Grand City Hall Hotel & Serviced Residences, Medan ⇒ Browse rooms, reviews & rates for 2026

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Key details

About the Hotel

Jalan Balaikota No.1, Medan, Indonesia, 20112

Steps from Lapangan Merdeka

Perfect

9.0

/10

4.2

4.4

Loved by Grand City Hall Hotel & Serviced Residences guests

Attentive staff
Beautiful rooms
Delicious food
Comfortable beds
Amazing service
Excellent views

"Room's bath tub sizes like mini pool."

Hidayatul from Malaysia

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"We liked the facilities and the room was spacious and very quiet, noise didn't carry at all!"

El from Morocco

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"We booked the City Hall Suite and I could say that the room is really spacious."

Robert Lee

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Location

Grand City Hall Hotel & Serviced Residences is situated in the bustling area of Medan, adjacent to the famous Medan Grand Mosque. The hotel presents easy access to various business districts and shopping areas, including Medan Mall and Sun Plaza, ensuring convenience for both business travelers and tourists. The strategic location allows guests to explore nearby attractions effortlessly.

Rooms

The hotel offers 197 spacious accommodation units, including stylish rooms and serviced apartments. Each room features essential amenities such as work desks, flat-screen televisions, and kitchenettes for convenient long-term stays. Guests can choose from various room types to suit their needs, from standard rooms to larger serviced apartments.

Dining

Bistro 27 is the on-site dining venue, offering a diverse menu that includes local and international cuisine. Guests can enjoy a daily breakfast buffet, featuring both Asian and Western dishes. The hotel also provides room service, ensuring that all dining preferences are catered to throughout the day.

Business Facilities

Grand City Hall Hotel & Serviced Residences provides business travelers with comprehensive facilities, including four fully equipped meeting rooms. These spaces are adaptable for various events and can accommodate different group sizes. High-quality audiovisual equipment is available to support presentations and corporate meetings.

Wellness

The hotel features a modern fitness center equipped with cardio machines and weight training equipment. For relaxation, guests can unwind at the on-site spa, offering a range of rejuvenating treatments. The outdoor swimming pool provides a refreshing escape from the city's hustle and bustle.

Highlights

Location: Adjacent to Medan Grand Mosque .

Rooms: 197 spacious accommodation units .

Dining: Bistro 27 with diverse menu .

Business: Four fully equipped meeting rooms .

Wellness: Outdoor swimming pool .

Must-do experiences

Savor the famous Soto Medan at Aben Cafe nearby for lunch.
Visit the historic Maimun Palace for a glimpse of local royal culture.
Explore the bustling Kesawan City Walk for street food and shopping.
Don't miss the Tjong A Fie Mansion for a taste of Medan's heritage.
Shop for unique batik at the Medan Batik Center for souvenirs.

Location: Perfect

9.3/10Review score

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Highlights from guests

Sports & FitnessHoliday Workout!

The gym has everything for a good workout. Afterwards, I enjoyed the indoor pool.

Bjorn from Sweden

Review on

DiningDelicious Food

The breakfast was fantastic, even during the fasting month. Also try the Jurong Fish at Jilong restaurant!

Rajesh from India

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BathroomMini Pool!

The bathtub was huge! It felt like having a mini pool right in the room.

Nadia from Singapore

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BedroomQuiet Nights

The room was spacious and very quiet. I had a restful sleep.

Hans from Austria

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Select your room type

Grand City Hall Hotel & Serviced Residences offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Deluxe Double Room

2 persons

370 sq. feet

1 King-size bed

Shower

Bathtub

room details

Deluxe Double or Twin Room

2 persons

325 sq. feet

2 Single beds

Shower

Air conditioning

room details

King Room Spa Bath Non-Smoking

2 persons

380 sq. feet

1 King-size bed

Shower

Bathtub

room details

King Suite Non-Smoking

2 persons

595 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Grand City Hall Hotel & Serviced Residences offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Locker room
Lift
ATM/Cash machine
Barber shop
Key card access

Sports & Fitness

Fitness centre
Billiard tables
Yoga class
Sports trainer

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's pool

Spa & Leisure

Outdoor swimming pool
Live entertainment
BBQ facilities
Spa & wellness centre
Steam room
Beauty treatment
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Grand City Hall Hotel & Serviced Residences boasts a delightful array of dining options that cater to diverse palates. From casual cafes to vibrant lounges, each venue offers a unique atmosphere and a taste of authentic local flavors, making it a perfect retreat for travelers seeking culinary experiences.

Grand City Hall Hotel & Serviced Residences Medan Restaurant photo The photo captures a bright and spacious restaurant interior, likely part of a hotel or upscale establishment. The overall ambiance is warm and inviting, with a blend of modern and classic design elements.

The room features a wooden floor and light

Grand City Hall Hotel & Serviced Residences Medan Restaurant photo The photo shows a well-lit and spacious restaurant with a warm and inviting ambiance. The restaurant appears to be upscale, with a sophisticated design.

The space is divided into sections. In the foreground, there are several tables set for dining,

Grand City Hall Hotel & Serviced Residences Medan Restaurant photo The photo shows a large conference or meeting room set up for a formal event, likely a banquet or a large meeting. The room is spacious and well-lit with recessed lighting in the dark brown ceiling.

The main focal point is a long rectangular table

Restaurant #1

International

Ambiance

An elegant indoor dining space with modern decor, perfect for both relaxed meals and lively gatherings.

Key Offerings

Experience a menu that highlights regional specialties and international favorites. The inviting atmosphere sets the stage for memorable dining moments.

Reservation

Not needed.

Hours vary.

Grand City Hall Hotel & Serviced Residences Location

Jalan Balaikota No.1, Medan, Indonesia, 20112

Map view

Jalan Balaikota No.1, Medan, Indonesia, 20112

City landmarks

Landmark

Istana Maimun

1.2 mi

Landmark

Tjong A Fie Mansion

2300 ft

Shopping Area

Medan Mall

5100 ft

Museum

Museum Perjuangan TNI

2500 ft

Landmark

Shri Mariamman Temple

3100 ft

Landmark

Medan Grand Mosque

1.5 mi

Landmark

Lake Linting

3500 ft

Landmark

Wonders Water World

3800 ft

Mall

Sun Plaza

4200 ft

Landmark

Taman Ahmad Yani

4400 ft

Shopping Area

Center Point Mall

3100 ft

Museum

Rahmat International Wildlife Museum & Gallery

1.3 mi

Landmark

Tugu Guru Patimpus

2200 ft

Museum

The Heritage

2100 ft

Mall

Lippo Plaza

2100 ft

Landmark

Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara

2200 ft

Landmark

Sumatran Numismatic Museum

3600 ft

Pagoda

Gunung Timur Temple

1.0 mi

Pagoda

Vihara Setia Budi

2800 ft

Mosque

Mesjid Raya

1.4 mi

Landmark

Hutan Kota Taman Beringin

1.4 mi

Nearby

Jln. Perniagaan

Pajak Ikan

2000 ft

Jln. H M. Yoni no. 51

Museum Gedung Arca

1400 ft

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

1900 ft

Shopping Area

Grand Palladium Mall

1500 ft

Jl. Balaikota No.2

Old City Hall

700 ft

Lapangan Merdeka

1800 ft

Kesawan

Gang Bengkok Old Mosque

1700 ft

Bridge

Jembatan Titi Gantung

1900 ft

Jl. Pengadilan Petisah Tengah

Lapangan Benteng

1900 ft

Restaurants

Merdeka Walk

1700 ft

Lapangan Merdeka

Ji Long Chinese Restaurant

1000 ft

Jl. Balai Kota no. 1 Grand Aston Cityhall Hotel

Spoon Dining

400 ft

Jl. Balai Kota no. 1 Grand Aston City Hall Medan

D Heritage at Balai Kota

400 ft

Jl. Balai Kota no. 1 Grand Aston Cityhall Hotel

Warung Kodi Srikandi

1900 ft

Jln. Balam Merdeka Walk

Tenda Nelayan

500 ft

Jln. Balam Merdeka Walk

Apek Cafe

1300 ft

Jl. Hindu No.110 Kesawan

Warung Apek

1400 ft

Jl. Hindu no. 37

Magal Korean BBQ Medan

1900 ft

Jl. Zainul Arifin No. 122a

Bihun Bebek Kumango

1400 ft

Jln. Kumango no. 15

Tip Top Restaurant

2700 ft

Jl Ahmad Yani 92

Wisma Benteng Seafood Restaurant

1600 ft

Jl. Maulana Lubis no. 6

Explore Medan

Nearby Attractions & Activities

Tjong A Fie Mansion

9 minutes' walk

A historic mansion reflecting the life of a wealthy Chinese merchant, known for its stunning architecture and guided tours.

Museum Perjuangan TNI

10 minutes' walk

A military museum documenting Indonesia's struggle for independence with informative exhibits and displays.

Pajak Ikan

8 minutes' walk

A vibrant fish market offering a taste of local culture where visitors can enjoy fresh seafood and local snacks.

Sipiso Piso Waterfall

5 minutes' drive

A stunning 120-meter waterfall providing a picturesque spot for hiking and photography in nature.

The Le Hu Garden

20 minutes' walk

A serene garden ideal for relaxation and leisurely strolls, featuring beautiful landscapes and tranquil ponds.

Spoon Dining

2 minutes' walk

An upscale restaurant specializing in Indonesian cuisine, known for its elegant atmosphere and signature dishes.

Ji Long Chinese Restaurant

4 minutes' walk

A casual Chinese eatery offering authentic dishes, famous for its dim sum and family-friendly environment.

Center Point Mall

12 minutes' walk

A lively shopping and entertainment complex featuring cinemas, dining options, and frequent cultural events.

Old City Hall

3 minutes' walk

A historic site offering insights into Medan's architectural heritage, popular for photography and small exhibitions.

Getting around

City Centre

Medan8 min · 2000 ft

Airports

Kuala Namu International Airport (kno)44 min · 17.8 mi

Train

Medan Train Station5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel Grand City Hall & Serviced Residences provides visitors with a free buffet breakfast. The hotel Grand City Hall & Serviced Residences serves a full breakfast for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

Bahasa Indonesian

Number of rooms:

209

Former name

grand aston city hall

Reviews and Ratings

Feedback about Grand City Hall Hotel & Serviced Residences from previous guests about their experience.

Review score

Based on 108 verified reviews

8.8/10

Great

91%

Recommend

Breakfast

8.9/10

Cleanliness

9.2/10

Comfort

9.2/10

Facilities

9.0/10

Free Wi-Fi

8.7/10

Location

9.3/10

Paid Wi-Fi

7.5/10

Staff

9.2/10

Value for money

8.9/10

Pros

Spacious room

Friendly staff

Clean bathroom

Amazing breakfast

Cons

Poor English

High prices

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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FAQs

About Grand City Hall Hotel & Serviced Residences

What are the check-in and check-out times at Grand City Hall Hotel & Serviced Residences?

Check-in is at 14:00 and check-out is at 12:00.

How far is Grand City Hall Hotel & Serviced Residences from Kuala Namu International Airport?

The hotel is 30 km from Kuala Namu International Airport.

What are some nearby attractions to Grand City Hall Hotel & Serviced Residences?

Nearby attractions include Maimun Palace (1 km), Merdeka Walk (0.5 km), and Tjong A Fie Mansion (0.5 km).

What dining options are available at Grand City Hall Hotel & Serviced Residences?

Guests can enjoy dining at the Coffee Shop and Piano Lounge, which offer Chinese, Japanese, and Western cuisines.

What amenities are provided in the rooms at Grand City Hall Hotel & Serviced Residences?

Rooms feature air conditioning, a flat-screen TV, a writing desk, tea and coffee makers, and free internet.

What recreational facilities does Grand City Hall Hotel & Serviced Residences offer?

Guests can enjoy an outdoor swimming pool, a fitness centre, and a spa with professional massage services.

Is parking available at Grand City Hall Hotel & Serviced Residences?

Free private parking is available on-site without the need for a reservation.

What is the distance from Grand City Hall Hotel & Serviced Residences to the nearest train station?

Medan Train Station is just a 5-minute drive from the hotel.

Does Grand City Hall Hotel & Serviced Residences provide airport shuttle services?

The hotel offers paid airport shuttle services.

What additional services are available at Grand City Hall Hotel & Serviced Residences?

The hotel provides laundry services, a business centre, and in-room dining options.

How close is Grand City Hall Hotel & Serviced Residences to shopping areas?

Major shopping centers, including Sun Plaza, are in the hotel's immediate vicinity.

What children's amenities does Grand City Hall Hotel & Serviced Residences offer?

The hotel features a children's pool and offers cots for families.

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