Joy Palace Hotel, Nairobi ⇒ Browse rooms, reviews & rates for 2026

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Key details

About the Hotel

Westlands Road, Nairobi, Kenya, 00101

Near The Art Space Kenya

Very good

7.8

8.3

/10

4.1

Loved by Joy Palace Hotel guests

Helpful staff
Clean location
Good value

"The location is so close to many restaurants and shopping malls like Westgate and Sarit Center."

Eman from Somalia

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"The restaurant was a Plus for me"

Eustus from Kenya

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"The WiFi was excellent and free of charge."

Zainah from United Arab Emirates

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Rooms

Joy Palace Hotel offers 100 spacious rooms designed for comfort and convenience. Each room features floor-to-ceiling windows providing stunning city views. Guests can choose from a range of accommodations including deluxe rooms and well-appointed suites.

Dining

The hotel houses a variety of dining options with international cuisine available in the on-site restaurant. Guests can experience different meal settings including a vibrant bar offering cocktails and light snacks. Room service is also available for added privacy and convenience.

Wellness

Joy Palace Hotel offers a fully equipped fitness center for those looking to maintain their workout routines. The wellness area includes a sauna and steam bath, providing relaxation opportunities after a busy day. Professional massage services are also available to rejuvenate the body.

Location

Located in the heart of Nairobi, Joy Palace Hotel is conveniently close to major attractions such as Nairobi National Park and the Nairobi Railway Museum. The strategic location provides easy access to business districts and shopping centers. This central position allows guests to explore the city's cultural richness with ease.

Events and Meetings

The hotel offers meeting and conference facilities equipped with audio-visual technology. Flexible event spaces are suitable for both small meetings and larger gatherings. Professional catering services can be arranged to complement events held at the hotel.

Highlights

Location: Located in the heart of Nairobi

Rooms: 100 spacious rooms

Dining: on-site restaurant

Wellness: fitness center and sauna

Must-do experiences

Visit the David Sheldrick Wildlife Trust to see baby elephants.
Dine at Carnivore for a unique all-you-can-eat nyama choma experience.
Explore the Nairobi National Museum for rich local history.
Stroll through Kazuri Beads for handmade pottery and jewelry shopping.
Check out the Maasai Market for authentic crafts and souvenirs.

Location: Great

8.8/10Review score

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Highlights from guests

DiningDelicious Food

The downstairs bar offered delicious food. Breakfast was well done and packed for early departures before 7 am.

Charles from Kenya

Review on

Room FeaturesTidy Rooms

The room was tidy and had everything needed. It was located on a quiet side, away from restaurant music.

Nuria from Spain

Review on

BedroomComfortable Bed

The bed was comfortable. The sitting area had good lighting, perfect for getting work done efficiently.

Rajesh from India

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Select your room type

Joy Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

220 sq. feet

2 Single beds

Shower

room details

Deluxe Double Room

2 persons

195 sq. feet

1 King-size bed

Shower

room details

Standard Single Room

1 person

195 sq. feet

1 Single bed

Shower

room details

Superior Triple Room

3 persons

270 sq. feet

1 King-size bed

Shower

room details

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Facilities

Joy Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Free parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Barber shop
Fire extinguishers
Key access

Sports & Fitness

Billiard tables

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Karaoke
Night club
Entertainment
Sun terrace
BBQ facilities
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Soundproofed rooms
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Joy Restaurant invites guests to experience diverse culinary delights in a warm and inviting atmosphere. Offering a blend of African and American cuisines, this family-friendly venue is perfect for all occasions, from hearty breakfasts to cozy romantic dinners.

Joy Palace Hotel Nairobi Restaurant photo

Joy Restaurant

African and American cuisine with vegetarian and vegan options

Ambiance

A welcoming setting that combines traditional warmth with modern touches, suitable for families and intimate gatherings alike.

Key Offerings

Hearty breakfast selections, delightful brunch, and an array of lunch and dinner choices, complemented by special high tea offerings, perfect for any time of the day.

Reservation

Reservations are recommended.

Open for breakfast, brunch, lunch, dinner, and high tea; hours vary.

Joy Palace Hotel Location

Westlands Road, Nairobi, Kenya, 00101

Map view

Westlands Road, Nairobi, Kenya, 00101

City landmarks

Landmark

Uhuru Park

1.8 mi

Park

The Nairobi Arboretum

3.1 mi

Park

Jeevanjee Gardens

1.4 mi

Museum

Nairobi National Museum

1.1 mi

Library

Kenya National Archives

1.9 mi

Landmark

Westlands

2900 ft

Mall

Sarit Centre

2900 ft

Landmark

David Sheldrick Wildlife Trust

2.5 mi

Landmark

Central Business District

1.7 mi

Zoo

Snake Park

1.1 mi

Landmark

August 7th Memorial Park

2.1 mi

Landmark

Kenyatta International Conference Centre

1.9 mi

Mall

Westgate Shopping Mall

4700 ft

Landmark

The Sarova Stanley

1.7 mi

Landmark

Kencom House

1.9 mi

Landmark

Sigiria

1.7 mi

Landmark

Kazuri Beads Factory

4800 ft

Mosque

Jamia Mosque

1.6 mi

Landmark

Banana Box

2300 ft

Landmark

Connect Coffee

2300 ft

Landmark

Habitat for Humanity Kenya

2300 ft

Museum

The Maasai Market

1.3 mi

Theatre

Kenya National Theatre

2.0 mi

Landmark

Anniversary Towers

1.3 mi

Landmark

Museum Hill Centre

4400 ft

Landmark

K1 Klub House

4000 ft

Landmark

Chiromo

2.8 mi

Landmark

Kipro Centre

3.9 mi

Nearby

Kumbu Kumbu Art Gallery

900 ft

Eden Square Office Block

1600 ft

Restaurants

Namaste India Restaurant

1900 ft

Maharaja

3000 ft

Shivachi Road

Shawarma Xpress

2900 ft

Karuna Road Opposite Nine West Building

Explore Nairobi

Explore Nairobi's Vibrant Scene

Nairobi National Museum

20 minutes' walk

Cultural Hub with rich exhibits on Kenyan history, art; hosts guided tours and special events.

Uhuru Park

30 minutes' walk

Sprawling park featuring gardens, a lake, and memorials; ideal for picnics and leisurely strolls.

Kumbu Kumbu Art Gallery

4 minutes' walk

Contemporary art gallery showcasing local talent; features rotating exhibitions and art events.

Westgate Shopping Mall

11 minutes' walk

Popular mall with shops, dining, and entertainment; hosts events and has family-friendly options.

Biking at Nairobi National Park

10 minutes' drive

Thrill-seekers can enjoy biking tours; rentals and guided options available for varying skill levels.

Yoga at The Greenhouse

5 minutes' drive

Relaxation through yoga classes; offers various styles, scheduling classes for beginners and enthusiasts.

Namaste India Restaurant

7 minutes' walk

Authentic Indian cuisine with vibrant decor; renowned for curries and a cozy atmosphere.

Maharaja

11 minutes' walk

Casual setting with diverse Indian dishes; popular for its extensive vegetarian options and snacks.

Sarit Centre

11 minutes' walk

Lively shopping center with movie theaters and occasional live performances; caters to all ages.

Connect Coffee

9 minutes' walk

Charming café with live music nights; great for relaxing with a drink and enjoying a friendly vibe.

Getting around

City Centre

Nairobi28 min · 1.4 mi

Airports

Wilson Airport (WIL)12 min · 4.7 mi

Jomo Kenyatta International Airport (NBO)33 min · 13.5 mi

Train

Nairobi Railway Station6 min · 2.4 mi

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Property information and rules

Check-in

from 11:00-23:30

Check-out

from 01:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of rooms:

Reviews and Ratings

Feedback about Joy Palace Hotel from previous guests about their experience.

Review score

Based on 213 verified reviews

7.5/10

Very good

77%

Recommend

Breakfast

4.5/10

Cleanliness

8.0/10

Comfort

7.8/10

Facilities

7.5/10

Free Wi-Fi

8.7/10

Location

8.8/10

Paid Wi-Fi

9.1/10

Staff

8.8/10

Value for money

8.3/10

Pros

Friendly staff

Reasonable price

Perfect location

Cons

Slow breakfast

Loud music

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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FAQs

About Joy Palace Hotel

What are the check-in and check-out times at Joy Palace Hotel?

Check-in is at 11:00 and check-out is at 10:00.

How far is Joy Palace Hotel from Wilson Airport?

The hotel is approximately 6 km from Wilson Airport.

Does Joy Palace Hotel offer airport shuttle services?

The hotel provides paid airport shuttle services for guests.

What dining options are available at Joy Palace Hotel?

The hotel features an on-site restaurant serving American cuisine and a bar/lounge area.

Are there any popular restaurants nearby Joy Palace Hotel?

Nearby restaurants include Rozina Restaurant, Cake City, and Chowpaty, all within 0.5 km.

What amenities can guests expect in their rooms at Joy Palace Hotel?

Rooms include free Wi-Fi, a flat-screen TV, a desk, private bathroom, and city views.

Is parking available at Joy Palace Hotel?

Free private parking is available on-site, with prior reservation recommended.

What are the recreational activities offered at Joy Palace Hotel?

Guests can enjoy billiards and darts at the hotel.

Does Joy Palace Hotel provide any family-friendly services?

Yes, the hotel offers family rooms and a children's menu.

Is Joy Palace Hotel pet-friendly?

Pets are allowed on request at the hotel.

What is the distance from Joy Palace Hotel to Nairobi National Museum?

The hotel is located 2 km from Nairobi National Museum.

Are there spa services available at Joy Palace Hotel?

The hotel features a spa and wellness centre for guest relaxation.

Which languages are spoken by the staff at Joy Palace Hotel?

The staff at Joy Palace Hotel speaks multiple languages to accommodate guests.

Does Joy Palace Hotel offer business facilities?

The hotel includes a business center for corporate needs.

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