Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Jungle environment
Friendly staff
Spacious rooms
Live entertainment
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Thom from Netherlands
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"The water park is an absolute blast-my husband and I really enjoyed the bigger slides and our little kids loved the little and medium slides so much!"
Laura N from United States
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"The resort property was amazing with lots of native wildlife and beautiful plants."
Nokoni from United States
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Accommodations
Sandos Caracol Eco Resort offers 955 eco-friendly rooms ranging from spacious villas to five different family room options. The adults-only section includes exclusive amenities like an adult-only pool, restaurant, and private check-in service. Each room is designed to reduce the resort's carbon footprint, making it a sustainable choice for travelers.
Water Park
The resort features one of the best water parks in Mexico, complete with 29 slides including kamikaze and family-friendly options. Guests can enjoy lagoon-style cascades, interactive elements, and a refreshment bar for a day of fun. The water park is a key highlight of the resort, suitable for all ages.
Dining
Sandos Caracol Eco Resort provides a diverse range of dining options including Italian buffets, Brazilian steakhouses, and vegan cuisine. Guests can choose from various A La Carte options and casual beach bars throughout their stay. The all-inclusive plan allows for an array of culinary experiences without additional costs.
Activities and Entertainment
The resort offers daily activities like beach volleyball, jungle walks, and yoga sessions for guests to participate in. Evening entertainment includes shows such as the Pre-Hispanic ceremony, adding excitement to the stay. For families, a supervised kids' club allows for adult downtime, ensuring everyone enjoys their vacation.
Nature and Eco-Tours
Sandos Caracol is surrounded by lush ecosystems, giving guests the opportunity to snorkel in natural cenotes and explore mangrove forests. Eco-tours are part of the all-inclusive offer, allowing visitors to immerse themselves in the beauty of Riviera Maya's natural landscapes. The resort acts as a nature reserve, promoting conservation efforts.
Highlights
Accommodations: 955 eco-friendly rooms
Water Park: best water park in Mexico
Dining: Italian style buffets & Brazilian steak houses
Activities: beach volleyball & jungle walks
Nature: natural cenote & nature reserve
Must-do experiences
Visit the stunning Cenote Azul for a refreshing swim among nature.
Savor authentic tacos al pastor at El Fogón for a local favorite.
Explore the ancient ruins of Tulum for breathtaking ocean views.
Discover hidden crafts at the Playa del Carmen market on 30th Avenue.
Enjoy a sunset at the serene Punta Esmeralda beach nearby.
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Pool view
Shower
Balcony
room details
Select Club Superior Adults Only
2 persons
420 sq. feet
1 King-size bed
Private pool
Balcony
room details
Select Club Deluxe Adults Only
2 persons
445 sq. feet
1 King-size bed and 1 Sofa bed
Private pool
Balcony
room details
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Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park (Adults Only), dining is a celebration of flavors, cultures, and inviting atmospheres. Guests can explore culinary delights from around the world, whether indulging in authentic Italian breakfasts or savoring the rich spices of Mexican cuisine, all set amidst stunning tropical surroundings.
La Laguna
International
Ambiance
A welcoming and vibrant space, perfect for mingling and enjoying meals with friends or loved ones.
Key Offerings
This all-day dining venue serves from morning to evening, featuring a diverse menu that caters to every craving. Freshly prepared dishes and local beverages enhance the experience.
Reservation
no
Open for breakfast, lunch, and dinner from 07:00 - 10:30, 12:30 - 15:30, and 18:30 - 22:30 daily.
La Toscana
Italian
Ambiance
An inviting Italian eatery designed to evoke the warmth of a classic trattoria.
Key Offerings
Guests can enjoy hearty Italian breakfasts and delightful lunches, featuring fine pastas and risottos that transport you straight to Italy.
Reservation
no
Open for breakfast and lunch from 07:00 - 10:30 and 12:30 - 15:30 daily.
Las Mascaras
Mexican
Ambiance
A lively restaurant where the essence of Mexico comes alive in its decor and atmosphere.
Key Offerings
Evenings are filled with flavorful dinners that showcase traditional Mexican dishes, inviting guests to indulge in vibrant culinary traditions.
Reservation
no
Open for dinner; hours vary.
Salvia Snack Bar
Vegetarian
Ambiance
A cozy nook that provides a relaxing break from adventure, perfect for light bites.
Key Offerings
Veggie lovers can enjoy delicious vegetarian dinners featuring fresh, healthy options crafted with care.
Reservation
no
Open for dinner; hours vary.
El Templo
Asian
Ambiance
A serene setting that invites diners to explore the rich tapestry of Asian flavors.
Key Offerings
A dinner menu featuring a harmonious selection of Asian-inspired dishes awaits, though specific hours and meal offerings vary.
Reservation
no
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
An elegant yet comfortable dining environment, reflecting the warmth of Brazilian culture.
Key Offerings
Dinner features a delectable array of Brazilian barbeque dishes, epitomizing the rich flavors of South America.
Reservation
no
Open for dinner; hours vary.
La Riviera
Mediterranean
Ambiance
A breezy, open-air venue capturing the essence of Mediterranean dining experiences.
Key Offerings
Specific meal offerings and operating hours remain unclear, yet Mediterranean dishes promise delightful tastes.
Reservation
no
Hours vary.
Los Lirios
Seafood
Ambiance
An intimate restaurant that provides a tranquil dining atmosphere by the water, ideal for seafood lovers.
Key Offerings
Dinner is an occasion to indulge in the freshest catches of the day, complemented by regional specialties.
Reservation
no
Open for dinner; hours vary.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
20 minutes' drive
Punta Bete features stunning beaches with calm waters, perfect for swimming and relaxing under the sun.
Grand Coral Golf Riviera Maya
19 minutes' walk
A beautiful golf course set among nature, offering a serene setting for golf enthusiasts and scenic views.
Playa Publica 88
30 minutes' walk
A popular local beach with vibrant energy, known for its soft sand and several beach clubs to enjoy.
Church of Guadalupe
35 minutes' walk
Distinctive architecture and sweeping views of Playa del Carmen make this church a place of cultural significance.
Go Natural Explorers
25 minutes' walk
A thrilling eco-adventure company offering snorkeling and water sports along the Riviera Maya.
Punta Venado Bike Park
35 minutes' drive
An exciting park for biking with varied trails suited to different skill levels, perfect for outdoor enthusiasts.
Cenote Misterio Maya
40 minutes' drive
A serene cenote offering swimming and relaxation; a perfect escape into nature's beauty.
Koh Thai
30 minutes' walk
Authentic Thai cuisine in a casual atmosphere, known for its vibrant flavors and fresh ingredients.
La Marea
40 minutes' drive
A stylish beachfront restaurant offering fresh seafood and local dishes with stunning ocean views.
Coral Grill & Bar by Viceroy
35 minutes' drive
An intimate setting serving international cuisine, perfect for dinner and sunset views over the water.
Xavage Park by Xcaret
40 minutes' drive
An adventure park with thrilling attractions, water slides, and activities suitable for all ages.
Martina Beach Club
40 minutes' drive
A lively beach club offering music, drinks, and a vibrant atmosphere perfect for unwinding.
Getting around
City Centre
Playa del Carmen8 min
·
3.2
mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min
·
4.4
mi
Cozumel (CZM)61 min
·
25.0
mi
Interested in Exclusive Early Booking Rates?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2466 verified reviews
7.4/10
Very good
62%
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.3/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.8/10
Paid Wi-Fi
5.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Waterpark
Buffet selection
Outdoor taco place
Bartenders everywhere
Cons
Rude staff
Guest reviews
based on 604 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Which airport is the closest to the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
The closest airport to the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive is Aeropuerto de Playa del Carmen airport (5 km) and it is reachable with a 15-minute drive.
Is airport shuttle provided by Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport drop-off is one of the services offered by Sandos Caracol Nature Resort & Water Park All Inclusive. Please inform the hotel staff about your estimated arrival time.
Does the Sandos Caracol Nature Resort & Water Park All Inclusive have a car parking on site?
Yes, the Sandos Caracol Nature Resort & Water Park All Inclusive offers a free private car park on site.
How much does it cost to stay at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
The price for a room in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive starts at $141.
What payment methods are available in the Sandos Caracol Nature Resort & Water Park All Inclusive?
At the Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What are the room types offered by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Club Superior King Suite, Elite One-Bedroom Suite, and Signature Junior Suite are among the room types available at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive.
Is the staff at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive multilingual?
Yes, the staff of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive can assist you in English, Spanish, Italian, and Dutch.
Which facilities are available in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Top locations of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive include a luggage room and a barber shop, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
What are the spa options at the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Pampering amenities in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam bath, a solarium, and a Jacuzzi.
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