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From224US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.5
/10
4.5
4.5
/5

Amenities

Iberostar Waves Quetzal offers direct access to pristine beaches alongside four outdoor pools surrounded by lush jungle. Guests enjoy all-inclusive options that include international and local dining at five specialty restaurants. The hotel operates without single-use plastics and promotes responsible fishing practices, enhancing its eco-conscious credentials.

Rooms

The accommodation at Iberostar Waves Quetzal includes a variety of rooms tailored to meet diverse preferences, from double rooms to suites with pool or sea views. Equipped with amenities that prioritize sustainability, the rooms ensure guests can enjoy comfort while minimizing their ecological footprint. Each room is designed to enhance guests' experience without single-use plastics.

Location

Located in Playa del Carmen, Iberostar Waves Quetzal sits just 2.5 km from the town center and 3.5 km from Xcaret Park. The hotel provides a stunning coastal setting facing the island of Cozumel, accessible by boat. Its proximity to various cultural and entertainment attractions allows guests to explore the region's rich heritage.

Wellness

The hotel features SPA Sensations, where guests can relax with a range of services that include hydrotherapy circuits, massages, and treatments inspired by nature. With the Iberostar Aliveness program, wellness options include movement activities and healthy culinary choices. The hotel encourages a holistic approach to well-being amid the natural surroundings.

Family Friendly

Children can enjoy the Star Camp, which delivers a variety of engaging activities and games designed for ages 4 to 17. The Aqua Fun area offers water slides and playgrounds, making it an exciting space for kids. Babysitting services allow parents the chance to unwind while their children have fun.

Highlights

Location: 2.5 km from the town center .

Accommodations: Suites with panoramic views .

Dining: 5 specialty restaurants .

Wellness: SPA Sensations offering relaxation .

Activities: Star Camp for children .

Environment: Single-use plastic free hotel .

Must-do experiences

  • Savor authentic cochinita pibil at El Fogón in downtown Playa.
  • Discover art at the Frida Kahlo Museum, a short taxi ride away.
  • Visit Centro Maya for local crafts and unique souvenirs.
  • Relax at Xcaret Park; swim in underground rivers and see wildlife.
  • Stroll through Playa's vibrant market on a Saturday morning.
View all

Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, a delightful array of dining experiences awaits guests, blending local and international flavors against a backdrop of tropical beauty. From the vibrant spices of Mexican cuisine to the comforting charm of Italian fare, each restaurant offers a unique ambiance that enhances every meal, inviting guests to indulge in authentic culinary delights.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants and lively wildlife.
Key Offerings
A tempting array of classic Mexican dishes with an appetizer station, tacos, and regional specialties; perfect for a leisurely lunch or a festive dinner.
Reservation
Not needed
Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 (Monday to Sunday)

La Gondola

Italian
Ambiance
A charming setting ideal for intimate dinners, featuring cozy decor and a warm atmosphere.
Key Offerings
Authentic Italian dishes crafted from traditional recipes, perfect for a romantic evening.
Reservation
Not needed
Dinner: 18:00 - 21:00 (Monday to Sunday)

La Hacienda

Mexican, Steakhouse
Ambiance
A lively atmosphere blending the rustic charm of a steakhouse with vibrant Mexican décor.
Key Offerings
A unique fusion of Mexican flavors and premium steaks; highlights include juicy cuts and local specialties.
Reservation
Not needed
Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 (Monday to Sunday)

Restaurante Japones Bonsai

Japanese
Ambiance
A tranquil setting that embodies the essence of Japan, perfect for serene dinners.
Key Offerings
Exquisite sushi and traditional Japanese dishes, ideal for a peaceful dinner experience.
Reservation
Not needed
Dinner: 18:30 - 21:00 (Monday to Sunday)

Restaurante Mare Nostrum

Mediterranean
Ambiance
A refreshing atmosphere inspired by the Mediterranean coastline, fostering relaxation and enjoyment.
Key Offerings
Mediterranean-inspired dishes celebrating fresh seafood and vibrant flavors; specific offerings details are not available.
Reservation
Not needed
Hours vary

Restaurante Buffet

International
Ambiance
A spacious, informal dining area featuring a colorful buffet spread, perfect for casual meals.
Key Offerings
An all-day buffet featuring a variety of international favorites alongside local dishes, crafted for every palette.
Reservation
Not needed
Hours vary

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
An eco-archaeological park featuring cultural displays, exotic wildlife, and various water activities. Ideal for families.
Quinta Avenida
Quinta Avenida
35 minutes walking
A bustling pedestrian street lined with shops, eateries, and vibrant nightlife, perfect for leisure and socializing.
Playacar Beach
Playacar Beach
15-minute drive
A serene beach destination known for its soft sands and clear waters, great for relaxation and scenic strolls.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
A dedicated bike path ideal for cycling enthusiasts. Rentals are available nearby for all adventure levels.
Rio Secreto
10-minute drive
An underground river and natural reserve offering guided tours through breathtaking limestone caves. A thrill-seeker's paradise.
Steakhouse
Steakhouse
11 minutes walking
A vibrant steakhouse known for its prime cuts and warm atmosphere. Reservations are recommended on weekends.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
A charming eatery specializing in savory and sweet crepes, offering a cozy ambiance and farm-fresh ingredients.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
A lively park featuring cultural performances, local art exhibitions, and a playground, ideal for all ages.
Mahi Golf Course
10 minutes walking
A scenic golf course offering challenges for all skill levels. Perfect for business travelers looking to unwind.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  1.9 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience.
Review score
Based on 323 verified reviews
8.5/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.3/10
Free Wi-Fi
9.0/10
Location
9.1/10
Paid Wi-Fi
10.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Clean rooms
Friendly staff
Good food
Cons
Loud AC
Guest reviews
based on 126 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Iberostar Waves Quetzal
What is the distance from Iberostar Waves Quetzal to Aeropuerto de Playa del Carmen?
Iberostar Waves Quetzal is located 5 km from Aeropuerto de Playa del Carmen.
How far is Iberostar Waves Quetzal from downtown Playa del Carmen?
The hotel is approximately 3 km from the city center of Playa del Carmen.
What outdoor activities are available at Iberostar Waves Quetzal?
Activities include snorkeling, diving, windsurfing, and tennis.
Which dining options are available at Iberostar Waves Quetzal?
The hotel features five specialty restaurants serving diverse cuisines and a poolside snack bar.
What amenities are provided in the rooms of Iberostar Waves Quetzal?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a coffee machine, and a private balcony.
Are there any kid-friendly facilities at Iberostar Waves Quetzal?
Yes, the hotel includes a kids' club and a special activity program for children aged 4 to 17.
What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Iberostar Waves Quetzal?
Free public parking is available on-site without the need for a reservation.
What languages are spoken by the staff at Iberostar Waves Quetzal?
The staff speaks German, English, Spanish, and French.
Are there any pools available at Iberostar Waves Quetzal?
Yes, the hotel has four outdoor pools including lanes for swimming.
What can guests expect during breakfast at Iberostar Waves Quetzal?
Breakfast features a wide variety of fruits, dairy products, cured meats, and hot dishes.
What are the nearby attractions to Iberostar Waves Quetzal?
Nearby attractions include Xcaret Park (10 km), Playa del Carmen Maritime Terminal (3 km), and Cozumel Island accessible by boat.

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11Mar2026Select date
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Rooms and Guests2 Guests, 1 Room