Alpen Resort & Spa, Zermatt ⇒ Browse rooms, reviews & rates for 2026

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About the Hotel

Spissstrasse 52, Zermatt, Switzerland, 3920

Close to ski lifts

Perfect

9.2

/10

4.5

4.6

Loved by Alpen Resort & Spa guests

Modern pool
Cute bar area
Comfortable room
Good breakfast options
Friendly staff
Outdoor spa

"The spa facilities are excellent- especially the outdoor hot tub while being surrounded by snow."

Niamh from Ireland

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"The view of the Matterhorn from our room was breathtaking!"

Debbie D from United States

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"This was a lovely find and when I booked it I had absolutely no idea that it had such amazing spa facilities."

thebestjourneyyet from United Kingdom

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Wellness Facilities

The Alpen Resort & Spa provides access to a comprehensive wellness center featuring a swimming pool and various relaxation options. Guests can enjoy indoor and outdoor jacuzzis, along with a diverse sauna landscape and steam bath. This wellness oasis is a destination to unwind and recharge after exploring the surrounding alpine environment.

Gastronomic Options

Dining at the hotel includes the Restaurant Matterhorn, where a variety of Swiss specialties and international dishes are served. Guests can savor grilled delicacies at the newly opened grill restaurant, HORNOX, enhancing their culinary experience. A well-stocked wine cellar complements meals, guaranteeing diverse options for every palate.

Accommodations

Accommodations comprise a range of room types, including panorama double rooms with balconies offering direct Matterhorn views. Family suites feature separate sleeping areas for children, providing additional space and comfort for families. Each room is equipped with practical amenities like minibars and safe deposits.

Location Highlights

The hotel is situated just 300 meters from the Zermatt train station, enhancing accessibility. It's also a short distance from the Gornergrat Bahn and the popular Sunnegga Express cable car. Guests are surrounded by 38 four-thousand-meter peaks and can explore extensive trails for hiking and skiing.

Pet-Friendly Services

The Alpen Resort welcomes pets, providing comforts such as blankets and bowls for canine guests. This policy eliminates the need for external boarding options, allowing pets to enjoy the vacation as well. There is a moderate cleaning fee to maintain the cleanliness of the rooms.

Highlights

Wellness: Swimming pool & sauna landscape .

Dining: Restaurant Matterhorn & HORNOX grill .

Location: 300 meters from train station .

Accommodations: Panorama rooms with Matterhorn views .

Must-do experiences

Visit the Matterhorn Museum for a deep dive into local history.
Try the traditional raclette at Walliser Stube for a cozy meal.
Take the Gornergrat Railway for breathtaking mountain views.
Discover art at Zermatlantis, an underground museum experience.
Stroll through Zermatt's charming streets and visit local shops.

Location: Perfect

9.2/10Review score

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Highlights from guests

Spa & LeisureAlpine Wellness

The outdoor hot tub offered views while surrounded by snow. The spa features steam room, sauna, onsen, and a large pool.

Isabelle from France

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DiningBreakfast Abundance

Breakfast included salmon, cheeses, fresh vegetables, fruits, yogurts, cereals, and baked goods. Champagne was also an option.

Hans from Switzerland

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Room FeaturesMatterhorn View

Our room had a large balcony with views. Watching the sunrise hit the Matterhorn never got old.

Rajesh from India

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Sports & FitnessSki Convenience

A ski room at the hotel makes accessing slopes easy. A bus stops a block away and goes to lifts.

Connor from Canada

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Select your room type

Alpen Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Family Room extra Bedroom

2 persons

325 sq. feet

3 Single beds

Shower

Heating

room details

Panoramic Family Room Matterhorn View

2 persons

325 sq. feet

4 Single beds

Shower

Heating

room details

Panorama Double Room Matterhorn View

2 persons

325 sq. feet

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Alpen Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Tennis court
Billiard tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Rooftop pool
Plunge pool
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Turndown service
Mirror
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Alpen Resort & Spa invites guests to indulge in a rich tapestry of onsite dining options that blend local and international flavors. From alfresco delights to cozy retreats, each restaurant offers a unique culinary experience designed to satisfy every palate and occasion.

Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian and local cuisine

Ambiance

Family-friendly with a traditional vibe, featuring indoor seating and an outdoor dining area.

Key Offerings

A diverse menu includes vegetarian and gluten-free options, with the opportunity to enjoy drinks at the bar. Specialties can be savored in a relaxed setting, allowing for memorable meals.

Reservation

Not needed.

Open daily from 11:30 to 22:30.

Hornox Grill Restaurant

Grilled meat and vegan dishes

Ambiance

Rustic mountain restaurant offering a warm and inviting atmosphere.

Key Offerings

A menu focused on expertly grilled items, catering to both meat lovers and vegans, ensuring a delightful experience for all diners.

Reservation

Recommended.

Hours vary; please inquire locally.

Alpen Resort & Spa Location

Spissstrasse 52, Zermatt, Switzerland, 3920

Map view

Spissstrasse 52, Zermatt, Switzerland, 3920

City landmarks

Museum

Matterhorn Museum

3100 ft

Landmark

The Matterhorn

1.6 mi

Cemetery

Mountaineer's Cemetery

3200 ft

Church

St Peter's English Church

2500 ft

Bridge

Photopoint Kirchbrucke bridge

2900 ft

Church

Parish Church of St. Mauritius

3200 ft

Landmark

Walk of Climb

2700 ft

Landmark

Stellisee

2300 ft

Landmark

Hinterdorfstrasse

2600 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

5100 ft

Landmark

Bergfuhrerdenkmal

2800 ft

Landmark

Gorner Gorge

1.3 mi

Landmark

Sunnegga

1.8 mi

Beach

Leisee

1.3 mi

Theme Park

Forest Fun-Park Zermatt

1.1 mi

Ski Area

Wolli park for beginners Sunnegga

1.9 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.5 mi

Garden

Ricola Herb Garden

1.5 mi

Beach

Grunsee

2.2 mi

Landmark

Grindjisee

2.2 mi

Landmark

Platthorn

2.0 mi

Landmark

Unterrothorn

2.2 mi

Landmark

Zmutt Glacier

2.2 mi

Landmark

Zmutt

2.1 mi

Landmark

5-Seenweg

2.1 mi

Nearby

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Denner Partner

600 ft

Murmeli Brunnen

1200 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

2900 ft

Restaurants

Restaurant Matterhorn

100 ft

Spissstrasse 52 Best Western Alpen Resort Hotel

Marie's Deli Zermatt

800 ft

Untere Mattenstrasse 12

Walliserstube Zermatt

1300 ft

Gryfelblatte 2

Rosstall

1600 ft

Bahnhofplatz 50

Gusto Matto

1500 ft

Bahnhofplatz 36

CasaMia

1500 ft

Bahnhofplatz 36

Othmars hutte

1600 ft

Riedweg

Sonne

1600 ft

Metzggasse 35

Golden India

1600 ft

Bahnhofplatz 2

Bahnhofbuffet Non Solo Treno

1800 ft

Bahnhofstrasse

Explore Zermatt

Matterhorn Museum

12 minutes' walk

The Matterhorn Museum showcases the history of the region and the iconic mountain, featuring artifacts and captivating exhibits.

The Matterhorn

30 minutes' walk

The Matterhorn, one of the most photographed mountains in the world, offers breathtaking views and various hiking trails nearby.

Mountaineer's Cemetery

12 minutes' walk

Mountaineer's Cemetery honors the lives of climbers lost in pursuit of the Matterhorn, featuring poignant tributes and a serene environment.

St Peter's English Church

10 minutes' walk

St Peter's English Church is known for its stunning architecture and peaceful ambiance, welcoming visitors from all walks of life.

Hiking Trails

6 minutes' walk

Hiking trails starting from Zermatt lead to stunning vistas and the iconic Matterhorn, suitable for all skill levels.

Skiing at Kumme

7 minutes' drive

Kumme offers exhilarating skiing options with well-groomed slopes; rentals are available for both gear and lessons.

Wellness at Alpen Resort Spa

0 minutes' walk

On-site wellness treatments include massages and sauna access, providing relaxation after a day of activities.

Whymperfest

10 minutes' walk

Whymperfest celebrates local culture with music, food stalls, and family-friendly activities, held each summer.

Restaurant Matterhorn

1 minute' walk

Fine dining featuring local Swiss specialties with stunning mountain views; reservations recommended, including vegetarian options.

Walliserstube Zermatt

5 minutes' walk

A cozy atmosphere with traditional Swiss fondue and raclette; great for families and groups, dietary needs accommodated.

Gusto Matto

6 minutes' walk

A relaxed eatery known for its pasta and pizza, ideal for casual dining with fresh, local ingredients.

Marie's Deli Zermatt

3 minutes' walk

Quick bites and gourmet meals made from fresh, locally-sourced produce; perfect for takeaway and resources for dietary preferences.

Zermatt's Bars and Lounges

10 minutes' walk

Enjoy vibrant nightlife with various bars featuring live music, offering a lively atmosphere perfect for relaxing after a day's adventure.

Zermatt Cinema

10 minutes' walk

Zermatt Cinema screens popular films and offers various international movie options, perfect for family-friendly outings.

Getting around

City Centre

Zermatt9 min · 2300 ft

Airports

Sion Airport (SIR)125 min · 51.4 mi

Agno Airport (LUG)301 min · 124.7 mi

Train

Zermatt railway station5 min · 1400 ft

Train2 min · 400 ft

Bus

Bus stop17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

Public parking is possible at a location nearby at CHF 16 per day.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

German

Number of floors:

Number of rooms:

Former name

Best Western Alpen Resort

Reviews and Ratings

Feedback about Alpen Resort & Spa from previous guests about their experience.

Review score

Based on 736 verified reviews

9.1/10

Perfect

95%

Recommend

Breakfast

8.3/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.4/10

Free Wi-Fi

8.9/10

Location

9.2/10

Paid Wi-Fi

9.5/10

Staff

9.1/10

Value for money

8.7/10

Pros

Well-designed rooms

Delightful breakfast buffet

Wonderful spa facilities

Super close station

Cons

Bad staff attitudes

Heating issues

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FAQs

About Alpen Resort & Spa

What is the distance from Alpen Resort & Spa to Zermatt city center?

Alpen Resort & Spa is located approximately 700 meters from the center of Zermatt.

Which popular attractions are near Alpen Resort & Spa?

Nearby attractions include Matterhorn Museum (1 km), Wolli Land - Spielplatz (2 km), and Gorner Ridge (3 km).

Is there on-site dining available at Alpen Resort & Spa?

Alpen Resort & Spa features on-site restaurants including Matterhorn Restaurant and Grill restaurant Hornox, offering a selection of Swiss and international cuisine.

What amenities are included in the rooms at Alpen Resort & Spa?

Rooms are equipped with free Wi-Fi, a flat-screen TV, a minibar, tea and coffee-making facilities, and en-suite bathrooms with a hairdryer and bathrobes.

What are the check-in and check-out times at Alpen Resort & Spa?

Check-in is from 15:00 and check-out is by 11:00.

Is there a kids' area at Alpen Resort & Spa?

Yes, there is a children's playground and a kids' pool available for families.

How far is Alpen Resort & Spa from Sion Airport?

The hotel is located 80 km from Sion Airport.

What recreational activities can guests enjoy at Alpen Resort & Spa?

Guests can partake in billiards, darts, table tennis, hiking, and skiing activities.

Does Alpen Resort & Spa provide a shuttle service?

A paid airport shuttle service is offered from 07:00 to 21:00, and a free shuttle service is provided from Zermatt train station.

What are the dining hours for breakfast at Alpen Resort & Spa?

Breakfast is served daily from 07:00 to 11:00 for an additional charge of 25 CHF.