What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in time is 15:00 and check-out time is 12:00.
75 photos
Kempinski Hotel Cancun, Cancun
301US$
Pay on our site
up to 10% less
than on Booking.com
Key details
About the Hotel
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Perfect
9.2
9.4
4.6
4.2
Loved by Kempinski Hotel Cancun guests
"The beach and pool area was stunning."
"The heated family pool was large & lovely."
"Spa is incredible, better than any hotels in the States."
Amenities
Kempinski Hotel Cancún offers stunning ocean views and direct access to powdery white sands. The hotel includes
Rooms
Accommodations at Kempinski Hotel Cancún include the
Location
The hotel is located in the
Wellness
Guests can rejuvenate at the renowned
Dining
Kempinski Hotel Cancún hosts multiple dining options including the AAA Five Diamond restaurant,
Highlights
Location: Hotel Zone of Cancún with direct beach access
Rooms: Deluxe Seaside Rooms with sea views
Dining: AAA Five Diamond restaurant Fantino
Wellness: Kayantá Spa with Mayan-inspired treatments
Event Space: Indoor-outdoor shoreside venues for meetings and celebrations
Must-do experiences
- Savor fresh ceviche at La Habichuela for a local culinary delight.
- Visit the lesser-known Tulum Ruins for breathtaking coastal views.
- Explore the vibrant Mercado 28 for unique crafts and souvenirs.
- Take a dip in the hidden cenote at Gran Cenote for pure bliss.
- Experience a traditional Mexican fiesta at Elixir Lounge on weekends.
View all
Select your room type
Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seafront King Room
2 persons
445 sq. feet
1 King-size bed
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
Show more
Dining Onsite
At Kempinski Hotel Cancun, a symphony of flavors awaits in an elegant setting. From captivating seafood restaurants to authentic Mexican cuisine, each dining venue invites guests to indulge in a unique culinary experience under the Mexican sky.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Delight in a chef-led Tasting Menu featuring the best of Mediterranean cuisine, enjoyed in a setting that effortlessly combines charm and intimacy.
Reservation
Recommended
Dinner only; 18:30 - 23:00 from Monday to Saturday.
The Club Grill
International
Ambiance
Traditional
Key Offerings
Explore a world of flavors with a fusion of international dishes crafted with precision, perfect for dinner gatherings in an inviting atmosphere.
Reservation
Recommended
Dinner only; 18:30 - 23:00 from Monday to Saturday.
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Experience a romantic dinner featuring succulent steaks and fresh seafood, surrounded by an enchanting setting that sets the mood for the perfect evening.
Reservation
Recommended
Dinner only; 19:00 - 23:00 from Monday to Saturday.
El Café Mexicano
Mexican
Ambiance
Casual, Family-friendly
Key Offerings
Start the day with authentic Mexican breakfasts and delightful lunch offerings served throughout the day in a warm and welcoming environment.
Reservation
Not needed
Breakfast and Lunch; 07:00 - 17:00 from Monday to Saturday.
D-Lounge
Seafood, Sushi
Ambiance
Modern and trendy
Key Offerings
Enjoy creative sushi and a lively cocktail hour at the D-Lounge, featuring a spectacular raw bar and an inviting ambience for evening relaxation.
Reservation
Recommended
Dinner and Cocktail Hour; 17:00 - 00:00 from Monday to Saturday.
The Caribe Bar and Grill
American
Ambiance
Family-friendly
Key Offerings
Gather for flavorful American breakfast, lunch, and dinner options in a laid-back atmosphere perfect for families and casual dining.
Reservation
Not needed
Breakfast, Lunch, and Dinner; 09:00 - 18:00 from Monday to Saturday.
Kempinski Hotel Cancun Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.4
mi
Landmark
Avenida Kukulkan
3900 ft
Museum
Museo Subacuatico de Arte
2400 ft
Mall
Luxury Avenue
3500 ft
Landmark
Museo Sensorial del Tequila
3800 ft
Mall
Kukulcan Plaza
3500 ft
Beach
Playa Marlin
5100 ft
Shopping Area
Luxury Avenue Cancun
3300 ft
Aquarium
Interactive Aquarium
1.2
mi
Museum
Cancun Wax Museum
1.3
mi
Landmark
Yamil Lu'um Archeological Site
1.3
mi
Landmark
Scorpion's Temple ruins
1.3
mi
Landmark
Extreme Games Cancun
3200 ft
Landmark
Marlin Beach
4300 ft
Shopping Area
Fashion Harbour
1.2
mi
Mall
La Madonna
1.2
mi
Park
arte Garden
1.3
mi
Museum
Parque Maya Cancun
1.4
mi
Landmark
Museo de Arte Popular Mexicano
1.9
mi
Landmark
Laguna Nichupte
1.7
mi
Beach
Playa Delfines
2.3
mi
Landmark
El Rey Archaeological Zone
2.3
mi
Landmark
Parque Ventura Cancun
1.9
mi
Landmark
Iberostar Cancun Golf Course
2.1
mi
Landmark
Water Park at The Grand
2.3
mi
Night club
Coco Bongo
3.1
mi
Landmark
Cancun Convention Center
3.2
mi
Beach
Chac Mool Beach
2.8
mi
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Restaurants
Harry's
1500 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
1200 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
100 ft
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
100 ft
The Ritz-Carlton
Porfirio's Cancun
1600 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
100 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
1100 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
2100 ft
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun's Vibrant Scene
Mayan Museum of Cancun
25 minutes walking
Mayan heritage displayed through exhibits and artifacts. Guided tours available to enhance your visit.
Museo Subacuatico de Arte
9 minutes walking
An underwater art museum featuring submerged sculptures. Great for snorkeling tours.
Harry's
6 minutes walking
A fine dining experience specializing in steaks and seafood. Reservations advised for the best tables.
Puerto Madero
5 minutes walking
Upscale Argentine cuisine with a chic atmosphere. Known for exceptional grilled dishes.
The Caribe Bar & Grill
1 minute walking
Casual dining with a diverse menu and beachfront ambiance. Great for families and casual meals.
H Roof
6 minutes walking
Trendy rooftop bar offering stunning ocean views. Hosts live music and themed events weekly.
Interactive Aquarium
25 minutes walking
Family-friendly aquarium with engaging exhibits and live animal shows. Fun for all ages.
Getting around
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Reviews and Ratings
Feedback about Kempinski Hotel Cancun from previous guests about their experience.
Pros
Clean rooms
Excellent breakfast
Helpful concierge
Well-maintained beach
Spacious room
Cons
Poor staff attitude
Limited dinner options
Guest reviewsOpen reviews
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car from Cancun International Airport, which is about 18 km away.
Are there any nearby attractions to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
What dining options are available at Kempinski Hotel Cancun?
The hotel features a variety of dining options including Fantino for Mediterranean cuisine and The Sushi Bar for Asian specialties.
What amenities can guests expect in their rooms at Kempinski Hotel Cancun?
Rooms are equipped with a mini bar, work desk, balcony with ocean views, Wi-Fi, air conditioning, and iPod docking station.
Does Kempinski Hotel Cancun have facilities for children?
The hotel includes a kids' club, children's play area, and a children's buffet.
Is there a beach access at Kempinski Hotel Cancun?
The hotel provides direct access to a private beach equipped with cabanas, sun loungers, and umbrellas.
What nearby restaurants can guests find when staying at Kempinski Hotel Cancun?
Nearby restaurants include Nebbiolo Ristorante (0.5 km), Porfirio's Cancun (0.5 km), and Harry's Steakhouse & Raw Bar (0.5 km).
Can guests find parking at Kempinski Hotel Cancun?
Private parking is available on-site for 20 USD per day without the need for a reservation.
Is breakfast available at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 40 USD.
Next best alternative
Consider them for your next trip.
The Pyramid Cancun By OasisCancun, Mexico
1 review
148 USD/night
Krystal Grand Cancun All InclusiveCancun, Mexico
1 review
122 USD/night
Desire Riviera Maya Pearl (Adults Only)Puerto Morelos, Mexico
533 USD/night
Cancun Bay All Inclusive HotelCancun, Mexico
251 USD/night
Sls Playa MujeresCancun, Mexico
800 USD/night
Presidente Intercontinental Cozumel Resort & Spa By IhgCozumel, Mexico
261 USD/night
Dreams Cozumel Cape Resort & SpaCozumel, Mexico
452 USD/night
Majestic Elegance Costa Mujeres (Adults Only)Cancun, Mexico
403 USD/night
Nomade Temple TulumTulum, Mexico
2 reviews
232 USD/night
El Dorado Seaside Palms Spa Resort (Adults Only)Xetna, Mexico
456 USD/night
Paradise Hills, Winery Resort & SpaBlairsville, United States
179 USD/night
Melia Casa MayaCancun, Mexico
360 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
Glade Springs ResortDaniels, United States
19 km from New River Gorge National Park, 200 guest rooms and villas
View hotel
Novotel Bur DubaiDubai, United Arab Emirates
6 km from Dubai International Airport, 5 km from Dubai World Trade Centre
View hotel
The Residency Towers RameswaramRameshwaram, India
2 km from Ramanathaswamy Temple, Multi-cuisine cafe with Indian, Asian, and Continental cuisines
View hotel
Hotel Aloft Fort Worth Downtown
Steps from Sundance Square, Steps from Bass Performance Hall
Shandon Hotel
Views of Sheephaven Bay, 68 ensuite bedrooms
Hotel Grand Park City Hall Singapore
3-minute walk to City Hall MRT Station, 3-minute walk to Funan Mall
Dewberry Charleston Hotel
Mid-century landmark architecture, The Dewberry Spa
Hotel Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
7-minute drive to downtown Puerto Vallarta, Beach Club with oceanfront pool & DJ
Hotel Sol Sun Beach Apartamentos Costa Adeje (Tenerife)
Beachfront location on Fañabé beach, Apartments with furnished terrace
