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From209US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
-
Next to the beach
Very good
7.8
7.1
/10
2.9
/5

Location

Krystal Cancun is situated in Punta Cancun, a prime area close to prominent shopping centers and nightlife. Guests can walk to renowned clubs and restaurants in just five minutes. The Cancun Convention Center is also only a two-minute stroll from the hotel.

Dining

The hotel offers a variety of dining options, including four restaurants and three bars. Guests can enjoy authentic Mexican cuisine at Hacienda El Mortero, known for its vibrant atmosphere and live Mariachi music. Additional dining experiences include international dishes and artisanal snacks at the Aquamarina and Beach Club.

Rooms

Krystal Cancun has 502 rooms, with many offering stunning views of the Caribbean Sea. The Deluxe Ocean View rooms feature king-size beds and spacious balconies. Families can opt for the Family Studios, which include a kitchenette and living area, accommodating up to four guests.

Family-Friendliness

Children are welcomed with unique programs and activities at Kamp Krystal, designed for kids aged 5 to 12. The hotel provides a splash pool and outdoor activities for supervised fun. Families can relax in spacious accommodations that cater to their needs.

Wellness and Relaxation

Guests can unwind in the adults-only jacuzzi with ocean views or enjoy a massage at the hotel's spa facilities. The panoramic pool with a swim-up bar allows for relaxation while savoring tropical drinks. For fitness enthusiasts, the gym is equipped with various exercise machines.

Highlights

Location: privileged location in Punta Cancún .

Dining: Hacienda El Mortero restaurant .

Rooms: Deluxe Ocean View rooms .

Family-Friendliness: Kamp Krystal for kids .

Wellness: adults-only jacuzzi facing the sea .

Must-do experiences

  • Indulge in fresh ceviche at La Habichuela for a taste of the sea.
  • Visit Tulum's ancient ruins for breathtaking views of the coastline.
  • Explore Market 28 for unique souvenirs and vibrant local crafts.
  • Don't miss the stunning Isla Mujeres for a relaxing beach day.
  • Savor authentic tacos al pastor at Los de Pescado for a culinary treat.
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Select your room type

Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
345 sq. feet 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
345 sq. feet 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Balcony
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Facilities

Krystal Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.4/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At Krystal Cancun, delight in a culinary landscape that perfectly marries local flavors and family-friendly environments. Choose from authentic Mexican fare to international delights, all set against the backdrop of stunning poolside settings and charming atmospheres that invite every guest to savor their experience.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican
Ambiance
Traditional hacienda-style setting, capturing the charm of Old Mexico.
Key Offerings
Gourmet Mexican dishes paired with live Mariachi music, creating a festive dining atmosphere.
Reservation
Recommended.
Tuesday to Saturday 06:00 - 23:00; Sunday 09:00 - 14:00.

Aquamarina

International
Ambiance
Family-friendly with a relaxed and welcoming atmosphere.
Key Offerings
A diverse menu featuring breakfast, lunch, and dinner options that cater to all tastes.
Reservation
Not needed.
Daily 06:00 - 23:00.

Las Velas

International
Ambiance
Family-friendly with both swim-up and covered bar areas, ideal for poolside relaxation.
Key Offerings
All-day dining options in a casual setting, perfect for unwinding after a sunny day by the pool.
Reservation
Not needed.
Daily 08:00 - 23:00.

Mediterraneo

Mediterranean
Ambiance
Romantic evenings in an intimate setting, perfect for special occasions.
Key Offerings
Delicate Mediterranean dishes, crafted for a memorable dinner experience.
Reservation
Recommended.
Monday, Wednesday to Sunday 18:00 - 23:00.

Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
3 minutes' walk
A world-famous nightlife spot known for its spectacular shows, live music, and non-stop entertainment throughout the night.
Chac Mool Beach
Chac Mool Beach
17 minutes walking
A beautiful beach famous for its clear waters and soft sands, ideal for sunbathing and water sports activities.
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
25 minutes walking
An engaging museum showcasing Mexican folk art. Features rotating exhibits and free admission days throughout the year.
Interactive Aquarium
Interactive Aquarium
35 minutes walking
An entertaining aquarium offering interactive experiences with marine life, perfect for families and casual visitors alike.
Water Sports at Chac Mool Beach
17 minutes walking
Various water sports available, including jet skiing and parasailing, with rental services close to the beach for easy access.
Yoga Classes at Arte Garden
5-minute drive
Relaxation-focused yoga sessions in a serene garden setting, ideal for rejuvenation and suitable for all skill levels.
Bungee at Bungee in Cancun
30 minutes walking
Thrilling bungee experience available for adrenaline seekers, with trained professionals ensuring safety and fun.
Hacienda El Mortero
Hacienda El Mortero
3 minutes' walk
Authentic Mexican cuisine in a vibrant atmosphere. Known for its fresh guacamole and warm service; reservations recommended.
Wings Army
Wings Army
3 minutes' walk
Casual eatery specializing in delicious wings and burgers, excellent for families and sports fans; offers gluten-free options.
Monkey Business
Monkey Business
3 minutes' walk
A lively venue serving a mix of local and international dishes, renowned for its fun ambiance and signature cocktails.
The City Nightclub
The City Nightclub
7 minutes' walk
One of Cancun's largest nightclubs, hosting top DJs and energetic dance parties. Perfect for nightlife enthusiasts.
Mandala Beach Club
Mandala Beach Club
4 minutes' walk
A stylish beach club offering a mix of music, dining, and day parties, catering to both families and adults looking for fun.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.7 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502

Reviews and Ratings

Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 2124 verified reviews
7.5/10
Very good
70%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Pros
Private beaches
Clean hotel
Mini Starbucks
Good spot
Cons
Broken toilet
Moldy odor
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Krystal Cancun
What are the check-in and check-out times at Krystal Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Krystal Cancun from Cancun International Airport?
Krystal Cancun is located 22 km from Cancun International Airport, which is approximately a 29-minute drive.
What types of dining options are available at Krystal Cancun?
The hotel features four on-site restaurants, including Aquamarina and Las Velas, serving a variety of international and Mediterranean dishes.
Is breakfast available at Krystal Cancun?
A buffet breakfast is available at an additional charge of 20 USD.
What recreational activities can guests enjoy at Krystal Cancun?
Guests can participate in snorkeling, fishing, sailing, and enjoy live music performances and themed dinner nights.
What amenities are provided in the rooms at Krystal Cancun?
Rooms are equipped with air conditioning, a flat-screen TV, a safe, a mini fridge bar, and complimentary toiletries.
What nearby attractions can guests visit from Krystal Cancun?
Nearby attractions include Playa Forum (0.5 km), Coco Bongo (0.5 km), and La Isla Shopping Mall (4 km).
Does Krystal Cancun cater to families with children?
The hotel features a kids' club, children's playground, children's pool, and offers babysitting services.
What is the hotel type of Krystal Cancun?
Krystal Cancun is a family-friendly, all-inclusive beachfront resort.
Is there a smoking policy at Krystal Cancun?
Krystal Cancun is a non-smoking hotel.

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Rooms and Guests2 Guests, 1 Room