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Hard Rock Hotel Cancun
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75 photos
Hard Rock Hotel Cancun People photo The photo shows a vibrant and playful water park designed for children. The foreground features a large, light blue elephant statue with a friendly expression, its trunk curving towards the right. The statue is situated on a rocky base with some greeHard Rock Hotel Cancun Exterior photo The photo captures a luxurious resort at dusk or dawn, with a large, inviting swimming pool taking center stage. The pool is a deep, vibrant blue, reflecting the warm lights from the surrounding buildings and the soft hues of the sky. Several loungHard Rock Hotel Cancun Beach photo The photo captures a serene and picturesque scene at dusk or dawn. A long, straight pier extends out into calm, deep blue water, creating a sense of tranquility. The pier is lined with several dark blue umbrellas, each casting a faint shadow on the w

Hard Rock Hotel Cancun, Cancun

Pay on our site
up to 10% less
than on Booking.com
Check rooms and rates
From$414 /night
Check-in
24Jul
Check-out
25Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun
-
Close to the beach
Very good
7.9
7.6
/10
4.2
4.5
/5

Loved by Hard Rock Hotel Cancun guests

Amazing service
Beautiful beach
Spacious rooms
Delicious food
"We had an amazing lagoon view room that captured the Cancun sunset amazingly, we had an amazing bubble bath and great room service and spectacular attention."
Dani from Mexico
read full review
"The beach was not rocky or full of sea weed like other areas around Cancun."
atthehardrockagain from United States
read full review
"One of the best hotels to stay with amazing oceanfront rooms and exciting activities throughout the day."
Ravi Shankar
read full review

5-star all-inclusive resort in Cancun

Amenities

Hard Rock Hotel Cancun offers a full range of amenities, including a private beach and an infinity pool overlooking the ocean. Guests have access to a spa and wellness center providing treatments and therapies tailored for relaxation. The hotel operates tennis courts and a miniature golf course for leisure activities.

Rooms

The hotel features a variety of room options, including family rooms and kid-friendly accommodations. Each room offers a private bathroom, flat-screen TV, and a minibar for convenience. Selected rooms come with balconies providing views of the garden or the sea.

Location

Located on Blvd Kukulcan KM 14.5 in Cancun's Hotel Zone, the hotel is 7.8 miles from Cancun Airport, making transportation straightforward. Guests can easily access famous landmarks such as Playa Marlin and Museo Maya de Cancun, both within 1.5 miles. The hotel's position offers stunning views of the Caribbean coast and easy beach access.

Wellness

The hotel features a state-of-the-art fitness center and a full-service spa that provides a variety of wellness treatments. Guests can enjoy a sauna, hot tub, and a range of massage services designed for relaxation. Yoga sessions are also available to enhance the wellness experience.

Family-Friendly Offerings

Hard Rock Hotel Cancun is equipped with a kids' club that engages children through various activities and entertainment options. An outdoor play area and a game room are available to keep younger guests entertained. The hotel also offers special kids' meals to cater to younger tastes.

Highlights

Location: 7.8 miles from Cancun Airport

Rooms: Selected rooms with balconies

Dining: On-site restaurants and bars

Wellness: Full-service spa with treatment options

Must-do experiences

  • Savor authentic tacos al pastor at Taquería Los Chachalacos.
  • Visit the vibrant Mercado 28 for local crafts and souvenirs.
  • Explore Tulum's ancient ruins for stunning coastal views.
  • Dive into cenote Ik Kil for a refreshing and unique swim.
  • Catch a live mariachi show at Plaza Mariachi on weekends.

Select your room type

Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Triple Room
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    Deluxe King Ocean View Classic
    2 persons
    40 sq. feet
    1 King-size bed
    Ocean view
    Air conditioning
    Balcony
    room details
    Diamond Ocean View King
    2 persons
    40 sq. feet
    1 King-size bed
    Ocean view
    Air conditioning
    Balcony
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Hard Rock Hotel Cancun features a delightful range of dining experiences that promise to tantalize taste buds and celebrate culinary traditions. From vibrant Mexican flavors to exquisite Asian dishes, each restaurant invites guests to savor authentic cuisine in welcoming settings that cater to families and food enthusiasts alike.
Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs. A group of eight people are positioned on the stag
Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere. There are se

Zen

Asian
Ambiance
Elegant yet family-friendly environment, creating a serene dining experience.
Key Offerings
Expertly prepared dishes showcasing bold flavors and refined techniques, perfect for a memorable dinner.
Reservation
recommended
Breakfast and Dinner

Ciao

Italian
Ambiance
Casual and family-friendly dining space infused with traditional Italian charm.
Key Offerings
A range of classic Italian dishes from hearty pastas to delectable pizzas, served all day for breakfast, lunch, and dinner.
Reservation
not needed
Breakfast, Lunch, Dinner

Frida

Mexican
Ambiance
Warm and traditional decor, creating a vibrant atmosphere for family gatherings.
Key Offerings
Tantalizing Mexican fare, including flavorful tacos and enchiladas, available for breakfast, lunch, and dinner.
Reservation
not needed
Breakfast, Lunch, Dinner

Pizzeto

Pizza
Ambiance
Relaxed and family-friendly, making it a great spot for casual meals.
Key Offerings
An array of artisan pizzas crafted with fresh ingredients, served for casual lunches and dinners.
Reservation
not needed
Lunch, Dinner

Toro

Steakhouse
Ambiance
Sophisticated yet family-friendly, ideal for indulgent evening dining.
Key Offerings
A selection of premium cuts and grilled specialties, creating a rich dining experience for families.
Reservation
recommended
Dinner

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun
Explore Cancun
Explore Cancun
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes walking
This museum showcases ancient Mayan artifacts and immersive exhibits, perfect for history buffs.
Avenida Kukulkan
Avenida Kukulkan
20 minutes walking
A vibrant boulevard lined with shops, restaurants, and attractions, ideal for a leisurely stroll.
Backstage Theatre
15 minutes walking
A popular venue for live performances, featuring everything from musicals to cultural events.
Dolphinaris Cancun
11 minutes walking
An interactive dolphin experience offers guests the chance to swim with these friendly creatures.
Water Sports
10 minutes walking
Enjoy thrilling water sports at nearby Aquaworld, with options like jet skiing and parasailing.
Golf at Cancun Golf Club
3 minutes walking
A beautiful 18-hole golf course surrounded by lush greenery, perfect for both beginners and pros.
Relaxation at Local Spas
5 minutes driving
Various nearby spas offer rejuvenating treatments, including massages and skincare, for a serene getaway.
Gustino Italian Grill
5 minutes walking
Authentic Italian cuisine in an elegant setting; signature dishes include homemade pasta and fresh seafood.
Nebbiolo Ristorante
5 minutes walking
Fine dining experience featuring gourmet Italian dishes, complemented by an extensive wine list.
The Blue Water Grill
5 minutes walking
Casual atmosphere with a focus on fresh seafood and grilled specialties, perfect for family dining.
Vicente Asador De Brasa
10 minutes walking
Known for its grilled meats and local flavors, this restaurant offers a charming ambiance and friendly service.
Oasis Arena
15 minutes walking
This venue hosts exciting live performances and events, perfect for an entertaining night out.
H Roof
H Roof
11 minutes walking
A trendy rooftop bar offering stunning sunset views, cocktails, and live music for a vibrant nightlife experience.
Getting around
  • City Centre
    Cancun 17 min  ·  6.9 mi
  • Airports
    Cancun (CUN) 27 min  ·  11.1 mi
    Isla Mujeres (ISJ) 48 min  ·  19.8 mi
Interested in Exclusive Early Booking Rates?
Take advantage of special rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Review score
Based on 5176 verified reviews
8.8 /10
Great
84 %
Recommend
Breakfast
9.9/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.1/10
Free WiFi
8.7/10
Location
9.0/10
Paid Wi-Fi
7.0/10
Staff
8.4/10
Value for money
7.5/10
Pros
Ocean view
Music details
Superb staff
Good food
Cons
Old installations
Guest reviews
based on 553 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Hard Rock Hotel Cancun
What is the distance from Hard Rock Hotel Cancun to Cancún International Airport?
Hard Rock Hotel Cancun is located 16 km from Cancún International Airport, approximately a 21-minute drive.
What dining options are available on-site at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants including Frida for dinner and Pizzeto for lunch, offering a variety of cuisines.
Are there any nearby restaurants to Hard Rock Hotel Cancun?
Nearby restaurants include Ciao (0.5 km), Zen (0.5 km), Olio (0.5 km), and Gustino Italian Grill (0.5 km).
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms feature air conditioning, a flat-screen TV, a minibar, and a private bathroom with a shower.
What recreational facilities are available at Hard Rock Hotel Cancun?
The hotel offers an infinity pool, fitness centre, tennis court, golf course, and a kids' club.
What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Hard Rock Hotel Cancun have a spa?
Yes, the hotel offers a full-service spa with a variety of treatments including massages and body wraps.
Is there a private beach at Hard Rock Hotel Cancun?
The hotel features a private beach area for guests.
What family-friendly amenities does Hard Rock Hotel Cancun provide?
The hotel offers a children's play area, kids' club, and children's buffet.
What entertainment options are available at Hard Rock Hotel Cancun?
Guests can enjoy live music, evening entertainment, and a games room.
Are there any shopping options at Hard Rock Hotel Cancun?
A Rock Shop is available on-site, featuring signature Hard Rock merchandise.

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Hard Rock Hotel Cancun
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun
Booking.com
Travellers review
7.9
Hard Rock Hotel Cancun
trip-advisor
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