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Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Near the beach
Great
8.1
8.6
/10
3.2
3.7
/5

Amenities

The Reef 28 Hotel & Spa offers an array of amenities tailored for adult guests. The all-inclusive formula includes three a la carte restaurants, a buffet, and multiple bars providing various culinary options. A rooftop terrace features a stunning infinity pool and a bar, allowing guests to enjoy picturesque views of the Caribbean Sea.

Rooms

This hotel presents 120 spacious suites designed with a focus on comfort and privacy. Suites come equipped with a private terrace, some featuring plunge pools, enabling guests to relax in a personal space. Featuring expansive layouts, amenities include rainfall showers and modern furnishings to enhance the stay experience.

Location

The Reef 28 is conveniently located just a few blocks from the bustling Fifth Avenue in Playa del Carmen. Guests can easily access local shops, restaurants, and entertainment options within walking distance. This central positioning makes it easy to explore the nearby beaches and attractions.

Wellness

The on-site spa, Nurture Spa, offers a variety of treatments that focus on relaxation and rejuvenation. Guests can experience body wraps, massages, and facials crafted for an enhanced wellness journey. The fitness center is equipped with modern exercise machines and free weights, accommodating guests looking to maintain their fitness routine.

Dining

Dining options include a buffet restaurant serving international cuisine and specialty dining at a la carte venues, showcasing gourmet offerings. The rooftop bar complements dining with a selection of cocktails and drinks, providing an exceptional culinary experience. A beach club also offers beachfront dining available for guests enjoying the sun.

Highlights

Amenities: Rooftop terrace with infinity pool .

Rooms: Suites with private terraces and plunge pools .

Location: Steps from Fifth Avenue and local attractions .

Wellness: Nurture Spa with a range of treatments .

Dining: Beach club for beachfront dining and cocktails .

Must-do experiences

  • Savor the fresh ceviche at La Cueva del Chango on 38th Street.
  • Visit the Frida Kahlo Museum for a glimpse of her vibrant world.
  • Explore the vibrant Mercado 28 for local crafts and authentic snacks.
  • Relax at the hidden Tulum beach for stunning views and peace.
  • Experience the Mayan ruins of Tulum at sunset for breathtaking sights.
View all

Select your room type

The Reef 28 Hotel & Spa (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
1080 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
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Facilities

The Reef 28 Hotel & Spa (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

The Reef 28 Hotel & Spa offers a delightful array of dining experiences that cater to diverse palates, from authentic Mexican cuisine to modern Asian flavors. Guests can indulge in culinary creations crafted with care in stunning settings, whether it be beneath the vibrant sky on the rooftop or within intimate indoor spaces.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican
Ambiance
Modern and inviting, perfect for a relaxed dining experience.
Key Offerings
Featuring an exclusive menu designed by renowned Chef de Cuisine Margarita Carrillo, guests can look forward to a range of dishes that include vegetarian, vegan, and gluten-free options.
Reservation
Recommended for a smooth dining experience.
Open for lunch and dinner, daily from 12:30 PM to 10:30 PM.

El Asiático

Asian
Ambiance
Modern, with a cozy and tranquil setting ideal for intimate dinners.
Key Offerings
Experience a thoughtfully crafted Asian menu accommodating vegetarian, vegan, and gluten-free diets. Perfect for those looking for a culinary escape.
Reservation
Strongly advised to ensure seating.
Open for dinner only on Tuesdays, Thursdays, and Saturdays from 6:00 PM to 10:30 PM.

Veintiocho

International
Ambiance
A modern buffet restaurant set in a welcoming atmosphere, ideal for all-day dining.
Key Offerings
Serve up a well-rounded buffet breakfast with exquisite international dishes, along with a cocktail hour for evening relaxation, accommodating various dietary preferences.
Reservation
Not needed but available for larger groups.
Breakfast from 7:00 AM to 11:00 AM, dinner from 6:00 PM to 10:30 PM, open daily.

Roof Top

Casual dining with international influences
Ambiance
Breathtaking rooftop views with a chic vibe, perfect for enjoying sunsets and cityscapes.
Key Offerings
Guests can enjoy a laid-back atmosphere complemented by a delightful menu, uplifting music, and a sparkling infinity pool for an unforgettable evening.
Reservation
Recommended for prime seating during peak times.
Open for lunch and dinner, daily from 11:00 AM to 10:30 PM.

The Reef 28 Hotel & Spa (Adults Only) Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
1600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Beach
Mamita's Beach Club
1700 ft
Beach
Kool Beach Club
1000 ft
Gallery
La Galeria de Playa Art Gallery
300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
300 ft
Beach
Playacar
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Gallery
Tierra Huichol
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Beach
Playa Mamitas
1100 ft
Shopping Area
Plaza Las Americas
1200 ft
Restaurants
Ah Cacao Chocolate Cafe
500 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
400 ft
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
200 ft
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
100 ft
Avenida 1 Between Calle 26 and Calle 28
El Diez
400 ft
Quinta Avenida Cor. Calle 30
Las Helodias
300 ft
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
400 ft
Conzumel
Senor Frog's Playa del Carmen
900 ft
Calle Quinta Avenida Calle 22 Norte
La Choperia
300 ft
Avenida 5
Corazon
400 ft
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
400 ft
Calle Quinta Avenida S/N
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
3D Museum of Wonders
3D Museum of Wonders
13 minutes' walk
Interactive art museum featuring immersive 3D illusions perfect for unique photo opportunities and family fun.
Coco Bongo
Coco Bongo
10 minutes' walk
World-famous nightclub known for spectacular shows combining live performances, music, and an energetic atmosphere.
Quinta Avenida
Quinta Avenida
11 minutes' walk
Vibrant shopping street lined with boutiques, restaurants, and cafes, ideal for both leisurely strolls and souvenirs.
Aquarium Beach
Aquarium Beach
8 minutes' walk
Beautiful beach access with calm waters for swimming and sunbathing, offering great amenities and beach clubs.
Scuba Diving
5 minutes' drive
Dive into vibrant coral reefs and marine life with local tours available, catering to both beginners and experts.
Yoga Classes
10 minutes' walk
Relaxation-focused yoga sessions held at nearby studios, encouraging mindfulness and wellness during your stay.
Local Markets
10 minutes' walk
Authentic markets offering local crafts, produce, and delicacies, a chance to experience the culture of Playa del Carmen.
Restaurante Cachito
Restaurante Cachito
1 minute' walk
Casual dining spot famous for fresh seafood and traditional Mexican dishes, perfect for lunch or dinner with friends.
Rockas Jamaican Kitchen
Rockas Jamaican Kitchen
1 minute' walk
Vibrant eatery specializing in Jamaican cuisine, featuring flavorful dishes like jerk chicken and tropical cocktails.
El Diez
El Diez
2 minutes' walk
Argentinian steakhouse renowned for its grilled meats and cozy atmosphere, ideal for a hearty meal after a day out.
The City Nightclub
10 minutes' walk
Lively nightclub featuring top DJs and themed nights, popular with both locals and tourists for late-night fun.
Palazzo Nightclub
10 minutes' walk
Upscale club offering dazzling shows and a luxurious nightlife experience, perfect for a glamorous evening out.
Getting around
City Centre
Playa del Carmen10 min  ·  2700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)26 min  ·  1.3 mi
Cozumel International Airport (CZM)53 min  ·  21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive

Reviews and Ratings

Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Review score
Based on 946 verified reviews
8.3/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
8.1/10
Location
9.1/10
Paid Wi-Fi
6.2/10
Staff
8.4/10
Value for money
8.1/10
Pros
Stunning rooms
Rooftop area
Breakfast buffet
Cons
Unprofessional staff
Guest reviews
based on 1066 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What is the check-in and check-out policy at The Reef 28 Hotel & Spa (Adults Only)?
Guests can check in from 15:00 and must check out by 12:00.
Is parking available at The Reef 28 Hotel & Spa (Adults Only)?
Private parking is available on-site free of charge without the need for a reservation.
What dining options are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features an on-site restaurant that serves Mexican, American, and Asian cuisine.
How far is The Reef 28 Hotel & Spa (Adults Only) from the nearest airport?
The nearest airport, Cozumel International Airport, is located 19 km from the hotel.
What room amenities can guests expect at The Reef 28 Hotel & Spa (Adults Only)?
Rooms are equipped with a flat-screen TV, air conditioning, a mini-fridge, and a private balcony.
Are there any activities available at The Reef 28 Hotel & Spa (Adults Only)?
Guests can enjoy activities such as billiards, table tennis, and live music performances.
What attractions are located close to The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include Playa del Carmen Beach, the ADO International Bus Station, and Museo Frida Kahlo, all within walking distance.
What are the language capabilities of the staff at The Reef 28 Hotel & Spa (Adults Only)?
The staff is fluent in both English and Spanish.
What unique features does The Reef 28 Hotel & Spa (Adults Only) have?
The hotel offers an adults-only environment, luxurious suites, and a rooftop lounge with ocean views.
What type of hotel is The Reef 28 Hotel & Spa (Adults Only)?
It is a luxury boutique hotel that exclusively caters to adults.

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