Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)
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Key details
About the Hotel
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
-
Close to Alcala Beach
Great
8.3
7.9
/10
4.2
4.1
/5
Loved by Gran Melia Palacio De Isora Resort & Spa guests
High quality finishes
Impeccably maintained grounds
Polite staff
Amazing mousse cake
Great spread of food
Clean rooms
"Worth coming for the salt water infinity pool alone."
Olivia from United Kingdom
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"The huge balcony next to the ocean club restaurant was amazing."
Lisa
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"Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool."
Nimalan
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Location
Gran Meliá Palacio de Isora is situated along the shores of the Atlantic Ocean, at the foot of Mount Teide in Tenerife. This prime location provides guests with a scenic backdrop of both ocean and mountain views. Direct beach access allows for endless days of sun and sea enjoyment.
Rooms
The hotel offers a variety of room options, including the expansive RedLevel Villa with Private Pool, featuring a 600m² outdoor space, private heated pool, and a large loft-style room. Each room integrates modern comforts with stunning views, such as the Deluxe Room Ocean Front View with panoramic Atlantic perspectives. Families can choose the Two-Bedroom Master Suite, providing a living area and two bathrooms for added convenience.
Wellness
YHI Spa spans 2000 m², offering a comprehensive wellness experience designed to restore balance and promote relaxation. Guests can access a thermal circuit, various treatments, and specialized wellness packages. The spa incorporates Clarins products for luxurious treatments that enhance overall well-being.
Dining
The hotel hosts a range of dining options, including La Terrasse by Jorge Peñate, an ideal spot for gourmet meals with sunset views. Dining specialties include Mediterranean cuisine at Oasis and Asian dishes at Nami Asian Bistro. Guests can also enjoy light meals at the Areia Beach Bar, combining beachside relaxation with quality dining.
Family-Friendly Amenities
Gran Meliá Palacio de Isora provides family-oriented accommodations, such as the Deluxe Family room, designed to cater to all ages. The hotel also features a kids club where children can engage in supervised activities throughout the day. Additionally, the property includes a pool with slides to enhance family fun.
Highlights
Location: Beachfront hotel with magnificent views of the Atlantic Ocean and Mount Teide
Infinity Pool: The longest salt-water pool in the whole of Europe
Dining: Gourmet cuisine at La Terrasse by Jorge Peñate
Wellness: YHI Spa with Clarins products
Events: 2000m2 of meeting space with natural light
Must-do experiences
Savor fresh seafood at El Taller in Alcala for a local meal.
Visit the hidden black sand beach at Playa de la Arena nearby.
Explore the stunning landscapes at Los Gigantes Cliffs for views.
Don't miss the Saturday market in Alcala for local crafts and food.
Experience Canarian culture at the nearby Guía de Isora festival.
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Select your room type
Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family
2 persons
585 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Suite
2 persons
840 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Two-Bedroom Master Suite
2 persons
1425 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Room
2 persons
585 sq. feet
2 Single beds
Shower
Bathtub
room details
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Facilities
Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.7/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Hiking
Cycling
Tennis court
Golf course
Table tennis
Archery
Sports trainer
Aerobics
Guest Parking
Electric kettle
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Bedroom
Pillow menu
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
At Gran Melia Palacio De Isora Resort & Spa, dining transcends the ordinary with a diverse array of international cuisines, set against the breathtaking backdrop of beautiful tropical gardens and stunning infinity pools. Each restaurant offers a unique ambiance, inviting guests to indulge in authentic flavors and culinary creativity.
Pangea Food Market
International buffet with vegetarian and gluten-free options
Ambiance
Family-friendly and modern, perfect for all ages
Key Offerings
A vibrant food market experience showcasing diverse culinary traditions; ideal for breakfast, lunch, and dinner.
Reservation
no
07:00 - 10:30 & 18:30 - 22:00 daily
Nami Asian Bistro
Asian fusion featuring Chinese, Indian, Japanese, and Thai dishes
Ambiance
Sleek and modern, perfect for an adventurous evening out
Key Offerings
A tantalizing range of Asian dishes, providing an exciting dinner venue for culinary explorers.
Reservation
no
Dinner only
Oasis Mediterranean
Mediterranean and Spanish
Ambiance
Family-friendly with a modern feel, enhances communal dining
Key Offerings
Enjoy delicious Mediterranean dishes while surrounded by lush greenery, making lunchtime and evening meals a treat.
Reservation
no
Lunch and Dinner
Agave
Mexican
Ambiance
Modern and family-friendly, designed for vibrant gatherings
Key Offerings
Savor authentic Mexican tacos and other specialties in an inviting outdoor setting near the infinity pool.
Reservation
no
Lunch and Dinner
L'Olio Trattoria & Pizza Bar
Italian, specializing in pizza
Ambiance
Family-friendly with a warm and modern atmosphere, ideal for casual dining
Key Offerings
Delight in Italian classics and hand-tossed pizzas, perfect for sharing with loved ones during dinner.
Reservation
no
Dinner only
Dúo Steakhouse
Steakhouse
Ambiance
Modern without specific thematic decor, focusing on quality meals
Key Offerings
Specializing in premium cuts of meat for dinner, making it a great choice for steak lovers.
Reservation
no
18:00 - 21:30 daily
Gran Melia Palacio De Isora Resort & Spa Location
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
Map view
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
City landmarks
Square
Playa de Alcala
2300 ft
Landmark
Punta de Alcala
3100 ft
Landmark
Alcala Beach
2400 ft
Nature reserve
Charco Alcala
2500 ft
Landmark
Punta Blanca
5000 ft
Bay
Callao Chico
1.1
mi
Beach
Arena Beach
1.8
mi
Beach
Playa de los Gigantes
3.0
mi
Landmark
Cueva Del Polvo
1.5
mi
Landmark
El Mirador Archipenque
2.5
mi
Landmark
Urban Gym Maspalomas Athletic Center
1.8
mi
Landmark
Cueva la Vaca
1.8
mi
Landmark
Parroquia San Juan Bautista
1.8
mi
Beach
Playa San Juan
2.0
mi
Night club
Discoteca El Granero
1.9
mi
Winery
Restaurante Flor del Drago
1.9
mi
Landmark
Los Gigantes
2.6
mi
Landmark
Horno de cal
2.1
mi
Landmark
Escultura Alcaravan
2.1
mi
Square
Plaza Publica de Puerto de Santiago
2.2
mi
Museum
Museo del Pescador
2.3
mi
Beach
Playa Chica
2.4
mi
Landmark
Vigilia Park Apartments
2.5
mi
Landmark
Playa de Santiago
2.4
mi
Landmark
Sable tenerife
2.4
mi
Landmark
Gomera
2.4
mi
Landmark
Charco del Tancon
2.6
mi
Landmark
Mora Club la Noche
2.5
mi
Landmark
Shopping Center
2.5
mi
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Tres Raices Alcala S.l
1300 ft
Calle los Chorrillos 12
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala
Explore Alcala (Tenerife)
Explore Surroundings
Top Attractions
Activities
Dining
Entertainment
Playa de Alcala
9 minutes' walk
A serene beach known for its clear waters and family-friendly atmosphere, perfect for sunbathing and swimming.
Charco Alcala
9 minutes' walk
Natural rock pools ideal for swimming and relaxing, great for families with children looking to explore.
Punta Blanca
5 minutes' drive
A scenic viewpoint offering stunning ocean vistas, perfect for photography and a peaceful escape.
Water Sports at Playa de Alcala
9 minutes' walk
Various water sports available such as snorkeling and kayaking, with rental services nearby for convenience.
Hiking at Cueva El Tancon
5 minutes' drive
A hiking route offering a mix of stunning views and natural caves, great for adventure enthusiasts.
La Querencia De Domingo
4 minutes' walk
Local cuisine in a cozy setting, known for its fresh seafood dishes. Reservations recommended.
Tres Raices Alcala S.l
5 minutes' walk
Charming restaurant offering traditional Spanish tapas with a relaxed atmosphere and vegetarian options.
Discoteca El Granero
10 minutes' drive
A lively nightclub featuring weekly DJ events and dance nights, popular among both locals and visitors.
Plaza Publica de Puerto de Santiago
10 minutes' drive
A town square hosting occasional events and concerts, perfect for family-friendly outings and enjoying local culture.
Getting around
City Centre
Alcala (Tenerife)9 min
·
2300 ft
Airports
Tenerife Sur (TFS)57 min
·
23.2
mi
La Gomera (GMZ)150 min
·
62.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
716
Former name
gran melia tenerife
Reviews and Ratings
Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Gran Melia Palacio De Isora for its beautiful central plaza and spacious rooms, some of which offer stunning sea views and overlook Gomera island. The breakfast buffet is often mentioned as excellent, and lunch at the Agave Restaurant is considered an exceptional experience with special mentions for its service.
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Review score
Based on 1556 verified reviews
7.9/10
Very good
74%
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Paid Wi-Fi
6.6/10
Value for money
7.5/10
Pros
Spacious rooms
Friendly staff
Excellent breakfast
Cons
Expensive drinks
Restaurant reservations
Guest reviews
based on 1556 reviews
7.9/10
based on 1617 reviews
8.3/10
juliet from united kingdom
Couple
deluxe room
4 nights in November 2025
|
Reviewed:February 06, 2026
6/10
mixed experience with some disappointments
relaxing poolspoor food qualitylong queue
the pools were nice enough and provided some relaxation .
the food quality was disappointing, particularly at the main buffet restaurant. there was a queue to enter the breakfast buffet each morning, a long wait that i found unacceptable at this price point. my request for a tennis lesson felt difficult to arrange as i was passed between reception and the sports center with no clear help..
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Simon from United Kingdom
Couple
Deluxe Room
5 nights in November 2025
|
Reviewed:February 02, 2026
8.7/10
relaxing stay
easy accessdelicious fruitsfriendly staff
the hotel offered easy access to the beach promenade.. a real plus! our partial sea view room was great. i found the buffet's selection of fruits and cheeses especially delicious. the staff was also very friendly.
Red level snacks lacked vegan options. That limited daytime choices.
Rooms
9/10
our beautiful room included a partial sea view. the views stretched across to the water. i noticed the room was cleaned daily, with fresh towels provided, thanks to the polite and efficient cleaners.
Location
8/10
the hotel boasts a huge and gorgeous area.. it is located close to the beach promenade, convenient for walks. several excellent restaurants are near. access to the walkway in front of the beach is great for long walks and scenery changes.
Facilities
9/10
the saltwater infinity pool was amazing. the hotel complex includes multiple pools, a gym, and nightly entertainment. the gym has a good selection of equipment.. this includes treadmills and stationary bikes. there is also a clarins spa.
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Camila from United States
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:December 28, 2025
9/10
green landscapesbreakfast valuemodern gym
The outdoor areas had lush, green landscapes. I found the breakfast buffet offered great value for money, as it had a large variety of food options. The gym was modern and well-kept, useful.
I noticed some slight damage to the curtains, and a missing outdoor table in my room.
The hotel. Every staff member was helpful so i felt welcomed. I liked the heated pools especially the Infinite one and the beautiful green space. The king size bed was comfortable and the room had lots of tea and coffee.
I encountered limited availability at the hotel restaurants. It was sometimes challenging to book a table. This made planning dinners slightly difficult. I had to explore dining options outside the hotel more often than I preferred.
Location
8/10
The hotel is quiet and offers limited nearby attractions. Some basic restaurants with good local food are available. A taxi ride from South Tenerife airport is around €65.
Dining
9/10
Breakfast included many choices. Extensive cheese boards are featured at dinner. The hotel offers Italian and Asian restaurants easily booked through the app.
Facilities
10/10
The pools and gardens are lovely. Three heated pools are available . The hotel includes a gym with free water and apples.
Service
10/10
The staff are polite and accommodating. They address requests with attentiveness. Specific team members were helpful ambassadors for the company, especially Jorges and Rosa.
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joshua from canada
Family with children
deluxe room
5 nights in October 2025
|
Reviewed:December 09, 2025
9/10
charmed by this resort
menu selectionexcellent breakfastpolite staffsizable plaza
I found several restaurants with varied menus. the breakfast buffet was excellent. The staff were polite! the hotel has a sizable central plaza. the taxi fare from tenerife south airport was about €65.
the adult pool sunloungers were a tad uncomfortable. not a big deal!
Dining
9/10
the buffet had delicious fruits and a generous selection of cheeses. many other options! i really liked that. the choice and quality seemed consistently high, offering something for everyone at each meal.
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Anthony from United Kingdom
Family with children
deluxe room
5 nights in November 2025
|
Reviewed:December 07, 2025
6/10
adequate stay with some disappointments
nice poolscold buffetpainful entertainment
The pools were a highlight. They were nice and offered good relaxation opportunities.
The food quality was inconsistent. Sometimes, it was alright (i liked the steakhouse), but the buffet was often cold. evening entertainment was a mixed bag, with some nights being painful. One dj sounded like a 'wounded animal'.
this hotel is large and well maintained the rooms and common areas are clean i enjoyed having access to four swimming pools some of which were heated it was a real treat to have breakfast outdoors the staff was always friendly and helpful i also appreciated the direct access to the seaside promenade. the several shops inside made it easy to grab a quick gift.
i noticed the gym seemed a little small considering the size of the hotel and the number of guests staying there. it did get crowded at times.
Dining
9/10
i experienced diverse culinary options with multiple restaurants available and having breakfast outside was a delight the food selection included fresh fish and crabs which were particularly excellent. the reach breakfast offers great choices till 11am.
Service
9/10
the staff demonstrated attentiveness and professionalism throughout the hotel i found them to be helpful with requests the reception staff was particularly useful in providing information and addressing any queries i had. their cordiality definitely contributed to a wonderful stay.
Location
10/10
the hotel enjoys a prime location providing direct access to the promenade and the sunny side of the island i appreciated being near the adult pool away from the main kids area this positioning allowed for a quieter and more relaxing experience.
Facilities
9/10
the hotel boasts beautiful pools including adult-only options and quiet zones providing a tranquil experience i enjoyed the gym and the evening music events created a great atmosphere throughout the premises the pools are nice and well maintained.
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FAQs
About Gran Melia Palacio De Isora Resort & Spa
What is the distance from Gran Melia Palacio De Isora Resort & Spa to Tenerife Sur Airport?
The hotel is located 40 km from Tenerife Sur Airport.
What time is check-in and check-out at Gran Melia Palacio De Isora Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
Does Gran Melia Palacio De Isora Resort & Spa offer on-site parking?
Yes, there is private parking available on-site for 10 EUR per day.
What dining options are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel features 7 on-site restaurants including Mediterranean, Italian, Japanese, and an international buffet.
Are there any activities for children at Gran Melia Palacio De Isora Resort & Spa?
The hotel offers a kids' club, children's pool with slides, and a play area for children's entertainment.
What wellness facilities are provided at Gran Melia Palacio De Isora Resort & Spa?
Guests can enjoy a full-service spa, thermal circuit, massage services, and beauty treatments.
What room amenities are available at Gran Melia Palacio De Isora Resort & Spa?
Rooms include air conditioning, flat-screen TVs, minibars, and private terraces with ocean or garden views.
Is there an adults-only area at Gran Melia Palacio De Isora Resort & Spa?
Yes, the hotel features dedicated adult-only relaxation areas, including swimming pools.
Which language do staff members at Gran Melia Palacio De Isora Resort & Spa speak?
The staff speaks several languages, including English and Spanish.
What recreational activities are available at Gran Melia Palacio De Isora Resort & Spa?
Recreational activities include tennis, archery, golf, hiking, cycling, and a game room.
What are the nearby dining options from Gran Melia Palacio De Isora Resort & Spa?
Nearby restaurants include La Querencia De Domingo (0.5 km), Chamayda (0.5 km), and Restaurante Muelle Viejo (0.5 km).
Is breakfast available at Gran Melia Palacio De Isora Resort & Spa?
Yes, breakfast is available for an additional charge of 25 EUR.
What is the unique feature of the swimming pool at Gran Melia Palacio De Isora Resort & Spa?
The hotel boasts Europe's longest saltwater infinity pool with a hydromassage area.