Hotel Pollux Zermatt Exterior photoHotel Pollux Zermatt Room photoHotel Pollux Zermatt Room photo

Hotel Pollux, Zermatt

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Check rooms and rates
From$310 /night
Check-in
24Jul
Check-out
25Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.7
/10
4.8
4.5
/5

4-Star Family-Run Hotel in Central Zermatt

Location

Hotel Pollux enjoys a central position in Zermatt, a short walk from the Gornergrat and Sunnegga valley stations. Guests have convenient access to local transport options, including the ski bus to Matterhorn Glacier Paradise. Within five minutes, visitors can reach key attractions, enhancing their experience in this vibrant alpine setting.

Rooms

The hotel offers 35 rooms with distinct categories, each combining rustic design with alpine comfort. Families can benefit from connection rooms or the spacious 45m² family rooms with balconies and Matterhorn views. Guests can also enjoy modern amenities, including LED flat-screen TVs and minibars in every room.

Dining

Dining options include the Vegistube, a vegetarian restaurant serving innovative dishes, and the Pinte, offering traditional Swiss specialties like fondue. Guests can enjoy an extensive breakfast buffet featuring local ingredients and homemade options from 07:15 to 10:30 AM. Afternoon tea with pastries is also available from 3 PM to 5 PM.

Wellness

A new wellness area is slated to open for the 2022/2023 winter season, featuring a Finnish sauna, steam bath, and experience showers. Guests can unwind in relaxation lounges or opt for soothing massages after a day of outdoor activities. The hotel's wellness offerings ensure a comprehensive health experience.

Business

Hotel Pollux includes meeting rooms equipped with modern technology for professional gatherings. Up to 50 attendees can be accommodated, benefiting from flexible seating and comprehensive technical support. An exclusive workspace is available for those looking to balance work with enjoyment of the mountain setting.

Highlights

Location: Central position in Zermatt

Rooms: 35 rooms with distinct categories

Dining: Vegistube, a vegetarian restaurant

Wellness: new wellness area with saunas

Business: meeting rooms equipped with modern technology

Must-do experiences

  • Savor raclette at Restaurant Schäferstube for a local delight.
  • Take the Gornergrat Railway for stunning views of the Matterhorn.
  • Visit the Matterhorn Museum to delve into Zermatt's history.
  • Stroll through Zermatt's charming streets for hidden boutiques.
  • Join the guided hike to the Five Lakes walk for breathtaking scenery.

Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Small Single Room Gallery
    2 persons
    11 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Streetside
    2 persons
    20 sq. feet
    1 King-size bed
    Heating
  • Double Room Balcony
    2 persons
    22 sq. feet
    1 King-size bed
    Balcony
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Hotel Pollux offers a delightful culinary experience with three vibrant onsite dining options, each reflecting local flavors in a warm, family-friendly environment. Guests can relish everything from hearty breakfasts to exquisite dinners, all designed to be enjoyed in inviting settings that cater to diverse palates.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local
Ambiance
Family-friendly, Traditional
Key Offerings
A cozy atmosphere perfect for enjoying hearty local dishes. Guests can indulge in a comforting vegetarian breakfast and savor delicious meals for lunch and dinner, accompanied by a delightful breakfast buffet each morning.
Reservation
No
Open daily from 07:30 to 00:00 (08:30 on Sundays).

Arvenstube

Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
An inviting dining space where Mediterranean and local dishes are presented with a modern twist. A focus on vegetarian and vegan options makes this a great choice for all dietary preferences; enjoy relaxed dinner gatherings amidst a stylish decor.
Reservation
No
Open daily from 18:00 to 00:00.

Vegistube

Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
A haven for vegetarian and vegan cuisine, Vegistube offers locally inspired dishes crafted with care. The warm ambiance is ideal for families and friends dining together over flavorful creations, highlighting the essence of regional ingredients.
Reservation
No
Open daily from 18:00 to 00:00.

Location

Bahnhofstrasse 28, Zermatt, 3920
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture are showcased here, with insights into the iconic Matterhorn and alpine life.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A striking natural gorge with clear waters and dramatic rock formations, perfect for scenic walks.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
A poignant tribute to climbers who lost their lives on the Matterhorn, featuring unique gravestones and serene ambiance.
Hiking at Sunnegga
30 minutes' walk
Scenic hiking trails up to Sunnegga offer breathtaking mountain views and accessible paths for all skill levels.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great fun for the whole family.
Walliserkanne
1 minute' walk
Traditional Swiss cuisine with a cozy atmosphere. Try the fondue for an authentic experience.
Pizzeria Ristorante Molino
2 minutes' walk
Casual dining with delicious pizzas and pastas, a favorite for families and casual outings.
Café Bizarre
5 minutes' walk
Vibrant bar with live music and a lively atmosphere. Perfect for night out with friends or family.
Zermatt Information Centre
5 minutes' walk
Check the latest local events and enjoy seasonal festivals for family-friendly entertainment.
Getting around
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 4 min  ·  1000 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.
Review score
Based on 226 verified reviews
9.2 /10
Perfect
98 %
Recommend
Breakfast
9.4/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
9.5/10
Staff
9.5/10
Value for money
8.5/10
Pros
Excellent location
Friendly staff
Good breakfast
Cons
Small rooms
Street noise
Guest reviews
based on 227 reviews
4.5/5
based on 445 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
Is there Wi-Fi available at Hotel Pollux?
Free Wi-Fi is available throughout the property.
How far is Hotel Pollux from the Zermatt train station?
The hotel is located just 200 meters from the Zermatt train station.
What dining options are available at Hotel Pollux?
There are three on-site restaurants: Pinte, Arvenstube, and Vegistube, serving regional, international, and vegetarian cuisine.
What wellness facilities are offered at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What are the nearby attractions to Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.3 km), the Gorner Ridge, and the local shops offering chocolate and regional goods.
What amenities are available in the rooms at Hotel Pollux?
Rooms feature flat-screen TVs, tea/coffee makers, minibars, and free Wi-Fi.
Is there a parking facility at Hotel Pollux?
Guests can park in a private parking garage or at the Matterhorn Terminal and use a shuttle service to Zermatt.
Is Hotel Pollux family-friendly?
Yes, the hotel offers family rooms with interconnecting doors and a children's menu.
Is there a bar available at Hotel Pollux?
Yes, there is a cozy bar with an open fireplace that serves drinks.
What type of hotel is Hotel Pollux?
Hotel Pollux is a ski and wellness-focused hotel located in central Zermatt.

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