"Beautiful Resort with Private Beach Access. I had a gorgeous balcony room, fabulous pool, bar and dining area."
Lucinda from United States
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"The pool was gorgeous and the access to the beach was amazing."
Dustin
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"The view to the beach was great."
Rosario
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Amenities
Playa Caracol Hotel & Spa offers all-inclusive accommodations with access to a private beach area. The hotel includes a restaurant serving local cuisine, a bar, and various outdoor pools, including a children's pool. Sun loungers and umbrellas are available for guest use on the beachfront.
Rooms
The hotel features 117 air-conditioned rooms equipped with flat-screen televisions and minibars. Each room includes a private bathroom with complimentary toiletries and a balcony or terrace with ocean views. Additionally, special family rooms are designed to accommodate larger groups.
Location
Playa Caracol Hotel & Spa is situated in the heart of the Gulf of Mexico in Veracruz. The hotel is a short drive from key attractions such as the Veracruz Aquarium and historical downtown Veracruz. Guests can explore nearby shopping venues and entertainment options within walking distance.
Wellness
The hotel hosts a full-service spa offering a range of treatments and wellness services. Guests can enjoy rejuvenating massages and beauty treatments, promoting relaxation and comfort. Fitness facilities are also available to guests looking to maintain their exercise routines.
Dining
Dining at Playa Caracol includes a buffet restaurant featuring a variety of local dishes. The hotel also offers snack options available throughout the day. An on-site bar services guests with a selection of drinks, including refreshing cocktails.
Highlights
Location: Heart of the Gulf of Mexico
Dining: On-site buffet restaurant
Wellness: Full-service spa treatments
Accommodation: Special family rooms available
Must-do experiences
Visit the San Juan de Ulúa fortress for stunning ocean views.
Try the Tostadas de Ceviche at La Parroquia for local flavor.
Explore the Veracruz Aquarium to see diverse marine life.
Stroll through the bustling Mercado de la Lagunilla for souvenirs.
Catch a traditional Son Jarocho music show at Los Portales.
View all
Select your room type
Playa Caracol Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
175 sq. feet
2 Double beds
Shower
Coffee machine
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Playa Caracol Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's pool
Children's play area
Spa & Leisure
Seasonal outdoor pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Massage
Room features
Air conditioning
Patio
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Playa Caracol Hotel & Spa, dining options blend international flavors with regional delights, offering an inviting atmosphere for families and travelers alike. From delightful beachfront meals to cozy indoor dining, every mealtime becomes a celebration of taste and togetherness.
La Villa del Pescador
Regional and International
Ambiance
A family-friendly setting featuring both indoor and outdoor seating with views of the lush surroundings.
Key Offerings
Signature dishes highlight regional ingredients, with an extensive menu for breakfast, lunch, and dinner. Enjoy a refreshing drink from a diverse beverage selection.
Reservation
Not needed.
Open daily from 07:00 to 22:00.
Playa Caracol Restaurant
Traditional Regional and National Dishes
Ambiance
Bright and cheerful, perfect for family gatherings, offering an inviting atmosphere filled with vibrant local decor.
Key Offerings
Highlights include local specialties that bring a taste of the region right to your table, along with seasonal dishes prepared with fresh local flavors.
Reservation
Not needed.
Hours vary; check with the hotel.
Beach Club
Casual Beachside Dining
Ambiance
Relaxed beachside atmosphere with sun loungers and ocean views, perfect for relaxed afternoons or sunset cocktails.
Key Offerings
Enjoy light bites, refreshing drinks, and the sound of the waves, making it an ideal spot for leisurely meals or snacks throughout the day.
Reservation
Not needed.
Hours vary; generally open throughout the day.
Lobby Bar
Bar and Lounge
Ambiance
Casual yet sophisticated, offering both indoor seating and outdoor terraces perfect for mingling with friends or unwinding after a day of adventures.
Key Offerings
Crafted cocktails, light snacks, and comfortable seating make it a great place to gather or enjoy a quiet drink.
Reservation
Not needed.
Hours vary; check with the hotel for specific times.
Playa Caracol Hotel & Spa Location
Avenida Mocambo 526,
Veracruz,
Mexico,
Veracruz
Map view
Avenida Mocambo 526,
Veracruz,
Mexico,
Veracruz
City landmarks
Landmark
WTC Veracruz
2700 ft
Night club
Puerta de Alcala Veracruz
2100 ft
Shopping Area
Andamar Lifestyle Center
3700 ft
Mall
Plaza Vela
2100 ft
Beach
Playa Tumbao
2900 ft
Mall
Cinebox Black
4100 ft
Beach
Playa Boca Del Rio
1.3
mi
Theatre
Foro Boca
1.8
mi
Beach
Playa Santa Ana
1.6
mi
Landmark
Museo En Un Barco De Guerra
1.6
mi
Landmark
Reserva Natural Estatal Arroyo Moreno
1.6
mi
Casino
Big Bola Casinos Veracruz
1.8
mi
Casino
Casino Arenia
1.9
mi
Museum
Canonero Guanajuato
2.0
mi
Night club
Industrial
2.0
mi
Stadium
Luis Pirata Fuente Stadium
2.7
mi
Aquarium
Acuario de Veracruz
4.1
mi
Beach
Playa la Bamba
2.3
mi
Mall
Plaza El Dorado
2.4
mi
Casino
Jackpot
2.4
mi
Landmark
Pata de Perro Travel
2.5
mi
Museum
Casa Museo Agustin Lara
2.8
mi
Landmark
Arenia Casino Boca Del Rio
2.7
mi
Landmark
Playa Costa-Verde
2.9
mi
Landmark
Las Americas Centro Comercial
2.9
mi
Landmark
Herpetario Patrulla Animal
3.0
mi
Landmark
Wax Museum of Veracruz
4.2
mi
Museum
Ripley
4.2
mi
Nearby
Mall
Playa Mocambo Free
1500 ft
Restaurants
Villa Rica Mocambo
400 ft
Av Mocambo 527
Restaurante Bar Gandara
800 ft
Calle Calzada Mocambo 12
Fogon Do Brasil
800 ft
Interior De Plaza Mocambo
La Intimidad
3300 ft
Viveros La Playa
Explore Veracruz
Explore the Local Scene
Top Attractions
Activities
Dining
Entertainment
Puerta de Alcala Veracruz
8 minutes' walk
Historic archway marking Veracruz's entrance, known for its stunning architecture and cultural significance.
WTC Veracruz
10 minutes' walk
A major events center featuring exhibitions, conventions, and the only indoor skating rink in the city.
Andamar Lifestyle Center
15 minutes' walk
An upscale shopping destination with renowned brands, eateries, and entertainment options for all ages.
Plaza Vela
10 minutes' walk
A vibrant plaza surrounded by shops and restaurants, ideal for enjoying local street food and people watching.
Playa Mocambo
6 minutes' walk
A serene beach perfect for swimming and sunbathing, with nearby facilities for renting umbrellas and loungers.
Water Sports at Playa Tumbao
11 minutes' walk
Thrilling water sports including jet skiing and parasailing, available at this lively beach destination.
Villa Rica Mocambo
2 minutes' walk
A local favorite for fresh seafood and traditional Mexican dishes, boasting a relaxed atmosphere.
Restaurante Bar Gandara
3 minutes' walk
A vibrant bar and restaurant offering a fusion of Mexican and international cuisine, with live music on weekends.
Cinebox Black
15 minutes' walk
A modern cinema featuring the latest films, comfortable seating, and a variety of snacks for an enjoyable outing.
Big Bola Casinos Veracruz
30 minutes' walk
A lively casino offering games, live entertainment, and dining options for an exciting night out.
Getting around
City Centre
Veracruz9 min
·
3.5
mi
Airports
General Heriberto Jara Corona International Airport (VER)17 min
·
7.0
mi
El Lencero National Airport (JAL)149 min
·
61.7
mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Number of rooms:
21
Reviews and Ratings
Feedback about Playa Caracol Hotel & Spa from previous guests about their experience.
Review score
Based on 728 verified reviews
8.1/10
Great
81%
Recommend
Breakfast
9.1/10
Cleanliness
8.1/10
Comfort
8.1/10
Facilities
7.8/10
Free Wi-Fi
6.2/10
Location
8.8/10
Paid Wi-Fi
6.0/10
Staff
8.0/10
Value for money
7.7/10
Pros
Clean rooms
Spacious rooms
Good restaurant service
Close beach
Good massages
Cons
Poor food quality
Toilet issues
Unclean pool
Guest reviews
based on 1134 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Playa Caracol Hotel & Spa
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
How far is Playa Caracol Hotel & Spa from General Heriberto Jara Airport?
The hotel is located 5 km from General Heriberto Jara Airport.
What dining options are available at Playa Caracol Hotel & Spa?
The hotel features La Villa del Pescador restaurant serving regional and national dishes, as well as a poolside cocktail bar and a lobby bar.
Is there a swimming pool at Playa Caracol Hotel & Spa?
The hotel offers a seasonal outdoor swimming pool for guests.
What services are offered at Playa Caracol Hotel & Spa's spa?
The spa provides a wide range of treatments, including massages with snails and hot stone therapy.
What room amenities can guests expect at Playa Caracol Hotel & Spa?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a private balcony or patio.
Are there any child-friendly facilities at Playa Caracol Hotel & Spa?
The hotel features a children's playground, a kids' pool, and a children's menu.
Is parking available at Playa Caracol Hotel & Spa?
Complimentary private parking is available on-site without a reservation needed.
How far is Playa Caracol Hotel & Spa from the Castle of San Juan de Ulúa?
The hotel is located 9 km from the Castle of San Juan de Ulúa.
Does Playa Caracol Hotel & Spa offer business services?
The hotel has a business center available for guest use.
What safety features does Playa Caracol Hotel & Spa have?
The hotel includes safety features such as fire extinguishers, smoke detectors, and a security system.
Can guests enjoy beach access from Playa Caracol Hotel & Spa?
The hotel offers private beach access with sun loungers and beach umbrellas.