Resort Hotel Alex Zermatt, Zermatt ⇒ Browse rooms, reviews & rates for 2026

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Key details

About the Hotel

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Near the Matterhorn Museum

Great

8.7

9.2

/10

4.4

4.6

Loved by Resort Hotel Alex Zermatt guests

Warm welcome
Clean facilities
Friendly staff
Spacious room

"The SPA was the reason for our booking and we were not disappointed."

Michaël from Switzerland

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"The decor is not modern but amenities are."

Paul S from United States

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"The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn't aware of."

James from United States

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Accommodation Variety

The Resort Hotel Alex Zermatt offers 84 rooms and suites, including Classic Single Rooms and Deluxe Suites. Each unit provides essential amenities and captivating views of the Matterhorn or Zermatt's beautiful surroundings. Guests can choose from various layouts, ensuring comfort and privacy during their stay.

Culinary Excellence

Dining options at the Resort Hotel Alex include the Alex Grill and the restaurant Le Jardin, both overseen by Chef Frédéric Fischer. The menus highlight seasonal ingredients from the region, showcasing meat and fish specialties alongside classic dishes. Bodega Bacchus provides an exclusive wine cellar experience, perfect for gatherings and intimate dinners.

Wellness and Relaxation

The wellness area features a large indoor pool, sauna landscape, and various massage options for guests looking to unwind. The hotel's commitment to relaxation is evident in its diverse wellness offerings, designed to rejuvenate both body and mind. Whether seeking a soothing massage or taking a dip in the pool, visitors will find plenty of ways to recharge.

Historic Charm

The Resort Hotel Alex is steeped in history, serving as a key landmark in Zermatt's tradition since its establishment. The Alex Museum within the hotel offers visitors a chance to explore the history of the establishment and the region's culture. Guests can enjoy authentic events that reflect the rich heritage of Zermatt.

Meeting and Events

Business travelers can benefit from flexible seminar rooms offering modern multimedia capabilities. The hotel can host various events, from conferences to team-building activities, accommodating up to 150 participants. The stunning alpine setting adds a unique backdrop for corporate gatherings and successful meetings.

Highlights

Location: Ski-in/ski-out access next to the Matterhorn .

Rooms: 84 rooms and suites with panoramic views .

Dining: Chef Frédéric Fischer at Alex Grill .

Wellness: Indoor pool & sauna landscape .

Events: Seminar rooms for business meetings .

Must-do experiences

Savor traditional raclette at Restaurant Whymper-Stube.
Hike the Five Lakes Walk for stunning Matterhorn views.
Visit the Matterhorn Museum for local history and culture.
Try the homemade chocolates at Läderach Chocolatier.
Catch breathtaking sunsets at Gornergrat with a scenic train ride.

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningGourmet Experience

Dinner offered exquisite seasonal cuisine. Half-board included multiple courses, with generous portions, plus a dessert buffet.

Giovanni from Italy

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Spa & LeisureRelaxing After-Ski

The spa has a great pool and jacuzzi. Skiing all day, the sauna was amazing.

Hans from Switzerland

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Sports & FitnessActive Holiday

There is an indoor tennis court and a squash court, plus a well-equipped gym.

Kenji from Japan

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Room FeaturesBalcony Views

Some rooms offer balconies with stunning views. The rooms were large and comfy.

Isabelle from France

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Select your room type

Resort Hotel Alex Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Junior Suite

2 persons

390 sq. feet

1 King-size bed

Heating

Bathtub

room details

Standard Double Room

2 persons

240 sq. feet

1 King-size bed

Heating

Bathtub

room details

Superior Double Room

2 persons

305 sq. feet

1 King-size bed

Heating

Bathtub

room details

Luxury Suite

2 persons

700 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Facilities

Resort Hotel Alex Zermatt offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Resort Hotel Alex Zermatt offers a delightful array of dining experiences, where the authentic flavors of international cuisine come alive. Guests can savor local Valais specialties crafted by top chef Frédéric Fischer while enjoying breathtaking mountain views from the comfort of the hotel.

Resort Hotel Alex Zermatt Restaurant photo

Alex Grill

International, featuring vegetarian, vegan, gluten-free, and dairy-free options

Ambiance

A warm and inviting space that captures the essence of Zermatt, ideal for both intimate dinners and group gatherings.

Key Offerings

Indulge in a menu crafted from the finest Valaisian produce, complemented by exquisite wines from around the globe. A culinary experience designed for those with varied dietary preferences.

Reservation

Recommended

Open for dinner from 19:00 to 21:30, seven days a week.

Resort Hotel Alex Zermatt Location

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Map view

Bodmenstrasse 12, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4800 ft

Landmark

Gorner Gorge

1.2 mi

Landmark

Sunnegga

1.7 mi

Ski Area

Wolli park for beginners Sunnegga

1.3 mi

Theme Park

Forest Fun-Park Zermatt

4700 ft

Beach

Leisee

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.1 mi

Garden

Ricola Herb Garden

1.2 mi

Garden

Dossen Glacier Garden

2.1 mi

Landmark

Zmutt Glacier

1.9 mi

Landmark

Zmutt

1.9 mi

Bridge

Hangebrucke

2.1 mi

Landmark

Kapelle Mutt

1.9 mi

Landmark

Platthorn

2.1 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.2 mi

Nearby

Museum

Matterhorn Museum

1700 ft

Cemetery

Mountaineer's Cemetery

1800 ft

Church

St Peter's English Church

1000 ft

Bridge

Photopoint Kirchbrucke bridge

1800 ft

Church

Parish Church of St. Mauritius

1900 ft

Bahnhofstrasse

Walk of Climb

1400 ft

Stellisee 3920 Zermatt

Stellisee

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1500 ft

Hohbalmen

600 ft

Castor Mountain

600 ft

Murmeli Brunnen

400 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Denner Partner

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1600 ft

Restaurants

Steakhouse 'zur alten Muhle'

400 ft

Bahnhofstrasse 18

Schweizerhof Kitchen

300 ft

Bahnhofstrasse 5

Cheese Factory

400 ft

Bahnhofstrasse 5 In Schweizerhof

China Garden

700 ft

Bahnhofstrasse 18

Othmars hutte

600 ft

Riedweg

Republic Zermatt

800 ft

Brantschenhaus 18

Golden India

500 ft

Bahnhofplatz 2

Derby

500 ft

22 Bahnhofstrasse

Petit Royal Cafe

500 ft

Bahnhofstrasse 7 3920 Zermatt

Gusto Matto

600 ft

Bahnhofplatz 36

Explore Zermatt

Local Highlights

Matterhorn Museum

7 minutes' walk

Local history showcased in this museum. Artifacts and exhibitions detail Zermatt's fascinating alpine culture.

Kapelle Winkelmatten 'Zur Heiligen Familie'

5 minutes' drive

A charming chapel set amidst scenic views. Known for its serene atmosphere, perfect for relaxation and reflection.

Gorner Gorge

5 minutes' drive

Spectacular rock formations and waterfalls. A beautiful hiking route that offers breathtaking natural beauty.

Wolli park for beginners Sunnegga

5 minutes' drive

Ideal for families and novice skiers. This park features gentle slopes and fun activities for all ages.

Skiing at Zermatt

30 minutes walking

World-class skiing awaits just a short distance away. Ski rentals and lessons available for all skill levels.

Visit Forest Fun-Park Zermatt

18 minutes' walk

An adventure park with zip lines and obstacle courses. Fun for families and thrill-seekers looking for excitement.

Schweizerhof Kitchen

1 minute' walk

Fine dining with local Swiss cuisine. Known for its cheese fondue and cozy atmosphere, reservations recommended.

Steakhouse 'Zur alten Muhle'

2 minutes' walk

A casual steakhouse specializing in juicy cuts. Offers a friendly vibe and a diverse menu to satisfy all appetites.

Hotel Post Bar

10 minutes' walk

Charming bar with live music on weekends. A popular spot for locals and tourists to unwind and mingle.

Café de la Gare

7 minutes' walk

Family-friendly café with board games and live events. Ideal for all ages looking to enjoy a vibrant atmosphere.

Getting around

City Centre

Zermatt4 min · 1000 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station3 min · 700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.2 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 06:00-11:00

Guest Parking

No parking available.

Internet

High-speed internet access is available in the hotel rooms for free.

Breakfast

At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Hotel Alex

Reviews and Ratings

Feedback about Resort Hotel Alex Zermatt from previous guests about their experience.

Review score

Based on 82 verified reviews

8.8/10

Great

89%

Recommend

Breakfast

9.0/10

Cleanliness

8.9/10

Comfort

9.0/10

Facilities

8.5/10

Location

9.5/10

Paid Wi-Fi

9.0/10

Staff

8.9/10

Value for money

8.1/10

Pros

Excellent location

Good breakfast

Lovely staff

Luxurious suite

Special activities

Cons

Uncomfortable beds

Bug bites

based on 797 reviews

4.5/5

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FAQs

About Resort Hotel Alex Zermatt

What is the check-in and check-out time at Resort Hotel Alex Zermatt?

Check-in is from 15:00 and check-out is by 11:00.

How far is Resort Hotel Alex Zermatt from Sion Airport?

The hotel is 80 km from Sion Airport.

What dining options are available at Resort Hotel Alex Zermatt?

The hotel features an on-site restaurant offering a range of grill specialties and a bar with a selection of whiskies and cigars.

What are the spa facilities at Resort Hotel Alex Zermatt?

Spa facilities include an indoor pool, separate men's and women's saunas, a Finnish sauna, a tepidarium, massage rooms, and a tropical shower.

Which popular attractions are near Resort Hotel Alex Zermatt?

Nearby attractions include the Matterhorn Museum (0.5 km), Matterhorn Glacier Paradise (10 km), and Gorner Ridge lookout (10 km).

Is there a fitness center available at Resort Hotel Alex Zermatt?

Yes, the hotel features a fitness room equipped with state-of-the-art equipment.

What room amenities are available at Resort Hotel Alex Zermatt?

Rooms include a flat-screen TV, Wi-Fi, coffee and tea makers, and bathrooms equipped with hairdryers and bath sheets.

What are the nearby restaurant options close to Resort Hotel Alex Zermatt?

Nearby restaurants include Restaurant at Hotel Butterfly, La Muna, Cheese Factory, Bahnhofbuffet Non Solo Treno, Swiss Chalet, Stazione, Schweizerhof Kitchen, and Alpenhof, all located within 0.5 km.

What type of hotel is Resort Hotel Alex Zermatt?

Resort Hotel Alex Zermatt is a boutique hotel that combines traditional mountain hut aesthetics with modern luxury amenities.

Can guests access business services at Resort Hotel Alex Zermatt?

The hotel features a conference room and offers facilities for business meetings.