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From429US$ /night
Check-in
25Jan2026Select date
Check-out
26Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
-
Steps from the beach
Very good
7.1
6.5
/10
4.4
/5

Accommodations

Sandos Caracol Eco Resort offers 955 eco-friendly rooms ranging from spacious villas to five different family room options. The adults-only section includes exclusive amenities like an adult-only pool, restaurant, and private check-in service. Each room is designed to reduce the resort's carbon footprint, making it a sustainable choice for travelers.

Water Park

The resort features one of the best water parks in Mexico, complete with 29 slides including kamikaze and family-friendly options. Guests can enjoy lagoon-style cascades, interactive elements, and a refreshment bar for a day of fun. The water park is a key highlight of the resort, suitable for all ages.

Dining

Sandos Caracol Eco Resort provides a diverse range of dining options including Italian buffets, Brazilian steakhouses, and vegan cuisine. Guests can choose from various A La Carte options and casual beach bars throughout their stay. The all-inclusive plan allows for an array of culinary experiences without additional costs.

Activities and Entertainment

The resort offers daily activities like beach volleyball, jungle walks, and yoga sessions for guests to participate in. Evening entertainment includes shows such as the Pre-Hispanic ceremony, adding excitement to the stay. For families, a supervised kids' club allows for adult downtime, ensuring everyone enjoys their vacation.

Nature and Eco-Tours

Sandos Caracol is surrounded by lush ecosystems, giving guests the opportunity to snorkel in natural cenotes and explore mangrove forests. Eco-tours are part of the all-inclusive offer, allowing visitors to immerse themselves in the beauty of Riviera Maya's natural landscapes. The resort acts as a nature reserve, promoting conservation efforts.

Highlights

Accommodations: 955 eco-friendly rooms

Water Park: best water park in Mexico

Dining: Italian style buffets & Brazilian steak houses

Activities: beach volleyball & jungle walks

Nature: natural cenote & nature reserve

Must-do experiences

  • Visit the stunning Cenote Azul for a refreshing swim among nature.
  • Savor authentic tacos al pastor at El Fogón for a local favorite.
  • Explore the ancient ruins of Tulum for breathtaking ocean views.
  • Discover hidden crafts at the Playa del Carmen market on 30th Avenue.
  • Enjoy a sunset at the serene Punta Esmeralda beach nearby.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Pool View Superior
2 persons
420 sq. feet 
2 Double beds
Pool view
Shower
Balcony
Eco Family Suite
2 persons
445 sq. feet 
1 King-size bed
Shower
Balcony
Pool View Penthouse
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Sandos Caracol Nature Resort & Water Park (Adults Only), dining is a celebration of flavors, cultures, and inviting atmospheres. Guests can explore culinary delights from around the world, whether indulging in authentic Italian breakfasts or savoring the rich spices of Mexican cuisine, all set amidst stunning tropical surroundings.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious and airy restaurant with a tropical vibe. The interior features high ceilings with a dark wooden beam structure and a thatched roof, giving it a rustic yet elegant feel. Large white pillars support the roof, and they are ac
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a bright and airy outdoor dining area, likely part of a resort or restaurant overlooking a beautiful beach. The space is covered by a high, open-air structure with a thatched roof supported by white pillars. The pillars are adorned wi
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows the interior of a stylish restaurant with a black and white checkered floor. The restaurant has a high ceiling with dark gray or black paint, accented by white architectural details and recessed lighting. 

Several large, ornate chand

La Laguna

International
Ambiance
A welcoming and vibrant space, perfect for mingling and enjoying meals with friends or loved ones.
Key Offerings
This all-day dining venue serves from morning to evening, featuring a diverse menu that caters to every craving. Freshly prepared dishes and local beverages enhance the experience.
Reservation
no
Open for breakfast, lunch, and dinner from 07:00 - 10:30, 12:30 - 15:30, and 18:30 - 22:30 daily.

La Toscana

Italian
Ambiance
An inviting Italian eatery designed to evoke the warmth of a classic trattoria.
Key Offerings
Guests can enjoy hearty Italian breakfasts and delightful lunches, featuring fine pastas and risottos that transport you straight to Italy.
Reservation
no
Open for breakfast and lunch from 07:00 - 10:30 and 12:30 - 15:30 daily.

Las Mascaras

Mexican
Ambiance
A lively restaurant where the essence of Mexico comes alive in its decor and atmosphere.
Key Offerings
Evenings are filled with flavorful dinners that showcase traditional Mexican dishes, inviting guests to indulge in vibrant culinary traditions.
Reservation
no
Open for dinner; hours vary.

Salvia Snack Bar

Vegetarian
Ambiance
A cozy nook that provides a relaxing break from adventure, perfect for light bites.
Key Offerings
Veggie lovers can enjoy delicious vegetarian dinners featuring fresh, healthy options crafted with care.
Reservation
no
Open for dinner; hours vary.

El Templo

Asian
Ambiance
A serene setting that invites diners to explore the rich tapestry of Asian flavors.
Key Offerings
A dinner menu featuring a harmonious selection of Asian-inspired dishes awaits, though specific hours and meal offerings vary.
Reservation
no
Hours vary.

Fogo de Brazil

Brazilian
Ambiance
An elegant yet comfortable dining environment, reflecting the warmth of Brazilian culture.
Key Offerings
Dinner features a delectable array of Brazilian barbeque dishes, epitomizing the rich flavors of South America.
Reservation
no
Open for dinner; hours vary.

La Riviera

Mediterranean
Ambiance
A breezy, open-air venue capturing the essence of Mediterranean dining experiences.
Key Offerings
Specific meal offerings and operating hours remain unclear, yet Mediterranean dishes promise delightful tastes.
Reservation
no
Hours vary.

Los Lirios

Seafood
Ambiance
An intimate restaurant that provides a tranquil dining atmosphere by the water, ideal for seafood lovers.
Key Offerings
Dinner is an occasion to indulge in the freshest catches of the day, complemented by regional specialties.
Reservation
no
Open for dinner; hours vary.

Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Sea Olive
1.8 mi
Xcalaco El Limonar No. 1
Kinoko
1.6 mi
289 Km Carrera Cancun
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
20 minutes' drive
Punta Bete features stunning beaches with calm waters, perfect for swimming and relaxing under the sun.
Grand Coral Golf Riviera Maya
Grand Coral Golf Riviera Maya
19 minutes' walk
A beautiful golf course set among nature, offering a serene setting for golf enthusiasts and scenic views.
Playa Publica 88
Playa Publica 88
30 minutes' walk
A popular local beach with vibrant energy, known for its soft sand and several beach clubs to enjoy.
Church of Guadalupe
Church of Guadalupe
35 minutes' walk
Distinctive architecture and sweeping views of Playa del Carmen make this church a place of cultural significance.
Go Natural Explorers
25 minutes' walk
A thrilling eco-adventure company offering snorkeling and water sports along the Riviera Maya.
Punta Venado Bike Park
Punta Venado Bike Park
35 minutes' drive
An exciting park for biking with varied trails suited to different skill levels, perfect for outdoor enthusiasts.
Cenote Misterio Maya
Cenote Misterio Maya
40 minutes' drive
A serene cenote offering swimming and relaxation; a perfect escape into nature's beauty.
Koh Thai
Koh Thai
30 minutes' walk
Authentic Thai cuisine in a casual atmosphere, known for its vibrant flavors and fresh ingredients.
La Marea
La Marea
40 minutes' drive
A stylish beachfront restaurant offering fresh seafood and local dishes with stunning ocean views.
Coral Grill & Bar by Viceroy
Coral Grill & Bar by Viceroy
35 minutes' drive
An intimate setting serving international cuisine, perfect for dinner and sunset views over the water.
Xavage Park by Xcaret
Xavage Park by Xcaret
40 minutes' drive
An adventure park with thrilling attractions, water slides, and activities suitable for all ages.
Martina Beach Club
40 minutes' drive
A lively beach club offering music, drinks, and a vibrant atmosphere perfect for unwinding.
Getting around
City Centre
Playa del Carmen8 min  ·  3.2 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)11 min  ·  4.4 mi
Cancun International Airport (CUN)79 min  ·  32.6 mi
Interested in Exclusive Early Booking Rates?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What are the check-in and check-out times at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Check-in is at 15:00, and check-out is at 12:00.
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Guests can enjoy meals at 9 restaurants, which include international, Italian, Oriental, Mexican, Brazilian, steakhouse, and Mediterranean cuisines.
Is there a water park at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features a water park with 29 water slides catering to guests of all ages.
What amenities are included in the rooms at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and free Wi-Fi.
Is parking available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Yes, free private parking is available on-site.
Can guests access a private beach area at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Select guests have access to an exclusive beach area with hammocks, loungers, and bali beds.
What nearby attractions can guests visit from Sandos Caracol Nature Resort & Water Park (Adults Only)?
Nearby attractions include the Church of Guadalupe (3 km away) and Gran Coral Golf Riviera Maya.
Do rooms at Sandos Caracol Nature Resort & Water Park (Adults Only) include a coffee maker?
Yes, rooms are equipped with a coffee maker.

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