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From162US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico
-
Close to Nachi Cocom Beach Club & Water Sport Center
Great
8.2
7.6
/10
4.1
4.1
/5

Location

Occidental Cozumel is located on San Francisco Beach, providing direct access to stunning white-sand shores and crystal-clear waters. The hotel is set on an idyllic island in the Mexican Caribbean, a 45-minute ferry ride from Playa del Carmen. The surrounding area is recognized as one of the top five diving destinations globally, attracting water sports enthusiasts from around the world.

Amenities

The hotel offers a variety of amenities, including three swimming pools, a gym, and a wellness center featuring a sauna and hydromassage tub. Guests can enjoy unlimited access to seven on-site restaurants and five bars, providing diverse dining options from international cuisine to local favorites. Additional amenities include a dedicated beach club and a sports area for activities such as beach volleyball and kayaking.

Royal Level Exclusivity

Occidental Cozumel's Royal Level provides an elevated experience with personalized service and exclusive access areas. Guests in this section enjoy special amenities, including a private a la carte restaurant, dedicated concierge service, and premium-level accommodations. This luxurious area is designed for those seeking a more intimate and focused stay amidst the vibrant natural surroundings.

Family-Friendly Features

The resort welcomes families and includes a kids' club designed to engage younger guests with fun activities and a dedicated children's pool. Families can choose from spacious rooms equipped with two double beds or king-size options. Evening entertainment is available for adults, ensuring a full experience for guests of all ages.

Diving and Water Sports

The hotel is equipped with a five-star PADI dive shop, offering classes and equipment for both beginners and experienced divers. Guests can explore the vibrant marine life of the region, including opportunities to swim with dolphins and sea turtles. Various water sports are available, including snorkeling, sailing, and windsurfing.

Highlights

Location: San Francisco Beach with direct access

Amenities: Three swimming pools and a beach club

Dining: Seven on-site restaurants and unlimited beverages

Royal Level: Exclusive access with personalized services

Family-Friendly: Kids' club and children's pool

Diving: Five-star PADI dive shop for water sports

Must-do experiences

  • Visit San Gervasio ruins to explore ancient Mayan history.
  • Try the fresh ceviche at La Chef for a local seafood delight.
  • Snorkel at Punta Sur for stunning marine life and tranquility.
  • Explore the vibrant local market, Mercado Municipal, for local crafts.
  • Visit the Cozumel Museum to learn about the island's rich culture.
View all

Select your room type

Occidental Cozumel Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Concierge
2 persons
420 sq. feet 
2 Double beds
Shower
Bathtub
Royal Level Luxury
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
Triple Room
2 persons
420 sq. feet 
2 Double beds
Shower
Bathtub
Double Room
2 persons
420 sq. feet 
2 Double beds
Shower
Bathtub
Click button to see more rooms
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Facilities

Occidental Cozumel Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Horseback riding
  • Tennis court
  • Billiard tables
  • Table tennis
  • Fishing

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Toys
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Occidental Cozumel invites guests to indulge in a delightful array of culinary experiences across six vibrant dining venues. From the rich tastes of Mexican cuisine to the warmth of Mediterranean flavors, each restaurant offers a unique ambiance, perfect for family gatherings or romantic dinners under the stars.
Occidental Cozumel Hotel Restaurant photo The photo shows a spacious and brightly lit restaurant dining area. The decor has a warm, inviting feel with a blend of rustic and slightly elegant elements.

The walls are painted a creamy white, with sections of textured, terracotta-colored walls a
Occidental Cozumel Hotel Restaurant photo The photo shows a spacious and brightly lit restaurant with a warm, inviting atmosphere. The walls are painted a vibrant orange, and the ceiling is a rich terracotta tile. 

The restaurant is filled with tables set for dining. Most tables are covered
Occidental Cozumel Hotel Restaurant photo The photo shows a bright and elegant dining area, likely in a hotel or upscale restaurant. The room is spacious and well-lit with recessed lighting and a large, ornate chandelier hanging from the ceiling. 

The tables are covered with white tableclot

La Posada

International
Ambiance
Family friendly, Traditional
Key Offerings
Dine on a diverse menu featuring dishes from around the world. The warm decor and inviting atmosphere make it perfect for family meals.
Reservation
no
Open for breakfast and dinner

Club de Playa

Casual dining
Ambiance
Family friendly
Key Offerings
Relax over a leisurely lunch with ocean views. This laid-back venue is a great spot for tastebud-tempting bites in a casual setting.
Reservation
no
Open for lunch

La Piazza

Pizza
Ambiance
Casual dining
Key Offerings
Savor an array of freshly made pizzas in a relaxed environment, perfect for families or casual gatherings.
Reservation
no
Open for dinner

México Lindo

Mexican
Ambiance
Traditional
Key Offerings
Experience authentic Mexican dishes that celebrate local flavors, all within a welcoming and culturally rich environment.
Reservation
yes
Open for dinner

Los Olivos

Mediterranean
Ambiance
Family friendly
Key Offerings
Enjoy Mediterranean-inspired dishes that capture the essence of warm, sun-drenched flavors, ideal for families looking to try something new.
Reservation
yes
Open for dinner

La Carreta

International
Ambiance
Family friendly, Romantic
Key Offerings
Offering a delightful breakfast and a selection of enticing lunch and dinner options, this venue captivates with its cozy atmosphere, perfect for any meal of the day.
Reservation
no
Open for breakfast, lunch, and dinner

Coral

Seafood
Ambiance
Casual dining
Key Offerings
Delight in a fresh catch of the day with exquisite seafood dishes, creating memories under the stars in a relaxed environment.
Reservation
no
Open for dinner

Occidental Cozumel Hotel Location

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico
Map view
Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel, Mexico
Nearby
Km 16.5 Carretera Sur San Francisco Palancar
Allegro Cozumel Resort Day Pass
1500 ft
Beach
Nachi Cocom Beach Club & Water Sport Center
1500 ft
Restaurants
Alberto's Beach Bar & Restaurant
3500 ft
Carretera Costera Sur km 18
Explore Cozumel
Explore Cozumel
Top Attractions
Activities
Dining
Entertainment
Allegro Cozumel Resort Day Pass
Allegro Cozumel Resort Day Pass
9 minutes' walk
Access to pools, beach facilities and water sports. A perfect spot for day relaxation or family fun with organized activities.
Nachi Cocom Beach Club & Water Sport Center
Nachi Cocom Beach Club & Water Sport Center
10 minutes' walk
Private beach club featuring sunbeds, dining, and water sports. Excellent for a chill day with family or a romantic getaway.
Playa Mia Grand Beach Park
5-minute drive
Family-friendly beach park with water slides, pools, and activities. Enjoy live music and beach games that delight all ages.
El Cedral
El Cedral
10-minute drive
Historic Mayan ruins showcasing cultural heritage. Offers guided tours and is a fantastic spot for history enthusiasts.
Scuba Diving at Palancar Reef
10-minute drive
Thrilling diving experiences with colorful marine life. Local shops provide rentals and guided tours for all skill levels.
Yoga at San Francisco Beach
5-minute drive
Relaxing beach yoga classes available daily. Ideal for unwinding while surrounded by beautiful ocean views.
Alberto's Beach Bar & Restaurant
Alberto's Beach Bar & Restaurant
13 minutes' walk
Casual beachfront dining with delicious seafood. Known for fresh ceviche and stunning sunset views.
La Mision
8 minutes' walk
Charming atmosphere featuring authentic Mexican cuisine. Signature dishes include mole and handmade tortillas.
Mr. Sancho's Beach Club
5-minute drive
Vibrant beach club with music, dancing, and watersports. A lively spot for drinks and enjoyment for all ages.
Feria del Cedral
10-minute drive
Local festival with food, music, and cultural performances. Great for families, featuring fun rides and community spirit.
Getting around
City Centre
Cozumel17 min  ·  7.0 mi
Airports
Cozumel International Airport (CZM)30 min  ·  12.1 mi
Playa Del Carmen, Quintana Roo (PCM)71 min  ·  29.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Occidental Cozumel guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
193
Former name
Occidental Grand Cozumel Hotel

Reviews and Ratings

Feedback about Occidental Cozumel Hotel from previous guests about their experience.
Review score
Based on 568 verified reviews
8.1/10
Great
76%
Recommend
Breakfast
6.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.6/10
Free Wi-Fi
7.7/10
Location
8.7/10
Paid Wi-Fi
6.0/10
Staff
8.7/10
Value for money
8.4/10
Pros
Beach access
Comfortable bed
Nice pool
Nice gym
Cons
Broken toilet
Poor food
Hot rooms
Terrible attitude
Guest reviews
based on 563 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Occidental Cozumel
What is the distance from Occidental Cozumel to Cozumel Airport?
The hotel is 20 km from Cozumel Airport, approximately a 23-minute drive.
What are the check-in and check-out times at Occidental Cozumel?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Occidental Cozumel?
There are 7 restaurants, including 4 à la carte options and 2 buffet restaurants, plus a pizzeria open until 1:30 am.
Are there any wellness services at Occidental Cozumel?
The hotel features a wellness center with a sauna, jacuzzi, and a variety of massage services.
What recreational activities are offered at Occidental Cozumel?
Guests can enjoy activities such as snorkeling, kayaking, tennis, and beach volleyball.
Is Wi-Fi available at Occidental Cozumel?
Free Wi-Fi is available throughout the property.
What languages do the staff at Occidental Cozumel speak?
The staff speaks English and Spanish.
What amenities are available in the rooms at Occidental Cozumel?
Rooms include air conditioning, a satellite TV, a balcony, and a daily stocked minibar.
What is the minimum age to access the spa & wellness area at Occidental Cozumel?
The minimum age to enter the spa & wellness area is 16.

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Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room