Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From863US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
9.1
9.4
/10
4.9
4.6
/5

Gourmet Dining Experience

The hotel offers eight signature restaurants that provide diverse culinary options, including Cocina de Autor, a Michelin-starred venue where innovative dishes are crafted by Chef Nahúm Velasco. Guests can also savor authentic Mexican flavors, fine French cuisine, and Asian-fusion specialties. All dining is included within the all-inclusive concept, featuring 24-hour gourmet suite service.

Luxurious Suites

Accommodations feature private terraces equipped with plunge pools and jacuzzi tubs designed for relaxation and comfort. Each suite offers stunning ocean views and luxurious amenities that enrich the guest experience. The hotel's three ambiance options - Grand Class, Ambassador, and Zen Grand - cater to different preferences while maintaining high standards of service.

SE Spa by Grand Velas

The SE Spa has earned accolades for offering transformative treatments inspired by ancient Mayan traditions, providing holistic experiences for guests. The spa provides a unique Spa Water Journey that enhances relaxation through hydrotherapy. It also features certified services for individuals affected by cancer, ensuring inclusive wellness support.

Ideal Location

Situated near Playa del Carmen, the hotel enables easy access to cultural experiences and eco-tourism in destinations such as Tulum and Xcaret Park. Guests can explore the lush Yucatán jungle, unwinding on the hotel's private beach or infinity pools. The hotel is conveniently located less than an hour from Cancun International Airport, allowing seamless travel arrangements.

Comprehensive Amenities

The hotel includes fitness facilities, personalized concierge services, and endless activities designed for relaxation and adventure. Guests have access to three different pool environments, each catering to a specific ambiance, whether it's tranquility or socializing. A Kids' Club is also available, accommodating families while ensuring a focus on adult relaxation.

Highlights

Dining: Eight signature restaurants including Cocina de Autor .

Rooms: Private terraces with plunge pools and jacuzzi tubs .

Wellness: SE Spa by Grand Velas with hydrotherapy .

Location: Close to Tulum and Xcaret Park .

Activities: Extensive choice of recreational and relaxation options .

Must-do experiences

  • Visit the Tulum Ruins at sunrise for breathtaking views and fewer crowds.
  • Enjoy authentic tacos al pastor at Taqueria El Fogon in Playa del Carmen.
  • Explore the Cenote Azul for a refreshing swim in a stunning natural setting.
  • Take a cooking class at La Cuisine to learn Mexican culinary secrets.
  • Don't miss the local crafts at the Playa del Carmen Art Market on 5th Ave.
View all

Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Grand Velas Riviera Maya (Adults Only) presents an exquisite collection of dining venues that promise an exploration of flavors, from romantic French evenings to family-friendly Mexican feasts. Each restaurant offers a unique ambiance, creating memorable culinary experiences that capture the essence of both local and international cuisines.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, opulent setting reminiscent of 1940s Paris
Key Offerings
An enticing selection of traditional French dishes paired with exceptional wines and attentive service, transforming each meal into a timeless experience.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Colorful and lively, embodying the spirit of Mexican culture
Key Offerings
A vibrant array of authentic Mexican dishes, perfect for romantic dinners filled with flavor and warmth.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual open-air dining experience
Key Offerings
A diverse range of all-day dining options, offering guests the chance to savor global flavors in a relaxed environment.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual and inviting space for leisurely meals
Key Offerings
Freshly prepared dishes reflecting a variety of tastes, ideal for casual meals throughout the day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern cuisine
Ambiance
Chic and stylish setting for contemporary dining
Key Offerings
An innovative dining experience that showcases creative dishes and artistry, perfect for food enthusiasts.
Reservation
Recommended
Dinner only

Lucca

Italian and Mediterranean
Ambiance
Romantic, elegantly designed interior
Key Offerings
Hearty Italian dishes served in a charming atmosphere, ideal for lingering dinners with loved ones.
Reservation
Recommended
Dinner only

Sen Lin

Asian (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and serene dining space
Key Offerings
Delight in a fusion of Asian flavors presented in a stylish setting, perfect for evening gatherings.
Reservation
Recommended
Dinner only

Chaká

Mexican
Ambiance
Family-friendly atmosphere
Key Offerings
Enjoy generous portions of traditional Mexican dishes, making this a perfect spot for family dinners.
Reservation
Not needed
Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Local Activities and Attractions
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
A tranquil beach known for its stunning natural beauty and excellent snorkeling opportunities.
El Camaleon Golf Course
20 minutes walking
An award-winning golf course designed by Greg Norman, featuring lush landscapes and breathtaking ocean views.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10 minutes driving
A captivating archaeological site showcasing ancient Mayan ruins with spectacular views of the Caribbean Sea.
Snorkeling at Punta Bete
16 minutes walking
Thrilling snorkeling experiences await at Punta Bete, with rental gear easily accessible at local shops.
Yoga at Xcalacoco
45 minutes walking
Relaxing beach yoga classes offered at nearby Xcalacoco; check schedules online for seasonal availability.
Lucca Restaurant
Lucca Restaurant
1 minute walking
Fine dining with an Italian flare, featuring fresh pasta and an extensive wine list in an elegant setting.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
Casual, vibrant atmosphere serving local Mexican cuisine with vegetarian options; reservations recommended.
La 5ta Hacienda
La 5ta Hacienda
15 minutes driving
Charming venue featuring live music and Latin dance floors; perfect for a night out with friends or family.
Galeria Luis Sottil
Galeria Luis Sottil
15 minutes driving
Art gallery showcasing contemporary works by local artists, hosting events that are family-friendly.
Getting around
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  7.0 mi
Cozumel International Airport (CZM)64 min  ·  26.4 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 955 verified reviews
9.6/10
Perfect
94%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Good food
Cons
Rocky beach
Limited activities
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Velas Riviera Maya (Adults Only)
What is the check-in and check-out policy at Grand Velas Riviera Maya (Adults Only)?
Check-in is from 15:00 and check-out is by 12:00.
How far is Grand Velas Riviera Maya (Adults Only) from Cancun International Airport?
The hotel is located approximately 35 km from Cancun International Airport, which takes about 35 minutes by car.
What are the main amenities available at Grand Velas Riviera Maya (Adults Only)?
The hotel features an infinity pool, spa, fitness center, on-site restaurants, and direct beach access.
What dining options are available on-site at Grand Velas Riviera Maya (Adults Only)?
The hotel has eight restaurants offering a range of international cuisines, including Mexican and French haute cuisine.
Is Wi-Fi available in rooms at Grand Velas Riviera Maya (Adults Only)?
Yes, complimentary Wi-Fi is available in all rooms.
Are there any outdoor activities or facilities at Grand Velas Riviera Maya (Adults Only)?
Guests can enjoy beach access, snorkeling, cycling, and hiking among the outdoor activities offered.
What nearby attractions can be visited from Grand Velas Riviera Maya (Adults Only)?
Nearby attractions include Xcalacoco beach (1 km), Grand Coral Golf Riviera Maya (3 km), and the Church of Guadalupe (5 km).
Can guests use the fitness center at Grand Velas Riviera Maya (Adults Only)?
Yes, the hotel includes a fully-equipped fitness center for guest use.
Is parking available at Grand Velas Riviera Maya (Adults Only)?
Free public parking is available on-site without a reservation.
Does Grand Velas Riviera Maya (Adults Only) have a spa?
Yes, the hotel features an award-winning spa that offers a variety of treatments and wellness services.
What leisure activities are available at Grand Velas Riviera Maya (Adults Only)?
Leisure activities include yoga classes, themed dinner nights, live entertainment, and a kids' club for younger guests.
What type of environment does Grand Velas Riviera Maya (Adults Only) provide for its guests?
The hotel offers an adults-only environment focused on luxury, relaxation, and wellness.
How far is Grand Velas Riviera Maya (Adults Only) from the center of Playa del Carmen?
The hotel is located approximately 6 km from the center of Playa del Carmen.

Next best alternative

Consider them for your next trip.
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room