Phoenix Palace Hanoi Spa | Old Quarter Stay from $26

Name: Phoenix Palace Hotel Hanoi, Hanoi
Address: 27 Phu Doan Street, Hanoi, Ha Noi Municipality, 10000
Price range: US$28+
Rating: 8.3

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Phoenix Palace Hotel Hanoi Exterior photo

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Key details

About the Hotel

27 Phu Doan Street, Hanoi, 10000

Close to Hoan Kiem Lake

Great

8.3

8.9

/10

3.2

4.3

Loved by Phoenix Palace Hotel Hanoi guests

Attentive staff

Convenient location

Clean rooms

Hot water showers

Good breakfast

"Breakfast was delicious and a big hit with the kids."

Hoang from United States

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"Everything was very lean, All staffs were amazing very friendly and helpful, they helped us organize excursions, transportation, meals all within moments of when we requested it."

gauxinh from Vietnam

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"This hotel is heavily booked."

Tyng Song

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4-star comfort near Hanoi's attractions

Accommodation

The hotel offers 100 guest rooms in various categories, including Superior, Deluxe, and Executive suites. Each room is equipped with a flat-screen TV and free toiletries for convenient stays. Take advantage of complimentary bottled water provided in every room.

Dining

Phoenix Palace Hotel Hanoi houses Thang Long Restaurant, serving traditional Vietnamese dishes and international cuisine. The bar area provides a relaxed space for guests to enjoy a variety of beverages. Daily breakfast is served, featuring a selection of local and international options.

Business Facilities

The hotel has a well-equipped conference room that accommodates up to 200 people, catering to business meetings and events. Audio-visual equipment is available for presentations and seminars. Professional staff assists in planning and executing corporate activities.

Location

Nestled in the bustling Hoan Kiem District, the hotel is within walking distance to the Old Quarter and Hoan Kiem Lake. Numerous attractions, shops, and dining options are easily accessible from the hotel. Hanoi's main train station is just a short drive away.

Additional Amenities

Phoenix Palace Hotel Hanoi provides a fitness center equipped with modern exercise machines for guest workouts. The hotel offers 24-hour front desk service to assist with inquiries and arrangements. Airport transfer service is available for convenient travel to and from the hotel.

Highlights

Accommodation: 100 guest rooms in various categories

Dining: Thang Long Restaurant serving traditional dishes

Business: well-equipped conference room for 200 guests

Location: Hoan Kiem District, walking distance to attractions

Must-do experiences

Visit the ancient Temple of Literature for a glimpse of history.
Try Pho Gia Truyen at 49 Bat Dan for the best pho in Hanoi.
Explore the hidden streets of the Old Quarter for unique shops.
Don't miss the serene Hoan Kiem Lake at sunset for stunning views.
Attend a traditional water puppet show at Thang Long Theatre.

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningBreakfast Bliss

The variety at breakfast impressed me. They offered both Western options and delicious local Vietnamese noodles.

Oliver from Canada

Review on

Room FeaturesBalcony Upgrade

I booked a deluxe room with a window, and they surprised me with a lovely honeymoon room with a balcony!

Priya from India

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BathroomPerfect Pressure

The shower had great water pressure, and the hot water never ran out. It was amazing!

Hans from Netherlands

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Business FacilitiesDocuments Delivered

I was able to print many documents without any problems. Very helpful!

Jane from United Kingdom

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Select your room type

Phoenix Palace Hotel Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Balcony
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Family Room Balcony
2 persons
42 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Phoenix Palace Hotel Hanoi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Leisure/ TV room
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

27 Phu Doan Street, Hanoi, 10000

Explore Hanoi

Local Highlights

Hoan Kiem Lake

6 minutes' walk

Iconic lake in the Old Quarter featuring the Turtle Tower, perfect for leisurely walks and vibrant local culture.

Saint Joseph Cathedral

6 minutes' walk

Gothic architectural wonder, offering a serene escape and photo opportunities in the bustling city.

Hanoi Night Market

6 minutes' walk

Lively market in the Old Quarter featuring local crafts, street food, and vibrant night atmosphere every weekend.

Temple of the Jade Mountain

6 minutes' walk

Historic temple on an island, known for its scenic views and tranquil atmosphere, dedicated to Confucius.

Typhoon Water Park

15 minutes' drive

Fun-filled water park perfect for families and thrill-seekers with slides, pools, and relaxing areas.

Thang Long Water Puppet Theatre

10 minutes' walk

Cultural performance featuring traditional water puppetry, ideal for family entertainment.

Yoga Retreat Studios

20 minutes' drive

Relaxing yoga sessions in a serene setting, offering classes for all levels and wellbeing.

Madame Hien Restaurant

1 minute' walk

Authentic Vietnamese cuisine in a charming setting known for its phở and fresh spring rolls.

Chusa Vietnamese Cuisine

3 minutes' walk

Cozy restaurant offering traditional dishes, with vegetarian options and a welcoming atmosphere.

La Bomba Latina

2 minutes' walk

Lively Latino eatery serving tapas and cocktails, featuring vibrant decor and occasional live music.

Bia Hoi Corner

10 minutes' walk

Popular outdoor spot offering fresh beer and local snacks in a lively atmosphere, a favorite among locals.

Hanoi Opera House

25 minutes' walk

Stunning historical venue showcasing ballet, opera, and concerts, perfect for a classy night out.

Getting around

City Centre
Hanoi 6 min · 1700 ft
Airports
Noi Bai International (HAN) 39 min · 16.2 mi
Cat Bi International (HPH) 176 min · 72.5 mi
Train
Ha Noi Railway station 12 min · 3300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Vietnamese

Number of rooms:

Former name

Hanoi Central Star Hotel

Reviews and Ratings

Feedback about Phoenix Palace Hotel Hanoi from previous guests about their experience.

Review score

Based on 264 verified reviews

7.7 /10

Very good

76 %

Recommend

Breakfast

7.5/10

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.1/10

Free WiFi

7.8/10

Location

9.1/10

Paid Wi-Fi

5.0/10

Staff

9.0/10

Value for money

8.5/10

Pros

Friendly staff

Great location

Delicious breakfast

Cons

Black mold

Poor hygiene

Garbage dump

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FAQs

About Phoenix Palace Hotel Hanoi

How far is Phoenix Palace Hotel Hanoi from the city centre?

Hanoi city centre is reachable within a 10-minute walk from Phoenix Palace Hotel Hanoi.

What popular attractions are closest to the comfortable Phoenix Palace Hotel Hanoi?

Guests of the comfortable Phoenix Palace Hotel Hanoi can visit the bustling Hanoi Night Market (within a 500-metre distance of the accommodation), or the famous Hoa Lo Prison placed 6 minutes' walk away.

Is airport shuttle provided by the comfortable Phoenix Palace Hotel Hanoi?

Bus shuttle is one of the services offered by the comfortable Phoenix Palace Hotel Hanoi. Please inform the hotel staff about your estimated arrival time.

Is there a parking at the hotel?

Yes, the hotel features public parking nearby.

How much does it cost to stay at the hotel?

The price for a room in the hotel starts at $28.

What payment methods are available in Phoenix Palace Hotel Hanoi?

At Phoenix Palace Hotel Hanoi, you can pay using Visa and JCB.

What room types are available at the comfortable Phoenix Palace Hotel Hanoi?

Connecting Room, Family King Room, and Junior Suite are among the room types available at the comfortable Phoenix Palace Hotel Hanoi.

Is the staff at the Hanoi hotel multilingual?

Yes, the staff of the Hanoi hotel speaks English, Chinese, and Vietnamese.

Which facilities are available in the Hanoi hotel?

Top locations of the Hanoi hotel include a restaurant and luggage storage, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.