"You can only dream of having great quality food and alcohol in all inclusive, and it was beyond our expectations."
Almog from Israel
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"The resort's location, food, and service were great, but the loud music and uncooperative DJ impacted our overall experience."
Lauren
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"The room included a beautiful bathtub, full shower, very soft bed with great views of the town and ocean."
Kosette S
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Amenities
The Reef 28 Hotel & Spa offers a rooftop infinity pool with ocean views, providing an exclusive space for relaxation. Guests can enjoy access to a private beach club with dedicated lounge areas. Complimentary non-motorized water sports equipment is available for those seeking adventure.
Rooms
The hotel features 120 refined suites, all equipped with private balconies for outdoor enjoyment. Each suite includes a hydro tub and a complimentary minibar stocked with various beverages. Modern decor and spacious layouts enhance the experience in each accommodation.
Location
Located just steps from Playa del Carmen's vibrant Fifth Avenue, the hotel offers easy access to shops and nightlife. The Garra del Jaguar and Xcaret parks are within a short drive, providing additional exploration opportunities. Guests appreciate the proximity to both the beach and bustling local attractions.
Wellness
The Nurture Spa at The Reef 28 specializes in a variety of rejuvenating treatments and holistic therapies. Yoga sessions are offered on-site to enhance relaxation and well-being. The spa includes a steam room and sauna facilities for guest enjoyment.
Dining
Guests can savor gourmet dishes at the hotel's on-site restaurant, serving Mexican and international cuisine. The Sky Bar offers sunset cocktails and a unique ambiance above the city. Room service is also available for those preferring to dine in the comfort of their suites.
Highlights
Location: Steps from Playa del Carmen's Fifth Avenue
Amenity: Rooftop infinity pool with ocean views
Rooms: 120 refined suites with private balconies
Dining: Gourmet cuisine at on-site restaurant
Wellness: Nurture Spa offering holistic therapies
Must-do experiences
Savor the fresh ceviche at La Cueva del Chango on 38th Street.
Visit the Frida Kahlo Museum for a glimpse of her vibrant world.
Explore the vibrant Mercado 28 for local crafts and authentic snacks.
Relax at the hidden Tulum beach for stunning views and peace.
Experience the Mayan ruins of Tulum at sunset for breathtaking sights.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
1080 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa offers a delightful array of dining experiences that cater to diverse palates, from authentic Mexican cuisine to modern Asian flavors. Guests can indulge in culinary creations crafted with care in stunning settings, whether it be beneath the vibrant sky on the rooftop or within intimate indoor spaces.
Cachito
Mexican
Ambiance
Modern and inviting, perfect for a relaxed dining experience.
Key Offerings
Featuring an exclusive menu designed by renowned Chef de Cuisine Margarita Carrillo, guests can look forward to a range of dishes that include vegetarian, vegan, and gluten-free options.
Reservation
Recommended for a smooth dining experience.
Open for lunch and dinner, daily from 12:30 PM to 10:30 PM.
El Asiático
Asian
Ambiance
Modern, with a cozy and tranquil setting ideal for intimate dinners.
Key Offerings
Experience a thoughtfully crafted Asian menu accommodating vegetarian, vegan, and gluten-free diets. Perfect for those looking for a culinary escape.
Reservation
Strongly advised to ensure seating.
Open for dinner only on Tuesdays, Thursdays, and Saturdays from 6:00 PM to 10:30 PM.
Veintiocho
International
Ambiance
A modern buffet restaurant set in a welcoming atmosphere, ideal for all-day dining.
Key Offerings
Serve up a well-rounded buffet breakfast with exquisite international dishes, along with a cocktail hour for evening relaxation, accommodating various dietary preferences.
Reservation
Not needed but available for larger groups.
Breakfast from 7:00 AM to 11:00 AM, dinner from 6:00 PM to 10:30 PM, open daily.
Roof Top
Casual dining with international influences
Ambiance
Breathtaking rooftop views with a chic vibe, perfect for enjoying sunsets and cityscapes.
Key Offerings
Guests can enjoy a laid-back atmosphere complemented by a delightful menu, uplifting music, and a sparkling infinity pool for an unforgettable evening.
Reservation
Recommended for prime seating during peak times.
Open for lunch and dinner, daily from 11:00 AM to 10:30 PM.