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From447US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the family-friendly Paganella Ski Resort
Perfect
9.2
/10
5.0
4.8
/5

Accommodations

Family Hotel Serena presents a variety of family-friendly rooms and suites, designed with spacious layouts and bright interiors. Select accommodations include separate areas to provide parents with privacy during their stay. Each room offers views of the Brenta Dolomites and comes equipped with kettles for preparing herbal teas and baby food.

Family Amenities

The hotel offers specialized services for children, including a Mini Club for ages 3-12 and a Baby Club for infants aged 12 to 35 months. Meals are crafted by nutritionist Verdiana Ramina, ensuring children enjoy a balanced yet tasty experience. Parents are given the option for early dinner service with dedicated activities led by animators.

Dining Options

Dining at Family Hotel Serena consists of the Serena Family Delight, which includes a gourmet breakfast, afternoon snacks, and multi-course dinners. The Kids' Restaurant showcases delicious and nutritious meals tailored for young guests, featuring a mix of local and healthy ingredients. Flexible dining hours offer convenience for families enjoying their vacation.

Wellness Facilities

The Carpe Diem wellness center is reserved exclusively for adults, featuring amenities such as a Finnish sauna, Turkish bath, and whirlpool. Family Hotel Serena provides a heated pool maintaining a comfortable temperature of 31 degrees Celsius for splashing fun. Wellness treatments for children include gentle massages, ensuring relaxation is available for guests of all ages.

Activities and Location

Family Hotel Serena is strategically located in Andalo, allowing easy access to summer and winter outdoor activities like hiking and skiing. The hotel provides electric bikes for rent, enhancing the exploration of scenic surroundings. Additionally, guided excursions are offered to discover the natural beauty of the Dolomites, ensuring engaging activities for the entire family.

Highlights

Location: Nestled in Andalo, a paradise for mountain lovers

Children: Mini Club for ages 3-12 and Baby Club for infants

Dining: Serena Family Delight includes a gourmet breakfast and multi-course dinners

Wellness: Carpe Diem wellness center exclusively for adults

Activities: Electric bikes available for exploring the surroundings

Must-do experiences

  • Savor Torte di Patate at Ristorante Pizzeria La Stube.
  • Hike the scenic trails of the Paganella for breathtaking views.
  • Visit the Andalo Life Park for family-friendly activities.
  • Explore the hidden Lago di Nembia for a peaceful retreat.
  • Don't miss the local market on Thursdays for fresh produce.
View all

Select your room type

Family Hotel Serena offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
230 sq. feet 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
305 sq. feet 
2 Single beds
Shower
Heating
Superior Family Room
2 persons
410 sq. feet 
2 King Size Beds
Shower
Heating
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Price and Room Availability Calendar

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Facilities

Family Hotel Serena offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

At Family Hotel Serena, Ristorante #1 stands out with its inviting Italian fare, catering to all dietary needs in a family-friendly atmosphere. Meals here become delightful gatherings, where the aroma of traditional dishes mingles with warmth and laughter, creating a true culinary haven for guests.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian
Ambiance
A cozy and traditional setting, ideal for families wanting to enjoy meals together.
Key Offerings
Dive into hearty Italian classics with options for vegetarians, vegans, and those seeking gluten-free or dairy-free dishes. A unique feature includes a convenient kettle for herbal teas and baby food preparation.
Reservation
Recommended.
Open for breakfast, lunch, and dinner.

Family Hotel Serena Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8 minutes' walk
A unique miniature and nativity scene museum showcasing detailed handcrafted exhibits that captivate visitors of all ages.
AcquaIN
AcquaIN
11 minutes' walk
A family-friendly water park featuring pools, slides, and wellness areas, perfect for relaxation or fun-filled family days.
Piz Galin
Piz Galin
10 minutes' drive
A stunning mountain offering hiking trails and breathtaking views, highlighting the natural beauty of the Andalo area.
Laghet - Prati di Gaggia Skiing
11 minutes' walk
A popular ski area suitable for all skill levels, featuring rental services and ski schools for thrilling winter adventures.
Cima Canfedin Hiking
4 minutes' walk
Leisurely hiking routes with beautiful scenery, ideal for relaxing walks and family-friendly excursions in tranquil surroundings.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
A charming bistro offering local delicacies and fresh ingredients in a vibrant atmosphere; perfect for a light lunch or snack.
Bistrot Dolomieu
Bistrot Dolomieu
6 minutes' walk
A cozy bistro with a warm ambiance, serving gourmet dishes and fine wines, suitable for intimate dinners and special occasions.
Music Events at Local Venues
5 minutes' drive
Various venues around Andalo host live music and events, offering cozy atmospheres for relaxing evenings with friends and family.
Dolomiti Cinema
10 minutes' drive
A family-friendly cinema showcasing the latest films, from blockbusters to animated features, perfect for a cozy movie night.
Getting around
City Centre
Andalo5 min  ·  1400 ft
Airports
Bolzano Airport (BZO)94 min  ·  38.9 mi
Verona Villafranca Airport (VRN)199 min  ·  82.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena

Reviews and Ratings

Feedback about Family Hotel Serena from previous guests about their experience.
Review score
Based on 41 verified reviews
9.5/10
Perfect
100%
Recommend
Breakfast
8.7/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.6/10
Value for money
8.9/10
Guest reviews
based on 96 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Family Hotel Serena
What attractions are located near Family Hotel Serena?
The hotel is situated 8 km from Molveno Lake and close to the ski slopes of Paganella Ski Resort.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is 63 km from Bolzano Airport.
What are the check-in and check-out times at Family Hotel Serena?
Check-in is at 15:00 and check-out is by 10:00.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without the need for reservation.
What are the dining options at Family Hotel Serena?
The hotel features an on-site restaurant that serves Italian cuisine, and guests can enjoy buffet or Italian breakfast.
What leisure facilities can guests enjoy at Family Hotel Serena?
Guests can enjoy a heated indoor pool, sauna, Turkish bath, and a spa center.
What recreational activities does Family Hotel Serena offer?
Activities include hiking, cycling, table tennis, and a kids' club with entertainment staff.
Which languages can staff at Family Hotel Serena speak?
The staff at the hotel can communicate in multiple languages, providing an inclusive environment for guests.
What amenities do guest rooms at Family Hotel Serena feature?
Rooms include air conditioning, a flat-screen TV, and some offer balconies.
What children's amenities are available at Family Hotel Serena?
The hotel offers a kids' club, children's buffet, play area, and babysitting services.
Are there nearby restaurants to Family Hotel Serena?
Nearby options include Campo Base (0.5 km), La Stua (0.5 km), and Bistrot Dolomieu (0.5 km).
What wellness services are provided at Family Hotel Serena?
The hotel offers a spa with massage treatments, pedicure, manicure, and a range of relaxation therapies.

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23Mar2026Select date
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Rooms and Guests2 Guests, 1 Room