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From449US$ /night
Check-in
25Jan2026Select date
Check-out
26Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.6
/10
4.5
/5

Location

Iberostar Quetzal is positioned directly on the Caribbean coast, offering direct access to some of the Riviera Maya's finest beaches. The hotel is surrounded by a protected tropical rainforest, contributing to its Earth Check certification. Just a short distance from attractions like Xcaret Park and the vibrant town of Playa del Carmen, the location is convenient for guests seeking both relaxation and adventure.

Amenities

This all-inclusive resort boasts four outdoor pools, perfect for leisure and activities. Guests can enjoy various water sports, including complimentary hour-long sessions of kayaking and snorkeling. With a PADI certified dive center on-site, guests can explore the underwater beauty of the Caribbean.

Dining

Dining options include five specialty restaurants offering a variety of cuisines, from Italian at La Góndola to Japanese delicacies at Bonsai. Guests can enjoy an international buffet at Cozumel, featuring live cooking stations and themed dining evenings. Poolside and beach bars ensure quick access to refreshing beverages and light snacks.

Children's Services

The Star Camp program at Iberostar Quetzal offers kids aged 4 to 17 engaging activities, including outdoor games and educational workshops. Children can also enjoy Aqua Fun, featuring water slides and a kid-friendly menu at the on-site restaurants. Parents have the option of utilizing babysitting services, allowing for personal time while children are safely entertained.

Wellness

The on-site SPA Sensations provides treatments in a serene jungle environment, allowing guests to enjoy massages and hydrotherapy circuits. The Aliveness program encourages wellness through relaxation techniques and healthy culinary options. Guests have access to a fitness room equipped for those wishing to maintain their workout routine.

Highlights

Location: Surrounded by a protected tropical rainforest

Amenities: PADI certified dive center

Dining: Five specialty restaurants and an international buffet

Children: Star Camp and Aqua Fun for kids

Wellness: SPA Sensations and fitness room access

Must-do experiences

  • Savor authentic cochinita pibil at El Fogón in downtown Playa.
  • Discover art at the Frida Kahlo Museum, a short taxi ride away.
  • Visit Centro Maya for local crafts and unique souvenirs.
  • Relax at Xcaret Park; swim in underground rivers and see wildlife.
  • Stroll through Playa's vibrant market on a Saturday morning.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, a delightful array of dining experiences awaits guests, blending local and international flavors against a backdrop of tropical beauty. From the vibrant spices of Mexican cuisine to the comforting charm of Italian fare, each restaurant offers a unique ambiance that enhances every meal, inviting guests to indulge in authentic culinary delights.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants and lively wildlife.
Key Offerings
A tempting array of classic Mexican dishes with an appetizer station, tacos, and regional specialties; perfect for a leisurely lunch or a festive dinner.
Reservation
Not needed
Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 (Monday to Sunday)

La Gondola

Italian
Ambiance
A charming setting ideal for intimate dinners, featuring cozy decor and a warm atmosphere.
Key Offerings
Authentic Italian dishes crafted from traditional recipes, perfect for a romantic evening.
Reservation
Not needed
Dinner: 18:00 - 21:00 (Monday to Sunday)

La Hacienda

Mexican, Steakhouse
Ambiance
A lively atmosphere blending the rustic charm of a steakhouse with vibrant Mexican décor.
Key Offerings
A unique fusion of Mexican flavors and premium steaks; highlights include juicy cuts and local specialties.
Reservation
Not needed
Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 (Monday to Sunday)

Restaurante Japones Bonsai

Japanese
Ambiance
A tranquil setting that embodies the essence of Japan, perfect for serene dinners.
Key Offerings
Exquisite sushi and traditional Japanese dishes, ideal for a peaceful dinner experience.
Reservation
Not needed
Dinner: 18:30 - 21:00 (Monday to Sunday)

Restaurante Mare Nostrum

Mediterranean
Ambiance
A refreshing atmosphere inspired by the Mediterranean coastline, fostering relaxation and enjoyment.
Key Offerings
Mediterranean-inspired dishes celebrating fresh seafood and vibrant flavors; specific offerings details are not available.
Reservation
Not needed
Hours vary

Restaurante Buffet

International
Ambiance
A spacious, informal dining area featuring a colorful buffet spread, perfect for casual meals.
Key Offerings
An all-day buffet featuring a variety of international favorites alongside local dishes, crafted for every palette.
Reservation
Not needed
Hours vary

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
An eco-archaeological park featuring cultural displays, exotic wildlife, and various water activities. Ideal for families.
Quinta Avenida
Quinta Avenida
35 minutes walking
A bustling pedestrian street lined with shops, eateries, and vibrant nightlife, perfect for leisure and socializing.
Playacar Beach
Playacar Beach
15-minute drive
A serene beach destination known for its soft sands and clear waters, great for relaxation and scenic strolls.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
A dedicated bike path ideal for cycling enthusiasts. Rentals are available nearby for all adventure levels.
Rio Secreto
10-minute drive
An underground river and natural reserve offering guided tours through breathtaking limestone caves. A thrill-seeker's paradise.
Steakhouse
Steakhouse
11 minutes walking
A vibrant steakhouse known for its prime cuts and warm atmosphere. Reservations are recommended on weekends.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
A charming eatery specializing in savory and sweet crepes, offering a cozy ambiance and farm-fresh ingredients.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
A lively park featuring cultural performances, local art exhibitions, and a playground, ideal for all ages.
Mahi Golf Course
10 minutes walking
A scenic golf course offering challenges for all skill levels. Perfect for business travelers looking to unwind.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  2.0 mi
Cancun International Airport (CUN)90 min  ·  37.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal
FAQs
About Iberostar Waves Quetzal
What is the distance from Iberostar Waves Quetzal to Aeropuerto de Playa del Carmen?
Iberostar Waves Quetzal is located 5 km from Aeropuerto de Playa del Carmen.
How far is Iberostar Waves Quetzal from downtown Playa del Carmen?
The hotel is approximately 3 km from the city center of Playa del Carmen.
What outdoor activities are available at Iberostar Waves Quetzal?
Activities include snorkeling, diving, windsurfing, and tennis.
Which dining options are available at Iberostar Waves Quetzal?
The hotel features five specialty restaurants serving diverse cuisines and a poolside snack bar.
What amenities are provided in the rooms of Iberostar Waves Quetzal?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a coffee machine, and a private balcony.
Are there any kid-friendly facilities at Iberostar Waves Quetzal?
Yes, the hotel includes a kids' club and a special activity program for children aged 4 to 17.
What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Iberostar Waves Quetzal?
Free public parking is available on-site without the need for a reservation.
What languages are spoken by the staff at Iberostar Waves Quetzal?
The staff speaks German, English, Spanish, and French.
Are there any pools available at Iberostar Waves Quetzal?
Yes, the hotel has four outdoor pools including lanes for swimming.
What can guests expect during breakfast at Iberostar Waves Quetzal?
Breakfast features a wide variety of fruits, dairy products, cured meats, and hot dishes.
What are the nearby attractions to Iberostar Waves Quetzal?
Nearby attractions include Xcaret Park (10 km), Playa del Carmen Maritime Terminal (3 km), and Cozumel Island accessible by boat.

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