Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From329US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
-
Close to Chac Mool Beach
Great
8.5
8.7
/10
4.6
3.8
/5

Accommodations

The hotel offers 387 spacious rooms with options for ocean views and easy access to the Alltra VIP Club. Suites include private balconies, stocked minibars, and in-room dining from 7 AM to 11 PM. Select suites feature amenities such as beachfront walkout access and family-oriented configurations.

Dining

Nine on-site dining options serve a range of cuisines, from authentic Mexican dishes at Casa De Rosa to Asian fare at Viaggio. The morning includes offerings like a breakfast buffet at Ventanas, while Taco Bar provides beachside snacks. 24-hour room service allows guests to enjoy meals in the comfort of their suites.

Wellness

Aura Spa presents a hydrotherapy area and an array of treatments that include Mayan-inspired services. The spa offers a tranquil setting to unwind, with options for massages and beauty services. Guests can also participate in oceanfront yoga sessions for added relaxation.

Family Amenities

Camp Alltra caters to younger guests with activities like a splash park, beach games, and supervised arts and crafts. Designed for ages 4-12, it includes access to seven waterslides and fun nightly entertainment. Family Junior Suites accommodate up to five guests, accommodating larger families comfortably.

Location & Activities

Located in Cancun's Hotel Zone, the hotel is a short distance from local attractions and pristine beaches. Guests can explore nearby golf courses, Mayan ruins, and cenotes. A variety of water sports and excursions are readily available for those seeking adventure both on and off-site.

Highlights

Location: In Cancun's Hotel Zone .

Dining: Nine on-site restaurants .

Wellness: Aura Spa & hydrotherapy area .

Family: Camp Alltra & splash park .

Accommodations: Beachfront Junior Suites .

Events: Over 100,000 sq ft of event space .

Activities: Water sports & excursions .

Must-do experiences

  • Visit Isla Mujeres for stunning beaches and snorkeling opportunities.
  • Try authentic tacos al pastor at Taquería Los Chachalacos.
  • Explore the vibrant Mercado 28 for local crafts and souvenirs.
  • Don't miss the Mayan ruins of El Rey, just a short drive away.
  • Experience an evening of traditional Mexican dance at Xoximilco.
View all

Select your room type

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard 1 King Bed
2 persons
390 sq. feet 
1 King-size bed
Shower
Air conditioning
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet 
1 King-size bed
Shower
Balcony
Junior Suite 1 King Bed
2 persons
390 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet 
2 Double beds
Shower
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Sunscape Cancun All-Inclusive Resort & Spa offers an array of dining options that delight the senses and showcase both global and local flavors. With seven distinctive restaurants, each providing a unique atmosphere from family-friendly environments to elegant dining experiences, guests can savor everything from sushi to authentic Mexican tacos, all while enjoying stunning ocean views.
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International
Ambiance
Modern and airy, with ocean views
Key Offerings
All meals featuring international and Caribbean styles, including a sumptuous breakfast buffet and vibrant lunch options.
Reservation
No
Breakfast and lunch; open daily 7:00 AM - 5:00 PM

Viaggio

Italian
Ambiance
Charming and inviting
Key Offerings
A selection of classic Italian dishes, perfect for an immersive culinary experience in the heart of Mexico.
Reservation
No
Hours vary

Casa de Rosa

Mexican
Ambiance
Traditional and festive
Key Offerings
Authentic Mexican flavors that celebrate local ingredients and culinary heritage.
Reservation
No
Hours vary

At Sunset

American, European
Ambiance
Family-friendly, casual dining with a view of the sunset
Key Offerings
A diverse menu that caters to all tastes, making it a perfect spot for family gatherings at sunset.
Reservation
No
Lunch and dinner; open daily 12:00 PM - 11:00 PM

Azul

Asian
Ambiance
Family-friendly with a relaxed setting
Key Offerings
A variety of Asian-inspired dishes served in a comfortable environment, ideal for family dinners.
Reservation
No
Dinner only; open daily 5:30 PM - 10:30 PM

Cravings

Casual bites and snacks
Ambiance
Relaxed and family-friendly
Key Offerings
A variety of light snacks and casual fare, perfect for a quick bite between activities.
Reservation
No
Open daily 11:00 AM - 7:00 PM

Café México

Mexican
Ambiance
Cozy and inviting, open all day
Key Offerings
A range of Mexican specialties available throughout the day, perfect for a late-night snack or a quick breakfast.
Reservation
No
Open 24 hours

Brasas Grill

Mexican
Ambiance
Family-friendly with a vibrant atmosphere
Key Offerings
Specializes in grilled Mexican dishes, ideal for lunch gatherings and family feasts.
Reservation
No
Lunch only; open daily 12:00 PM - 4:00 PM

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Map view
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Local Highlights Near Sunscape Cancun
Top Attractions
Activities
Dining
Entertainment
La Isla Shopping Village
La Isla Shopping Village
18 minutes' walk
An outdoor shopping center with upscale shops, restaurants, and a beautiful lagoon, perfect for leisurely strolls.
Yamil Lu'um Archeological Site
Yamil Lu'um Archeological Site
15 minutes' walk
Ancient Mayan ruins by the beach offer stunning views and insights into Mexico's pre-Columbian history.
Coco Bongo
Coco Bongo
20 minutes' walk
Renowned for its extravagant shows featuring live performances, music, and impressive aerial acts for a night of entertainment.
Cancun Convention Center
Cancun Convention Center
19 minutes' walk
A hub for exhibitions and conferences, this modern venue hosts various events catering to business travelers.
Water Park at The Grand
Water Park at The Grand
5 minutes' walk
Thrilling water slides and pools await at this nearby water park, fun for families and adrenaline seekers.
Yoga at Playa Tortugas
25 minutes' drive
Relaxing outdoor yoga sessions on the beach provide a tranquil atmosphere for relaxation and rejuvenation.
Pelicanos
Pelicanos
3 minutes' walk
A beachfront venue serving fresh seafood and Mexican dishes, with a laid-back vibe and stunning ocean views.
Bubba Gump
Bubba Gump
5 minutes' walk
Casual dining themed on 'Forrest Gump,' offering seafood favorites and a fun atmosphere, ideal for families.
El Oriental
El Oriental
6 minutes' walk
Authentic Asian cuisine in a cozy setting; perfect for those seeking a taste of the exotic close to the beach.
The City Nightclub
The City Nightclub
20 minutes' walk
A vibrant nightclub featuring international DJs and themed nights, an unforgettable experience for nightlife lovers.
Interactive Aquarium
Interactive Aquarium
19 minutes' walk
Engaging aquarium with interactive exhibits suitable for all ages, showcasing marine life and fun activities.
Getting around
City Centre
Cancun16 min  ·  6.4 mi
Airports
Cancun International Airport (CUN)33 min  ·  13.5 mi
Isla Mujeres, Quintana Roo (ISJ)42 min  ·  17.3 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort

Reviews and Ratings

Feedback about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from previous guests about their experience.
Review score
Based on 4416 verified reviews
8.8/10
Great
86%
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
9.4/10
Staff
9.2/10
Value for money
8.2/10
Pros
Friendly staff
Delicious breakfast
Taco bar
Fun activities
Cons
Billing errors
Flooded room
Missing amenities
Slow service
Guest reviews
based on 13384 reviews
4.5/5
based on 2045 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Check-in is at 15:00 and check-out is by 12:00.
How far is Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from Cancun International Airport?
The hotel is approximately 24 km from Cancun International Airport, which takes about 25 minutes by car.
What dining options are available on-site at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features 5 different dining options, including a variety of international cuisines.
Is there free Wi-Fi available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Yes, the hotel provides free Wi-Fi for guests.
What types of recreational activities can guests enjoy at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Guests can partake in activities such as scuba diving, snorkeling, and utilizing the on-site water park.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt have any pools?
Yes, the hotel features two outdoor swimming pools.
What family-friendly amenities are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel provides children's clubs, a game room, mini golf, a children's play area, and an outdoor children's pool.
Is there parking available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free private parking is available on-site without reservation.
What languages do the staff at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt speak?
The staff speaks both English and Spanish.
How far is the nearest beach from Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel is located directly on the beach, providing immediate access.
Are there any nearby restaurants to Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Nearby restaurants include Trattoria Limoncello (0.5 km), Cocay (0.5 km), and Pelicanos (0.5 km).

Next best alternative

Consider them for your next trip.
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room