Phoenix Palace Hotel Hanoi, Hanoi ⇒ Browse rooms, reviews & rates for 2026

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Key details

About the Hotel

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

Close to Hoan Kiem Lake

Great

8.6

8.9

/10

4.3

Loved by Phoenix Palace Hotel Hanoi guests

Attentive staff
Convenient location
Clean rooms
Hot water showers
Good breakfast

"Breakfast was delicious and a big hit with the kids."

Hoang from United States

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"Everything was very lean, All staffs were amazing very friendly and helpful, they helped us organize excursions, transportation, meals all within moments of when we requested it."

gauxinh from Vietnam

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"This hotel is heavily booked."

Tyng Song

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Accommodation

The hotel offers 100 guest rooms in various categories, including Superior, Deluxe, and Executive suites. Each room is equipped with a flat-screen TV and free toiletries for convenient stays. Take advantage of complimentary bottled water provided in every room.

Dining

Phoenix Palace Hotel Hanoi houses Thang Long Restaurant, serving traditional Vietnamese dishes and international cuisine. The bar area provides a relaxed space for guests to enjoy a variety of beverages. Daily breakfast is served, featuring a selection of local and international options.

Business Facilities

The hotel has a well-equipped conference room that accommodates up to 200 people, catering to business meetings and events. Audio-visual equipment is available for presentations and seminars. Professional staff assists in planning and executing corporate activities.

Location

Nestled in the bustling Hoan Kiem District, the hotel is within walking distance to the Old Quarter and Hoan Kiem Lake. Numerous attractions, shops, and dining options are easily accessible from the hotel. Hanoi's main train station is just a short drive away.

Additional Amenities

Phoenix Palace Hotel Hanoi provides a fitness center equipped with modern exercise machines for guest workouts. The hotel offers 24-hour front desk service to assist with inquiries and arrangements. Airport transfer service is available for convenient travel to and from the hotel.

Highlights

Accommodation: 100 guest rooms in various categories .

Dining: Thang Long Restaurant serving traditional dishes .

Business: well-equipped conference room for 200 guests .

Location: Hoan Kiem District, walking distance to attractions .

Must-do experiences

Visit the ancient Temple of Literature for a glimpse of history.
Try Pho Gia Truyen at 49 Bat Dan for the best pho in Hanoi.
Explore the hidden streets of the Old Quarter for unique shops.
Don't miss the serene Hoan Kiem Lake at sunset for stunning views.
Attend a traditional water puppet show at Thang Long Theatre.

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningBreakfast Bliss

The variety at breakfast impressed me. They offered both Western options and delicious local Vietnamese noodles.

Oliver from Canada

Review on

Room FeaturesBalcony Upgrade

I booked a deluxe room with a window, and they surprised me with a lovely honeymoon room with a balcony!

Priya from India

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BathroomPerfect Pressure

The shower had great water pressure, and the hot water never ran out. It was amazing!

Hans from Netherlands

Review on

Business FacilitiesDocuments Delivered

I was able to print many documents without any problems. Very helpful!

Jane from United Kingdom

Review on

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Select your room type

Phoenix Palace Hotel Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Balcony

2 persons

325 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Deluxe Double Room

2 persons

220 sq. feet

1 King-size bed

Shower

Heating

room details

Family Room Balcony

2 persons

455 sq. feet

2 King Size Beds

Shower

Heating

room details

Junior Suite Balcony

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Phoenix Palace Hotel Hanoi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Car park
Off-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Leisure/ TV room
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Phoenix Palace Hotel Hanoi Location

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

Map view

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

City landmarks

Landmark

Temple Of Literature

3600 ft

Museum

Vietnam Military History Museum

3600 ft

Monument

Ho Chi Minh Mausoleum

1.8 mi

Museum

Vietnamese Women's Museum

4400 ft

Castle

Thang Long Imperial Citadel

3600 ft

Museum

Vietnam National Museum of History

1.3 mi

Landmark

Bach Ma Temple

4600 ft

Landmark

Old City Gate

4600 ft

Monument

Flag Tower of Hanoi

3600 ft

Museum

Vietnam Fine Arts Museum

3600 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Theatre

Opera House

1.3 mi

Pagoda

One Pillar Pagoda

1.8 mi

Landmark

Long Bien Bridge

1.6 mi

Park

Lenin Park

3600 ft

Square

Ba Dinh Square

1.2 mi

Mall

Trang Tien Plaza

4400 ft

Landmark

Thien Quang Lake

4400 ft

Landmark

Quan Su Temple

4400 ft

Event hall

Friendship Cultural Palace

1.2 mi

Church

Cua Bac Church

1.2 mi

Nearby

Museum

Hoa Lo Prison

1600 ft

Church

Saint Joseph Cathedral

1600 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1600 ft

Library

Hoan Kiem Lake

1600 ft

Hang Duong

Hanoi Night Market

1600 ft

Lake of the Restored Sword

1600 ft

Theatre

Thang Long Water Puppet Theatre

1600 ft

87 Ma May Street Hoan Kiem District

Ancient House

1600 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1600 ft

Restaurants

Madame Hien Restaurant

300 ft

15 Chan Cam Street

Manh Coffee

100 ft

46 Nguyen Huu Huan Hoan Kiem

Marilyn's Cafe

300 ft

4 Au Trieu Hoàn Kiếm

La Bomba Latina

400 ft

46 Ngo Huyen

Chusa Vietnamese Cuisine

700 ft

22 Au Trieu Street Hoan Kiem District

Joma Bakery Cafe

800 ft

22 Ly Quoc Su Ba Dinh

Rosemary Kitchen & Sandwicherie

500 ft

60 To Ngoc Van Tay Ho

The Hanoi Social Club

1200 ft

6 Hoi Vu Hoan Kiem

Pasteur Street Brewing Company

700 ft

1 Au Trieu Behind the St.Joseph Cathedral in the Old Quarter

Hanoi Jade Restaurant & Patisserie

400 ft

20-22 Chan Cam

La Place

800 ft

4 P Au Trieu

Explore Hanoi

Local Highlights

Hoan Kiem Lake

6 minutes' walk

Iconic lake in the Old Quarter featuring the Turtle Tower, perfect for leisurely walks and vibrant local culture.

Saint Joseph Cathedral

6 minutes' walk

Gothic architectural wonder, offering a serene escape and photo opportunities in the bustling city.

Hanoi Night Market

6 minutes' walk

Lively market in the Old Quarter featuring local crafts, street food, and vibrant night atmosphere every weekend.

Temple of the Jade Mountain

6 minutes' walk

Historic temple on an island, known for its scenic views and tranquil atmosphere, dedicated to Confucius.

Typhoon Water Park

15 minutes' drive

Fun-filled water park perfect for families and thrill-seekers with slides, pools, and relaxing areas.

Thang Long Water Puppet Theatre

10 minutes' walk

Cultural performance featuring traditional water puppetry, ideal for family entertainment.

Yoga Retreat Studios

20 minutes' drive

Relaxing yoga sessions in a serene setting, offering classes for all levels and wellbeing.

Madame Hien Restaurant

1 minute' walk

Authentic Vietnamese cuisine in a charming setting known for its phở and fresh spring rolls.

Chusa Vietnamese Cuisine

3 minutes' walk

Cozy restaurant offering traditional dishes, with vegetarian options and a welcoming atmosphere.

La Bomba Latina

2 minutes' walk

Lively Latino eatery serving tapas and cocktails, featuring vibrant decor and occasional live music.

Bia Hoi Corner

10 minutes' walk

Popular outdoor spot offering fresh beer and local snacks in a lively atmosphere, a favorite among locals.

Hanoi Opera House

25 minutes' walk

Stunning historical venue showcasing ballet, opera, and concerts, perfect for a classy night out.

Getting around

City Centre

Hanoi6 min · 1700 ft

Airports

Noi Bai International Airport (HAN)39 min · 16.2 mi

Cat Bi International Airport (HPH)176 min · 72.5 mi

Train

Ha Noi Railway station12 min · 3300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Vietnamese

Number of rooms:

Former name

Hanoi Central Star Hotel

Reviews and Ratings

Feedback about Phoenix Palace Hotel Hanoi from previous guests about their experience.

Review score

Based on 212 verified reviews

7.9/10

Very good

79%

Recommend

Breakfast

7.5/10

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.9/10

Free Wi-Fi

8.7/10

Location

9.2/10

Staff

9.2/10

Value for money

9.0/10

Pros

Friendly staff

Great location

Delicious breakfast

Cons

Black mold

Poor hygiene

Garbage dump

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FAQs

About Phoenix Palace Hotel Hanoi

Where is the Phoenix Palace Hotel Hanoi located in relation to major attractions?

The hotel is situated 300 meters from St Joseph's Cathedral and a 5-minute drive from Hoan Kiem Lake.

How far is the Phoenix Palace Hotel Hanoi from Noi Bai International Airport?

Noi Bai International Airport is a 35-minute drive, approximately 19 km from the hotel.

What amenities are provided in the rooms at the Phoenix Palace Hotel Hanoi?

Rooms include free Wi-Fi, a flat-screen TV, a tea/coffee maker, and a refrigerator.

What dining options are available at the Phoenix Palace Hotel Hanoi?

The hotel offers room service, and nearby dining options include Yamamoto Matcha Cafe, Bami An Bread, and Marilyn's Cafe, all within 0.5 km.

What services does the Phoenix Palace Hotel Hanoi offer for guests?

Services include 24-hour reception, luggage storage, foreign currency exchange, and car rentals.

Is there a breakfast option at the Phoenix Palace Hotel Hanoi?

Breakfast is available for an additional charge of 100000 VND.

What are the check-in and check-out times at the Phoenix Palace Hotel Hanoi?

Check-in is at 14:00 and check-out is by 12:00.

Does the Phoenix Palace Hotel Hanoi have any parking facilities?

Public parking is available nearby for 30000 VND per hour, with reservation needed.

What activities can guests enjoy at the Phoenix Palace Hotel Hanoi?

Guests can take advantage of bicycle rentals, bike tours, and local culture walking tours.

What accessibility features does the Phoenix Palace Hotel Hanoi offer?

The hotel features soundproofed rooms, enhancing privacy and a peaceful retreat.

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