Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
-
Close to Grahadi Building
Great
8.5
8.8
/10
4.4
4.6
/5
Loved by Sheraton Surabaya Hotel & Towers guests
Really good hospitality
Delicious breakfast
Amazing service
Helpful staff
"The hotel's location and its connectivity to Tunjungan Plaza allowed us to access shops easily without having to use ride-hailing."
family_ong_4 from Singapore
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"Functional rooms, size of gym and pool area are above my expectations."
Andreas from Switzerland
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"The Club Sheraton lounge was a nice touch"
Stewart from Australia
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Location
Sheraton Surabaya Hotel & Towers occupies a prime location in the city center, adjacent to Tunjungan Plaza Mall. The hotel is conveniently close to major shopping, corporate offices, and the convention center. Guests can explore cultural and religious landmarks such as the Monkasel Submarine Museum and Tugu Pahlawan Monument within a short distance.
Rooms
The hotel offers well-appointed rooms, all featuring Sheraton Signature Sleep Beds for restful nights. Each room includes marble baths equipped with pampering products and city center views for added relaxation. Room sizes cater to various needs, from solo travelers to families seeking space.
Dining
Kafe Bromo serves a diverse array of Indonesian, Asian, and Western cuisine, providing options for varied tastes. Guests can enjoy crafted cocktails and small bites at Kawi Lounge, featuring floor-to-ceiling windows with city views. La Patisserie offers freshly prepared pastries and coffee drinks, perfect for a sweet break.
Wellness
Sheraton Spa provides a range of relaxing treatments, allowing guests to unwind with soothing massages and access to a pampering jet pool. The outdoor swimming pool, along with a children's pool, caters to families and relaxation-seekers alike. A 24-hour fitness center is also available for those maintaining an active lifestyle.
Business Facilities
The hotel features expansive function rooms equipped with modern technology for successful business or social events. A full-service business center caters to all corporate needs, ensuring professionals are supported throughout their stay. The versatile space is suitable for meetings, conferences, and celebrations.
Highlights
Location: Adjacent to Tunjungan Plaza Mall .
Rooms: Sheraton Signature Sleep Beds and marble baths .
Dining: Kafe Bromo and La Patisserie .
Wellness: Sheraton Spa and outdoor swimming pool .
Business: Expansive function rooms with modern technology .
Must-do experiences
Savor Rawon at Warung Rawon Setan for an authentic taste.
Visit Tugu Pahlawan at dusk for stunning sunset views.
Explore the vibrant Jembatan Merah Market for local crafts.
Discover the unique artifacts at the Surabaya Museum.
Join a batik workshop to learn this traditional art form.
View all
Select your room type
Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Club King Room
2 persons
390 sq. feet
1 King-size bed
Shower
Bathtub
room details
Club Twin Room
2 persons
390 sq. feet
2 Single beds
Shower
Coffee machine
room details
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Facilities
Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.5/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Tennis court
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Children's pool
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Sheraton Surabaya Hotel & Towers offers a delightful range of dining experiences, blending local and international flavors in inviting settings. Guests can indulge in the vibrant atmosphere of Kafe Bromo, unwind at Kawi Lounge, or delight in the sweet offerings of La Patisserie, each promising a unique culinary adventure.
Kafe Bromo
Indonesian and Asian
Ambiance
Modern and family-friendly, featuring floor-to-ceiling windows with pool and garden views.
Key Offerings
A diverse menu that showcases authentic Indonesian dishes alongside Asian and international favorites. Perfect for family gatherings or leisurely meals at any time of day.
Reservation
Not needed
Open daily from 06:00 - 22:00.
Kawi Lounge
International
Ambiance
Modern and romantic, providing a chic atmosphere for relaxation and socializing.
Key Offerings
An extensive drink menu complemented by light bites, ideal for unwinding with friends or a romantic evening out.
Reservation
Not needed
Open daily from 09:00 - 00:30.
La Patisserie
International
Ambiance
Modern, featuring a cozy setting for enjoying sweet treats and light meals.
Key Offerings
A tempting selection of pastries, artisan cakes, and gourmet coffees, perfect for an afternoon break or a delightful dessert.
Reservation
Not needed
Open daily from 08:00 - 22:00.
Sheraton Surabaya Hotel & Towers Location
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Map view
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
City landmarks
Landmark
Pointed Bamboo Monument
4700 ft
Landmark
Monumen Kapal Selam
5300 ft
Mosque
Muhammad Cheng Hoo Mosque
5300 ft
Landmark
Joko Dolog Statue
3100 ft
Mall
Grand City Surabaya
4800 ft
Public Building
Grahadi Building
2400 ft
Museum
Heroes Monument and 10th November Museum
1.1
mi
Landmark
Tomb of Dr. Soetomo
3900 ft
Mall
Tunjungan Plaza
2400 ft
Landmark
Surabaya Town Hall
2000 ft
Mall
Surabaya Plaza
5100 ft
Landmark
Indonesian Cancer Museum
4400 ft
Square
Taman Apsari
2400 ft
Landmark
Taman Dayu Waterpark
4100 ft
Landmark
Taman Prestasi
3800 ft
Landmark
Taman Bungkul
2.0
mi
Park
Surya Park
4100 ft
Shopping Area
Hi-Tech Mall
1.3
mi
Shopping Area
WTC Surabaya HANDPHONE CENTER
3600 ft
Landmark
November 10th Museum
1.0
mi
Landmark
Rumah Suci Bodhimandala
2400 ft
Golf Course
Taman Dayu Golf Course
2600 ft
Landmark
Hokky Buah Panglima Sudirman
2900 ft
Landmark
Jalan Pahlawan
1.1
mi
Landmark
Taman Surabaya
3000 ft
Park
Ade Irma Suryani Nasution Park
5000 ft
Landmark
Visma Art Gallery
3500 ft
Landmark
Red Bridge
1.7
mi
Landmark
Monkasel
1.5
mi
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Iconic monument symbolizing Surabaya's resilience. Great for photos and located near city parks.
Joko Dolog Statue
12 minutes' walk
Famous statue representing Surabaya's history, surrounded by lush gardens perfect for a stroll.
Siola Surabaya Museum
8 minutes' walk
Cultural museum showcasing Surabaya's heritage and history. Offers guided tours on weekends.
Taman Bungkul
35 minutes' walk
Popular park featuring beautiful greenery, fountains, and a jogging track ideal for relaxation.
Bungkul Park Visit
35 minutes' walk
Relaxing park with jogging paths and open-air cafes. A great spot for picnics or leisurely walks.
Water Sports at Kenjeran Beach
30 minutes' drive
Thrilling water sports, such as jet skiing and banana boat rides. Rentals available at the beach.
Spa Day at The Spa at Sheraton
on-site
Pampering spa services including massages and beauty treatments for a rejuvenating experience.
Chop Buntut Cak Yo
1 minute' walk
Local favorite for oxtail soup in a casual setting. Must-try dish: fried oxtail.
Kafe Bromo
2 minutes' walk
Cozy café offering Indonesian and Asian dishes. Known for its rich coffee and traditional snacks.
Lime Restaurant
7 minutes' walk
International cuisine in a chic atmosphere. Signature dishes include seafood paella and fine wines.
Marugame Udon and Tempura
9 minutes' walk
Casual dining known for its fresh udon noodles and crispy tempura. Family-friendly with quick service.
Tunjungan Plaza
9 minutes' walk
Large shopping mall with cinemas and live music. Weekend events often feature local artists.
Surabaya Plaza
19 minutes' walk
Vibrant commercial area with shopping, dining, and nightlife. Offers family-friendly entertainment options.
Cafe Batavia
10 minutes' drive
Historic vibe café with live music events. Great for drinks, snacks, and evening gatherings.
Getting around
City Centre
Surabaya3 min
·
700 ft
Airports
Juanda International Airport (SUB)34 min
·
13.7
mi
Abdul Rachman Saleh Airport (MLG)130 min
·
53.7
mi
Train
Gubeng Train Station20 min
·
1.0
mi
Pasar Turi Train Station Surabaya20 min
·
1.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348
Reviews and Ratings
Feedback about Sheraton Surabaya Hotel & Towers from previous guests about their experience.
Review score
Based on 140 verified reviews
9.0/10
Perfect
93%
Recommend
Breakfast
8.0/10
Cleanliness
8.7/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.3/10
Value for money
8.2/10
Pros
Polite staff
High standard
Excellent service
Cons
Old rooms
Leaking bathtub
Insufficient sockets
Guest reviews
based on 266 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton Surabaya Hotel & Towers
What are the check-in and check-out times for Sheraton Surabaya Hotel & Towers?
Check-in is at 15:00 and check-out is at 12:00.
How far is Sheraton Surabaya Hotel & Towers from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 45-minute drive.
What popular attractions are near Sheraton Surabaya Hotel & Towers?
Nearby attractions include Monkasel Submarine Museum (1 km), Tugu Pahlawan Monument (3 km), and Surabaya Zoo (5 km).
What dining options are available at Sheraton Surabaya Hotel & Towers?
The hotel features four dining options including Kafe Bromo for an international buffet, Lung Yuan Chinese Restaurant for Cantonese dishes, and La Patisserie for pastries.
Is parking available at Sheraton Surabaya Hotel & Towers?
Private parking is available on-site for 50000 IDR per stay without a reservation required.
Does Sheraton Surabaya Hotel & Towers have a pool?
The hotel has an outdoor swimming pool with a children's area.
What amenities are available in the rooms at Sheraton Surabaya Hotel & Towers?
Rooms are equipped with air conditioning, a flat-screen satellite TV, a minibar, and marble baths with free toiletries.
What wellness facilities does Sheraton Surabaya Hotel & Towers provide?
Guests can enjoy a spa and wellness centre including massage, sauna, and steam room services.
What recreational activities are available at Sheraton Surabaya Hotel & Towers?
Recreational activities include access to a fitness center, tennis courts, and water sports facilities.
Is breakfast available at Sheraton Surabaya Hotel & Towers?
Breakfast is available for an additional charge of 312180 IDR.
What business services does Sheraton Surabaya Hotel & Towers offer?
The hotel provides state-of-the-art meeting technology, a business centre, and complimentary wireless internet access.
How do I get to Sheraton Surabaya Hotel & Towers from Gubeng Train Station?
The hotel is approximately 2 km from Gubeng Train Station, about a 25-minute walk or a short drive.
Are there any nearby restaurants to Sheraton Surabaya Hotel & Towers?
Nearby restaurants include Thai Street (0.5 km), Chop Buntut Cak Yo (0.5 km), and Sushi Tei Plaza Tunjungan (0.5 km).