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Surabaya
The Westin Surabaya
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75 photos
The Westin Surabaya Hotel Exterior photo The photo shows a modern, expansive resort complex at dusk, reflected in a calm body of water in the foreground. The sky is a deep blue, transitioning to lighter hues near the horizon where the sun has set. Dominating the scene are several tall, slThe Westin Surabaya Hotel Interior photo The photo shows a modern residential complex with two tall, sleek apartment buildings. The buildings are primarily a deep blue with white accents, featuring numerous windows that reflect the clear, bright sky dotted with a few wispy clouds. In the The Westin Surabaya Hotel Interior photo The photo shows a luxurious and modern hotel lobby with stunning panoramic city views. The space is bathed in a soft, warm light, emanating from recessed ceiling lights and a small table lamp on a coffee table. In the foreground, there are two comf

The Westin Surabaya, Surabaya

Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From$118 /night
Check-in
25Jul
Check-out
26Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216
-
Next to Pakuwon Mall
Perfect
9.4
9.8
/10
5.0
4.8
/5

Loved by The Westin Surabaya guests

Spacious rooms
Attentive staff
Delicious cuisine
High-quality amenities
Perfect cleanliness
"Location is connected to one of the biggest shopping mall in the city."
Johan from Indonesia
read full review
"Excellent room with extraordinary bedding selection, which was really soft, clean, and warm."
balqis k from Indonesia
read full review
"The rooms were big, clean and very modern."
Cynthia
read full review

5-star luxury urban retreat in Surabaya

Amenities

The Westin Surabaya offers a Grand Pool Complex featuring a pool bar and a swim-up area for relaxation. The hotel houses an extensive variety of dining options, including the sophisticated Seasonal Tastes and the award-winning Italian restaurant, Paprika. Guests can experience the entertainment lounge, where live music creates a lively atmosphere.

Rooms

Accommodations at The Westin Surabaya consist of 200 rooms, all with panoramic city views. Each room is equipped with the signature Westin Heavenly Bed(R) to ensure restorative sleep. Guests can enjoy premium amenities, including spacious marble bathrooms with rain showers.

Location

Located in the heart of Surabaya, the hotel provides easy access to major attractions and shopping centers. The Surabaya Zoo and Tunjungan Plaza are just a short drive away. Guests can explore local cuisine at nearby popular restaurants within walking distance.

Wellness

The hotel features a Wellbeing Center offering state-of-the-art fitness equipment and health-focused classes. Guests can rejuvenate at the Heavenly Spa by Westin(TM), which provides a selection of signature treatments. Personal trainers are available to help with fitness goals.

Business

With over 2,400 square meters of flexible meeting space, The Westin Surabaya can accommodate corporate events and social gatherings. The hotel offers the latest audiovisual technology in its meeting rooms. A dedicated business center provides essential services for business travelers.

Highlights

Location: Heart of Surabaya with easy access to attractions

Rooms: 200 rooms with panoramic city views

Dining: Award-winning Italian restaurant, Paprika

Wellness: Heavenly Spa by Westin(TM) and Wellbeing Center

Business: 2,400 square meters of flexible meeting space

Must-do experiences

  • Visit Taman Safari Indonesia for a unique wildlife experience.
  • Try Soto Ayam at Warung Taman near the hotel for authentic flavor.
  • Explore the vibrant Pasar Atom market for local crafts and snacks.
  • Don't miss the historic House of Sampoerna museum for culture and coffee.
  • Take a sunset stroll along Suramadu Bridge for stunning views.

Select your room type

The Westin Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Junior King Suite Club Lounge Access
    2 persons
    46 sq. feet
    1 King-size bed
    Air conditioning
    Coffee machine
    room details
    Westin Deluxe Guest room 2 Double
    2 persons
    39 sq. feet
    2 Single beds
    Air conditioning
    Shower
    room details
    Westin Deluxe Guest room 1 King
    2 persons
    39 sq. feet
    1 King-size bed
    Air conditioning
    Shower
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

The Westin Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At The Westin Surabaya, dining options cater to every palate, featuring a delightful mix of Asian and international cuisines. From the serene embrace of Magnolia Restaurant to the elevated enjoyment at Sky Lounge, each spot invites guests to indulge in a unique culinary landscape enriched by local flavors and stunning city views.
The Westin Surabaya Hotel Restaurant photo The photo shows a family of three enjoying a meal at a round table in a bright, modern cafe or restaurant. The family consists of a mother, a father, and a young child. They are seated comfortably on chairs around the table, engaged in conversation a
The Westin Surabaya Hotel Restaurant photo The photo shows the grand entrance to a modern building, likely a hotel or upscale commercial space. The entrance is covered by a striking glass and steel canopy. The canopy features a complex network of angled steel beams supporting a translucent gl
The Westin Surabaya Hotel Restaurant photo The photo shows a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is expansive, with rows upon rows of round tables neatly arranged. Each table is covered with a white tablecloth and features a flora

Magnolia

American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, International
Ambiance
Modern with a touch of elegance
Key Offerings
Savor nutritious meals with an emphasis on variety, including Halal, vegetarian, vegan, and gluten-free dishes. Located among the highest restaurants in Surabaya, it provides a memorable dining experience from morning to night.
Reservation
no
06:00 - 22:00 daily

Sky Lounge

American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, European
Ambiance
Modern and Romantic with panoramic city views
Key Offerings
Relax during high tea, enjoy delightful cocktails, or indulge in a diverse menu featuring Halal, vegetarian, gluten-free, and dairy-free options. Guests have the pleasure of settling in at the highest bar in town while enjoying the sunset.
Reservation
recommended
11:00 - 23:30 daily

Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216
Explore Surabaya
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Pakuwon Mall
Pakuwon Mall
8 minutes' walk
A premier shopping destination featuring stylish boutiques, dining venues, and entertainment options like cinemas and family activities.
Supermall Pakuwon Indah
2 minutes' walk
A vibrant mall with various shops, eateries, and family-friendly attractions, perfect for a leisurely outing.
Lenmarc Mall
Lenmarc Mall
25 minutes' walk
Known for its diverse dining and shopping options, this mall features an exciting atmosphere and various entertainment facilities.
Surabaya Zoo
Surabaya Zoo
11 minutes' drive
One of the oldest zoos in Southeast Asia, the zoo houses a wide variety of species and offers a unique chance to engage with wildlife.
Shopping at Pakuwon Mall
8 minutes' walk
Experience a shopping spree at Pakuwon Mall with various retail shops, entertainment facilities, and eateries.
Visit The Oasis
9 minutes' walk
A serene park ideal for relaxation, ideal for solo travelers seeking peace or families for picnics and leisurely walks.
G Walk Night Market Surabaya
25 minutes' walk
A lively night market with food stalls, live music, and local crafts, perfect for those seeking an energetic evening.
Jong Java Indische Recipe
1 minute' walk
An Indonesian restaurant showcasing traditional flavors, featuring popular dishes like rendang and nasi goreng in a cozy atmosphere.
Hajime Ramen House
5 minutes' walk
A casual eatery known for its rich and authentic ramen, making it a great spot for noodle lovers seeking comfort food.
Yamagoya Ramen Supermall
3 minutes' walk
Offers a variety of ramen dishes with customizable toppings, perfect for guests looking for quick, satisfying meals.
XXI Cinema
10 minutes' walk
A modern cinema showcasing the latest film releases, ideal for families and couples looking to enjoy a movie night out.
Almaluna Bar and Resto
3 minutes' walk
A vibrant bar offering live music and a selection of drinks, creating a lively atmosphere perfect for after-work gatherings.
Getting around
  • City Centre
    Surabaya 12 min  ·  4.7 mi
  • Airports
    Juanda (SUB) 36 min  ·  14.9 mi
    Abdul Rachman Saleh (MLG) 133 min  ·  55.1 mi
  • Train
    Pasar Turi Train Station Surabaya 12 min  ·  4.7 mi
    Gubeng Train Station 14 min  ·  5.5 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242

Reviews and Ratings

Feedback about The Westin Surabaya from previous guests about their experience.
Review score
Based on 686 verified reviews
9.8 /10
Perfect
98 %
Recommend
Breakfast
8.8/10
Cleanliness
9.6/10
Comfort
9.4/10
Facilities
9.5/10
Free WiFi
9.4/10
Location
9.5/10
Paid Wi-Fi
7.0/10
Staff
9.7/10
Value for money
9.1/10
Pros
Clean rooms
Exceptional food
Outstanding hospitality
Attentive staff
Spacious rooms
Cons
Windy A/C
Guest reviews
based on 147 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About The Westin Surabaya
How far is The Westin Surabaya from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 28-minute drive.
What on-site dining options does The Westin Surabaya provide?
On-site dining includes Magnolia Restaurant serving international cuisine and a Sky Lounge for cocktails and snacks.
What are the check-in and check-out times at The Westin Surabaya?
Check-in is at 15:00 and check-out is by 12:00.
Is there a pool available at The Westin Surabaya?
The hotel features three outdoor swimming pools, including a dedicated children's pool.
Does The Westin Surabaya offer fitness facilities?
Guests can enjoy access to a fully equipped fitness centre.
How far is The Westin Surabaya from the city center?
The hotel is located in the heart of West Surabaya's bustling business district, approximately 11 km from the city center.
What types of amenities can guests expect in the rooms at The Westin Surabaya?
Rooms are equipped with air conditioning, a flat-screen TV, a kettle, a safety deposit box, and a private bathroom with complimentary toiletries.
What nearby restaurants are available for guests of The Westin Surabaya?
Nearby dining options include Depot Ama (0.5 km), Noodle House & Kitchen (0.5 km), and Hajime Ramen House (0.5 km).
Is airport shuttle service provided at The Westin Surabaya?
The hotel offers a paid airport shuttle service.
What services are available for business travelers at The Westin Surabaya?
The hotel features a business centre and meeting facilities for business travelers.
Does The Westin Surabaya provide any spa services?
Guests can benefit from spa treatments offered at the on-site Spa by L'Occitane.

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