Jaz Neo Saraya Palms, Hurghada ⇒ Browse rooms, reviews & rates for 2026

Name: Jaz Neo Saraya Palms, Hurghada
Address: Madinat Makadi, Hurghada, Red Sea Governorate
Price range: US$105+
Rating: 8.5

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Jaz Neo Saraya Palms Hotel Hurghada Exterior photo

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Key details

About the Hotel

Madinat Makadi, Hurghada

Close to Makadi Beach

Great

8.5

9.1

/10

4.8

Loved by Jaz Neo Saraya Palms guests

Attentive staff

Delicious meals

Spacious rooms

Beautiful gardens

"We arrived at the hotel at 9:30 and we were offered the bracelets right away that allowed us to use the facilities."

Khaled A from Canada

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"The rooms were very big, comfortable and clean, the garden (with two pools) is beautiful and there is a golf course behind it."

Nevenac from Serbia

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5-Star All-Inclusive Beachfront Resort in Hurghada

Location

Jaz Neo Saraya Palms is situated directly on the shores of the Red Sea in Hurghada, offering a picturesque beachfront experience. The hotel is located within a short distance from popular attractions such as Makadi Water World and Senzo Mall. Its prime location makes it convenient for guests seeking both relaxation and adventure.

Rooms

The hotel offers a variety of 325 rooms and suites, all equipped with modern amenities and private balconies. Guests can choose from family rooms accommodating up to four, as well as deluxe options with stunning sea views. Each room includes a mini-bar and complimentary toiletries for added comfort.

Dining

Dining at Jaz Neo Saraya Palms includes a selection of seven restaurants and bars, catering to an array of culinary preferences. The main restaurant serves international cuisine in a buffet style, while specialty restaurants offer à la carte options featuring Italian and Asian dishes. Guests can unwind at the vibrant beach bar for cocktails and snacks.

Wellness

The hotel's wellness center features a comprehensive spa offering various treatments including massages and beauty therapies. Guests can also utilize the on-site fitness center for their exercise routines. A large outdoor pool along with a children's pool provides options for swimming and relaxation.

Entertainment

Jaz Neo Saraya Palms provides diverse entertainment options, including live music and themed shows throughout the week. The hotel offers an animation team that organizes activities for both adults and children, ensuring an enjoyable stay for all guests. Additionally, a dedicated kids' club keeps younger visitors engaged with various activities.

Highlights

Location: Red Sea beachfront

Rooms: 325 rooms and suites

Dining: Seven restaurants and bars

Wellness: Comprehensive spa

Entertainment: Live music and themed shows

Must-do experiences

Dine on fresh fish at Abu Ashara fish market in Hurghada.
Visit the Hurghada Marina for vibrant cafes and stunning sunset views.
Explore the local underwater world at the Giftun Islands beach.
Discover local art at the Hurghada Museum and learn its rich history.
Try traditional koshari at the popular Ali Baba restaurant nearby.

Location: Great

8.5/10Review score

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Highlights from guests

Children's AmenitiesWater Park Fun

The aqua park was very nice and safe. My children spent hours enjoying the slides and pools.

David from Canada

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Room FeaturesApartment Bliss

The rooms are spacious, like apartments, complete with kitchens, separate bedrooms, and large balconies. It felt like a home away from home.

Emily from Australia

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DiningTasty Variety

The food was great with lots of vegetarian options. Every day the main dining room was tasty, different and very healthy.

Hans from Netherlands

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Spa & LeisurePeaceful Pools

Two pools, very clean and well maintained, offered a calm and private space for relaxing swims and sunbathing.

Sarah from United Kingdom

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Select your room type

Jaz Neo Saraya Palms offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite Queen or Twin Bed– Garden view
2 persons
160 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Studio Queen Bed
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Three-Bedroom Suite Queen Twin Bed– Garden view
2 persons
275 sq. feet
2 Queen Size Beds
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Jaz Neo Saraya Palms offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Coffee shop

Sports & Fitness

Badminton
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Children

Cots
Children's buffet
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Garden area
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Dining Onsite

At Jaz Neo Saraya Palms, dining options invite guests to indulge in delightful culinary experiences. Featured is the Shams Main Restaurant, serving an international buffet where families can gather and share flavorful meals in a warm atmosphere. For refreshing drinks, the central pool bar enhances relaxation by the outdoor pool and water park.

Jaz Neo Saraya Palms Hotel Hurghada Restaurant photo

Shams Main Restaurant

International buffet

Ambiance

Family-friendly and traditional setting, ideal for leisurely family meals

Key Offerings

An extensive selection of international dishes, accommodating dairy-free preferences, with an inviting atmosphere perfect for breakfast, lunch, and dinner.

Reservation

Open for breakfast, lunch, and dinner

Jaz Neo Saraya Palms Location

Madinat Makadi, Hurghada

Explore Hurghada

Local Highlights

Makadi Bay

9 minutes' walk

A pristine stretch of coastline, perfect for sunbathing and swimming in crystal-clear waters.

Makadi Water World

5 minutes' drive

A thrilling water park offering various slides and attractions, ideal for families seeking fun in the sun.

Madinat Makadi Golf Resort

15 minutes' walk

A beautifully designed golf course set against stunning landscapes, great for golfers of all skill levels.

Subaqua Dive Centre Sunrise

5 minutes' drive

Diving excursions tailored for all experience levels, offering a chance to explore colorful underwater life.

Hurghada Equestrian

30 minutes' drive

Horseback riding adventures in beautiful surroundings, great for relaxation and nature lovers.

The Grill Restaurant

5 minutes' walk

Casual dining with grilled specialties and a relaxed atmosphere, known for its fresh ingredients.

Nino's Restaurant

5 minutes' walk

An Italian eatery offering delicious pasta and pizza, perfect for families and casual dining.

Theatre

9 minutes' walk

A vibrant venue for various shows and performances, offering entertainment for all ages.

Disco

5 minutes' drive

A lively nightlife spot featuring music and dancing, perfect for guests looking to enjoy the night out.

Getting around

City Centre
Hurghada 47 min · 19.1 mi
Airports
Hurghada International (HRG) 49 min · 20.3 mi
Sharm el-Sheikh International (SSH) 1185 min · 490.6 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Jaz Neo Saraya Palms provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

German, Arabic

Year renovated:

2012

Number of rooms:

102

Former name

Iberotel

Reviews and Ratings

Feedback about Jaz Neo Saraya Palms from previous guests about their experience.

Review score

Based on 747 verified reviews

9.2 /10

Perfect

94 %

Recommend

Breakfast

9.0/10

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.5/10

Free WiFi

8.9/10

Location

8.5/10

Paid Wi-Fi

8.3/10

Staff

9.0/10

Value for money

8.5/10

Pros

Spacious suites

Helpful staff

Clean pools

Included water park

Cons

Far beach

Poor food variety

Unrenovated rooms

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FAQs

About Jaz Neo Saraya Palms

What is the closest airport to the 4-star Jaz Neo Saraya Palms Hotel?

Hurghada International airport is located within a 41-minute drive (35 km) from the 4-star Jaz Neo Saraya Palms Hotel.

Should we expect an airport shuttle to bring us to the Jaz Neo Saraya Palms Hotel?

Bus shuttle which will take you to the Jaz Neo Saraya Palms Hotel with a 41-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can I leave my car in Jaz Neo Saraya Palms Hotel parking lot for free?

Yes, Jaz Neo Saraya Palms Hotel provides parking spaces for free.

What payment methods are available in the Jaz Neo Saraya Palms Hotel?

At the Jaz Neo Saraya Palms Hotel, you can pay using Visa and American Express.

What kinds of rooms does the 4-star Jaz Neo Saraya Palms Hotel offer?

The 4-star Jaz Neo Saraya Palms Hotel offers such room types as Two-Bedroom Suite, Queen Studio, and Three-Bedroom Suite.

Is the Hurghada hotel equipped with amenities for persons with disabilities?

Yes, the Hurghada hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.

Which facilities are provided in the hotel?

Top locations of the hotel include a convenience store and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.