"You can only dream of having great quality food and alcohol in all inclusive, and it was beyond our expectations."
Almog from Israel
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"The resort's location, food, and service were great, but the loud music and uncooperative DJ impacted our overall experience."
Lauren
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"The room included a beautiful bathtub, full shower, very soft bed with great views of the town and ocean."
Kosette S
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Featuring a central setting approximately 5 minutes' walk from the Frida Kahlo Museum Playa Del Carmen, the chic The Reef 28 Hotel & Spa Playa del Carmen includes 2 hot tubs. Offering 4 restaurants with Asian and international cuisine, the 5-star luxury hotel is 2.1 km from the Xaman Ha Ruins.
Location
This Playa del Carmen hotel is situated just around the corner from Plaza Las Américas, while the Kool Beach Club is only 10 minutes' walk away. The Reef Playa del Carmen is 950 m from Colectivo pick up bus stop and about 500 metres from Mamita's Beach Club.
For those travelling from afar, Aeropuerto de Playa del Carmen airport is 5 minutes' drive away.
This property also provides access to shopping attractions like Cenote Carwash Dive Shop, which are 1.7 miles away.
Rooms
You can choose from one of the 234 air-conditioned rooms with a flat-screen TV with satellite channels, and self-catering amenities like a mini-fridge-bar and free minibar items. Private bathrooms also feature hair dryers and complimentary toiletries for travellers' utmost comfort. Some of these air-conditioned rooms face the sea.
Eat & Drink
The Asian restaurant in The Reef 28 Hotel & Spa serves Asian dishes, while in the à la carte venue guests can enjoy international options. You can savour refreshing drinks in the lounge bar. The bar area includes a lounge. The Reef is right around the corner from La Vagabunda, serving Latin American cuisine.
Leisure & Business
Guests have access to an infinity swimming pool as well as a treatment room, a Jacuzzi, and a sauna. As part of its commitment to guest wellness, the property includes a fitness centre featuring fitness classes.
Must-do experiences
Savor the fresh ceviche at La Cueva del Chango on 38th Street.
Visit the Frida Kahlo Museum for a glimpse of her vibrant world.
Explore the vibrant Mercado 28 for local crafts and authentic snacks.
Relax at the hidden Tulum beach for stunning views and peace.
Experience the Mayan ruins of Tulum at sunset for breathtaking sights.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
100 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa offers a delightful array of dining experiences that cater to diverse palates, from authentic Mexican cuisine to modern Asian flavors. Guests can indulge in culinary creations crafted with care in stunning settings, whether it be beneath the vibrant sky on the rooftop or within intimate indoor spaces.
Cachito
Mexican
Ambiance
Modern and inviting, perfect for a relaxed dining experience.
Key Offerings
Featuring an exclusive menu designed by renowned Chef de Cuisine Margarita Carrillo, guests can look forward to a range of dishes that include vegetarian, vegan, and gluten-free options.
Reservation
Recommended for a smooth dining experience.
Open for lunch and dinner, daily from 12:30 PM to 10:30 PM.
El Asiático
Asian
Ambiance
Modern, with a cozy and tranquil setting ideal for intimate dinners.
Key Offerings
Experience a thoughtfully crafted Asian menu accommodating vegetarian, vegan, and gluten-free diets. Perfect for those looking for a culinary escape.
Reservation
Strongly advised to ensure seating.
Open for dinner only on Tuesdays, Thursdays, and Saturdays from 6:00 PM to 10:30 PM.
Veintiocho
International
Ambiance
A modern buffet restaurant set in a welcoming atmosphere, ideal for all-day dining.
Key Offerings
Serve up a well-rounded buffet breakfast with exquisite international dishes, along with a cocktail hour for evening relaxation, accommodating various dietary preferences.
Reservation
Not needed but available for larger groups.
Breakfast from 7:00 AM to 11:00 AM, dinner from 6:00 PM to 10:30 PM, open daily.
Roof Top
Casual dining with international influences
Ambiance
Breathtaking rooftop views with a chic vibe, perfect for enjoying sunsets and cityscapes.
Key Offerings
Guests can enjoy a laid-back atmosphere complemented by a delightful menu, uplifting music, and a sparkling infinity pool for an unforgettable evening.
Reservation
Recommended for prime seating during peak times.
Open for lunch and dinner, daily from 11:00 AM to 10:30 PM.