Jl May Jend Sungkono 120,
Surabaya,
Indonesia,
60256,
East Java
-
Close to Ciputra World Surabaya Mall
Great
8.9
9.3
/10
4.7
4.5
/5
Loved by guests
Efficient transport
Helpful staff
Spacious facilities
World-class service
"The hotel's amenities also deserve a mention. The pool area was clean and well-maintained, providing a relaxing spot to unwind."
Mohan G from United States
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"The standout feature for us was the Horizon Lounge which we made full use of - breakfast - afternoon tea - canapes and alcohol."
PeteD60 from United Kingdom
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"Located next to Jamoo is an oasis of quiet."
RL21 from Malaysia
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Accommodations
Shangri-La Surabaya offers 368 well-appointed guest rooms and suites, including the Horizon Club rooms with exclusive access to the Horizon Lounge. Each room comes equipped with luxurious amenities and stunning views of the city. The hotel's signature Shangri-La bed ensures a restful night's sleep.
Dining
Multiple dining options invite guests to experience diverse cuisines, including the award-winning Chinese restaurant, Shang Palace, and the all-day dining venue, Café TOSCA. The hotel's culinary offerings also include a bar that serves signature cocktails. A selection of traditional and international dishes is available throughout the hotel.
Wellness
The hotel boasts an expansive Health Club featuring fitness training facilities, an inviting outdoor swimming pool, and a spa offering a variety of treatments. The Chi, The Spa emphasizes traditional Asian wellness techniques and provides unique therapies. Guests can also rejuvenate in the sauna or steam room.
Business Facilities
Shangri-La Surabaya presents a comprehensive range of business services including fully equipped meeting rooms and a grand ballroom accommodating up to 1,500 guests. The hotel provides high-speed internet and audio-visual support for corporate events. Business services include translation, courier, and secretarial assistance.
Location
Situated in the heart of Surabaya, Shangri-La is conveniently located near major business districts and cultural attractions. The hotel is just a short drive from popular landmarks like Tugu Pahlawan and the Surabaya Zoo. Guests can easily access local shopping and dining venues.
Highlights
Location: Near major business districts
Rooms: 368 well-appointed guest rooms
Dining: Award-winning Chinese restaurant, Shang Palace
Wellness: Chi, The Spa & outdoor swimming pool
Business: Grand ballroom for up to 1,500 guests
Must-do experiences
Visit the historic House of Sampoerna for a glimpse into tobacco art.
Taste the famous Rawon soup at the local restaurant 'Rawon Setan'.
Explore the vibrant Pasar Atom market for unique local crafts.
Discover the colorful Taman Bungkul park, a great spot for picnics.
Experience a traditional batik workshop at 'Kedai Batik Suhita'!
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Deluxe King Room
2 persons
380 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room
2 persons
380 sq. feet
2 Single beds
Shower
Air conditioning
room details
Horizon Executive King Room
2 persons
530 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive King Room
2 persons
530 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Shangri-La Surabaya offers a delightful culinary journey through a variety of international cuisines, each venue inviting guests to indulge in unique flavors and warm atmospheres. From all-you-can-eat options to authentic Italian cooking, there's a perfect dining experience for every palate.
Jamoo
International buffet
Ambiance
Family-friendly, modern setting with a welcoming atmosphere.
Key Offerings
Experience a diverse range of dishes in an all-you-can-eat format, ideal for family gatherings and celebrations. Open for breakfast, lunch, and dinner.
Reservation
No
Monday to Thursday: 06:00 - 10:00, Friday to Sunday: 06:00 - 23:00
Sapore Osteria
Authentic Italian cooking
Ambiance
Cozy and inviting interior, reminiscent of home-style Italian dining.
Key Offerings
Enjoy delicious home-cooked Italian dishes complemented by a selection of exquisite wines and refreshing Italian beverages like Negroni and homemade Limoncello.
Reservation
Recommended
Hours vary.
Shang Palace
Classic provincial Chinese cuisine
Ambiance
Elegant dining space perfect for intimate meals and celebrations.
Key Offerings
Savor Shang Palace's renowned signature dishes, widely regarded as some of the finest Chinese fare in the city, served at both lunch and dinner.
Reservation
Recommended
Lunch and dinner; hours vary.
Lobby Lounge
Café and snack bar
Ambiance
Social hub with a relaxed and comfortable vibe, ideal for mingling or unwinding.
Key Offerings
An impressive selection of teas, coffees, and light snacks creates the perfect spot for casual gatherings and afternoon breaks.
Reservation
No
Hours vary.
Location
Jl May Jend Sungkono 120,
Surabaya,
Indonesia,
60256,
East Java
Map view
Jl May Jend Sungkono 120,
Surabaya,
Indonesia,
60256,
East Java
City landmarks
Zoo
Surabaya Zoo
1.5
mi
Landmark
Taman Bungkul
1.6
mi
Landmark
Monumen Kapal Selam
2.9
mi
Mall
Ciputra World Surabaya Mall
2300 ft
Mosque
Masjid Nasional Al-Akbar
3.2
mi
Shopping Area
Surabaya Town Square
1.2
mi
Landmark
Carnival Park Suroboyo
4.0
mi
Landmark
Sura and Baya statue
1.6
mi
Landmark
Ciputra World
2300 ft
Park
Bungkul Park
1.6
mi
Mall
Golden City Mal
3400 ft
Landmark
Masjid Al Muhajirin
2100 ft
Landmark
Masjid Al Amin
2100 ft
Landmark
Rich Palace
2200 ft
Church
GBI Pakis
2300 ft
Landmark
Ramayana
2300 ft
Church
GBI Gibeon
2300 ft
Landmark
Masjid Al Ikhlas
2300 ft
Landmark
Masjid Al Jihad
2300 ft
Landmark
GBI Efrata
2300 ft
Square
XXI Garden Cafe
2300 ft
Landmark
Masjid Al Hidayah
2400 ft
Landmark
Masjid Nur Hidayah
2500 ft
Landmark
Masjid Al Iman
2700 ft
Church
Gereja HKBP Dukuh Kupang Ressort Surabaya
2700 ft
Mosque
Masjid Baitus Shomad
2800 ft
Landmark
GPDI Eben Haezer
2800 ft
Public Building
Islamic Centre
2800 ft
Landmark
Masjid Hidayatul Ummah
2800 ft
Landmark
Masjid Islamic Centre
2800 ft
Nearby
Mall
Ciputra World Surabaya Mall
1500 ft
Restaurants
Jamoo
100 ft
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
100 ft
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
1900 ft
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
2600 ft
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
2000 ft
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
1400 ft
JL Mayjend Sungkono 178-180
Kedai Si Mbok
2200 ft
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
2600 ft
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
2200 ft
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Ciputra World Surabaya Mall
9 minutes walking
A premier mall featuring upscale shops, dining, and entertainment options, perfect for shopping enthusiasts and families.
Taman Bungkul
30 minutes walking
A popular park known for its vast green spaces, jogging paths, and regular community events, ideal for relaxation.
Surabaya Town Square
25 minutes walking
A vibrant hub for shopping, dining, and entertainment with an open-air atmosphere, hosting various cultural events regularly.
Sura and Baya statue
30 minutes walking
Iconic statues symbolizing Surabaya's history, providing a great photo opportunity and insight into local culture.
Cycling at Mayangkara Park
10 minutes drive
Biking through scenic paths in this lush park offers a breath of fresh air, equipment rentals available on-site.
Spa and Wellness at Jamoo
1 minute walking
A serene spa experience with a variety of treatments to relax and rejuvenate, perfect for unwinding after a busy day.
Visit Surabaya Zoo
5 minutes drive
Experience wildlife up close with exotic animals in a family-friendly environment, featuring educational programs.
Night Market Experience
10 minutes drive
A bustling market offering a variety of street food and local crafts, great for food lovers and souvenir shopping.
Shang Palace
7 minutes walking
A refined Chinese dining experience with signature dim sum and fine Cantonese dishes, reservations recommended.
Jamoo
1 minute walking
Offers a diverse buffet highlighting local Indonesian cuisine, ideal for families with varied tastes.
Citilites Skyclub and Bistro
10 minutes walking
Offers stunning rooftop views alongside international cuisine, perfect for a romantic dinner.
The Cakery
7 minutes walking
Known for artisanal cakes and pastries, great for a casual coffee or dessert break.
GBI Pakis
9 minutes walking
A leading venue for local events and performances, often featuring community and cultural shows for all ages.
XXI Garden Cafe
10 minutes walking
An ideal spot for movie lovers with multiple screenings, combined with a casual dining atmosphere.
Carnival Park Suroboyo
15 minutes drive
An amusement park perfect for families with rides, games, and a lively atmosphere, popular with children.
Live Jazz Nights at Local Bars
10 minutes drive
Enjoy vibrant live jazz performances at various bars around Surabaya, creating a cozy nightlife experience.
Getting around
City Centre
Surabaya7 min
·
2.5
mi
Airports
Juanda International Airport (SUB)29 min
·
11.6
mi
Abdul Rachman Saleh Airport (MLG)128 min
·
52.8
mi
Train
Gubeng Train Station8 min
·
3.0
mi
Pasar Turi Train Station Surabaya8 min
·
3.0
mi
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357
FAQs
About Shangri-La Surabaya
What is the distance from Shangri-La Surabaya to Juanda International Airport?
The hotel is 20 km from Juanda International Airport, which is approximately a 20-minute drive.
What are the main amenities available at Shangri-La Surabaya?
Key amenities include a free-form outdoor pool, spa and wellness center, fitness center, and on-site dining options.
Are there any nearby attractions to Shangri-La Surabaya?
Nearby attractions include Ciputra World Surabaya (0.5 km), Pakuwon Mall (1 km), and the House of Sampoerna (4 km).
What dining options are available on-site at Shangri-La Surabaya?
The hotel features several dining options, including Shang Palace for Chinese cuisine and Sapore for Italian dishes.
Does Shangri-La Surabaya provide free internet access?
Yes, free Wi-Fi and free wired internet are provided throughout the property.
What are the check-in and check-out times at Shangri-La Surabaya?
Check-in is at 14:00 and check-out is by 12:00.
Is parking available at Shangri-La Surabaya?
Public parking is available on-site at no extra charge, and reservations are not needed.
What facilities does the spa at Shangri-La Surabaya offer?
The spa offers a range of wellness treatments, a sauna, hot tub, and specialized spa packages.
What room amenities are provided in accommodations at Shangri-La Surabaya?
Rooms include air conditioning, flat-screen TVs, a mini fridge, coffee/tea making facilities, and en suite bathrooms with toiletries.
Is airport transportation available from Shangri-La Surabaya?
Airport transfers are available for an additional fee.
Is Shangri-La Surabaya accessible for individuals with limited mobility?
The hotel provides accessible features, including wheelchair-accessible rooms.