Presidente Intercontinental Puebla By Ihg, Puebla ⇒ Browse rooms, reviews & rates for 2026

Name: Presidente Intercontinental Puebla By Ihg, Puebla
Address: Avenida Hermanos Serdan : 141, Colonia Amor, Puebla, Puebla, 72140
Price range: US$84+
Rating: 9.0

75 photos

Presidente Intercontinental Puebla By Ihg Hotel Exterior photo The photo shows the entrance of the Presidente InterContinental Puebla hotel. The building is a stately white structure with a large, ornate entrance. Above the entrance, the hotel's name is displayed in elegant lettering. There's a distinctive circu

Presidente Intercontinental Puebla By Ihg Hotel Interior photo The photo shows a spacious and elegant hotel lobby with a high, intricately designed wooden ceiling. The ceiling features a geometric pattern of wooden panels, with recessed lighting and air conditioning vents. A large, ornate crystal chandelier hang

Presidente Intercontinental Puebla By Ihg Hotel Business photo The photo shows a modern conference room with a U-shaped seating arrangement. The room is spacious and well-lit, with white walls and a gray carpet.

The tables are dark brown and arranged in a U-shape, facing a projection screen at the far end of t

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Key details

About the Hotel

Avenida Hermanos Serdan : 141, Colonia Amor, Puebla, 72140

Close to the colonial historical downtown

Perfect

9.0

8.8

/10

3.0

4.5

Loved by Presidente Intercontinental Puebla By Ihg guests

Friendly staff

Comfortable rooms

Superb service

Adequate facilities

Good location

Delicious food

"I also liked that the pool was heated, so you can enjoy it in winter."

Lilia from United Kingdom

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"Nice pool right in the center of the garden of the hotel."

Angel H from Mexico

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"We booked two bedrooms suite, it was spacious and very clean."

CARLOS E

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5-star contemporary luxury hotel in Puebla

Location

Presidente Intercontinental Puebla is strategically located minutes away from the Historic Downtown and key Industrial Parks, including Audi and Volkswagen plants. The hotel offers easy access to Puebla 2000 and Hermanos Serdan International Airport. This position makes it convenient for both business and leisure travelers.

Accommodations

The hotel provides 200 spacious guest rooms, including 12 elegant suites, equipped with high-tech amenities such as proximity card locks and fingerprint safety boxes. All accommodations come with 24-hour room service along with minibars and high-speed internet access. Every room is designed to maximize comfort and convenience for guests.

Dining

Cocina de los Ángeles is the hotel's renowned restaurant, offering a buffet breakfast and a variety of dishes fusing regional flavors with international touches. Guests can also enjoy fresh seafood at the Pescao y Limón restaurant. The Lobby Bar serves a selection of cocktails and meals, providing an integrated dining experience.

Business Facilities

The hotel features 18 event spaces, accommodating up to 600 guests, making it suitable for corporate events and weddings. Unique services include a heliport providing first-class access for business activities. Comprehensive planning and catering services ensure all events are executed successfully.

Pet-Friendly Amenities

Presidente Intercontinental Puebla welcomes four-legged guests, allowing up to two pets with a maximum weight of 30 kg per room. There is a fee of 70 USD plus taxes for each pet per night. Selected rooms are specifically designated for pet-friendly accommodations.

Highlights

Location: Strategic location near Historic Downtown and Industrial Parks

Rooms: 200 spacious guest rooms with high-tech amenities

Dining: Renowned restaurant Cocina de los Ángeles

Business: 18 event spaces accommodating up to 600 guests

Pet-Friendly: Allows up to 30 kg in 2 pets per room

Must-do experiences

Savor Mole Poblano at El Mural de los Poblanos for a rich taste.
Visit the Chiluca market for handmade crafts and local delicacies.
Explore the historic Puebla Cathedral for stunning architecture.
Don't miss the Amparo Museum for a unique art experience.
Enjoy a stroll through the Zócalo and try local street tacos.

Location: Perfect

9.0/10Review score

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Highlights from guests

DiningTasty Food!

The breakfast buffet offered many choices of traditional food. I especially loved the tamales and pipian.

Isabella Rodriguez from Mexico

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Guest ParkingValet Kudos

Valet parking was very convenient. The parking area is secure and close to the entrance.

James Smith from United States

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Room FeaturesVolcano View

My room had an incredible view of Popocatépetl! The soft bedding made for a restful sleep.

Hans Schmidt from Germany

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Business FacilitiesAlways Open

Room service is available 24 hours a day. It was very convenient for late-night work.

Chen Wei from China

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Select your room type

Presidente Intercontinental Puebla By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic King Room Club Lounge Access
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Twin Room Lounge Access
2 persons
40 sq. feet
2 Double beds
Air conditioning
Heating
room details

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Check-in/ Check-out

Facilities

Presidente Intercontinental Puebla By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Barber shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Culinary delights await at Presidente Intercontinental Puebla, where dining is a celebration of authentic Mexican flavors and heartwarming traditions. With a family-friendly atmosphere and a commitment to regional specialties, the onsite options provide a flavorful journey for every palate.

Presidente Intercontinental Puebla By Ihg Hotel Restaurant photo The photo shows a spacious and well-lit restaurant with a warm and inviting atmosphere. The floor is covered in large, reddish-brown tiles with lighter grout lines, creating a textured look.

The restaurant is divided into sections. One area feature

Presidente Intercontinental Puebla By Ihg Hotel Restaurant photo The photo shows a well-lit buffet setup, likely in a hotel or restaurant. The buffet is arranged on a long, glass-topped counter with a decorative black wrought-iron railing along the front.

Several food items are displayed under glass cloches, inc

Presidente Intercontinental Puebla By Ihg Hotel Restaurant photo The photo shows a large room set up for a formal event, likely a wedding reception or banquet. The room is spacious with high ceilings and large windows letting in natural light. The floor is a light-colored concrete.

The main focus is on several ro

Cocina de los Ángeles

Traditional Mexican

Ambiance

Family-friendly and warm, with a traditional touch that invites connection through shared meals.

Key Offerings

Enjoy a hearty breakfast featuring traditional dishes, along with delightful options for lunch and dinner that bring regional flavors to life.

Reservation

Not needed

Daily from 06:30 - 11:30

Presidente Intercontinental Puebla By Ihg Location

Avenida Hermanos Serdan : 141, Colonia Amor, Puebla, 72140

Explore Puebla

Experience Puebla

Monumento a los Hermanos Serdan

4 minutes' walk

A memorial monument honoring local heroes, showcasing Puebla's rich history and cultural significance.

Museo Nacional del Ferrocarril

20 minutes' walk

A museum dedicated to the history of railroads in Mexico, featuring interactive exhibits and vintage trains.

Paseo Bravo

25 minutes' walk

A beautiful park with walking paths, fountains, and green spaces, perfect for leisurely strolls or picnics.

Estrella de Puebla

35 minutes' walk

A striking observation wheel offering panoramic views of the city and nearby mountains, especially stunning at sunset.

Cascada Corazon del Bosque

30 minutes' drive

This waterfall offers a scenic hiking experience, ideal for nature lovers and adventurous spirits.

Yoga Classes

10 minutes' drive

Relaxing yoga classes available at nearby studios, promoting wellness in a serene environment.

Outdoor Markets

35 minutes' walk

Vibrant local markets selling crafts, food, and souvenirs, providing an authentic taste of Puebla's culture.

Alfredo di Roma

1 minute' walk

Italian cuisine in a cozy setting, known for its fresh pasta and elegant ambiance. Reservations recommended.

El Grand Takazo

7 minutes' walk

A casual spot famous for its hearty tacos and local favorites, perfect for a quick, satisfying meal.

La Cueva del Zorro

10 minutes' walk

Mexican specialties served in a vibrant atmosphere with traditional décor. Vegetarian options available.

XS Puebla

10 minutes' walk

An energetic bar with live music and a lively atmosphere, perfect for nightlife seekers and social gatherings.

Cinema Mundo

15 minutes' drive

A modern cinema showcasing the latest films with comfortable seating and a selection of snacks.

Getting around

City Centre
Puebla 33 min · 1.7 mi
Airports
Hermanos Serdan International (PBC) 36 min · 14.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 1 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs US$24 per person per day.

Pets

Pets are allowed on request.

Languages

English, French, Spanish, Portuguese

Year renovated:

2008

Number of floors:

Number of rooms:

200

Former name

Crowne Plaza Hotel PUEBLA

Reviews and Ratings

Feedback about Presidente Intercontinental Puebla By Ihg from previous guests about their experience.

Review score

Based on 986 verified reviews

9.1 /10

Perfect

91 %

Recommend

Breakfast

8.5/10

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

8.8/10

Free WiFi

8.7/10

Location

9.0/10

Paid Wi-Fi

8.5/10

Staff

9.2/10

Value for money

8.8/10

Pros

Excellent service

Delicious breakfast

Beautiful building

Bilingual staff

Cons

Incorrect charges

Taxi unavailability

based on 105 reviews

4.5/5

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FAQs

About Presidente Intercontinental Puebla By Ihg

What is the distance from the 5-star Presidente Intercontinental Puebla By Ihg Hotel to Puebla city centre?

Puebla city centre is reachable within a 30-minute walk from the 5-star Presidente Intercontinental Puebla By Ihg Hotel.

What is the closest airport to the Presidente Intercontinental Puebla By Ihg Hotel?

Hermanos Serdan International airport is located within a 24-minute drive (25 km) from the Presidente Intercontinental Puebla By Ihg Hotel.

Should we expect an airport shuttle to bring us to Presidente Intercontinental Puebla By Ihg Hotel?

Bus shuttle which will take you to Presidente Intercontinental Puebla By Ihg Hotel with a 24-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can I leave my car in the elegant 5-star Presidente Intercontinental Puebla By Ihg Hotel parking lot for free?

Yes, the elegant 5-star Presidente Intercontinental Puebla By Ihg Hotel provides parking spaces for free.

What are the booking prices at this elegant hotel?

The prices at this elegant hotel start from $84.

What payment methods are available in the 5-star Presidente Intercontinental Puebla By Ihg Hotel?

At the 5-star Presidente Intercontinental Puebla By Ihg Hotel, you can pay using Visa and American Express.

What kinds of rooms does the elegant 5-star Presidente Intercontinental Puebla By Ihg Hotel offer?

The elegant 5-star Presidente Intercontinental Puebla By Ihg Hotel offers such room types as King Suite, Junior Suite, and One-Bedroom Suite.

Are there any facilities for children featured at the 5-star Presidente Intercontinental Puebla By Ihg Hotel?

Yes, for guests with children the 5-star Presidente Intercontinental Puebla By Ihg Hotel offers baby chairs and cots.

Which facilities are provided in the 5-star Presidente Intercontinental Puebla By Ihg Hotel?

Top locations of the 5-star Presidente Intercontinental Puebla By Ihg Hotel include an art gallery and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.

Do you have a pool at the Puebla hotel?

Yes, the Puebla hotel features a heated swimming pool.