"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Thom from Netherlands
read full review
"The water park is an absolute blast-my husband and I really enjoyed the bigger slides and our little kids loved the little and medium slides so much!"
Laura N from United States
read full review
"The resort property was amazing with lots of native wildlife and beautiful plants."
Nokoni from United States
read full review
Accommodations
Sandos Caracol Eco Resort offers 955 eco-friendly rooms ranging from spacious villas to five different family room options. The adults-only section includes exclusive amenities like an adult-only pool, restaurant, and private check-in service. Each room is designed to reduce the resort's carbon footprint, making it a sustainable choice for travelers.
Water Park
The resort features one of the best water parks in Mexico, complete with 29 slides including kamikaze and family-friendly options. Guests can enjoy lagoon-style cascades, interactive elements, and a refreshment bar for a day of fun. The water park is a key highlight of the resort, suitable for all ages.
Dining
Sandos Caracol Eco Resort provides a diverse range of dining options including Italian buffets, Brazilian steakhouses, and vegan cuisine. Guests can choose from various A La Carte options and casual beach bars throughout their stay. The all-inclusive plan allows for an array of culinary experiences without additional costs.
Activities and Entertainment
The resort offers daily activities like beach volleyball, jungle walks, and yoga sessions for guests to participate in. Evening entertainment includes shows such as the Pre-Hispanic ceremony, adding excitement to the stay. For families, a supervised kids' club allows for adult downtime, ensuring everyone enjoys their vacation.
Nature and Eco-Tours
Sandos Caracol is surrounded by lush ecosystems, giving guests the opportunity to snorkel in natural cenotes and explore mangrove forests. Eco-tours are part of the all-inclusive offer, allowing visitors to immerse themselves in the beauty of Riviera Maya's natural landscapes. The resort acts as a nature reserve, promoting conservation efforts.
Highlights
Accommodations: 955 eco-friendly rooms
Water Park: best water park in Mexico
Dining: Italian style buffets & Brazilian steak houses
Activities: beach volleyball & jungle walks
Nature: natural cenote & nature reserve
Must-do experiences
Visit the stunning Cenote Azul for a refreshing swim among nature.
Savor authentic tacos al pastor at El Fogón for a local favorite.
Explore the ancient ruins of Tulum for breathtaking ocean views.
Discover hidden crafts at the Playa del Carmen market on 30th Avenue.
Enjoy a sunset at the serene Punta Esmeralda beach nearby.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Pool view
Shower
Balcony
room details
Eco Family Suite
2 persons
445 sq. feet
1 King-size bed
Shower
Balcony
room details
Pool View Penthouse
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Sandos Caracol Nature Resort & Water Park (Adults Only), dining is a celebration of flavors, cultures, and inviting atmospheres. Guests can explore culinary delights from around the world, whether indulging in authentic Italian breakfasts or savoring the rich spices of Mexican cuisine, all set amidst stunning tropical surroundings.
La Laguna
International
Ambiance
A welcoming and vibrant space, perfect for mingling and enjoying meals with friends or loved ones.
Key Offerings
This all-day dining venue serves from morning to evening, featuring a diverse menu that caters to every craving. Freshly prepared dishes and local beverages enhance the experience.
Reservation
no
Open for breakfast, lunch, and dinner from 07:00 - 10:30, 12:30 - 15:30, and 18:30 - 22:30 daily.
La Toscana
Italian
Ambiance
An inviting Italian eatery designed to evoke the warmth of a classic trattoria.
Key Offerings
Guests can enjoy hearty Italian breakfasts and delightful lunches, featuring fine pastas and risottos that transport you straight to Italy.
Reservation
no
Open for breakfast and lunch from 07:00 - 10:30 and 12:30 - 15:30 daily.
Las Mascaras
Mexican
Ambiance
A lively restaurant where the essence of Mexico comes alive in its decor and atmosphere.
Key Offerings
Evenings are filled with flavorful dinners that showcase traditional Mexican dishes, inviting guests to indulge in vibrant culinary traditions.
Reservation
no
Open for dinner; hours vary.
Salvia Snack Bar
Vegetarian
Ambiance
A cozy nook that provides a relaxing break from adventure, perfect for light bites.
Key Offerings
Veggie lovers can enjoy delicious vegetarian dinners featuring fresh, healthy options crafted with care.
Reservation
no
Open for dinner; hours vary.
El Templo
Asian
Ambiance
A serene setting that invites diners to explore the rich tapestry of Asian flavors.
Key Offerings
A dinner menu featuring a harmonious selection of Asian-inspired dishes awaits, though specific hours and meal offerings vary.
Reservation
no
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
An elegant yet comfortable dining environment, reflecting the warmth of Brazilian culture.
Key Offerings
Dinner features a delectable array of Brazilian barbeque dishes, epitomizing the rich flavors of South America.
Reservation
no
Open for dinner; hours vary.
La Riviera
Mediterranean
Ambiance
A breezy, open-air venue capturing the essence of Mediterranean dining experiences.
Key Offerings
Specific meal offerings and operating hours remain unclear, yet Mediterranean dishes promise delightful tastes.
Reservation
no
Hours vary.
Los Lirios
Seafood
Ambiance
An intimate restaurant that provides a tranquil dining atmosphere by the water, ideal for seafood lovers.
Key Offerings
Dinner is an occasion to indulge in the freshest catches of the day, complemented by regional specialties.