"The ski storage room had heated boots racks so your boots are warm and dry each morning."
D4vidLew1s from United Kingdom
read full review
"Our room had roof windows looking up to the sky and stars at night, truly lovely."
Becky073 from United Kingdom
read full review
"We used the sauna rooms in the wellness centre which is free for use."
Loh
read full review
4-Star Family-Run Hotel in Central Zermatt
Location
Hotel Pollux enjoys a central position in Zermatt, a short walk from the Gornergrat and Sunnegga valley stations. Guests have convenient access to local transport options, including the ski bus to Matterhorn Glacier Paradise. Within five minutes, visitors can reach key attractions, enhancing their experience in this vibrant alpine setting.
Rooms
The hotel offers 35 rooms with distinct categories, each combining rustic design with alpine comfort. Families can benefit from connection rooms or the spacious 45m² family rooms with balconies and Matterhorn views. Guests can also enjoy modern amenities, including LED flat-screen TVs and minibars in every room.
Dining
Dining options include the Vegistube, a vegetarian restaurant serving innovative dishes, and the Pinte, offering traditional Swiss specialties like fondue. Guests can enjoy an extensive breakfast buffet featuring local ingredients and homemade options from 07:15 to 10:30 AM. Afternoon tea with pastries is also available from 3 PM to 5 PM.
Wellness
A new wellness area is slated to open for the 2022/2023 winter season, featuring a Finnish sauna, steam bath, and experience showers. Guests can unwind in relaxation lounges or opt for soothing massages after a day of outdoor activities. The hotel's wellness offerings ensure a comprehensive health experience.
Business
Hotel Pollux includes meeting rooms equipped with modern technology for professional gatherings. Up to 50 attendees can be accommodated, benefiting from flexible seating and comprehensive technical support. An exclusive workspace is available for those looking to balance work with enjoyment of the mountain setting.
Highlights
Location: Central position in Zermatt
Rooms: 35 rooms with distinct categories
Dining: Vegistube, a vegetarian restaurant
Wellness: new wellness area with saunas
Business: meeting rooms equipped with modern technology
Must-do experiences
Savor raclette at Restaurant Schäferstube for a local delight.
Take the Gornergrat Railway for stunning views of the Matterhorn.
Visit the Matterhorn Museum to delve into Zermatt's history.
Stroll through Zermatt's charming streets for hidden boutiques.
Join the guided hike to the Five Lakes walk for breathtaking scenery.
Select your room type
Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
11 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Streetside
2 persons
20 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
22 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
July 2026 - July 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
July 2026
20
21
22
23
24
25
26
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
Choose dates to see prices
Check-in/ Check-out
Facilities
Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Golf course
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Back massage
Full body massage
Foot massage
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Dining Onsite
Hotel Pollux offers a delightful culinary experience with three vibrant onsite dining options, each reflecting local flavors in a warm, family-friendly environment. Guests can relish everything from hearty breakfasts to exquisite dinners, all designed to be enjoyed in inviting settings that cater to diverse palates.
Pinte
Local
Ambiance
Family-friendly, Traditional
Key Offerings
A cozy atmosphere perfect for enjoying hearty local dishes. Guests can indulge in a comforting vegetarian breakfast and savor delicious meals for lunch and dinner, accompanied by a delightful breakfast buffet each morning.
Reservation
No
Open daily from 07:30 to 00:00 (08:30 on Sundays).
Arvenstube
Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
An inviting dining space where Mediterranean and local dishes are presented with a modern twist. A focus on vegetarian and vegan options makes this a great choice for all dietary preferences; enjoy relaxed dinner gatherings amidst a stylish decor.
Reservation
No
Open daily from 18:00 to 00:00.
Vegistube
Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
A haven for vegetarian and vegan cuisine, Vegistube offers locally inspired dishes crafted with care. The warm ambiance is ideal for families and friends dining together over flavorful creations, highlighting the essence of regional ingredients.
Reservation
No
Open daily from 18:00 to 00:00.
Location
Bahnhofstrasse 28, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
Local history and culture are showcased here, with insights into the iconic Matterhorn and alpine life.
Gorner Gorge
20 minutes' walk
A striking natural gorge with clear waters and dramatic rock formations, perfect for scenic walks.
Mountaineer's Cemetery
5 minutes' walk
A poignant tribute to climbers who lost their lives on the Matterhorn, featuring unique gravestones and serene ambiance.
Hiking at Sunnegga
30 minutes' walk
Scenic hiking trails up to Sunnegga offer breathtaking mountain views and accessible paths for all skill levels.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great fun for the whole family.
Walliserkanne
1 minute' walk
Traditional Swiss cuisine with a cozy atmosphere. Try the fondue for an authentic experience.
Pizzeria Ristorante Molino
2 minutes' walk
Casual dining with delicious pizzas and pastas, a favorite for families and casual outings.
Café Bizarre
5 minutes' walk
Vibrant bar with live music and a lively atmosphere. Perfect for night out with friends or family.
Zermatt Information Centre
5 minutes' walk
Check the latest local events and enjoy seasonal festivals for family-friendly entertainment.
Getting around
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Reviews and Ratings
Feedback about Hotel Pollux from previous guests about their experience.
Review score
Based on 226 verified reviews
9.2 /10
Perfect
98 %
Recommend
Breakfast
9.4/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
9.5/10
Staff
9.5/10
Value for money
8.5/10
Pros
Excellent location
Friendly staff
Good breakfast
Cons
Small rooms
Street noise
Guest reviews
based on 227 reviews
4.5/5
based on 445 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
Is there Wi-Fi available at Hotel Pollux?
Free Wi-Fi is available throughout the property.
How far is Hotel Pollux from the Zermatt train station?
The hotel is located just 200 meters from the Zermatt train station.
What dining options are available at Hotel Pollux?
There are three on-site restaurants: Pinte, Arvenstube, and Vegistube, serving regional, international, and vegetarian cuisine.
What wellness facilities are offered at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What are the nearby attractions to Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.3 km), the Gorner Ridge, and the local shops offering chocolate and regional goods.
What amenities are available in the rooms at Hotel Pollux?
Rooms feature flat-screen TVs, tea/coffee makers, minibars, and free Wi-Fi.
Is there a parking facility at Hotel Pollux?
Guests can park in a private parking garage or at the Matterhorn Terminal and use a shuttle service to Zermatt.
Is Hotel Pollux family-friendly?
Yes, the hotel offers family rooms with interconnecting doors and a children's menu.
Is there a bar available at Hotel Pollux?
Yes, there is a cozy bar with an open fireplace that serves drinks.
What type of hotel is Hotel Pollux?
Hotel Pollux is a ski and wellness-focused hotel located in central Zermatt.