Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
-
Close to the beach
Perfect
9.2
9.4
/10
4.5
4.3
/5
Loved by guests
Attentive staff
Clean rooms
Delicious breakfast
Excellent service
"The beach and pool area was stunning."
Keri from United States
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"The heated family pool was large & lovely."
Karatini from United States
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"Spa is incredible, better than any hotels in the States."
Jun from United States
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The grand 5-star Kempinski Hotel Cancun is approximately 100 metres from Playa Ballenas and offers guests 363 rooms along with cabanas provided on an own beach. A short way from the underwater museum "Museo Subacuatico de Arte", the luxury hotel offers a prime location and includes an à la carte restaurant.
Location
Playa - Beach is located just a 5-minute walk away, while Cancun Convention Center is within 6 km of the stylish hotel. From the exclusive Kempinski Hotel Cancun it will take 19 minutes to walk to Playa Marlin White-Sand Beach.
Kukulcan Mall is also situated only 1.1 km away.
For those traveling from afar, Cancun airport is 21 minutes' drive away.
Rooms
Some of the smoke-free rooms have an adjoining terrace and a dining area, and such facilities as free Wi-Fi and an iPod dock, along with an espresso machine. They have a modern interior. Enjoy views of the sea, while staying at the luxurious Kempinski Cancun.
Eat & Drink
DLounge, one of the 6 onsite restaurants, provides seafood dining. The sushi bar offers a wide range of refreshing drinks for all tastes. There is also a restaurant with different Italian dishes in the area.
Leisure & Business
The smoke-free Kempinski offers a sauna and spa therapy for an additional fee so you could have extra comfort during your stay. Guests can make different arrangements at the accommodation, including horse riding, lawn tennis, and golf or rent cars to explore Cancun. Furthermore, this Cancun hotel provides access to a wellness area, as well as a tennis court. A solarium and a hot tub, along with body treatments, facials, and a wide variety of massages, are provided to ensure a perfect stay.
Must-do experiences
Savor fresh ceviche at La Habichuela for a local culinary delight.
Visit the lesser-known Tulum Ruins for breathtaking coastal views.
Explore the vibrant Mercado 28 for unique crafts and souvenirs.
Take a dip in the hidden cenote at Gran Cenote for pure bliss.
Experience a traditional Mexican fiesta at Elixir Lounge on weekends.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside King Room
2 persons
41 m²
1 King-size bed
Bathtub
Balcony
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
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Dining Onsite
At Kempinski Hotel Cancun, a symphony of flavors awaits in an elegant setting. From captivating seafood restaurants to authentic Mexican cuisine, each dining venue invites guests to indulge in a unique culinary experience under the Mexican sky.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Delight in a chef-led Tasting Menu featuring the best of Mediterranean cuisine, enjoyed in a setting that effortlessly combines charm and intimacy.
Reservation
Recommended
Dinner only; 18:30 - 23:00 from Monday to Saturday.
The Club Grill
International
Ambiance
Traditional
Key Offerings
Explore a world of flavors with a fusion of international dishes crafted with precision, perfect for dinner gatherings in an inviting atmosphere.
Reservation
Recommended
Dinner only; 18:30 - 23:00 from Monday to Saturday.
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Experience a romantic dinner featuring succulent steaks and fresh seafood, surrounded by an enchanting setting that sets the mood for the perfect evening.
Reservation
Recommended
Dinner only; 19:00 - 23:00 from Monday to Saturday.
El Café Mexicano
Mexican
Ambiance
Casual, Family-friendly
Key Offerings
Start the day with authentic Mexican breakfasts and delightful lunch offerings served throughout the day in a warm and welcoming environment.
Reservation
Not needed
Breakfast and Lunch; 07:00 - 17:00 from Monday to Saturday.
D-Lounge
Seafood, Sushi
Ambiance
Modern and trendy
Key Offerings
Enjoy creative sushi and a lively cocktail hour at the D-Lounge, featuring a spectacular raw bar and an inviting ambience for evening relaxation.
Reservation
Recommended
Dinner and Cocktail Hour; 17:00 - 00:00 from Monday to Saturday.
The Caribe Bar and Grill
American
Ambiance
Family-friendly
Key Offerings
Gather for flavorful American breakfast, lunch, and dinner options in a laid-back atmosphere perfect for families and casual dining.
Reservation
Not needed
Breakfast, Lunch, and Dinner; 09:00 - 18:00 from Monday to Saturday.
Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.2
km
Landmark
Scorpion's Temple ruins
2.2
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun's Vibrant Scene
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
25 minutes walking
Mayan heritage displayed through exhibits and artifacts. Guided tours available to enhance your visit.
Museo Subacuatico de Arte
9 minutes walking
An underwater art museum featuring submerged sculptures. Great for snorkeling tours.
Dolphinaris Cancun
6 minutes walking
Interactive dolphin experiences for all ages. Educational sessions highlight marine conservation.
Playa Chac-Mool
5-minute drive
Beautiful beach with soft sand and vibrant waters. Ideal for sunbathing and water sports.
Water Sports at Playa Marlin
19 minutes walking
Thrilling water activities like jet skiing and parasailing available for adventure seekers.
Spa Treatments at the Hotel
1 minute walking
Relaxing spa services focus on rejuvenation. Reservations recommended for a tranquil experience.
Harry's
6 minutes walking
A fine dining experience specializing in steaks and seafood. Reservations advised for the best tables.
Puerto Madero
5 minutes walking
Upscale Argentine cuisine with a chic atmosphere. Known for exceptional grilled dishes.
The Caribe Bar & Grill
1 minute walking
Casual dining with a diverse menu and beachfront ambiance. Great for families and casual meals.
H Roof
6 minutes walking
Trendy rooftop bar offering stunning ocean views. Hosts live music and themed events weekly.
Interactive Aquarium
25 minutes walking
Family-friendly aquarium with engaging exhibits and live animal shows. Fun for all ages.
Getting around
City Centre
Cancun17 min
·
10.9
km
Airports
Cancun International Airport (CUN)28 min
·
18.1
km
Isla Mujeres, Quintana Roo (ISJ)48 min
·
31.4
km
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in time is 15:00 and check-out time is 12:00.
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car from Cancun International Airport, which is about 18 km away.
Are there any nearby attractions to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
What dining options are available at Kempinski Hotel Cancun?
The hotel features a variety of dining options including Fantino for Mediterranean cuisine and The Sushi Bar for Asian specialties.
What amenities can guests expect in their rooms at Kempinski Hotel Cancun?
Rooms are equipped with a mini bar, work desk, balcony with ocean views, Wi-Fi, air conditioning, and iPod docking station.
Does Kempinski Hotel Cancun have facilities for children?
The hotel includes a kids' club, children's play area, and a children's buffet.
Is there a beach access at Kempinski Hotel Cancun?
The hotel provides direct access to a private beach equipped with cabanas, sun loungers, and umbrellas.
What nearby restaurants can guests find when staying at Kempinski Hotel Cancun?
Nearby restaurants include Nebbiolo Ristorante (0.5 km), Porfirio's Cancun (0.5 km), and Harry's Steakhouse & Raw Bar (0.5 km).
Can guests find parking at Kempinski Hotel Cancun?
Private parking is available on-site for 20 USD per day without the need for a reservation.
Is breakfast available at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 40 USD.