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Mexico
Playa del Carmen
Riu Palace Mexico
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Check rooms and rates
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar, Playa del Carmen, Mexico
-
Close to Playacar Beach
Great
8.3
/10

Loved by Riu Palace Mexico guests

  • Attentive staff
  • Lovely beach
  • Nice pools
  • Delicious meals
  • Drink runners
  • Clean lobby
"I LOVED the food, drinks, staff, and entertainment."
Jerome from United States
read full review
"The food in general is good, not very good but good."
Michal from Poland
read full review
"Food and drinks amazing including speciality restaurants"
Clair from United Kingdom
read full review

Location

Riu Palace Mexico is located directly on the pristine white sands of Playa del Carmen. This beachfront resort offers easy access to the vibrant local culture and nearby attractions, including the famous Fifth Avenue shopping district. Guests can explore ancient Mayan ruins just a short drive away, ensuring a mix of relaxation and adventure.

Rooms

The hotel comprises 400 lavishly appointed rooms, each designed with luxury in mind. Guests can enjoy the comforts of well-equipped mini-bars and balconies with ocean or garden views. Many suites offer direct access to the pool area, enhancing the overall vacation experience.

Dining

Riu Palace Mexico features five on-site restaurants, including the acclaimed Krystal fusion restaurant and the Steakhouse. Guests can choose from a diverse range of cuisines, enjoying everything from Mediterranean flavors to authentic Mexican dishes. Additionally, 24-hour room service offers convenience for guests at any time.

Wellness

The wellness offerings include the Renova Spa, which provides a variety of treatments aimed at relaxation and rejuvenation. Guests can indulge in massages, facials, and body treatments designed to promote overall well-being. The spa also features a hydrotherapy area, enhancing the relaxation process.

Entertainment

Various entertainment options are available, including live music and shows hosted throughout the week. Guests can enjoy water sports, dance classes, and themed parties designed to engage all ages. The hotel's nightly entertainment ensures a lively atmosphere for socializing and lively fun.

Highlights

Location: Directly on the pristine white sands of Playa del Carmen .

Rooms: 400 lavishly appointed rooms with ocean views .

Dining: Five on-site restaurants, including Krystal fusion restaurant .

Wellness: Renova Spa with various rejuvenating treatments .

Must-do experiences

  • Savor authentic tacos at El Fogón just a short cab ride away.
  • Visit the ancient ruins of Tulum for stunning coastal views.
  • Explore the vibrant Playa del Carmen Market for local crafts.
  • Try the fresh ceviche at La Cueva del Chango near the beach.
  • Take a day trip to Cozumel for snorkeling at Palancar Reef.
View all

Select your room type

Riu Palace Mexico offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Superior
Junior Suite Superior
2 persons
420 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Suite
Suite
2 persons
510 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Suite Hot Tub
Suite Hot Tub
2 persons
510 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
Junior Suite
2 persons
420 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Riu Palace Mexico offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Poolside snack bar
  • Dinner

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
Show more

Riu Palace Mexico Location

Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar, Playa del Carmen, Mexico
Map view
Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar, Playa del Carmen, Mexico
City landmarks
Landmark
Xcaret
2.5 mi
Landmark
Quinta Avenida
2.1 mi
Landmark
Cenote Calavera
4800 ft
Landmark
Playacar Golf Club
2500 ft
Mall
Playacar Center Shopping Mall
3500 ft
Park
Xel-Ha Park
3900 ft
Mall
City Club
2900 ft
Landmark
Casa Tzutuhil
1.2 mi
Mall
Starbucks
3300 ft
Beach
Playacar Beach
2.1 mi
Landmark
Zona Arqueologica Playa del Carmen
1.4 mi
Landmark
Hard Rock Campo de Golf
4200 ft
Landmark
Xaman Ha Aviary
1.1 mi
Landmark
Cenote Carwash
1.6 mi
Landmark
Bel Air Animal Park
1.6 mi
Landmark
Playa del Carmen Archeological Site
1.1 mi
Park
Parque La Ceiba
1.5 mi
Landmark
Ruinas Mayas
1.2 mi
Landmark
Los Fundadores Park
1.8 mi
Landmark
Corazon de Mexico
1.7 mi
Landmark
Emotions Native Park
1.4 mi
Landmark
La Sirena's Fine Mexican Handcrafts
1.8 mi
Landmark
Xaman Ha Ruins
1.4 mi
Amusement Park
Xplor Park
2.0 mi
Museum
Museo Frida Kahlo Playa Del Carmen
2.0 mi
Museum
3D Museum of Wonders
2.0 mi
Landmark
Galeria de Arte 5ta Avenida
1.9 mi
Landmark
Sun Jaguar
1.9 mi
Amusement Park
Skydive Playa
1.6 mi
Nearby
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
900 ft
Restaurants
Bendito Pecado
1000 ft
Paseo Xaman Ha Playacar Fase II
Steakhouse
2600 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Kokoro sushi
3700 ft
Playacar Fase 2
Perche No Restaurante Pizzeria
1.0 mi
Mza 30 Av Balamkanche Lt 02 Plaza Xaman-Ha
Frutalesa
5300 ft
Av. Balamkanche MZ30 LT2 Plaza Xaman ha
Buenerrimo
3600 ft
Ave. Paseo Tulum Local 17
Explore Playa del Carmen
Explore the Area
Top Attractions
Activities
Dining
Entertainment
Cenote Calavera
18 minutes walking
Natural swimming hole known for its unique 'skull' shape, refreshing waters, and stunning views. Perfect for relaxation.
Quinta Avenida
35 minutes walking
Vibrant pedestrian street lined with shops, restaurants, and hotels. Great for people-watching and local souvenirs.
Rio Secreto
5-minute drive
A stunning underground river and cave system. Guided tours reveal its unique geology and biodiversity.
Playacar Golf Club
10 minutes walking
A scenic 18-hole golf course surrounded by lush vegetation. Suitable for all skill levels.
Snorkeling at Playa Xaman-Ha
24 minutes walking
Offers vibrant marine life and coral reefs. Rentals available nearby, ideal for adventure seekers.
Yoga at Playacar
5-minute drive
Tranquil settings for yoga classes amidst nature. Perfect for relaxation and rejuvenation.
Bendito Pecado
4 minutes walking
Charming eatery known for authentic Mexican cuisine and friendly service. Reservations recommended on weekends.
Kokoro Sushi
14 minutes walking
Cozy spot with fresh sushi and Japanese dishes. Known for its delicate flavors and a relaxing atmosphere.
Jazz @ Playacar
10 minutes walking
Live jazz nights attract locals and visitors. Enjoy a laid-back vibe perfect for relaxing evenings.
Cultural Shows at Xcaret
16 minutes driving
Nightly performances featuring Mexican music and dance. Family-friendly with vibrant cultural experiences.
Getting around
City Centre
Playa del Carmen35 min  ·  1.8 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)33 min  ·  1.7 mi
Cozumel International Airport (CZM)50 min  ·  20.4 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Languages
German, Spanish, Italian
Number of rooms:
10

Reviews and Ratings

Feedback about Riu Palace Mexico from previous guests about their experience.
Review score
Based on 64 verified reviews
8.4/10
Great
89%
Recommend
Breakfast
7.5/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.7/10
Free Wi-Fi
8.2/10
Location
9.1/10
Staff
9.1/10
Value for money
8.0/10
Pros
Clean hotel
Amazing beach
Helpful staff
Fun activities
Cons
Hard beds
Dated rooms
Food prep issues
Guest reviews
based on 183 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Riu Palace Mexico
What is the distance from Riu Palace Mexico to the nearest beach?
Riu Palace Mexico is located 2 km from Playacar Beach.
How far is Riu Palace Mexico from Playa del Carmen Maritime Terminal?
The hotel is 3 km from Playa del Carmen Maritime Terminal.
What time can guests check in and check out at Riu Palace Mexico?
Check-in is at 15:00 and check-out is by 12:00.
Does Riu Palace Mexico have any on-site dining options?
The hotel has a restaurant offering buffet and American breakfast options.
What amenities are available for children at Riu Palace Mexico?
The hotel features a kids' club, children's playground, and children's pool.
Is parking available at Riu Palace Mexico?
Free private parking is available on site at Riu Palace Mexico.
What fitness facilities are available at Riu Palace Mexico?
Riu Palace Mexico includes a fitness centre and offers tennis courts.
What types of pools does Riu Palace Mexico have?
The hotel features an outdoor swimming pool and a hot tub.
Can guests at Riu Palace Mexico access any wellness services?
The hotel offers a spa and wellness centre for guests.
What languages does the staff speak at Riu Palace Mexico?
Staff at Riu Palace Mexico are proficient in English and Spanish.
How far is Riu Palace Mexico from ADO International Bus Station?
The hotel is located 4 km from ADO International Bus Station.
Is there a smoking area at Riu Palace Mexico?
Riu Palace Mexico is a non-smoking property.

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Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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