"Breakfast was delicious and a big hit with the kids."
Hoang from United States
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"Everything was very lean, All staffs were amazing very friendly and helpful, they helped us organize excursions, transportation, meals all within moments of when we requested it."
gauxinh from Vietnam
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"This hotel is heavily booked."
Tyng Song
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4-star comfort near Hanoi's attractions
Accommodation
The hotel offers 100 guest rooms in various categories, including Superior, Deluxe, and Executive suites. Each room is equipped with a flat-screen TV and free toiletries for convenient stays. Take advantage of complimentary bottled water provided in every room.
Dining
Phoenix Palace Hotel Hanoi houses Thang Long Restaurant, serving traditional Vietnamese dishes and international cuisine. The bar area provides a relaxed space for guests to enjoy a variety of beverages. Daily breakfast is served, featuring a selection of local and international options.
Business Facilities
The hotel has a well-equipped conference room that accommodates up to 200 people, catering to business meetings and events. Audio-visual equipment is available for presentations and seminars. Professional staff assists in planning and executing corporate activities.
Location
Nestled in the bustling Hoan Kiem District, the hotel is within walking distance to the Old Quarter and Hoan Kiem Lake. Numerous attractions, shops, and dining options are easily accessible from the hotel. Hanoi's main train station is just a short drive away.
Additional Amenities
Phoenix Palace Hotel Hanoi provides a fitness center equipped with modern exercise machines for guest workouts. The hotel offers 24-hour front desk service to assist with inquiries and arrangements. Airport transfer service is available for convenient travel to and from the hotel.
Highlights
Accommodation: 100 guest rooms in various categories
Dining: Thang Long Restaurant serving traditional dishes
Business: well-equipped conference room for 200 guests
Location: Hoan Kiem District, walking distance to attractions
Must-do experiences
Visit the ancient Temple of Literature for a glimpse of history.
Try Pho Gia Truyen at 49 Bat Dan for the best pho in Hanoi.
Explore the hidden streets of the Old Quarter for unique shops.
Don't miss the serene Hoan Kiem Lake at sunset for stunning views.
Attend a traditional water puppet show at Thang Long Theatre.
Select your room type
Phoenix Palace Hotel Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room Balcony
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Family Room Balcony
2 persons
42 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Phoenix Palace Hotel Hanoi offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score
General
No smoking on site
Car park
Off-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
27 Phu Doan Street, Hanoi, 10000,
Explore Hanoi
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Hoan Kiem Lake
6 minutes' walk
Iconic lake in the Old Quarter featuring the Turtle Tower, perfect for leisurely walks and vibrant local culture.
Saint Joseph Cathedral
6 minutes' walk
Gothic architectural wonder, offering a serene escape and photo opportunities in the bustling city.
Hanoi Night Market
6 minutes' walk
Lively market in the Old Quarter featuring local crafts, street food, and vibrant night atmosphere every weekend.
Temple of the Jade Mountain
6 minutes' walk
Historic temple on an island, known for its scenic views and tranquil atmosphere, dedicated to Confucius.
Typhoon Water Park
15 minutes' drive
Fun-filled water park perfect for families and thrill-seekers with slides, pools, and relaxing areas.
Thang Long Water Puppet Theatre
10 minutes' walk
Cultural performance featuring traditional water puppetry, ideal for family entertainment.
Yoga Retreat Studios
20 minutes' drive
Relaxing yoga sessions in a serene setting, offering classes for all levels and wellbeing.
Madame Hien Restaurant
1 minute' walk
Authentic Vietnamese cuisine in a charming setting known for its phở and fresh spring rolls.
Chusa Vietnamese Cuisine
3 minutes' walk
Cozy restaurant offering traditional dishes, with vegetarian options and a welcoming atmosphere.
La Bomba Latina
2 minutes' walk
Lively Latino eatery serving tapas and cocktails, featuring vibrant decor and occasional live music.
Bia Hoi Corner
10 minutes' walk
Popular outdoor spot offering fresh beer and local snacks in a lively atmosphere, a favorite among locals.
Hanoi Opera House
25 minutes' walk
Stunning historical venue showcasing ballet, opera, and concerts, perfect for a classy night out.
Getting around
City Centre
Hanoi 6 min · 1700 ft
Airports
Noi Bai International (HAN) 39 min · 16.2 mi
Cat Bi International (HPH) 176 min · 72.5 mi
Train
Ha Noi Railway station 12 min · 3300 ft
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs VND 100000.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Vietnamese
Number of rooms:
23
Former name
Hanoi Central Star Hotel
Reviews and Ratings
Feedback about Phoenix Palace Hotel Hanoi from previous guests about their experience.
Review score
Based on 264 verified reviews
7.7 /10
Very good
76 %
Recommend
Breakfast
7.5/10
Cleanliness
8.4/10
Comfort
8.3/10
Facilities
8.1/10
Free WiFi
7.8/10
Location
9.1/10
Paid Wi-Fi
5.0/10
Staff
9.0/10
Value for money
8.5/10
Pros
Friendly staff
Great location
Delicious breakfast
Cons
Black mold
Poor hygiene
Garbage dump
Guest reviews
based on 166 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Phoenix Palace Hotel Hanoi
Where is the Phoenix Palace Hotel Hanoi located in relation to major attractions?
The hotel is situated 300 meters from St Joseph's Cathedral and a 5-minute drive from Hoan Kiem Lake.
How far is the Phoenix Palace Hotel Hanoi from Noi Bai International Airport?
Noi Bai International Airport is a 35-minute drive, approximately 19 km from the hotel.
What amenities are provided in the rooms at the Phoenix Palace Hotel Hanoi?
Rooms include free Wi-Fi, a flat-screen TV, a tea/coffee maker, and a refrigerator.
What dining options are available at the Phoenix Palace Hotel Hanoi?
The hotel offers room service, and nearby dining options include Yamamoto Matcha Cafe, Bami An Bread, and Marilyn's Cafe, all within 0.5 km.
What services does the Phoenix Palace Hotel Hanoi offer for guests?
Services include 24-hour reception, luggage storage, foreign currency exchange, and car rentals.
Is there a breakfast option at the Phoenix Palace Hotel Hanoi?
Breakfast is available for an additional charge of 100000 VND.
What are the check-in and check-out times at the Phoenix Palace Hotel Hanoi?
Check-in is at 14:00 and check-out is by 12:00.
Does the Phoenix Palace Hotel Hanoi have any parking facilities?
Public parking is available nearby for 30000 VND per hour, with reservation needed.
What activities can guests enjoy at the Phoenix Palace Hotel Hanoi?
Guests can take advantage of bicycle rentals, bike tours, and local culture walking tours.
What accessibility features does the Phoenix Palace Hotel Hanoi offer?
The hotel features soundproofed rooms, enhancing privacy and a peaceful retreat.