Jaz Neo Saraya Palms, Hurghada ⇒ Browse rooms, reviews & rates for 2026

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Jaz Neo Saraya Palms Hotel Hurghada Exterior photo

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Key details

About the Hotel

Madinat Makadi, Hurghada, Egypt

Close to Makadi Beach

Great

8.5

9.1

/10

4.8

4.7

Loved by Jaz Neo Saraya Palms Hotel guests

Attentive staff
Delicious meals
Spacious rooms
Beautiful gardens

"We arrived at the hotel at 9:30 and we were offered the bracelets right away that allowed us to use the facilities."

Khaled A from Canada

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"The rooms were very big, comfortable and clean, the garden (with two pools) is beautiful and there is a golf course behind it."

Nevenac from Serbia

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Amenities

Jaz Neo Saraya Palms offers an impressive Grand Pool Complex with water slides and children's play areas. The hotel includes multiple swimming pools, along with direct access to a private sandy beach. Guests can also enjoy a variety of sports activities, such as beach volleyball and water sports available on-site.

Rooms

The hotel has 206 rooms and suites, each equipped with a private balcony or terrace, providing views of the gardens or pools. Guests can choose from various accommodations, including family rooms that comfortably sleep up to four guests. Each room is designed with modern amenities to ensure convenience and a relaxing stay.

Dining

Jaz Neo Saraya Palms presents a selection of five on-site dining venues, each offering diverse culinary options. Guests can savor buffet-style meals at the main restaurant, as well as themed à la carte dining experiences. The hotel also features several bars, including a beach bar for refreshments throughout the day.

Family-Friendly Features

The hotel incorporates a dedicated kids club where children can engage in supervised activities and programs. Family-oriented facilities include a children's pool and a playground to ensure an enjoyable experience for younger guests. Entertainment options for kids include an array of games and organized tournaments.

Wellness

A full-service spa is available, offering a range of treatments and wellness services to enhance relaxation. Guests can unwind in the sauna or opt for massage therapies at the spa facility. Fitness enthusiasts can take advantage of the on-site gym equipped with modern exercise equipment.

Highlights

Location: Direct access to a private sandy beach

Rooms: 206 rooms with private balconies

Dining: Five on-site dining venues

Family-Friendly: Dedicated kids club and children's pool

Wellness: Full-service spa and sauna

Must-do experiences

Dine on fresh fish at Abu Ashara fish market in Hurghada.
Visit the Hurghada Marina for vibrant cafes and stunning sunset views.
Explore the local underwater world at the Giftun Islands beach.
Discover local art at the Hurghada Museum and learn its rich history.
Try traditional koshari at the popular Ali Baba restaurant nearby.

Location: Great

8.4/10Review score

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Highlights from guests

Children's AmenitiesWater Park Fun

The aqua park was very nice and safe. My children spent hours enjoying the slides and pools.

David from Canada

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Room FeaturesApartment Bliss

The rooms are spacious, like apartments, complete with kitchens, separate bedrooms, and large balconies. It felt like a home away from home.

Emily from Australia

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DiningTasty Variety

The food was great with lots of vegetarian options. Every day the main dining room was tasty, different and very healthy.

Hans from Netherlands

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Spa & LeisurePeaceful Pools

Two pools, very clean and well maintained, offered a calm and private space for relaxing swims and sunbathing.

Sarah from United Kingdom

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Select your room type

Jaz Neo Saraya Palms Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite Queen or Twin Bed– Garden view

2 persons

1725 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

Studio Queen Bed

2 persons

650 sq. feet

1 King-size bed

Shower

Balcony

room details

Three-Bedroom Suite Queen Twin Bed– Garden view

2 persons

2965 sq. feet

2 Queen Size Beds

Shower

Balcony

room details

One-Bedroom Suite Queen Bed– Garden view

2 persons

895 sq. feet

1 King-size bed

Shower

Balcony

room details

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Facilities

Jaz Neo Saraya Palms Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Coffee shop

Sports & Fitness

Badminton
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Children

Cots
Children's buffet
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Garden area
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Dining Onsite

At Jaz Neo Saraya Palms, dining options invite guests to indulge in delightful culinary experiences. Featured is the Shams Main Restaurant, serving an international buffet where families can gather and share flavorful meals in a warm atmosphere. For refreshing drinks, the central pool bar enhances relaxation by the outdoor pool and water park.

Jaz Neo Saraya Palms Hotel Hurghada Restaurant photo

Shams Main Restaurant

International buffet

Ambiance

Family-friendly and traditional setting, ideal for leisurely family meals

Key Offerings

An extensive selection of international dishes, accommodating dairy-free preferences, with an inviting atmosphere perfect for breakfast, lunch, and dinner.

Reservation

Open for breakfast, lunch, and dinner

Jaz Neo Saraya Palms Hotel Location

Madinat Makadi, Hurghada, Egypt

Map view

Madinat Makadi, Hurghada, Egypt

City landmarks

Landmark

Makadi Bay

2300 ft

Amusement Park

Makadi Water World

1.5 mi

Landmark

Club Azur Resort

2300 ft

Landmark

Theatre

2300 ft

Landmark

Madinat Makadi Golf Resort

4100 ft

Amusement Park

Makadi Bay Aqua Park

1.5 mi

Landmark

Subaqua Dive Centre Sunrise

1.4 mi

Landmark

Disco

1.4 mi

Landmark

Amphitheatre

1.4 mi

Landmark

Hurghada Equestrian

1.6 mi

Landmark

Makadi Aqua Park

1.5 mi

Landmark

SeaHorses

1.6 mi

Landmark

Orascom Makadi Mall

2.0 mi

Theatre

Animation Amphitheatre

2.1 mi

Landmark

Ocean Breeze Resort

2.2 mi

Landmark

Mini Egypt Park

2.4 mi

Landmark

Planet Spa at Baron Palace Resort Sahl Hasheesh

2.9 mi

Landmark

Green Village Resort Makadi Bay

2.8 mi

Landmark

Ceasear

5.0 mi

Landmark

Shopping Arcade

5.0 mi

Nearby

Makadi Bay

1600 ft

Makadi Bay

Club Azur Resort

1600 ft

Restaurants

The Grill Restaurant

1200 ft

Jaz Makadi Saraya Resort Madinat Makadi

Nino's Restaurant

1300 ft

Jaz Makadi Saraya Resort Madinat Makadi

Shahrazad International Restaurant

1.0 mi

SUNRISE Royal Makadi Aqua Resort

Explore Hurghada

Local Highlights

Makadi Bay

9 minutes' walk

A pristine stretch of coastline, perfect for sunbathing and swimming in crystal-clear waters.

Makadi Water World

5 minutes' drive

A thrilling water park offering various slides and attractions, ideal for families seeking fun in the sun.

Madinat Makadi Golf Resort

15 minutes' walk

A beautifully designed golf course set against stunning landscapes, great for golfers of all skill levels.

Subaqua Dive Centre Sunrise

5 minutes' drive

Diving excursions tailored for all experience levels, offering a chance to explore colorful underwater life.

Hurghada Equestrian

30 minutes' drive

Horseback riding adventures in beautiful surroundings, great for relaxation and nature lovers.

The Grill Restaurant

5 minutes' walk

Casual dining with grilled specialties and a relaxed atmosphere, known for its fresh ingredients.

Nino's Restaurant

5 minutes' walk

An Italian eatery offering delicious pasta and pizza, perfect for families and casual dining.

Theatre

9 minutes' walk

A vibrant venue for various shows and performances, offering entertainment for all ages.

Disco

5 minutes' drive

A lively nightlife spot featuring music and dancing, perfect for guests looking to enjoy the night out.

Getting around

City Centre

Hurghada47 min · 19.1 mi

Airports

Hurghada International (HRG)49 min · 20.3 mi

Sharm el-Sheikh International (SSH)1185 min · 490.6 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Jaz Neo Saraya Palms provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

German, Arabic

Year renovated:

2012

Number of rooms:

102

Former name

Iberotel

Reviews and Ratings

Feedback about Jaz Neo Saraya Palms Hotel from previous guests about their experience.

Review score

Based on 740 verified reviews

9.2/10

Perfect

93%

Recommend

Breakfast

9.0/10

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.5/10

Free Wi-Fi

8.9/10

Location

8.4/10

Paid Wi-Fi

8.3/10

Staff

9.0/10

Value for money

8.4/10

Pros

Spacious suites

Helpful staff

Clean pools

Included water park

Cons

Far beach

Poor food variety

Unrenovated rooms

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FAQs

About Jaz Neo Saraya Palms

What is the closest airport to the 4-star Jaz Neo Saraya Palms Hotel?

Hurghada International airport is located within a 41-minute drive (35 km) from the 4-star Jaz Neo Saraya Palms Hotel.

Should we expect an airport shuttle to bring us to the Jaz Neo Saraya Palms Hotel?

Bus shuttle which will take you to the Jaz Neo Saraya Palms Hotel with a 41-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can I leave my car in Jaz Neo Saraya Palms Hotel parking lot for free?

Yes, Jaz Neo Saraya Palms Hotel provides parking spaces for free.

What payment methods are available in the Jaz Neo Saraya Palms Hotel?

At the Jaz Neo Saraya Palms Hotel, you can pay using Visa and American Express.

What kinds of rooms does the 4-star Jaz Neo Saraya Palms Hotel offer?

The 4-star Jaz Neo Saraya Palms Hotel offers such room types as Two-Bedroom Suite, Queen Studio, and Three-Bedroom Suite.

Is the Hurghada hotel equipped with amenities for persons with disabilities?

Yes, the Hurghada hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.

Which facilities are provided in the hotel?

Top locations of the hotel include a convenience store and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.