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From651US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.7
/10
4.7
4.5
/5

Location

Hotel Pollux enjoys a central position in Zermatt, a short walk from the Gornergrat and Sunnegga valley stations. Guests have convenient access to local transport options, including the ski bus to Matterhorn Glacier Paradise. Within five minutes, visitors can reach key attractions, enhancing their experience in this vibrant alpine setting.

Rooms

The hotel offers 35 rooms with distinct categories, each combining rustic design with alpine comfort. Families can benefit from connection rooms or the spacious 45m² family rooms with balconies and Matterhorn views. Guests can also enjoy modern amenities, including LED flat-screen TVs and minibars in every room.

Dining

Dining options include the Vegistube, a vegetarian restaurant serving innovative dishes, and the Pinte, offering traditional Swiss specialties like fondue. Guests can enjoy an extensive breakfast buffet featuring local ingredients and homemade options from 07:15 to 10:30 AM. Afternoon tea with pastries is also available from 3 PM to 5 PM.

Wellness

A new wellness area is slated to open for the 2022/2023 winter season, featuring a Finnish sauna, steam bath, and experience showers. Guests can unwind in relaxation lounges or opt for soothing massages after a day of outdoor activities. The hotel's wellness offerings ensure a comprehensive health experience.

Business

Hotel Pollux includes meeting rooms equipped with modern technology for professional gatherings. Up to 50 attendees can be accommodated, benefiting from flexible seating and comprehensive technical support. An exclusive workspace is available for those looking to balance work with enjoyment of the mountain setting.

Highlights

Location: Central position in Zermatt .

Rooms: 35 rooms with distinct categories .

Dining: Vegistube, a vegetarian restaurant .

Wellness: new wellness area with saunas .

Business: meeting rooms equipped with modern technology .

Must-do experiences

  • Savor raclette at Restaurant Schäferstube for a local delight.
  • Take the Gornergrat Railway for stunning views of the Matterhorn.
  • Visit the Matterhorn Museum to delve into Zermatt's history.
  • Stroll through Zermatt's charming streets for hidden boutiques.
  • Join the guided hike to the Five Lakes walk for breathtaking scenery.
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Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
120 sq. feet 
1 Single bed
Shower
Heating
Double Room Streetside
2 persons
220 sq. feet 
1 King-size bed
Heating
Double Room Balcony
2 persons
240 sq. feet 
1 King-size bed
Heating
Bathtub
Attika Double Room
2 persons
305 sq. feet 
1 King-size bed
Coffee machine
Heating
Click button to see more rooms
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Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Pollux offers a delightful culinary experience with three vibrant onsite dining options, each reflecting local flavors in a warm, family-friendly environment. Guests can relish everything from hearty breakfasts to exquisite dinners, all designed to be enjoyed in inviting settings that cater to diverse palates.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local
Ambiance
Family-friendly, Traditional
Key Offerings
A cozy atmosphere perfect for enjoying hearty local dishes. Guests can indulge in a comforting vegetarian breakfast and savor delicious meals for lunch and dinner, accompanied by a delightful breakfast buffet each morning.
Reservation
No
Open daily from 07:30 to 00:00 (08:30 on Sundays).

Arvenstube

Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
An inviting dining space where Mediterranean and local dishes are presented with a modern twist. A focus on vegetarian and vegan options makes this a great choice for all dietary preferences; enjoy relaxed dinner gatherings amidst a stylish decor.
Reservation
No
Open daily from 18:00 to 00:00.

Vegistube

Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
A haven for vegetarian and vegan cuisine, Vegistube offers locally inspired dishes crafted with care. The warm ambiance is ideal for families and friends dining together over flavorful creations, highlighting the essence of regional ingredients.
Reservation
No
Open daily from 18:00 to 00:00.

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture are showcased here, with insights into the iconic Matterhorn and alpine life.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A striking natural gorge with clear waters and dramatic rock formations, perfect for scenic walks.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
A poignant tribute to climbers who lost their lives on the Matterhorn, featuring unique gravestones and serene ambiance.
Hiking at Sunnegga
30 minutes' walk
Scenic hiking trails up to Sunnegga offer breathtaking mountain views and accessible paths for all skill levels.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great fun for the whole family.
Walliserkanne
Walliserkanne
1 minute' walk
Traditional Swiss cuisine with a cozy atmosphere. Try the fondue for an authentic experience.
Pizzeria Ristorante Molino
Pizzeria Ristorante Molino
2 minutes' walk
Casual dining with delicious pizzas and pastas, a favorite for families and casual outings.
Café Bizarre
5 minutes' walk
Vibrant bar with live music and a lively atmosphere. Perfect for night out with friends or family.
Zermatt Information Centre
5 minutes' walk
Check the latest local events and enjoy seasonal festivals for family-friendly entertainment.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station4 min  ·  1000 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.
Review score
Based on 227 verified reviews
9.2/10
Perfect
97%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
8.5/10
Location
9.5/10
Paid Wi-Fi
9.4/10
Staff
9.4/10
Value for money
8.5/10
Pros
Excellent location
Friendly staff
Good breakfast
Cons
Small rooms
Street noise
Guest reviews
based on 227 reviews
4.5/5
based on 467 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
Is there Wi-Fi available at Hotel Pollux?
Free Wi-Fi is available throughout the property.
How far is Hotel Pollux from the Zermatt train station?
The hotel is located just 200 meters from the Zermatt train station.
What dining options are available at Hotel Pollux?
There are three on-site restaurants: Pinte, Arvenstube, and Vegistube, serving regional, international, and vegetarian cuisine.
What wellness facilities are offered at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What are the nearby attractions to Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.3 km), the Gorner Ridge, and the local shops offering chocolate and regional goods.
What amenities are available in the rooms at Hotel Pollux?
Rooms feature flat-screen TVs, tea/coffee makers, minibars, and free Wi-Fi.
Is there a parking facility at Hotel Pollux?
Guests can park in a private parking garage or at the Matterhorn Terminal and use a shuttle service to Zermatt.
Is Hotel Pollux family-friendly?
Yes, the hotel offers family rooms with interconnecting doors and a children's menu.
Is there a bar available at Hotel Pollux?
Yes, there is a cozy bar with an open fireplace that serves drinks.
What type of hotel is Hotel Pollux?
Hotel Pollux is a ski and wellness-focused hotel located in central Zermatt.

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Rooms and Guests2 Guests, 1 Room