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From353US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ul. Sw. Jana 15, Krakow, Poland, 31-017
-
Steps from the Old Town
Perfect
9.4
9.6
/10
4.7
4.6
/5

Amenities

H15 Luxury Palace boasts an array of high-end amenities, including a restaurant and a bistro with a full bar. Guests have access to a fitness center equipped for full-body training, as well as a swimming pool and jacuzzi. The wellness facilities include wet and dry saunas, ensuring a complete relaxation experience.

Rooms

The hotel offers seventy distinctive rooms and apartments, each designed to blend restored historical elements with modern comforts. Spacious rooms feature over 4.5-meter high ceilings in some areas, as well as original decorations from the building's palace heritage. Diverse interiors are furnished with pieces from Italian, French, and local Polish manufacturers.

Location

Located at 15 St John's Street, H15 Luxury Palace was once home to prominent Polish aristocracy. The palace area reflects its rich history, established between 1666 and 1722, serving as a cultural center for art and social gatherings. Guests can explore nearby attractions in the historic city of Krakow, which is only a short distance away.

Wellness

The hotel's spa offers a range of treatments designed to rejuvenate and relax guests, such as signature massages and treatments featuring SCENS vegan cosmetics. The wellness center allows complimentary access to the swimming pool, jacuzzi, saunas, and steam room. Customized body treatments provide a soothing experience, utilizing natural ingredients for ultimate relaxation.

Dining

Dining options include the fine dining Artesse Restaurant, known for its exceptional menu alongside a baroque-style garden. Bistro The Hours presents a casual setting, featuring dishes by Chef Mateusz Suliga inspired by regional history and classic cocktails. Guests can enjoy a unique selection of home-made jams, sausages, and pastries prepared by the hotel's team.

Highlights

Amenities: Restaurant and bistro with full bar .

Rooms: Seventy distinctive rooms and apartments .

Location: 15 St John's Street in historic Krakow .

Wellness: Spa with SCENS vegan cosmetics .

Dining: Artesse Restaurant and Bistro The Hours .

Must-do experiences

  • Stroll through the charming Kazimierz district filled with art and culture.
  • Taste the pierogi at Zapiecek for a true taste of Polish comfort food.
  • Visit Oskar Schindler's Factory for a powerful historical insight.
  • Explore the local Stary Kleparz market for fresh produce and local goods.
  • Admire the stunning views from Wawel Castle at sunrise or sunset.
View all

Select your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
2 persons
345 sq. feet 
1 King-size bed
Classic Twin Guest Room
2 persons
345 sq. feet 
2 Single beds
Twin Junior Suite
2 persons
400 sq. feet 
2 Single beds
Junior King Suite
2 persons
400 sq. feet 
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Price and Room Availability Calendar

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Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

H15 Palace, A Luxury Collection Hotel, Krakow, features an exquisite dining experience that blends traditional influences with contemporary flair. Guests can indulge in a variety of culinary delights, from luxurious European dining to a casual bistro atmosphere, all set within stylish environments that invite relaxation and enjoyment.
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar or restaurant with a unique architectural design. The ceiling is a series of large, arched vaults made of a warm, textured material, possibly plaster or concrete. These arches create a sense of spaciousne
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows a cozy and stylish corner of a room, likely a hotel lobby or lounge area. The color palette is warm and inviting, featuring creams, browns, and black accents.

The main focus is a curved sofa with a black and white striped backrest an
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar with a distinctive architectural design. The ceiling is vaulted and made of a light-colored stone or concrete, giving the space an old-world charm. Large, arched windows are visible along one wall, lettin

Bistro The Hours

International
Ambiance
Modern and inviting, creating a comfortable backdrop for relaxed dining.
Key Offerings
The menu offers a range of international dishes perfect for lunch and dinner, complemented by a selection of craft cocktails during the cocktail hour.
Reservation
Not needed.
Open daily from 14:00 to 22:00.

Restauracja Artesse

European
Ambiance
An elegant setting that provides a cozy atmosphere for an intimate dining experience.
Key Offerings
Specializes in European cuisine with a focus on seasonal ingredients, offering a delightful dining experience for dinner only.
Reservation
Recommended.
Open Thursday to Saturday from 17:00 to 23:00.

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, Poland, 31-017
Map view
Ul. Sw. Jana 15, Krakow, Poland, 31-017
Nearby
Monument
Grunwald Monument
900 ft
Restaurants
Gossip Cafe 2
0 ft
Zwierzyniecka 4
Pracownia Piwa
100 ft
ul. Kasztanowa 31
Cyrano de Bergerac
600 ft
ul. Slawkowska 26
The Mexican
700 ft
ul.Florianska 34
Galicyjska Restaurant
400 ft
ul. Pijarska 9
Piwnica Pod Zlota Pipa
800 ft
ul. Florianska 30
Vesuvio
800 ft
ul. Florianska 38
Dobry Kumpel Pub
700 ft
Florianska 47
Restauracja Szlachecka Miod i Wino
400 ft
ul. Slawkowska 32
Explore Krakow
Local Attractions, Dining & Entertainment
Top Attractions
Activities
Dining
Entertainment
Wawel Royal Castle
Wawel Royal Castle
25 minutes' walk
A UNESCO World Heritage site showcasing regal architecture and rich history. Visitors can enjoy guided tours and view priceless artifacts.
Main Square
Main Square
8 minutes' walk
Krakow's vibrant heart, bustling with cafes, shops, and historical sites. Ideal for people-watching and experiencing local culture.
St. Mary's Basilica
St. Mary's Basilica
8 minutes' walk
Famous for its stunning altarpiece and hourly trumpet signal. A grand Gothic church that captivates with its architectural beauty.
Krakow Barbican
Krakow Barbican
10 minutes' walk
A historic defensive monument offering a glimpse into Krakow's medieval past. Enjoy guided tours that highlight its importance.
Bike Tours
10 minutes' walk
Explore Krakow on two wheels with guided bike tours. Rentals are available nearby for self-exploration as well.
Papugarnia Amazonia
8 minutes' walk
An interactive parrot paradise where visitors can feed and interact with various exotic birds, perfect for families and bird enthusiasts.
Spa Treatments
15 minutes' drive
Relax at nearby wellness centers offering massages and spa services. Ideal for those looking to unwind after a busy day.
Paintball Adventure
20 minutes' drive
A thrilling outdoor paintball experience suitable for groups. Reservations are recommended to ensure availability.
Gossip Cafe 2
Gossip Cafe 2
1 minute's walk
A trendy café known for its cozy ambiance and delicious cakes. Offers a range of coffee, perfect for a casual meet-up.
Cyrano de Bergerac
Cyrano de Bergerac
2 minutes' walk
Elegant dining with French cuisine and an extensive wine list. Reservations recommended for a delightful evening experience.
The Mexican
The Mexican
3 minutes' walk
A lively spot serving authentic Mexican dishes with a vibrant atmosphere. Ideal for casual dining in a friendly setting.
Galicyjska Restaurant
Galicyjska Restaurant
2 minutes' walk
Specializes in traditional Polish cuisine with a rustic flair. Perfect for experiencing local tastes with vegetarian options available.
Krakow Theatre
10 minutes' walk
Home to diverse performances including drama and comedy. Check schedules for family-friendly shows.
Alchemia
15 minutes' walk
A popular bar with a laid-back vibe, known for live music and captivating events. Great for a casual night out.
Piwnica pod Baranami
15 minutes' walk
A historic cabaret venue with performances ranging from music to comedy. Family-friendly atmosphere with regular shows.
Café Babel
10 minutes' walk
Charming café featuring live jazz music nights. An inviting spot for both casual coffee breaks and evening entertainment.
Getting around
City Centre
Krakow5 min  ·  1400 ft
Airports
John Paul II International Airport Krakow-Balice (KRK)25 min  ·  10.2 mi
Katowice International Airport (KTW)158 min  ·  65.1 mi
Train
Kraków Main Station9 min  ·  2300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at PLN 150 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 160 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels

Reviews and Ratings

Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.
Review score
Based on 761 verified reviews
9.4/10
Perfect
96%
Recommend
Breakfast
9.0/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
9.2/10
Location
9.8/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.9/10
Pros
Variety of options
Helpful concierges
Excellent bathroom
Cons
Spa closure
Breakfast mix-up
Guest reviews
based on 2037 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About H15 Palace, A Luxury Collection Hotel, Krakow
What are the check-in and check-out times at H15 Palace, A Luxury Collection Hotel, Krakow?
Check-in begins at 15:00 and check-out is by 12:00.
How far is H15 Palace, A Luxury Collection Hotel, Krakow from John Paul II International Airport?
The hotel is located 17 km from John Paul II International Airport.
What dining options are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel features an on-site restaurant serving international dishes and a lounge bar for drinks.
What are the fitness and wellness facilities at H15 Palace, A Luxury Collection Hotel, Krakow?
Guests have access to a fitness centre, an indoor swimming pool, a hot tub, and sauna.
Is Wi-Fi available at H15 Palace, A Luxury Collection Hotel, Krakow?
Free Wi-Fi is available throughout the property.
What are some nearby attractions to H15 Palace, A Luxury Collection Hotel, Krakow?
Nearby attractions include St. Florian's Gate (0.5 km), Krakow Central Railway Station (1 km), and St. Mary's Basilica (0.5 km).
What languages are spoken by the staff at H15 Palace, A Luxury Collection Hotel, Krakow?
The staff speaks English and Polish.
Are room service and laundry services available at H15 Palace, A Luxury Collection Hotel, Krakow?
Yes, the hotel provides 24-hour room service and laundry services.
What special amenities are offered in the rooms at H15 Palace, A Luxury Collection Hotel, Krakow?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and a coffee machine.
What are some restaurants located near H15 Palace, A Luxury Collection Hotel, Krakow?
Nearby restaurants include Gossip Cafe (0.5 km), Morskie Oko (0.5 km), and Hard Rock Cafe (0.5 km).
Does H15 Palace, A Luxury Collection Hotel, Krakow offer breakfast?
A buffet breakfast is available for an additional charge of 180 PLN.

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Rooms and Guests2 Guests, 1 Room