What is the check-in and check-out policy at Banff Caribou Lodge And Spa?
Check-in is at 16:00 and check-out is by 11:00.
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Banff Caribou Lodge And Spa, Banff
Pay on our site
up to 10% less
than on Booking.com
Key details
About the Hotel
521 Banff Avenue, Banff, T1L1B1,
- Steps from the Whyte Museum of the Canadian Rockies
Great
8.0
8.3
3.8
3.8
4-star mountain lodge with spa in Banff
Amenities
Banff Caribou Lodge and Spa offers a variety of amenities including a
Rooms
The hotel presents 184 guest rooms and suites equipped with rustic décor and modern conveniences. Rooms offer
Location
Located within the scenic
Wellness
The onsite spa offers a
Dining
The restaurant at Banff Caribou Lodge serves meals prepared with
Highlights
Location: Short drive to Banff Ski Resort
Amenities: Heated indoor pool & outdoor hot tub
Dining: Restaurant with local ingredients
Wellness: Full-service spa with treatment options
Must-do experiences
- Hike the Tunnel Mountain Trail for stunning views of Banff.
- Sample elk burger at the Bear Street Tavern for local flavor.
- Visit the Banff Park Museum for rich natural history exhibits.
- Stroll through the Banff Farmers Market on Wednesdays for local goods.
- Relax at the Banff Upper Hot Springs for a rejuvenating soak.
Select your room type
Banff Caribou Lodge And Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room2 persons28 sq. feet2 Double bedsBathtubHeatingroom details
Standard King Room2 persons28 sq. feet1 King-size bedBathtubHeatingroom details- Standard Two Queen Room2 persons28 sq. feet2 Double bedsBathtubHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Banff Caribou Lodge And Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
- Yoga class
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Full body massage
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Banff Caribou Lodge And Spa, dining options are thoughtfully crafted to cater to diverse tastes, featuring American classics in a family-friendly environment. Guests can indulge in a hearty breakfast or a satisfying dinner at The Keg Steakhouse & Bar, all while being conveniently located within walking distance of downtown Banff.
Banff Caribou Lodge And Spa Location
521 Banff Avenue, Banff, T1L1B1,
Explore Banff
Explore Banff
Whyte Museum of the Canadian Rockies
18 minutes' walk
Cultural exhibits highlight the region's art and history. Unique artifacts and guided tours enrich the visitor experience.
Banff Park Museum National Historic Site
20 minutes' walk
Historic museum featuring original artifacts showcasing the natural history of the Rockies. Insightful guided tours available.
Lake Minnewanka
20 minutes' walk
Stunning glacial lake with scenic views. Offers boat rentals and picnic areas for a perfect day outdoors.
Canada House Art Gallery
16 minutes' walk
Art gallery featuring contemporary works by Canadian artists. Unique exhibits change frequently, showcasing local talent.
Hiking Trails
5 minutes' drive
Numerous scenic hiking trails start nearby, perfect for outdoor enthusiasts. Seasonal guidance available.
Banff Spa
5 minutes' drive
Relaxing wellness option featuring various spa treatments. Ideal for unwinding after mountain adventures.
Skiing at Mount Norquay
6 minutes' drive
Thrill-seekers enjoy skiing or snowboarding at nearby Mount Norquay. Rentals available at the hill during winter months.
The Beaver Bar
5 minutes' walk
Casual bar atmosphere with Canadian comfort food. Famous for its burgers and local craft beers.
Buffalo Mountain Cafe
15 minutes' walk
Cozy atmosphere offering delicious breakfast and lunch options. Popular for its homemade pastries.
Banff Edo
13 minutes' walk
Sushi and Japanese dishes in a contemporary setting. Vegetarian options available; reservations recommended.
Banff Centre for Arts and Creativity
25 minutes' walk
Cultural hub featuring concerts, workshops, and art shows. Offers diverse programming year-round.
Live Music at The Banff Inn
10 minutes' walk
Local venue featuring live music events; popular for its vibrant atmosphere. Family-friendly entertainment options available.
Getting around
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Japanese
Year renovated:
2006
Number of floors:
4
Number of rooms:
77
Reviews and Ratings
Feedback about Banff Caribou Lodge And Spa from previous guests about their experience.
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Pros
Clean rooms
Friendly staff
Hot pool
Cons
Worn mattresses
Guest reviewsbased on 1866 reviews
David from United Kingdom
Couple
superior king room
3 nights in November 2025
|
Reviewed: February 14, 2026
8.7/10
a haven of tranquility
friendly staff warm smile convenient location ample space
the staff greeted everyone with warm smiles and attentive service. the on-site laundry with books and a couch was especially appreciated, giving me a chance to relax while waiting. i also found the hotel's location quite convenient, with access to nearby attractions. the generously sized rooms offered plenty of space to unwind after a day of exploring.
i noticed the gym could use a few more equipment options to provide a more comprehensive workout experience.
Rooms
9/10
The superior king room features a comfortable king bed, a seating area with plush armchairs, and a work desk perfect for catching up on emails. The spacious bathroom includes a rainfall shower and premium toiletries.
Dining
8/10
The on-site restaurant features large windows overlooking a lovely square, with a picturesque setting for a meal. Breakfast includes a selection of pastries, fresh fruit, and hot dishes like scrambled eggs and bacon.
Facilities
9/10
The hotel provides complimentary underground parking. The large hot tub on the premises offers a relaxing experience after a day of activities. The ski shuttles stop right outside the hotel.
0 Helpful
|
frederic from france
Single
standard king room
3 nights in November 2025
|
Reviewed: February 05, 2026
7/10
helpful staff delicious meal dated room worn furniture
the staff was helpful with directions. free parking was a definite plus as parking can be expensive. the restaurant served delicious meals!!! the beds were comfortable.
the lack of air conditioning made the room stuffy. i found the room to be somewhat dated and in need of a refurbishment. the furniture looked worn, not ideal. there was some noise from other guests .
0 Helpful
Grayson from Canada
Family with children
standard king room
3 nights in October 2025
|
Reviewed: January 08, 2026
7/10
generally positive stay
convenient location friendly staff good breakfast slow check-in no upgrade no air conditioning
i stayed for a few nights and the location was very convenient. it was easy to get around. the staff were also quite friendly. the breakfast buffet at the keg was a highlight (especially the pancakes!).
check-in took a while because the front desk agent had trouble finding my reservation. even with my id, it took a long time. i declined their offer to upgrade me to a suite. my room did not have air conditioning, which i didn't expect.
0 Helpful
Stella from Germany
Family with children
Superior Two Queen Room
3 nights in November 2025
|
Reviewed: December 18, 2025
8.8/10
Excellent Stay, Repeat Guest's Perspective
maintained rooms great service complimentary bus passes
The staff provided excellent service in all areas. I noticed the rooms were well-kept. The restaurant offered a great dining experience. I appreciated the complimentary bus passes, made getting around the area simple.
The room size felt a bit small, making it difficult to work comfortably.
Service
9/10
The front desk offered friendly assistance. They facilitated a quick check-in and check-out. I observed staff readily available to answer questions and provide directions. Their attentiveness contributed positively to my stay.
Location
10/10
The location provides convenient access to downtown. A bus stop near the premises allows for easy transportation. I could easily walk to various shops and restaurants, which enhanced the overall experience.
Dining
8/10
The Keg restaurant is located on site. It provides a convenient dining option. I saw that they offered breakfast. The availability of an on-site restaurant adds significant value seeking easy meals.
Rooms
8/10
The room had two queen beds. The bathroom included standard amenities. I found that the room was acceptably clean and well-kept, despite the minor size issue, we loved it.
Facilities
9/10
The hotel provides a spa and a fitness room. I appreciated the availability of underground parking. It ensures vehicles are protected from the elements, but the view was amazing!
0 Helpful
|
Mia from Germany
Family with children
Superior King Room
3 nights in June 2025
|
Reviewed: August 03, 2025
7/10
convenient dining front desk staff complimentary parking uncomfortable pillows air conditioning warm room
I appreciated the convenient dining at The Keg. It is located inside the hotel. I found the front desk staff to be very cute. Complimentary parking was REALLY appreciated.
The pillows were also very uncomfortable. There was no air conditioning in the rooms. I had to have the window open. The room was still super warm.
0 Helpful
Show more reviews
FAQs
About Banff Caribou Lodge And Spa
How far is Banff Caribou Lodge And Spa from Banff Gondola?
The hotel is located 6 km from Banff Gondola.
What amenities are available in the rooms at Banff Caribou Lodge And Spa?
Rooms are equipped with flat-screen TVs, mini-fridges, in-room safes, and complimentary Wi-Fi.
Is there an on-site restaurant at Banff Caribou Lodge And Spa?
The Keg Steakhouse and Bar is on-site, serving dinner and drinks.
Are there any nearby restaurants to Banff Caribou Lodge And Spa?
Nearby options include Chili's Grill and Bar (0.5 km), Carlito's Pizzaria (0.5 km), and The Beaver Bar (0.5 km).
What fitness facilities does Banff Caribou Lodge And Spa offer?
The hotel features a fitness centre, indoor heated pool, hot tub, and yoga classes.
What spa services are available at Banff Caribou Lodge And Spa?
The Red Earth Spa offers a variety of treatments including massages, facials, and hydrotherapy.
How far is Banff Caribou Lodge And Spa from Downtown Banff?
The hotel is a 10-minute walk from the shops and restaurants in Downtown Banff.
Is parking available at Banff Caribou Lodge And Spa?
Free private parking is available on-site without the need for a reservation.
What are the popular attractions near Banff Caribou Lodge And Spa?
Popular attractions include Banff National Park and Lake Minnewanka, which are within a short driving distance.
Can guests access public transportation from Banff Caribou Lodge And Spa?
Guests receive complimentary passes for the Banff transit system.
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