, the onsite dining reflects a commitment to inclusivity, offering hearty vegetarian, vegan, gluten-free, and dairy-free options. Whether starting the day with a nourishing breakfast or enjoying a leisurely lunch, each meal is crafted with care and attention to detail.
Cafetería Naisa
Café-style with diverse options
Ambiance
A cozy and inviting café atmosphere, perfect for relaxing with friends or taking a break from exploring Palma.
Key Offerings
Indulge in a variety of breakfast selections, prepared to accommodate various dietary needs including vegan and gluten-free choices.
Reservation
No
Open for breakfast and lunch; hours may vary.
Location
Simon Ballester, 6, Palma de Mallorca, 07011,
Explore Palma de Mallorca
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Catedral de Mallorca
15 minutes' walk
A stunning Gothic cathedral renowned for its impressive architecture and waterfront views.
Sa Llotja
11 minutes' walk
A historic building showcasing Gothic architecture, hosting art exhibitions and cultural events.
Royal Palace of La Almudaina
13 minutes' walk
The official residence of the Spanish royal family in Mallorca, featuring rich history and beautiful gardens.
Castell de Bellver
25 minutes' walk
A unique circular castle offering panoramic views of Palma and lush surroundings, often hosting events.
Cycling in Palma
5 minutes' walk
Rent a bike nearby for scenic rides along Palma's coast and parks, ideal for all fitness levels.
Sa Feixina Park
7 minutes' walk
A tranquil park perfect for relaxing strolls or yoga sessions amidst beautiful greenery.
Water Sports at Platja de na Nadala
8 minutes' drive
Thrilling water sports such as jet skiing and paddleboarding await at this vibrant beach.
Sakana Sushi Palma
1 minute' walk
Trendy sushi spot known for fresh ingredients and stylish atmosphere, perfect for a casual meal.
Restaurante Made in China
3 minutes' walk
A Chinese restaurant offering authentic dishes in a cozy environment, with vegetarian options available.
Rodeo Grill
2 minutes' walk
Steakhouse renowned for its juicy cuts and relaxed vibe, ideal for meat lovers and families alike.
Es Baluard Museu d'Art Modern i Contemporani de Palma
8 minutes' walk
Art museum hosting modern and contemporary exhibitions; also includes a cafe with beautiful views.
La Rambla
11 minutes' walk
Vibrant street with lively bars and restaurant options, ideal for nightlife and family strolls.
Getting around
City Centre
Palma de Mallorca 11 min · 3000 ft
Airports
Palma de Mallorca (PMI) 17 min · 6.9 mi
Train
Palma Intermodal Station 15 min · 4000 ft
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 14.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Catalan
Number of floors:
6
Number of rooms:
27
Reviews and Ratings
Feedback about Protur Naisa Palma Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Protur Naisa Palma Hotel's superb location, finding it convenient for exploring Palma and with the airport bus stop just a short walk away. The breakfast receives high marks for its wide variety and excellent selection, and the hotel offers useful amenities such as secure bike parking for cycling enthusiasts. Some guests have noted minor issues with the water pressure in the bathroom, but overall, the hotel's modern design, comfortable rooms, and features like the rooftop pool and spa create a positive experience.
Show moreShow less
Review score
Based on 1679 verified reviews
9.1 /10
Perfect
96 %
Recommend
Comfort
9.5/10
Cleanliness
9.4/10
Paid Wi-Fi
7.3/10
Value for money
8.7/10
Pros
Fantastic location
Friendly staff
Rooftop pool
Comfortable rooms
Cons
Stale cigarette smoke
Bathroom privacy
Warm breakfast items
Guest reviews
based on 1679 reviews
9.1/10
based on 4297 reviews
9.1/10
Victor from United Kingdom
Single
double room
5 nights in November 2025
|
Reviewed: February 15, 2026
7/10
breakfast choice rooftop pool super clean room faulty tv basic spa ceiling mold
the breakfast had great choice. the room was good and very super clean. the rooftop pool area was fantastic, i really enjoyed it.
The tv in the room did not work properly and kept turning on and off. i was hoping for some cozy time but it was not possible. the spa area was very basic and not well maintained.
0 Helpful
Wayne from United Kingdom
Couple
Double Room
4 nights in November 2025
|
Reviewed: February 05, 2026
9.0/10
Excellent City Stay
helpful staff good space two sinks efficient service
The hotel location is fantastic. I found the staff helpful and efficient. The room had good space for luggage. The bathroom included two sinks, which I appreciated.
I noticed minor wear on some furniture corners, nothing MAJoR.
Dining
9/10
The breakfast buffet featured a variety of fresh fruit. Hot items like scrambled eggs and bacon were available. I also saw a selection of pastries and breads..
Facilities
9/10
The rooftop pool area included about 15 lounge chairs. The gym offered three treadmills and free weights. I noticed a sauna available near the pool.
Rooms
9/10
The room had blackout curtains that worked well. The shower included a rainfall shower head. I saw a full-length mirror in the wardrobe.
0 Helpful
|
Show more
parker from united kingdom
Couple
double room
4 nights in November 2025
|
Reviewed: January 14, 2026
9.3/10
impressed by my stay
modern room efficient lighting blackout blind helpful staff
The room was very modern and had efficient lighting. a blackout blind operated quietly. the electric button alerted cleaners when the room needed service. the rooftop pool offered a relaxing escape. i found the staff helpful. They promptly addressed all inquiries with a smile.
the gym was quite small, limiting workout options.
Rooms
9/10
the double room featured modern decor. i noticed efficient lighting throughout the space and a quiet, electrically operated blackout blind. the cleanliness was immaculate. it was perfect for relaxation.
Dining
10/10
the breakfast buffet included fresh food with many options. i saw local specialties alongside standard fare. seating was readily available. the bar prices seemed reasonable. we loved it
Service
9/10
the reception staff was helpful and friendly. they provided assistance with directions and recommendations. all requests were addressed efficiently. everyone seemed professional.
0 Helpful
|
Show more
Joe from United States
Single
Double Room
4 nights in October 2025
|
Reviewed: January 05, 2026
6/10
Acceptable Stay
convenient location great selection unfriendly staff long wait
The location was convenient. It was within walking distance of the city center. the airport bus stop was nearby. I found the room spacious, and the breakfast offered a great selection of foods.
The reception staff seemed a bit unfriendly. They were not willing to help us. I had to wait 30 minutes for an iron one evening. I had to ask again for it.
0 Helpful
Riley from United States
Single
Double Room
4 nights in November 2025
|
Reviewed: December 06, 2025
6/10
mixed feelings ABOUT this hotel ,i guess
unfriendly staff early bar
i requested a double room , but got twin beds. IT was annoying. the bar closed early one night. reception staff were unfriendly and not helpful.
0 Helpful
Show more reviews
FAQs
About Protur Naisa Palma Hotel
How far is Protur Naisa Palma Hotel from Palma de Mallorca Airport?
The hotel is located 9 km from Palma de Mallorca Airport.
What time is check-in and check-out at Protur Naisa Palma Hotel?
Check-in is at 14:00 and check-out is at 11:00.
What dining options are available at Protur Naisa Palma Hotel?
The hotel features the à la carte Cafeteria Naisa restaurant and a snack bar.
What amenities are available in the rooms at Protur Naisa Palma Hotel?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, free Wi-Fi, and a mini-fridge.
Can I arrange airport transportation from Protur Naisa Palma Hotel?
The hotel offers a paid airport shuttle service for guests.
What activities can guests enjoy at Protur Naisa Palma Hotel?
Guests have access to bicycle rentals and a fitness center, along with live sports events on-site.
Are there any notable attractions near Protur Naisa Palma Hotel?
Nearby attractions include the Royal Palace of La Almudaina (1 km), the Palma Yacht Club (1 km), and the Santa Catalina district (150 m).
Does Protur Naisa Palma Hotel have a pool?
Yes, the hotel features both an indoor heated pool and a rooftop pool.
What languages are spoken by the staff at Protur Naisa Palma Hotel?
Staff members are fluent in Catalan, German, English, and Spanish.
What nearby dining options are available for guests of Protur Naisa Palma Hotel?
Nearby restaurants include Casual Restobar (0.5 km), Rodeo Grill (0.5 km), and Sandro Restaurante (0.5 km).