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Surabaya
Sheraton Surabaya Hotel & Towers
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75 photos
Sheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warmSheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. The bed is the centerpiece, featuring crisp white linens, several pilloSheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned m

Sheraton Surabaya Hotel & Towers, Surabaya

Pay on our site
up to 10% less
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Check rooms and rates
From$51 /night
Check-in
24Jul
Check-out
25Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, 60261
-
Close to Grahadi Building
Great
8.6
8.8
/10
5.0
4.7
/5

Loved by Sheraton Surabaya Hotel & Towers guests

Really good hospitality
Delicious breakfast
Amazing service
Helpful staff
"The hotel's location and its connectivity to Tunjungan Plaza allowed us to access shops easily without having to use ride-hailing."
family_ong_4 from Singapore
read full review
"Functional rooms, size of gym and pool area are above my expectations."
Andreas from Switzerland
read full review
"The Club Sheraton lounge was a nice touch"
Stewart from Australia
read full review

5-star luxury city-center hotel in Surabaya

Location

Sheraton Surabaya Hotel & Towers occupies a prime location in the city center, adjacent to Tunjungan Plaza Mall. The hotel is conveniently close to major shopping, corporate offices, and the convention center. Guests can explore cultural and religious landmarks such as the Monkasel Submarine Museum and Tugu Pahlawan Monument within a short distance.

Rooms

The hotel offers well-appointed rooms, all featuring Sheraton Signature Sleep Beds for restful nights. Each room includes marble baths equipped with pampering products and city center views for added relaxation. Room sizes cater to various needs, from solo travelers to families seeking space.

Dining

Kafe Bromo serves a diverse array of Indonesian, Asian, and Western cuisine, providing options for varied tastes. Guests can enjoy crafted cocktails and small bites at Kawi Lounge, featuring floor-to-ceiling windows with city views. La Patisserie offers freshly prepared pastries and coffee drinks, perfect for a sweet break.

Wellness

Sheraton Spa provides a range of relaxing treatments, allowing guests to unwind with soothing massages and access to a pampering jet pool. The outdoor swimming pool, along with a children's pool, caters to families and relaxation-seekers alike. A 24-hour fitness center is also available for those maintaining an active lifestyle.

Business Facilities

The hotel features expansive function rooms equipped with modern technology for successful business or social events. A full-service business center caters to all corporate needs, ensuring professionals are supported throughout their stay. The versatile space is suitable for meetings, conferences, and celebrations.

Highlights

Location: Adjacent to Tunjungan Plaza Mall

Rooms: Sheraton Signature Sleep Beds and marble baths

Dining: Kafe Bromo and La Patisserie

Wellness: Sheraton Spa and outdoor swimming pool

Business: Expansive function rooms with modern technology

Must-do experiences

  • Savor Rawon at Warung Rawon Setan for an authentic taste.
  • Visit Tugu Pahlawan at dusk for stunning sunset views.
  • Explore the vibrant Jembatan Merah Market for local crafts.
  • Discover the unique artifacts at the Surabaya Museum.
  • Join a batik workshop to learn this traditional art form.

Select your room type

Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Junior King Suite Club Lounge Access
    2 persons
    42 sq. feet
    1 King-size bed
    Bathtub
    Coffee machine
    room details
    Junior Suite
    2 persons
    42 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Club King Room
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Sheraton Surabaya Hotel & Towers offers a delightful range of dining experiences, blending local and international flavors in inviting settings. Guests can indulge in the vibrant atmosphere of Kafe Bromo, unwind at Kawi Lounge, or delight in the sweet offerings of La Patisserie, each promising a unique culinary adventure.
Sheraton Surabaya Hotel & Towers Restaurant photo The photo shows a spacious and elegant lounge area, likely within a high-end hotel or resort. The room is characterized by its modern design, warm lighting, and expansive views of a body of water, possibly the ocean. The seating arrangement consist
Sheraton Surabaya Hotel & Towers Restaurant photo The photo captures a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is spacious and well-lit, with a high ceiling featuring ornate, recessed lighting and a central chandelier. Numerous round table

Kafe Bromo

Indonesian and Asian
Ambiance
Modern and family-friendly, featuring floor-to-ceiling windows with pool and garden views.
Key Offerings
A diverse menu that showcases authentic Indonesian dishes alongside Asian and international favorites. Perfect for family gatherings or leisurely meals at any time of day.
Reservation
Not needed
Open daily from 06:00 - 22:00.

Kawi Lounge

International
Ambiance
Modern and romantic, providing a chic atmosphere for relaxation and socializing.
Key Offerings
An extensive drink menu complemented by light bites, ideal for unwinding with friends or a romantic evening out.
Reservation
Not needed
Open daily from 09:00 - 00:30.

La Patisserie

International
Ambiance
Modern, featuring a cozy setting for enjoying sweet treats and light meals.
Key Offerings
A tempting selection of pastries, artisan cakes, and gourmet coffees, perfect for an afternoon break or a delightful dessert.
Reservation
Not needed
Open daily from 08:00 - 22:00.

Location

Jalan Embong Malang 25-31, Surabaya, 60261
Explore Surabaya
Explore Surabaya
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Pointed Bamboo Monument
Pointed Bamboo Monument
17 minutes' walk
Iconic monument symbolizing Surabaya's resilience. Great for photos and located near city parks.
Joko Dolog Statue
Joko Dolog Statue
12 minutes' walk
Famous statue representing Surabaya's history, surrounded by lush gardens perfect for a stroll.
Siola Surabaya Museum
Siola Surabaya Museum
8 minutes' walk
Cultural museum showcasing Surabaya's heritage and history. Offers guided tours on weekends.
Taman Bungkul
35 minutes' walk
Popular park featuring beautiful greenery, fountains, and a jogging track ideal for relaxation.
Bungkul Park Visit
35 minutes' walk
Relaxing park with jogging paths and open-air cafes. A great spot for picnics or leisurely walks.
Water Sports at Kenjeran Beach
30 minutes' drive
Thrilling water sports, such as jet skiing and banana boat rides. Rentals available at the beach.
Spa Day at The Spa at Sheraton
on-site
Pampering spa services including massages and beauty treatments for a rejuvenating experience.
Chop Buntut Cak Yo
1 minute' walk
Local favorite for oxtail soup in a casual setting. Must-try dish: fried oxtail.
Kafe Bromo
2 minutes' walk
Cozy café offering Indonesian and Asian dishes. Known for its rich coffee and traditional snacks.
Lime Restaurant
7 minutes' walk
International cuisine in a chic atmosphere. Signature dishes include seafood paella and fine wines.
Marugame Udon and Tempura
9 minutes' walk
Casual dining known for its fresh udon noodles and crispy tempura. Family-friendly with quick service.
Tunjungan Plaza
Tunjungan Plaza
9 minutes' walk
Large shopping mall with cinemas and live music. Weekend events often feature local artists.
Surabaya Plaza
Surabaya Plaza
19 minutes' walk
Vibrant commercial area with shopping, dining, and nightlife. Offers family-friendly entertainment options.
Cafe Batavia
10 minutes' drive
Historic vibe café with live music events. Great for drinks, snacks, and evening gatherings.
Getting around
  • City Centre
    Surabaya 3 min  ·  700 ft
  • Airports
    Juanda (SUB) 34 min  ·  13.7 mi
    Abdul Rachman Saleh (MLG) 130 min  ·  53.7 mi
  • Train
    Gubeng Train Station 20 min  ·  1.0 mi
    Pasar Turi Train Station Surabaya 20 min  ·  1.0 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348

Reviews and Ratings

Feedback about Sheraton Surabaya Hotel & Towers from previous guests about their experience.
Review score
Based on 1409 verified reviews
9.8 /10
Perfect
99 %
Recommend
Breakfast
8.0/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.8/10
Free WiFi
8.9/10
Location
9.7/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.3/10
Pros
Polite staff
High standard
Excellent service
Cons
Old rooms
Leaking bathtub
Insufficient sockets
Guest reviews
based on 234 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Sheraton Surabaya Hotel & Towers
What are the check-in and check-out times for Sheraton Surabaya Hotel & Towers?
Check-in is at 15:00 and check-out is at 12:00.
How far is Sheraton Surabaya Hotel & Towers from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 45-minute drive.
What popular attractions are near Sheraton Surabaya Hotel & Towers?
Nearby attractions include Monkasel Submarine Museum (1 km), Tugu Pahlawan Monument (3 km), and Surabaya Zoo (5 km).
What dining options are available at Sheraton Surabaya Hotel & Towers?
The hotel features four dining options including Kafe Bromo for an international buffet, Lung Yuan Chinese Restaurant for Cantonese dishes, and La Patisserie for pastries.
Is parking available at Sheraton Surabaya Hotel & Towers?
Private parking is available on-site for 50000 IDR per stay without a reservation required.
Does Sheraton Surabaya Hotel & Towers have a pool?
The hotel has an outdoor swimming pool with a children's area.
What amenities are available in the rooms at Sheraton Surabaya Hotel & Towers?
Rooms are equipped with air conditioning, a flat-screen satellite TV, a minibar, and marble baths with free toiletries.
What wellness facilities does Sheraton Surabaya Hotel & Towers provide?
Guests can enjoy a spa and wellness centre including massage, sauna, and steam room services.
What recreational activities are available at Sheraton Surabaya Hotel & Towers?
Recreational activities include access to a fitness center, tennis courts, and water sports facilities.
Is breakfast available at Sheraton Surabaya Hotel & Towers?
Breakfast is available for an additional charge of 312180 IDR.
What business services does Sheraton Surabaya Hotel & Towers offer?
The hotel provides state-of-the-art meeting technology, a business centre, and complimentary wireless internet access.
How do I get to Sheraton Surabaya Hotel & Towers from Gubeng Train Station?
The hotel is approximately 2 km from Gubeng Train Station, about a 25-minute walk or a short drive.
Are there any nearby restaurants to Sheraton Surabaya Hotel & Towers?
Nearby restaurants include Thai Street (0.5 km), Chop Buntut Cak Yo (0.5 km), and Sushi Tei Plaza Tunjungan (0.5 km).

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Sheraton Surabaya Hotel & Towers
Jalan Embong Malang 25-31, Surabaya, 60261
Booking.com
Travellers review
8.6
Sheraton Surabaya Hotel & Towers
trip-advisor
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