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From54US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Mocambo 526, Veracruz, Mexico
-
Steps from Mocambo Beach
Great
8.2
8.0
/10
4.0
/5

Amenities

Playa Caracol Hotel & Spa offers all-inclusive accommodations with access to a private beach area. The hotel includes a restaurant serving local cuisine, a bar, and various outdoor pools, including a children's pool. Sun loungers and umbrellas are available for guest use on the beachfront.

Rooms

The hotel features 117 air-conditioned rooms equipped with flat-screen televisions and minibars. Each room includes a private bathroom with complimentary toiletries and a balcony or terrace with ocean views. Additionally, special family rooms are designed to accommodate larger groups.

Location

Playa Caracol Hotel & Spa is situated in the heart of the Gulf of Mexico in Veracruz. The hotel is a short drive from key attractions such as the Veracruz Aquarium and historical downtown Veracruz. Guests can explore nearby shopping venues and entertainment options within walking distance.

Wellness

The hotel hosts a full-service spa offering a range of treatments and wellness services. Guests can enjoy rejuvenating massages and beauty treatments, promoting relaxation and comfort. Fitness facilities are also available to guests looking to maintain their exercise routines.

Dining

Dining at Playa Caracol includes a buffet restaurant featuring a variety of local dishes. The hotel also offers snack options available throughout the day. An on-site bar services guests with a selection of drinks, including refreshing cocktails.

Highlights

Location: Heart of the Gulf of Mexico

Dining: On-site buffet restaurant

Wellness: Full-service spa treatments

Accommodation: Special family rooms available

Must-do experiences

  • Visit the San Juan de Ulúa fortress for stunning ocean views.
  • Try the Tostadas de Ceviche at La Parroquia for local flavor.
  • Explore the Veracruz Aquarium to see diverse marine life.
  • Stroll through the bustling Mercado de la Lagunilla for souvenirs.
  • Catch a traditional Son Jarocho music show at Los Portales.
View all

Select your room type

Playa Caracol Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
175 sq. feet 
2 Double beds
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Playa Caracol Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Playa Caracol Hotel & Spa, dining options blend international flavors with regional delights, offering an inviting atmosphere for families and travelers alike. From delightful beachfront meals to cozy indoor dining, every mealtime becomes a celebration of taste and togetherness.
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo

La Villa del Pescador

Regional and International
Ambiance
A family-friendly setting featuring both indoor and outdoor seating with views of the lush surroundings.
Key Offerings
Signature dishes highlight regional ingredients, with an extensive menu for breakfast, lunch, and dinner. Enjoy a refreshing drink from a diverse beverage selection.
Reservation
Not needed.
Open daily from 07:00 to 22:00.

Playa Caracol Restaurant

Traditional Regional and National Dishes
Ambiance
Bright and cheerful, perfect for family gatherings, offering an inviting atmosphere filled with vibrant local decor.
Key Offerings
Highlights include local specialties that bring a taste of the region right to your table, along with seasonal dishes prepared with fresh local flavors.
Reservation
Not needed.
Hours vary; check with the hotel.

Beach Club

Casual Beachside Dining
Ambiance
Relaxed beachside atmosphere with sun loungers and ocean views, perfect for relaxed afternoons or sunset cocktails.
Key Offerings
Enjoy light bites, refreshing drinks, and the sound of the waves, making it an ideal spot for leisurely meals or snacks throughout the day.
Reservation
Not needed.
Hours vary; generally open throughout the day.

Lobby Bar

Bar and Lounge
Ambiance
Casual yet sophisticated, offering both indoor seating and outdoor terraces perfect for mingling with friends or unwinding after a day of adventures.
Key Offerings
Crafted cocktails, light snacks, and comfortable seating make it a great place to gather or enjoy a quiet drink.
Reservation
Not needed.
Hours vary; check with the hotel for specific times.

Playa Caracol Hotel & Spa Location

Avenida Mocambo 526, Veracruz, Mexico
Map view
Avenida Mocambo 526, Veracruz, Mexico
Nearby
Mall
Playa Mocambo Free
1500 ft
Restaurants
Villa Rica Mocambo
400 ft
Av Mocambo 527
Restaurante Bar Gandara
800 ft
Calle Calzada Mocambo 12
Fogon Do Brasil
800 ft
Interior De Plaza Mocambo
La Intimidad
3300 ft
Viveros La Playa
Explore Veracruz
Explore the Local Scene
Top Attractions
Activities
Dining
Entertainment
Puerta de Alcala Veracruz
Puerta de Alcala Veracruz
8 minutes' walk
Historic archway marking Veracruz's entrance, known for its stunning architecture and cultural significance.
WTC Veracruz
WTC Veracruz
10 minutes' walk
A major events center featuring exhibitions, conventions, and the only indoor skating rink in the city.
Andamar Lifestyle Center
Andamar Lifestyle Center
15 minutes' walk
An upscale shopping destination with renowned brands, eateries, and entertainment options for all ages.
Plaza Vela
Plaza Vela
10 minutes' walk
A vibrant plaza surrounded by shops and restaurants, ideal for enjoying local street food and people watching.
Playa Mocambo
6 minutes' walk
A serene beach perfect for swimming and sunbathing, with nearby facilities for renting umbrellas and loungers.
Water Sports at Playa Tumbao
11 minutes' walk
Thrilling water sports including jet skiing and parasailing, available at this lively beach destination.
Villa Rica Mocambo
Villa Rica Mocambo
2 minutes' walk
A local favorite for fresh seafood and traditional Mexican dishes, boasting a relaxed atmosphere.
Restaurante Bar Gandara
Restaurante Bar Gandara
3 minutes' walk
A vibrant bar and restaurant offering a fusion of Mexican and international cuisine, with live music on weekends.
Cinebox Black
Cinebox Black
15 minutes' walk
A modern cinema featuring the latest films, comfortable seating, and a variety of snacks for an enjoyable outing.
Big Bola Casinos Veracruz
30 minutes' walk
A lively casino offering games, live entertainment, and dining options for an exciting night out.
Getting around
City Centre
Veracruz9 min  ·  3.5 mi
Airports
General Heriberto Jara Corona International Airport (VER)17 min  ·  7.0 mi
El Lencero National Airport (JAL)149 min  ·  61.7 mi
Interested in Exclusive Early Booking Rates?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Number of rooms:
21

Reviews and Ratings

Feedback about Playa Caracol Hotel & Spa from previous guests about their experience.
Review score
Based on 728 verified reviews
8.1/10
Great
81%
Recommend
Breakfast
9.1/10
Cleanliness
8.1/10
Comfort
8.1/10
Facilities
7.8/10
Free Wi-Fi
6.2/10
Location
8.8/10
Paid Wi-Fi
6.0/10
Staff
8.0/10
Value for money
7.7/10
Pros
Clean rooms
Spacious rooms
Good restaurant service
Close beach
Good massages
Cons
Poor food quality
Toilet issues
Unclean pool
Guest reviews
based on 1134 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Playa Caracol Hotel & Spa
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
How far is Playa Caracol Hotel & Spa from General Heriberto Jara Airport?
The hotel is located 5 km from General Heriberto Jara Airport.
What dining options are available at Playa Caracol Hotel & Spa?
The hotel features La Villa del Pescador restaurant serving regional and national dishes, as well as a poolside cocktail bar and a lobby bar.
Is there a swimming pool at Playa Caracol Hotel & Spa?
The hotel offers a seasonal outdoor swimming pool for guests.
What services are offered at Playa Caracol Hotel & Spa's spa?
The spa provides a wide range of treatments, including massages with snails and hot stone therapy.
What room amenities can guests expect at Playa Caracol Hotel & Spa?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a private balcony or patio.
Are there any child-friendly facilities at Playa Caracol Hotel & Spa?
The hotel features a children's playground, a kids' pool, and a children's menu.
Is parking available at Playa Caracol Hotel & Spa?
Complimentary private parking is available on-site without a reservation needed.
How far is Playa Caracol Hotel & Spa from the Castle of San Juan de Ulúa?
The hotel is located 9 km from the Castle of San Juan de Ulúa.
Does Playa Caracol Hotel & Spa offer business services?
The hotel has a business center available for guest use.
What safety features does Playa Caracol Hotel & Spa have?
The hotel includes safety features such as fire extinguishers, smoke detectors, and a security system.
Can guests enjoy beach access from Playa Caracol Hotel & Spa?
The hotel offers private beach access with sun loungers and beach umbrellas.

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