Grand Velas Riviera Maya (Adults Only), Playa del Carmen ⇒ Browse rooms, reviews & rates for 2026

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Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Near the beach

Perfect

9.2

9.4

/10

4.8

4.6

Loved by Grand Velas Riviera Maya (Adults Only) guests

Excellent food
Beautiful hotel
Wonderful staff
Magical spot
Personal concierge

"The food is the best part about this resort; unlike all the other all inclusive resorts, food here is excellent."

Khulkar from United States

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"The restaurants in the evening were all like eating at a high end restaurant in any major city."

QC_Phoenix from Canada

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"We stayed in the Grand Class section on the fourth (top) floor, which we will always request because of the vaulted ceilings."

Laura M from United States

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Amenities

Grand Velas Riviera Maya offers a collection of luxurious spaces, including three distinctive experiences: Zen Grand, Ambassador, and Grand Class. Each ambiance has specialized amenities such as private plunge pools, jacuzzis, and terrace areas that provide stunning views. The hotel also offers three pools, including an infinity pool overlooking the Caribbean Sea.

Dining

Culinary options include eight signature restaurants, showcasing a variety of international cuisines from renowned chefs. Guests can experience Michelin-starred dining at Cocina de Autor, specializing in creative culinary interpretations. The extensive menu includes fine French, Asian fusion, authentic Mexican, and Italian dishes served in unique settings.

Wellness

The SE Spa by Grand Velas, awarded a Five-Star accolade from the Forbes Travel Guide, offers a range of skin therapies, soothing massages, and ancient holistic rituals. Guests can enjoy a Spa Water Journey that complements any treatment and enhances relaxation. Unique services cater to individual needs, including wellness programs for those affected by cancer.

Location

Situated where the Caribbean Sea meets the Yucatán jungle, Grand Velas Riviera Maya is close to the cultural attractions of Playa del Carmen, Tulum, and Xcaret Park. The resort is only a short drive from Cancun International Airport, making transportation accessible. Guests can easily engage in eco-tours, scuba diving, and various excursions to explore the natural surroundings.

Family Activities

Designed with families in mind, the hotel includes Kids' and Teens' Clubs, offering a variety of supervised activities. Children can enjoy swimming, arts and crafts, and interactive games designed for all age groups. The amenities ensure parents can relax while their children stay engaged in fun, safe environments.

Highlights

Amenities: 3 unique ambiances

Dining: Michelin-starred Cocina de Autor

Wellness: SE Spa by Grand Velas

Location: Close to Tulum

Family Activities: Kids' and Teens' Clubs

Must-do experiences

Visit the Tulum Ruins at sunrise for breathtaking views and fewer crowds.
Enjoy authentic tacos al pastor at Taqueria El Fogon in Playa del Carmen.
Explore the Cenote Azul for a refreshing swim in a stunning natural setting.
Take a cooking class at La Cuisine to learn Mexican culinary secrets.
Don't miss the local crafts at the Playa del Carmen Art Market on 5th Ave.

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningGourmet All-Inclusive

The on-site restaurants deliver a Michelin-star culinary experience, with creative tasting menus and dishes.

Isabelle from France

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Children's AmenitiesKid-Friendly Fun

The kids club offers hourly activities for both toddlers and teens, providing engaging entertainment.

Carlos from Spain

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Spa & LeisureHydrotherapy Heaven

The spa's hydrotherapy circuit is world-class and deeply relaxing, making every visit unforgettable.

Mei from China

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Room FeaturesPlunge Pool Upgrade

Ocean view rooms can be upgraded to include a private plunge pool for an enhanced experience.

Daniel from United Kingdom

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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

2 persons

1275 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Ambassador Pool Suite Ocean View

2 persons

1275 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Private Pool Zen Experience

2 persons

1185 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Zen Experience

2 persons

1185 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Grand Velas Riviera Maya (Adults Only) presents an exquisite collection of dining venues that promise an exploration of flavors, from romantic French evenings to family-friendly Mexican feasts. Each restaurant offers a unique ambiance, creating memorable culinary experiences that capture the essence of both local and international cuisines.

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining

Ambiance

Romantic, opulent setting reminiscent of 1940s Paris

Key Offerings

An enticing selection of traditional French dishes paired with exceptional wines and attentive service, transforming each meal into a timeless experience.

Reservation

Recommended

Dinner only

Frida

Traditional Mexican

Ambiance

Colorful and lively, embodying the spirit of Mexican culture

Key Offerings

A vibrant array of authentic Mexican dishes, perfect for romantic dinners filled with flavor and warmth.

Reservation

Recommended

Dinner only

Azul

International

Ambiance

Casual open-air dining experience

Key Offerings

A diverse range of all-day dining options, offering guests the chance to savor global flavors in a relaxed environment.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner

Bistro

International

Ambiance

Casual and inviting space for leisurely meals

Key Offerings

Freshly prepared dishes reflecting a variety of tastes, ideal for casual meals throughout the day.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern cuisine

Ambiance

Chic and stylish setting for contemporary dining

Key Offerings

An innovative dining experience that showcases creative dishes and artistry, perfect for food enthusiasts.

Reservation

Recommended

Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Punta Bete

2100 ft

Landmark

Playa

1.7 mi

Beach

Xcalacoco

1.2 mi

Golf Course

El Camaleon Golf Course

1.1 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Landmark

Punta Venado

2.5 mi

Beach

Point Esmeralda

2.6 mi

Museum

Zona Arqueologica Tulum

1.9 mi

Beach

Grand Coral Beach Club

2.1 mi

Event hall

Salon Tres Rios I

2.3 mi

Beach

Punta Esmeralda Beach

2.6 mi

Landmark

Go Natural Explorers

2.8 mi

Landmark

Church of Guadalupe

3.3 mi

Gallery

Galeria Luis Sottil

3.1 mi

Landmark

Playa Publica 88

3.1 mi

Landmark

28 de Julio Square

3.1 mi

Landmark

Xavage Park by Xcaret

3.6 mi

Landmark

La 5ta Hacienda

3.8 mi

Gallery

Tierra Huichol

3.8 mi

Gallery

La Galeria de Playa Art Gallery

4.2 mi

Landmark

Caminarte

4.2 mi

Gallery

Riviera Art Gallery

4.3 mi

Landmark

Galeria Lamanai

4.3 mi

Landmark

Ambarte

4.3 mi

Nearby

Punta Bete

2100 ft

Restaurants

Lucca Restaurant

100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

1100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Explore Playa del Carmen

Local Activities and Attractions

Punta Bete

16 minutes walking

A tranquil beach known for its stunning natural beauty and excellent snorkeling opportunities.

El Camaleon Golf Course

20 minutes walking

An award-winning golf course designed by Greg Norman, featuring lush landscapes and breathtaking ocean views.

Zona Arqueologica Tulum

10 minutes driving

A captivating archaeological site showcasing ancient Mayan ruins with spectacular views of the Caribbean Sea.

Snorkeling at Punta Bete

16 minutes walking

Thrilling snorkeling experiences await at Punta Bete, with rental gear easily accessible at local shops.

Yoga at Xcalacoco

45 minutes walking

Relaxing beach yoga classes offered at nearby Xcalacoco; check schedules online for seasonal availability.

Lucca Restaurant

1 minute walking

Fine dining with an Italian flare, featuring fresh pasta and an extensive wine list in an elegant setting.

Bistro Restaurant

8 minutes walking

Casual, vibrant atmosphere serving local Mexican cuisine with vegetarian options; reservations recommended.

La 5ta Hacienda

15 minutes driving

Charming venue featuring live music and Latin dance floors; perfect for a night out with friends or family.

Galeria Luis Sottil

15 minutes driving

Art gallery showcasing contemporary works by local artists, hosting events that are family-friendly.

Getting around

City Centre

Playa del Carmen12 min · 4.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM)17 min · 7.0 mi

Cozumel (CZM)64 min · 26.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Number of rooms:

539

Former name

Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.

Review score

Based on 1235 verified reviews

9.6/10

Perfect

95%

Recommend

Cleanliness

9.5/10

Comfort

9.7/10

Facilities

9.2/10

Free Wi-Fi

10.0/10

Location

9.1/10

Staff

9.7/10

Value for money

7.8/10

Pros

Great service

Michelin star restaurant

Spa water circuit

Good food

Cons

Rocky beach

Limited activities

based on 4775 reviews

5/5

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FAQs

About Grand Velas Riviera Maya (Adults Only)

What is the nearest airport to the 5-star Grand Velas Riviera Maya hotel?

Aeropuerto de Playa del Carmen airport lies within 5 km of the 5-star Grand Velas Riviera Maya hotel and is reachable with a 15-minute drive.

Should we expect an airport shuttle to bring us to the Grand Velas Riviera Maya hotel?

Airport shuttle which will take you to the Grand Velas Riviera Maya hotel with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

What payment methods are available in the Grand Velas Riviera Maya hotel?

At the Grand Velas Riviera Maya hotel, you can pay using American Express and Visa.

What room types does the 5-star Grand Velas Riviera Maya hotel comprise?

The 5-star Grand Velas Riviera Maya hotel provides such room types as Ambassador Two-Bedroom Suite, Family Two-Bedroom Suite, and Presidential Suite.

Does the 5-star Grand Velas Riviera Maya hotel offer special amenities for people with disabilities?

Yes, the 5-star Grand Velas Riviera Maya hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.

Does the 5-star Grand Velas Riviera Maya hotel provide business facilities?

For business travellers the 5-star Grand Velas Riviera Maya hotel offers a meeting room and a business centre as well as conference facilities and a laptop safe.

Which facilities does the 5-star Grand Velas Riviera Maya hotel provide?

Top locations of the 5-star Grand Velas Riviera Maya hotel include a shopping area and a restaurant, whereas guests' safety will be ensured with 24-hour security and luggage storage.

Does the 5-star Grand Velas Riviera Maya hotel feature any spa facilities?

Guests of the 5-star Grand Velas Riviera Maya hotel can relax with a head massage, a couples' massage, and a facial massage or body wraps, pedicure, and spa service offered at a wellness area.

Is swimming pool available at the Grand Velas Riviera Maya hotel?

Yes, there is an indoor swimming pool as well as a hot tub at the Grand Velas Riviera Maya hotel.

Which children services are offered at the resort?

For guests staying at the resort with their children, baby concierge service will be very useful.