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Check-in
21Dec2025Select date
Check-out
22Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the family-friendly Paganella Ski Resort
Perfect
9.2
/10
5.0
/5

The 4-star smoke-free Family Hotel Serena Andalo is located only 300 metres from Prati di Gaggia, offering 27 rooms along with a hammam, a sundeck, and spa therapy. Boasting an à la carte restaurant, the family hotel is available within a few blocks of the family-friendly Paganella Ski Resort.

Location

Staying in ski area of Andalo, guests can easily reach Cima Canfedin, which is just a 5-minute walk away. The Serena Andalo features location merely 0.7 km from the Mostra Delle Miniature e Dei presepi exhibition.

This Andalo hotel is situated approximately a 10-minute ride from the Lago di Molveno.

The Andalo cable car station is in proximity to the accommodation.

Rooms

Some rooms provide a minibar fridge and an electric kettle as well as a flat-screen TV with satellite channels to help you enjoy your stay. Guests can use a bidet, along with shower caps and bath sheets. They offer views of the mountain.

Eat & Drink

Family Hotel Serena includes the restaurant with Italian cuisine. It offers a variety of fruit desserts that will suit all tastes. Drinks are available at the lounge bar. At Campo Base, situated 150 m from the hotel, you can taste Italian cuisine.

Leisure & Business

The Serena also features a swimming pool along with snow skiing, hiking, and cycling. The property offers a ski school, a ski storage room, and a ski pass vendor for ski lovers. Wellness options at this hotel include a steam room, a Jacuzzi, and locker rooms, and such beauty treatments as body scrub, pedicure, and manicure.

Must-do experiences

  • Savor Torte di Patate at Ristorante Pizzeria La Stube.
  • Hike the scenic trails of the Paganella for breathtaking views.
  • Visit the Andalo Life Park for family-friendly activities.
  • Explore the hidden Lago di Nembia for a peaceful retreat.
  • Don't miss the local market on Thursdays for fresh produce.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
21 m² 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
28 m² 
2 Single beds
Shower
Heating
Superior Family Room
2 persons
38 m² 
2 King Size Beds
Shower
Heating
Click button to see more rooms
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

At Family Hotel Serena, Ristorante #1 stands out with its inviting Italian fare, catering to all dietary needs in a family-friendly atmosphere. Meals here become delightful gatherings, where the aroma of traditional dishes mingles with warmth and laughter, creating a true culinary haven for guests.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian
Ambiance
A cozy and traditional setting, ideal for families wanting to enjoy meals together.
Key Offerings
Dive into hearty Italian classics with options for vegetarians, vegans, and those seeking gluten-free or dairy-free dishes. A unique feature includes a convenient kettle for herbal teas and baby food preparation.
Reservation
Recommended.
Open for breakfast, lunch, and dinner.

Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
300 m
Cima Canfedin
300 m
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
90 m
Via Crosare 18
Baita Lovara
300 m
Prati Di Gaggia
Bistrot Dolomieu
480 m
Via Ponte Lambin 4
Ristorante El Tavel
590 m
1 Via Perli
Dolci Note
470 m
Via Trento 13
Tower Pub
580 m
Via Paganella 6
Le Chicche Bio Bistro
610 m
Via Perli 4 Dietro Conad
Romantica
640 m
Via Perli 10
Zenith Apres Ski
680 m
Via Rindole 4
Explore Andalo
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8 minutes' walk
A unique miniature and nativity scene museum showcasing detailed handcrafted exhibits that captivate visitors of all ages.
AcquaIN
AcquaIN
11 minutes' walk
A family-friendly water park featuring pools, slides, and wellness areas, perfect for relaxation or fun-filled family days.
Piz Galin
Piz Galin
10 minutes' drive
A stunning mountain offering hiking trails and breathtaking views, highlighting the natural beauty of the Andalo area.
Laghet - Prati di Gaggia Skiing
11 minutes' walk
A popular ski area suitable for all skill levels, featuring rental services and ski schools for thrilling winter adventures.
Cima Canfedin Hiking
4 minutes' walk
Leisurely hiking routes with beautiful scenery, ideal for relaxing walks and family-friendly excursions in tranquil surroundings.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
A charming bistro offering local delicacies and fresh ingredients in a vibrant atmosphere; perfect for a light lunch or snack.
Bistrot Dolomieu
Bistrot Dolomieu
6 minutes' walk
A cozy bistro with a warm ambiance, serving gourmet dishes and fine wines, suitable for intimate dinners and special occasions.
Music Events at Local Venues
5 minutes' drive
Various venues around Andalo host live music and events, offering cozy atmospheres for relaxing evenings with friends and family.
Dolomiti Cinema
10 minutes' drive
A family-friendly cinema showcasing the latest films, from blockbusters to animated features, perfect for a cozy movie night.
Getting around
City Centre
Andalo5 min  ·  400 m
Airports
Bolzano Airport (BZO)94 min  ·  62.6 km
Verona Villafranca Airport (VRN)206 min  ·  137.3 km
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
FAQs
About Family Hotel Serena
What attractions are located near Family Hotel Serena?
The hotel is situated 8 km from Molveno Lake and close to the ski slopes of Paganella Ski Resort.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is 63 km from Bolzano Airport.
What are the check-in and check-out times at Family Hotel Serena?
Check-in is at 15:00 and check-out is by 10:00.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without the need for reservation.
What are the dining options at Family Hotel Serena?
The hotel features an on-site restaurant that serves Italian cuisine, and guests can enjoy buffet or Italian breakfast.
What leisure facilities can guests enjoy at Family Hotel Serena?
Guests can enjoy a heated indoor pool, sauna, Turkish bath, and a spa center.
What recreational activities does Family Hotel Serena offer?
Activities include hiking, cycling, table tennis, and a kids' club with entertainment staff.
Which languages can staff at Family Hotel Serena speak?
The staff at the hotel can communicate in multiple languages, providing an inclusive environment for guests.
What amenities do guest rooms at Family Hotel Serena feature?
Rooms include air conditioning, a flat-screen TV, and some offer balconies.
What children's amenities are available at Family Hotel Serena?
The hotel offers a kids' club, children's buffet, play area, and babysitting services.
Are there nearby restaurants to Family Hotel Serena?
Nearby options include Campo Base (0.5 km), La Stua (0.5 km), and Bistrot Dolomieu (0.5 km).
What wellness services are provided at Family Hotel Serena?
The hotel offers a spa with massage treatments, pedicure, manicure, and a range of relaxation therapies.

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